Troubleshooting

P

Private Person Groupie

how to scrobble from ios to last.fm?

Answered

Hello I am wondering how I may scrobble from the deezer iOS app to last.fm? thank you

iOS

0 37 6

1 hour ago

A

Alan Rock Zaaz Groupie

Problemas

Question

Tengo problemas al querer abrir el ecualizador, no se escucha nada, también un pequeño bug que tenía la actualización pasada en que al final de la lista de canciones no se puede seleccionar porque la barra de reproducción tapa la canción cosa que antes no pasaba, arréglenlo por favor

iOS

0 2 0

A

1 hour ago

A

Alex Panda Chart topper

Chromecast Issue Collection

Question

Hi, as you know there have been issues with the Deezer Chromecast integration for a while now and we have not seen any improvement on the situation, yet. Quite contrary, it seems to have gotten even worse. I have therefore collected all the issues I'm seeing so far with as much detail as I can....

Other Devices

18 3776 51

P

3 hours ago

J

Jake.van.duren

maybe there is a bug about listening song previews

Question

Hi, i have deezer Premium but i have a problem. I can't play song previews anymore, how is that possible?

Android

0 5 0

J

4 hours ago

A

avysk One hit wonder

Cannot connect Android TV to deezer

Question

I am trying to run Deezer on Android TV (Sony Bravia TV). I can run Deezer application, it shows the code to enter at https://deezer.com/link. After I enter the code from desktop browser, the app on TV immediately shows "Connecting....", this goes on for some time and I'm back to login screen. The T...

Android

0 151 12

A

5 hours ago

I

Isabel.Searle

Fitbit Versa reboots while tracking an exercise and playing Deezer at the same time.

Question

Started a few weeks ago, i cannot track an exercise and play Deezer on my Fitbit Versa at the same time. After 10 min, the exercise just stops, then after restarting Deezer again, and then the exercise again, (as you can only do it in this sequence) my Fitbit, just starts rebooting. I had to restar...

Other Devices

0 2 0

I

5 hours ago

M

m4a4

Keep "Queue" list the same as what's seen on screen for browser.

Question

So, I open tabs of artists on Deezer and slowly go through them. More times than I care for, the queue changes and I effectively lose my spot, as the "Top Tracks" list that I see on the page is no longer what the Queue uses. Also, when that happens, clicking play on a track no longer plays the track...

Other Devices

0 6 2

M

7 hours ago

2

20Deco

Anyway listen deezer via bluetooth independent the phone audio?

Answered

Hi, just want to know if there is anyway i can listen music bluetooth independent from the phone audio. Example if I can listen/send a Whatsapp voicenote without stopping Deezer? Nor listen the voicenote in the bluetooth device? Thanks.

Other Devices

0 13 1

8 hours ago

G

globetrotterdk One hit wonder

Alexa and Echo Dot 3rd. gen brain dead with Deezer playlist

Question

I have a problem with a playlist that Alexa couldn’t find, so I changed the name and Alexa still can’t find it. I tried uninstalling and re-installing the Deezer skill, but that hasn't helped. Alexa got confused with a playlist named “C Instrument Practice”. Too little a pause between “c” and “inst...

Other Devices

0 18 2

G

8 hours ago

T

tvidec

Sound distorted and scrambled

Question

Dear Deezer community, Since recently I have problems with playback of tracks. Sound is distorted, scrambled and interrupted. This started to happen when I'm using mobile network. Distorted songs are also part of Smart cache so I have problem with sound when replaying. This problem is bothering me...

iOS

0 8 1

8 hours ago

J

jaywalker New member

Chromecast not working for Onkyo devices

Question

I have a couple of Onkyo devices with built-in Chromecast functionality. However, this is not working with Deezer. When I try to play on the Onkyo via Chromecast, Deezer states "loading" and never finishes, or only plays very short sequences (few seconds) of audio before loading again. Bug appears f...

Other Devices

0 4483 13

8 hours ago

S

Spaha

Deezer skiping next song while pressing button on earphones

Question

I know the title is not great, but anyway I gotta ask. So the issue is when I am listening songs in my playlist, while pressing twice the button on my earphone (btw I am using Samsung earphones the ones that used to come with Galaxy S8 in the box) it always skips to the every second song in that p...

Android

0 6 1

9 hours ago

P

Palincak Groupie

Error message: your account is currently listening on another device

Answered

password changed, devices removed, and always voice error, please help me

Android

0 38 4

9 hours ago

E

eltrkbrd One hit wonder

Someone else must be listening — Deezer's "Simultaneous" Annoyance Bug!

