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IskanjeRunaway Baby

asked in Android

Crappy support for Chromecast

I'm using Android phone and Chromecast Audio to stream music to my home stereo. Chromecast support in Deezer is crappy and unreliable.Often the connection is a hit-and-miss, sometimes works and sometimes not, and often requires several tries to get the connection going. No error or anything, just spinning the progress circle with "Only a few seconds left". Also happens if I try to cast from Deezer web player to Chromecast. Lately I haven't been able to connect that at all. Needless to say it all works with Spotify and SoundCloud without any issues. And the Deezer desktop app would not open at all on M1 Macbook... I wish Deezer would work, but this is really annoying. If anyone from support reads this, I can send more details if that would help to solve these issues.

8 hours ago

Luis79Tiny Dancer

posted in Android

COMANDI VOCALI

L'account Deezer si disconnette quando utilizzo il comando vocale per spegnere la musica o per chiudere l'applicazione Deezer. Questo accade quando il mio dispositivo è collegato alla mia auto attraverso android auto..qualcuno mi può aiutare?

9 hours ago

imikicTiny Dancer

asked in Other devices

Deezer HiFi on Marrantz PM7000N using HEOS

Hi,Is it really possible that the Deezer HiFi subscription is not availble using the HEOS app on Marrantz PM7000N, but only bluetooh connection?Kind regards,Ivan

14 hours ago

Hifiman000Runaway Baby

posted in Other devices

Deezer HiFi for Denon HEOS and Denon / Marantz HEOS built-in devices

Is there a time frame for Deezer HIFI Heos support?

286

15 hours ago

skyline91Runaway Baby

asked in Other devices

Playlist on Mac is not syncronized with Android

When i play songs on Android device and open app on Mac list is not synchronised. Even if i restart the app. And when i play song on android device while app is opened on Mac and skip it on Android, song is also skipped on Mac (different song), and it is like two separated playlists.When song is played on Mac it syncs on Android device.

15 hours ago

jarnostLover

posted in Other devices

Web version 'Featured in' no longer visible

Why is the 'Featured in’ section no longer visible on the artist page for the web version of Deezer?I use Windows and have used Chrome and Edge, both don't show the section.The Android app and Desktop app still show the section, but I use the web version to search for recent features, not from the main artist. The apps are not useful for me because I can't filter out albums with various artists(compilations) and sort by release date at the same time, without opening every album individuality.

17 hours ago

nagusameRunaway Baby

posted in Android

Solution for playlist changes not taking place?

When using the mobile app I can resort my playlists through 'edit playlist' and dragging the songs around. After saving my changes, the playlist will not reflect those changes on the mobile app specifically. If I go to 'edit playlist' again then the changes are reflected in that track order. The changes are also reflected on PC. The playlist simply does not update on the mobile app. Solutions I have tried to no effect:1. Making small changes then saving a second time.2. Signing out and signing back in.3. Force stopping the app the fully restart it.4. Clearing the cache.5. Connecting to a different network.6. Restarting the phone entirely.7. Refreshing the playlist by swiping down.

18 hours ago

CeeDubYaRunaway Baby

asked in Other devices

Can't access Deezer away from home because of SONOS

I have Sonos system at home so naturally listen to my Deezer through the Sonos app/speakers at home. But when I am in the office, why can’t I listen to Deezer on my work desktop? When I log into Deezer online, it just says that my account is now linked to Sonos so I can listen at home. I want to listen to my subscription AT WORK. What am I missing?

20 hours ago

lia.zsRunaway Baby

asked in Other devices

how to add device

I downloaded the songs and I want to listen offline but it keeps saying "account is linked to 0 other devices. deezer premium is not available on this device " what do I do?

1 day ago

BiAntonellaTiny Dancer

posted in iOS

paguei a assinatura, o pagamento foi realizado tenho o recibo

Meu pagamento foi realizado, está no próprio aplicativo em “gerenciar conta” ele foi debitado no dia 11/07/24, e hoje dia 25/07/24 não consigo acessar as modalidades que foi prometida ao virar assinante do “Deezer family”

1 day ago

MoonDocRunaway Baby

asked in Other devices

Can't install Deezer for desktop on Macbook Air M3

Bonjour,I downloaded the app DeezerDesktop_6.0.181.dmg on my Macbook Air M3 from Deezer.com. Impossible to open it. Apple considers it as non up to date and “can’t verify it does not contain malware”.It sounds not reasonable that I can’t access through the app a service I’m registered to. OK, it works via the web app, but for different reasons that’s not how I want to use it.(I tried as well from the AppStore)Can you please inform/update/.. or let me know how to circumvent this issue? Merci —

