Android

I keep getting this error pop up, not sure how to fix it. I've tried a few things Remove SD card, uninstall Deezer, clean phone cache, restart phone, reinstall deezer. Same error pops up straight away again. I only started noticing this error recently. I have an Lg g6

When closing the app down the music i am playing still plays in the background so i then have to open the app again, pause the song and then shut the app. It never used to do this...any ideas??

Hello! When i want to listen music it only shows this and it doesn't stop. Is there something wrong with my phone? Or is it something else?

Not downloading* Hi all! I recently added a couple of tracks to favourites, but alas, they aren't downloading. Never happened before. Before you ask:- Yes, I am on, WiFi and it's working.- Yes, I have the download toggle switched to green.- It doesn't download on cellular either. - Yes, I have enough storage space on my device. - Smart cache is > than Deezer files size.  I would rather refrain from cleaning the cache completely, as it will take me hours to download everything again.  Thanks in advance for all your suggestions and workarounds, I really appreciate it!  

HiI simply want to stop deezer automatically playing new/random music when my track/album ends.Not interested in recommendations, I just want to control what I to listen to (at all times), not what some AI thinks I want.This is easy in spotify, but I can't find this simple setting in Deezer. Trial started todayThis is a deal breaker, I like the app so far. Android - Samsung S9 - deezer up to date

van de ene dag op de andere kan ik niet meer in de app op mijn mobiele telefoon: “niet mogelijk om pagina te laden”. Op de pc lukt het wel. Hoe kan ik dit oplossen zonder al mijn gedownloade muziek te verliezen? En als ik de app van mijn telefoon verwijder, heb ik de muziek dan nog wel op de pc?

So for a while now I've been have a problem with deezer and the offline modeThey advertise that you can download and listen to your music offline provided that you're a paid subscriber. So my question is why cant i listen to my downloaded music offline even my favorite list shows me an error when im in offline mode and I'm a paid subscriber can someone please give me an answer Because at this point I feel like deezer is a rip off coz you pay every month download your music with your data then still have to use your data to stream music even after it's been downloaded which is not okay its like paying a double subscription or even more 

I am trying to cast to my Chromecast on Nvidia Shield. It starts up and then stops with a message that someone else must be listening. There is no one else. Why doesn't casting work? 

Recently got a new phone so the first thing I did was rip through the list of favourite albums to download so I can listen offline if needed. This was about 3 weeks ago now.Today I was browsing my album list but noticed the download icon was gray, and checking the list only half of the music I selected had been downloaded. I have also verified this by selecting listen offline where I wad unable to listen to this music.Why is so much music failing to download? No error messages were seen. App has been restarted, cache cleared, phone restarted etc.Using Android 14 with the latest Deezer beta version. Phone has plenty of storage (400+GB free space).Getting pretty fed up with all these issues now, on the verge of cancelling and signing up with Tidal...

Hey i was wondering if there is an option to disable vibration when switching songs on galaxy s10 plus ?

On trying to open the Deezer app on my Android phone, I get the message " Unable to download page. Account payment is still being paid. Help please ?

Hi, widget on android phone worked fine till I connected with android TV to stream some music. Together with that widget just disappeared from phone screen. I've tried to add it aganin but now I see only 2 available widgets: Playlists and Flow. Where is player widget?? Lock screen widget works fine. Thanks. Edit: I reset my phone and widget was back. I added it to phone screen, started streaming to TV and widget disappeared in the same moment. Any idea?

Hi there, I have a Samsung Smart UHD LED TV UA75JU6400. I downloaded the Deezer app through Samsung Smart Hub and it comes up with "Deezer server is not responding. Please try again later. Press exit to exit the application" I downloaded it yesterday and tried again today but no dice. Internet connection is working fine. It doesn't even go to a login page. This is the first image that comes up when I click on the Deezer app. Is there anything additional that I should be doing? Would appreciate some help. Many thanks John

So i have Deeze premium. I have a samsums smart TV. I installed the Deezer app on my phone to and am logged in. Music plays just fine. So i open Deezer app on my tv. It tells me to go to deezer.com/link This just sends me to the android app store. The store sees i already have the app installed. I tried rebooting tv and mobile. Still wont let me enter any link code. Just opens the app store again…..

Hello,  When I add a song to my playlist or favourites, they do not automatically download despite auto download being switched on.  Either I have to turn auto download off, removing al of my download tracks and turn it back on to download the recently added tracks, or, switch my phone into flight mode and restart it into flight mode, for when I turn the WiFi back on the tracks added then download.  But I just don't understand why songs do not download automatically, despite the download being on.  