Question

Deezer Simultaneous Bug = Unusable https://en.deezercommunity.com/your-account-and-subscription-5/someone-s-using-my-account-message-pops-up-25444#post139717

Other Devices

0 11 0

E

9 hours ago

I

imohammed49

i subscrib by iphone but still not active

Question

i subscribe with first month free but still not active

iOS

0 4 1

I

9 hours ago

S

Supert One hit wonder

App doesn't display all favorites

Answered

I have 1943 songs in favorites, but the app displays only the oldest 1600 tracks. I deleted cache and data: it didn't help.

Android

0 62 6

9 hours ago

C

c.simpelaar Groupie

Deezer not working in bmw m140i deezer charts not working

I am able to search for music using deezer in the car but when I try and access their own playlists or chart music it won’t load on the screen at all ?

Other Devices

0 18 3

9 hours ago

S

Spirit84 New member

Android Auto voice commands not working

Answered

Until today I was able to use my voice in the car with AA to play music . For example: Ok Google Play led Zeppelin music. Answer would be: ok playing led Zeppelin on Deezer. Today this has stopped. The answer now is: "I looked for LZ but couldn't find any in Deezer but you could try another music ap...

Android

0 631 17

11 hours ago

M

Muffinmaus New member

Favorite songs dissapeard

Question

Hi, I use Deezer like every day, and yesterday the last 200 of my favorite songs just dissapeard. I already reinstalled deezer but it doesn't work. When I search one song that is one of the 200 which dissapeard, and click on the heart to get it to favorites, it says that it's already a favorite, but...

Android

0 8 0

M

12 hours ago

Rob Igo Deezer Legend

Deezer Desktop App - all feedback, bug reports, tip and ideas/suggestions here please!

Hi everyone let's use this post for anything to do with the new Beta Desktop App @Anja will move any related posts over - let's give the team any bugs or feedback/ideas I know I already have plenty! cheers Rob

Other Devices

25 27260 880

A

13 hours ago

T

Thomas Veulemans

Web (and/or IP) address(es) used by LG TV WebOS App

Answered

Hello, I want to use the Deezer app on my LG TV while banning all other internet traffic from/to the TV. I've tried blocking all traffic except to the following addresses: www.deezer.com, deezer.com, www.deezer.be and deezer.be (both http and https) but it does not work: in that configuration the...

Other Devices

1 8 1

13 hours ago

O

orfeo One hit wonder

Streaming to Wifi enabled stereo, from desktop possible?

Answered

Hi, I've just bought a new mini hifi system which, as well as having a CD player, is wifi enabled (including AirPlay) and I've successfully put it onto my wifi network. I tried using the Deezer app on my iPhone to send music to the hifi and succeeded immediately. It was very simple to choose the hi...

Other Devices

0 44 3

14 hours ago

P

paols

Songs don't play

Question

It's been a few days now that none of the songs would play even though i tap the play button several times. Even flow won't function properly. Please solve this problem.

Other Devices

0 112 9

14 hours ago

S

summerteeth Emerging artist

Android mobile app album favorites not in sync with desktop

Answered

Not sure if it's just me, but whilst the total number shown in the 'my music' section alongside 'albums' is correct (i.e. shows same as desktop app), when I click to see the albums in here, they're not in syncwith what I have saved in the desktop or web app (and seemingly quite random, i.e. not miss...

Android

0 148 30

15 hours ago

D

Daniel Williams New member

lots of songs on my playlist keep loading for a long time and never plays

Answered

Most of my songs on my playlist especially my Naija playlist are always loading up forever these days. Its really annoying and making me consider closing my deezer account. Been with deezer for a long time now, this issue is a new development and frustrates me especially when i'm working out in the...

Android

0 28 3

F

17 hours ago

2338 Topics

how to scrobble from ios to last.fm?

Answered

Problemas

Question

Chromecast Issue Collection

Question

maybe there is a bug about listening song previews

Question

Cannot connect Android TV to deezer

Question

Fitbit Versa reboots while tracking an exercise and playing Deezer at the same time.

Question

Keep "Queue" list the same as what's seen on screen for browser.

Question

Anyway listen deezer via bluetooth independent the phone audio?

Answered

Alexa and Echo Dot 3rd. gen brain dead with Deezer playlist

Question

Sound distorted and scrambled

Question

Chromecast not working for Onkyo devices

Question

Deezer skiping next song while pressing button on earphones

Question

Error message: your account is currently listening on another device

Answered

Someone else must be listening — Deezer's "Simultaneous" Annoyance Bug!

Question

i subscrib by iphone but still not active

Question

App doesn't display all favorites

Answered

Deezer not working in bmw m140i deezer charts not working

Android Auto voice commands not working

Answered

Favorite songs dissapeard

Question

Deezer Desktop App - all feedback, bug reports, tip and ideas/suggestions here please!

Web (and/or IP) address(es) used by LG TV WebOS App

Answered

Streaming to Wifi enabled stereo, from desktop possible?

Answered

Songs don't play

Question

Android mobile app album favorites not in sync with desktop

Answered

lots of songs on my playlist keep loading for a long time and never plays

Answered

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