Features & Feedback

I’ts now almost everytime I open the deezer app that there’s a banner telling me to restart for an update and after the update there’s no change, or at least not a change that I can notice. Why is that?All I want to do is listen to music or podcasts but I’m no longer sure I have the patience for this disruptive behaviour. I left Spotify for Deezer because Spofity is just a greedy, unethical company and to my knowledge, Deezer was the only other European option at the time. Thats no longer the case and though I much rather stay with Deezer, that change is nowjust one click away. Looking forward to hear why this keep happening and if there is something I can do about it.Edit, this post was triggered by an update and right after writing it there was yet another prompt for and uclear update and restart, are mocking me Deezer 🤔

I posted two questions and want to go back and read answers, if any. How can I search for my questions ?

When I first started my Deezer subscription this was not an issue. But after an update, almost a year back in time, the “downloaded” play list in the Android Auto UI was integrated with a “recent played” list.So now, when I’m driving, I have to scroll through lots of albums to find the ones which are downloaded, during driving. This is a really bad design choice from the Deezer team and should be changed back to the previous “Downloaded” only list.The design is bad for driving, and bad for user experience. 

At work I have to use deezer in a browser tab (I’m using Chrome on a windows 11 laptop) and it behaves differently in some areas than the phone app and the desktop app.Biggest things that feel like bugs are when I use shuffle and start one of my playlists, it always starts with the first song of the playlist and will shuffle afterwards. This leads to me starting the playlist then immediately skipping the first song since I don’t want to listen to it every single time I start the playlist.The other is when starting and album or an artists top songs, shuffle stays on, but on mobile/desktop app it turns off. I definitely prefer how the mobile/desktop app behaves over the browser behavior. I imagine this is a bug since its consistent on the apps and feels like a weird thing to make unique to the browser.

💟A look at the key advantages that set Deezer apart💜 In an increasingly crowded music streaming market, Deezer has managed to stand out as a solid and, in several ways, superior alternative to the competition. Here is a breakdown of the areas where this platform truly makes a difference. 🎵  1. The Largest Catalog on the MarketDeezer offers more than 120 million songs (Yes, you read that right: 120 MILLION), surpassing all of its competitors in sheer volume of available titles. This is a significant advantage for listeners looking for niche genres, obscure artists, or complete discographies that are hard to find elsewhere. 🔊  2. Superior Audio Quality: A Pioneer in Lossless StreamingDeezer was a pioneer in offering lossless streaming in lose less FLAC format at 16-bit/44.1kHz, equivalent to CD quality, long before the rest of the industry. While its competitors took years to adopt this standard, Deezer introduced it back in 2017, making it the go-to choice for audiophiles and seriou

Deezer on desktop shows a “Your computer seems to be offline” message every few minutes consistently. It makes requests to “sdk.iad-01.braze.com“ at the same time. Functionality for the user is not impacted but I still get this annoying message every time. I don’t want to allow whatever metrics you’re tracking and Deezer isn’t offline. Stop showing me this.

Is this a woke shitshow or what?

Can we talk about the most committed relationship that refuses to actually commit? Deezer and Sonos have been "seeing each other" for YEARS now. They're technically together - you can play Deezer on Sonos! Amazing! Except... not through the Deezer app. You have to use the Sonos app. It's like being told you can absolutely eat at your favorite restaurant, but only if you order through your neighbor's phone.Meanwhile, Spotify and Apple Music are over there slow-dancing with Sonos in both apps like it's prom night, and Deezer is standing in the corner for years insisting "it's complicated."This is genuinely why half of us are still clinging to our Spotify subscriptions like a security blanket, even though Deezer's music quality makes our audiophile hearts sing. We WANT to switch. We're READY to switch. We've got our bags packed and everything.But then we remember: "Oh right, I'll have to open a completely different app just to play music on my own speakers in my own house."It's 2026, folk

So i imported my playlists from spotify but they are showing the oldest on top and i want to invert or reverse the order, do i even bother waiting for a fix on this or should i just do as so many others before me and just leave deezer and find some other service that realizes that they loose customers unless they have this simple feature? 

I've been using Deezer as my main music streaming service for over a year. I transferred my entire library, spent a lot of time liking and disliking tracks to train the recommendation system, and tried to help it understand my tastes. My goal wasn't even to get perfect recommendations — I just wanted it to occasionally suggest phonk alongside the rest of my music.The problem is that Deezer now recommends phonk in about 90% of cases, even though only around 10% of my favorite tracks are phonk. It feels like the algorithm has overcorrected and is ignoring the overall balance of my listening habits.Almost everyone I know who has used Deezer says the recommendations are much worse than those from Spotify and especially Yandex Music, and unfortunately I completely agree. If Deezer wants to gain a meaningful share of the market, improving recommendations should be a much higher priority.There are only two reasons why I still use Deezer:Flow is a great feature. Deezer is included in my mobile

so you search for , say, leonard cohen.you reach the artist page.how the F do you listen to all his tracks? what do you click? where? 

