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Im a premium user on my mobile phone when i log into my account on my pc it says im limited but all my stuff is there.

Other devices

Chromecast Audio sound/stream quality with Deezer

I'm aware of the issues with casting to Chromecast Audio on the hi fi plan. I opted out from it last fall and retreated to the Premium plan giving up lossless sound. Everything was more or less OK, I had HQ sound while casting to Chromecast Audio, no stutters, pretty smooth controls. But yesterday I...

Other devices

Favourite playlist no longer playing in recently added order

HiI have enjoyed Deezer for over 5 years and since recent updates, my favourite playlist seems to have a bug. Whenever i want songs to play in recently added order, it plays in default order instead. I have tried deleting app and re installing, i have tried logging in and out. I have tried logging o...

Android

playlist order has reversed after upgrading to Deezer HiFi

I have a ‘Favourite’ playlist to which I add songs that I want to listen to when not listening to albums. Recently I reloaded to app to get HiFi quality and my list order had reversed. I used to have it so that the latest song was on top and I could listen to all my songs starting with the latest. S...

iOS

Music stops playing on Deezer iOS app

I am having this problem for almost a year now. Sometimes everything works perfect. Sometimes (or a lot actually) the music stops playing when my phone goes locked/screen goes black.Sometimes I have to log out and in again to make it work. Sometimes I have to reinstall the app. I have also tried to...

iOS

Playlist update problem after adding songs on Deezer Web App (BUG)

Hello.Bug on Deezer for sometimes.In all playlists in Chrome browser newest I use. I have for example 289 songs on my Hard Dance Quarantine list, and when I add one song, it shows 290 at the top, but the song list can show only 250. I need to refresh the page so it will correct the song list too to...

Other devices

It plays a different song lyrics

https://deezer.page.link/FP9D4A9z4Unryk9A7 Lyrics is from a completely different song:https://deezer.page.link/UaYuXgoaVGeFnJVo7

Other devices

Android Auto - Playlist order

Hello, When I start a playlist in Android auto, the order changes to 'standard'. If I start the playlist on my phone the order is 'last added'. Is there a way so the order stays at 'last added' when I start the list from Android auto? The same happens with Android Wear.

Android

Samsung Soundbar and Smartthings

Hey, I set up a Samsung S60T soundbar today which is meant to have Deezer support. How do I link the soundbar to my deezer account over wifi? Is it in the samsung smartthings app or the deezer app? I cant see any option in either. I have eventually managed to get Spotify working via wifi as Spotify...

Other devices

Deezer 360 service not working

I just signed up for 360 service and only one of the albums in it (Miles Davis, Freddie Freeloader) actually plays. All the others return a message saying “Unable to load page”. I am attaching a screenshot. It seems to think I have no internet connection, but as you can see from the screenshot, the...

Android

Airplay & bluetooth option not found in my Deezer app

Hi, in my android cell phone, in the Deezer app, in the audio settings doesn’t appear the airplay & bluetooth option, so i can’t to send the music to an audio receiver.

Android

Songs not downloading on a playlist that is set to "Download content"

Hello, I have a strange problem where the songs I add to playlist that have the “Download” option turned on do not download after adding them. This has actually been a problem for quite some time now. What is interesting is that I have been using this playlist for over a year and a half and I downlo...

Android

No sound on Samsung TV Deezer app

HiI tried the Samsung TV (Tizen) app. It connects, it has all my lists but when I click on play there is no sound coming from the app, while other apps working properly. I reinstall the app but nothing has changed. I have premium account.Tomas

Other devices

Playlists not playing in order

My playlists are in a specific order, and now they are all mixed. However when I go to re-order them, they show up in the correct order. Please help!!

Android

Deezer pausing after every song in my car

I have had the issue on two android phones now (both Sony Xperias). I connect to a 2015 VW tiguan factory fitted radio. This is done via BT audio (not Android auto). No matter how many cache clears. Uninstall and reinstals , no matter what system settings I use (car, phone or app settings) or, if I...

Android

Deezer Flow: Same songs again and again

Last night I listened to Deezer Flow for about an hour. Tonight, I hit Flow and it's playing the exact same songs in the exact same order! I have over 500 favorite songs and 100s of songs in playlist. There should be plenty to choose from.

Android

Profile picture update problem on Web App (BUG)

Good day.Another bug. Under playlist profile does not show. Everywhere else is showing up.Look for a picture. So instead of your picture there is default one.Also if I click ANY playlist, from Antoine Hard Dance Editor for example, his photo is blank as well under playlist. Please make bugs go away...

Other devices

ANDROID AUTO - technical problems

when playing the song ends and plays the next one .but when it gets past 8 songs in a row it will just stop at the start of the next song? need to press play twice to continue. I have cleared cache.adjusted storage .changed to load from sd card. uninstalled and re installed. still continues to pause...

Android

Browser and Deezer PC app stops playing

Hello there,I’ve noticed over the past few months, whether on a browser or on the desktop app, that pretty often my music stops playing for a few seconds, then resumes, and so on until it eventually doesn’t resume playing at all. I thought initially it was because I was using the app, but when using...

Other devices

Deezer Desktop app won't let me download my favorite tracks.

It has been doing this for a couple of months now and i’ve been waiting for an update that would finally fix this but nothing. I’ve tried repairing and reinstaling the app but nothing changes. HELP PLEASE!As You can see this is what is shown and has been for a couple of months now. (BTW I have a cou...

Other devices

new albums can not be added to favorites on Deezer

Hi, From some time, I can not add new albums to my fav. After clicking heart icon, it says that album was added to fav, but it isn't. I have over 1ths albums. It is so irritating, that frankly I wonder whether not change streaming platform. Does anybody know any solution, I've got the upgraded versi...

Android

Keyboard shortcuts on desktop browser and Deezer

Where can I see a full list of shortcuts/hotkeys for using Deezer with a desktop browser, e.g. Chrome? I've noticed that space pauses/continues playing and Ctrl + right/left arrow fast-forwards/rewinds. Showing corresponding keyboard shortcuts in tooltips would be handy.

Other devices

shazam link to deezer not working on Android

When I found a song on shazam I pressed the 3 dots and it would say open in deezer. Now the links no longer there. Any ideas? I'm in UK using Samsung s20

Android

Issues casting to Chromecast LG Devices via Deezer iOS app

Support,I cannot cast to any non-Google/Nest devices such as LG MusicFlow speakers via my mobile phone. I can cast with no issues using Spotify App on the same mobile device to the same speakers, however, when I try to cast via the Deezer the cast icon cycles on the screen for roughly 1-2 minutes,...

Other devices

Dezzer Family

Now I transferred to Deezer family from the app store and it didn’t apply on deezer app and I can’t add anyone from my family..!!! So what should I do .??

iOS

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