4 days ago

Jonhen.Z

asked in Other devices

Memory leak in browser and Deezer desktop app

Recently, there is a memory leak when using the player in the browser. After closing the tab with the player, the memory returns. OS: Debian 8.8 amd64 / 3.16.0-4-amd64 #1 SMP Debian 3.16.51-3 (2017-12-13) x86_64 GNU/Linux Browser: Firefox Quantum 59.0.2 (64-bit)

100

4 days ago

lukevdijkRunaway Baby

asked in iOS

iOs random pause

Hi,Does anybody use Deezer on iOs and have some playback issues. Sometimes when my music is playing it randomly pauses without any input from me. I am not accidentally clicking the pause button on the home screen.

4 days ago

ZioRunaway Baby

asked in Android

Delete album from my album

I'm unable to delete some album from "my album" section... Those album are no longer in catalogue buy they where added before…Somebody can help me? Italo Vignati

4 days ago

nygaRunaway Baby

asked in Other devices

Why Deezer stops working on Moon Mind 1 platform?

Hi, about month ago deezer stops working on my Moon 180d streamer? Is there any chance to fix it? Moon support says that Deezer change something and they are contacting deezer support to solve the problem. How long can it take?Best regards,Łukasz.

5 days ago

RC CARSTiny Dancer

asked in Android

засыпание эквалайзера

Есть баг.самовольное засыпание встроенного эквалайзера.как токо переключил трек или прервалась музыка , эквалайзер отключается .чтобы его включить нужно заново зайти в него.Срочно исправьте !!

5 days ago

60-70-80sRunaway Baby

asked in Android

Scrolling Playlist

I have over 3000 songs on my favourites inn my playlist. There is now a serious fault where every time I scroll down my list of songs it automatically goes right to the start.

5 days ago

Olga.IvanovaRunaway Baby

posted in Android

Why are my favourite tracks on Deezer are not downloading?

Not downloading* Hi all! I recently added a couple of tracks to favourites, but alas, they aren't downloading. Never happened before. Before you ask:- Yes, I am on, WiFi and it's working.- Yes, I have the download toggle switched to green.- It doesn't download on cellular either. - Yes, I have enough storage space on my device. - Smart cache is > than Deezer files size. I would rather refrain from cleaning the cache completely, as it will take me hours to download everything again. Thanks in advance for all your suggestions and workarounds, I really appreciate it!

6 days ago

catchastarRunaway Baby

posted in Other devices

Deezer LMS plugin for Squeezebox suddenly not working

A lot of Squeezebox users are reporting in the LMS forum that the new local Deezer plugin for LMS stopped working properly a couple of days ago. “My Collection” is showing up as “Empty” in all categories (Songs, Albums, Playlists, etc.). I can listen to my Flow and Smart Radio, but song titles and artwork are not displayed, and users who log out are unable to log back in. I hope Deezer will be able to help resolve this situation.

6 days ago

KeremMutluayRunaway Baby

posted in Other devices

Audiocast m5 has stopped working

Last week i could use my deezer premium with audiocast m5. But when i tried today, i couldn’t get login. It says failed everytime. I updated the software, nothing changed. Has this ever happened to you?

7 days ago

Davi LucasRunaway Baby

posted in Android

Preciso de ajuda por favor

Olá, tudo bem?Estou encontrando problemas ao ver a letra da música e a mesma não aparece . Por favor me ajudem, sempre escuto com a letra. Obrigado 😊

8 days ago

Yuval FrankRunaway Baby

asked in Other devices

Gapless playback or crossfade?

I am using mainly Deezer PC app. When you click play or when a track changes to the next it takes a while for the new track to come in, hindering the listening experience.Any way to do crossfade or gapless?

9 days ago

camcamRunaway Baby

asked in iOS

AI playlist beta

Hello, I seen that the AI Playlist beta is only for selected users. Are the people that have the beta version of the app getting this?

9 days ago

BetouserRunaway Baby

asked in Android

Can't pick some tracks on playlist

I am unable to pick some of the tracks in my Bang and Olufsen app. They appear in a gray shade. They can all be played in the Deezer app???

9 days ago

Diogo BarrosTiny Dancer

asked in Other devices

The windows 11 issues

The menu and the top bar is not working anymore.

9 days ago

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