What happened to the top tracks section? It used to list all the songs of an artist, and now just a few songs... Quite a pain to discover a discography.

Deezer seriously needs to improve account security, and the only right way to approach this subject, is by adding 2FA as additonal account security. This way we would be able to use a 2FA app, if we first login into a device, and therefore our accounts would be more secure from getting hacked.This seriously needs to be done. 

When I want to switch output to one of my HomePods Mini around the house, it is possible to do so only from miniplayer on the lockscreen, buy never from Deezer app directly. The list of AirPlay devices in it is always empty. This is really annoying bug. 

^It’s hilariously bad community work to just bluntly tell people that “Non-binary” isn’t a gender. And then link them to the entire GDPR text without even doing the bare minimum to link to the appropriate chapter or section.You don’t need anyone’s gender—not even from a technical standpoint (this account in particular was created through a third-party SSO and didn’t provide a gender, and yet your system didn’t complain).You’re just greedy.

In the android app, if i choose to add a song to a playlist, it brings up a list of all my playlists, which can be sorted either alphabetically or by 'recently updated'. If i sort alphabetically, it sorts by upper case first, A-Z, then lower case a-z. This is a very strange ordering, and is quite annoying as at first it just seems like half my playlists are missing, just arbitrarily based on whether i happened to name a playlist with a capital letter at the start. I can't imagine this was intentional as nobody would ever want to search in this way, and it's not consistent with playlist ordering in other parts of the app (e.g. in the main Library section, if you go into Playlists this is ordered correctly in true alphabetical order, regardless of case). Hope this can be fixed with a future update?

Hi,If I go to an artists discography page, I see only a few albums, but if I go to their top tracks, there are songs from different albums that are not shown on the discography page. I am not sure how to see the whole collection...

I'm not sure if this is the case anywhere else, but if you go to the artist page for Troy, the discography includes that of Troy Doherty and at least one other unrelated artist.

The play/pause key from the keyboard is not working.Previous/next song does work.Currently, the main issue is that there is no way to pause/resume a song when Deezer is in the background.And those media shortcuts have been on keyboards since forever, why are they not correctly supported ?

When using Deezer on Android Auto i cannot fast forwed or rewind by eg 20s or 30s. This is standard in other apps. Why is this still not available of Deezer? Really quite frustrating that such basics are not core to the experience. When will this be available?

I keep getting the annoying message ‘Your computer seems to be offline. We'll keep trying to connect.’ when I know 100% that my computer is not offline. 

Hi! I'd love to be able to skip/play/pause tracks when the program is minimized. Currently, when I want to control what is played, I have to open the window and make it active first, which is a bit annoying when I'm doing other stuff on my computer and it kind of beats the purpose of the shortcuts. The ability to change shortcuts would also be really neat! I would like to make the shortcuts more like other media’ players for consistency's sake so my small brain doesn't get confused. Thanks for reading! 

Hi there! I have recently moved from Spotify, and it is great, but one issue I have is when I am in the lock screen, the option to fast forward/rewind 30 seconds is not there. Only the option to completely skip to the next episode. I haven’t been able to find any options in the settings.  I have an android by the way.

I’m starting to accumulate a long list of grievances with Deezer, and it’s bad enough that I am seriously considering going back to Spotify because I’m just so tired of dealing with it. A support ticket about a band’s albums missing from the desktop app/site artist page resulted in no change. It’s still broken months later. Google home playback is slow af. It takes so long to connect and start playing that I almost wonder if it didn’t work. I tried to get my playlist on shuffle to my speaker group the other day and it NEVER loaded.  Related to 2, when I cast from my phone to my speaker group, the music is playing on my phone too. I have to turn down my phone’s volume or hear the song staggered about 10sec apart. Skipping songs and navigating during playback is so sketchy I don’t dare disturb it.  The app has just.. stopped. Multiple times. WHILE I WAS DRIVING.  I run into a weird problem where the “shuffle queue” on my phone and my computer are exactly the same, and it’s going to play

Deezer staff suggested this place as a response to my 3-star Google Play review, so here we are. The problem:There are multiple posts about this topic on this forums and elsewhere - the favourites (or any other playlist) shuffle feature is far from giving an actually random queue of tracks from the playlist. Instead it gives massive preference to what I think is recently added tracks, tracks with some sort of preferential background deals (though this is probably restricted to Flow), and “mood” or genre adjacent tracks.Which, on its own, is perfectly fine. However, sometimes I simply want to listen to whatever, a chaotic collection of old and new songs, added recently or years ago, a mix of genres, popular and obscure brands. I don’t want to be forced to be beholden to some complex algorithm. What’s the point of favourites then? It’s “favourites”, not “liked”. I want to listen to all those songs regardless of what your algorithm thinks.Flow itself is even worse in both picking songs fr