I am using a Moto z2 play Android phone. In the last 6 months I've started to notice my songs are skipping like a scratched cd and have been producing this popping noise. It started out on just one or two songs but not is like every 5th song. And it is always the same songs. I have I downloaded the playlists that seem to be affected and have uninstalled the Deezer app, restarted my phone and then reinstalled Deezer. It fixes it for a few weeks and then its back.

I was in the middle of adding songs to my playlist when I automatically logged out of Deezer. I tried logging back in and it is saying "Require API auth". I already tried re-installing the app and it still does the same thing. Please help.

My Deezer app was working perfectly fine till two days ago, and now most of my songs between Blackbriar's My Soul's Demise and a cover of Colours Of The Wind have this issue. Unfortunately uninstalling and reinstalling the app will not be possible as Google Play Store can't install anything as of last week

Hey Deezer, how do I set the Android app so that it doesn't default to shuffle tracks when I start a playlist? When I create a playlist, I do so in the order in which I want to hear the songs, it seems that the app starts a new paylist in shuffle tracks mode, an I would like the mode to be play in order.

Deezer playback stops randomly within songs or audio books when either connected via Bluetooth to a car or headphones. It does not happen on the direct playback via phone speakers (never).Sometimes it automatically returns after a while also when not unlocking the phone.It seems to continue playing after you unlock the phone and return to the app.Also the controls on the lock screen and on the car or headphone seem not to help (pausing or jump to the next song)It seems to be buggy for a few weeks now and I assume it came with an deezer update. I am using a Samsung s20+. Hope you can help me getting back deezer to the quality level I was used to. Thanks. Felix

Doesn’t matter what software I use, I’m getting this error:"The requested content is not loading. Error: MS1002"In freshly installed Android app, in Windows 10 app, just in browsers - MS Edge, Firefox, Waterfox, never mind.I logged out/in, cleaned cookies, caches etc.

It came to my attention recently that Deezer doesn't have the bit perfect FLAC files available for the Android OS. An audiophile on YouTube who is quite respected and known in the digital music production and reproduction community  did a cameo on another channel about audio file formats from all the streaming services available currently. He said something that caught my attention and that was that while Deezer does in fact stream bit perfect FLAC files on desktop, it currently isn't supported on or by Android devices yet which made me ask myself, am I paying for music I can't even appreciate on my Android devices because Deezer is r raking in the revenue from mobile device owners who are paying for Premium tier subscriptions which are only bit perfect at 16/44.1 at the highest available quality but only on desktop or high end DAP? I hope this is not the case, but when I listen to Qobuz (which is FINALLY available on Canada as of a couple weeks ago!!) There is an audible and notica

I am unable to connect to Deezer's service from the Android app this morning. I have internet connectivity. I am using the Android device that I use for Deezer to type this issue out. I could not find a submit ticket option, so I am posting here. I tried clearing the app cache for the Deezer app without success as well as rebooting my device twice. Once before clearing my app cache and after clearing the app cache. It looks to me like there is an issue with Deezer's service in relation to connectivity from the Android app. As I indicated above. I can access all of my other internet connected services via apps and I'm using the internet to connect to this website from my Android device. Please offer assistance. If your service is down, I would appreciate a discount for the time I was not able to use your services. Thank you for your time.

Since earlier this week, I have been getting terrible audio quality on about half of my music through the Deezer app for android. The songs sound muffled, with shrill and messy highs. Basically like a 64kbps MP3 file... I have tried with both wired and bluetooth headphones, they both give the same terrible quality. I have compared the track on Deezer with the same track on Youtube, where the track on Youtube sounds miles better, so it is not my phone’s audio output in general. The issue is consistently occurring with a number of songs or albums. But when listening to those songs via the web player or on my wife’s Deezer account, they sound fine. I have tried reinstalling the Deezer app and I have tried wiping the Deezer storage using the ‘clear all’ button under App Settings → Disk usage without effect. I have also tried rebooting my phone to no avail. Songs where I have the issue are for example: at least the first 4 songs of ‘Ho

I'm using Android phone and Chromecast Audio to stream music to my home stereo. Chromecast support in Deezer is crappy and unreliable.Often the connection is a hit-and-miss, sometimes works and sometimes not, and often requires several tries to get the connection going. No error or anything, just spinning the progress circle with "Only a few seconds left". Also happens if I try to cast from Deezer web player to Chromecast. Lately I haven't been able to connect that at all. Needless to say it all works with Spotify and SoundCloud without any issues. And the Deezer desktop app would not open at all on M1 Macbook... I wish Deezer would work, but this is really annoying. If anyone from support reads this, I can send more details if that would help to solve these issues.