Features & Feedback

Just joined Deezer from Spotify and so far very happy! However - why can you not always add a song to queue/play next? And why when you select one song does it start a mix? It also deletes your queue?! :o Sometimes you just want to scratch a music itch and then get back to the mix you were already in. However if you come out of a flow and go back in you're not on the same track!

….even if last time I played it was not on shuffle. This has to be a glitch right that it doesn’t honor the shuffle button if I had been listening to it straight through previously?

if I want to shuffle my favorites, I can!! that’s an option right there in a different section! But now the full library shuffle is favorites only… it took me the last week at least to figure it out, I kept wondering why it was suddenly so repetitive and useless. PLEASE PLEASE PLEASE give back library shuffle

I’m currently looking for a new go-to app to get off Spotify for all the reasons people should leave Spotify, but the thing that’s killing me with virtually all of them is how poorly they play across platforms.If I’m listening to a song on the Spotify app and then sit down at my laptop, I can pick right up where it left off and then send it to my receiver and then pick it up from either of those devices and it’s all seamless. Apple Music utterly fails in this area, and Deezer is barely better: it tells me what song I’m listening to but now where in the song I am, so if I want to switch devices I have to start the song over or manually move the playhead which is a deeply stupid design made infinitely more infuriating by the “This is why your music stopped playing” notification that shows up every single time as though that isn’t exactly the behavior I’m looking for. (The notification makes me irrationally angry.)So I guess my questions are “Why is this so dumb?

Any news about providing HiFi supporrt at Android TV app?

Every other app has some kind of like/hearth button in notification, this feature would really simplify my life because whenever I listen to music and discover some new song that I like, I have to open deezer app to like it.

Deezer on desktop shows a “Your computer seems to be offline” message every few minutes consistently. It makes requests to “sdk.iad-01.braze.com“ at the same time. Functionality for the user is not impacted but I still get this annoying message every time. I don’t want to allow whatever metrics you’re tracking and Deezer isn’t offline. Stop showing me this.

I really should not have to try so hard to remain a customer, but I genuinely love Deezer for Flow, and have a strong preference to support a smaller company over Apple, Google and Spotify.But putting it as frankly as I can - the state of the Android app is completely unacceptable. It is buggy, slow, and issues remain unaddressed for MONTHS or YEARS. There are many issues you encounter while using the Android app that simply do not exist at all on the iPhone version. Let me list just a few of the issues:Flow has literally been broken for months, it used to be endless songs and now it just stops after a certain number Chromecast support is absolute garbage. Start playing a song from the app, come back to the app after a few minutes to change songs and it has lost sync. Just swiping the app away and coming back and it works - this is NOT a hard issue to solve. Been this way for years now. Android Auto support - if you drive anywhere that has low co

Hello,I have recently switched to Deezer, but there are several problems with it. First, the skip, play, and back buttons are too small. Second, the desktop PC app is really laggy when you move the window. And the worst issue is the popping sound when pausing and resuming the song, and when skipping and going back to the previous song. I hate the sound. I have the Premium subscription and the audio quality is set to the maximum. I have already tried to fix it by looking through the community and online (clearing the cache, reinstalling the app, turning the phone off, etc.), but the popping sound is still there.HOW DO I FIX THE PROBLEM?

Hello, I left Spotify to subscribe to Deezer, wishing to support a french company (as a French person), but, you apparently made the choice not to allow users to organize their music with folders, people who listens to a lot of music and hundreds of albums have the need to arrange them by topic. How can one find an album listened several years ago if one cannot put it in a well arranged folder on the shelf?I'm going to have to go back to Spotify, are you aware that by refusing this basic function, you're probably losing hundreds of thousands of customers?I imagine that in one way or another it must suits your business model, but... it's embarrassing. I'm writing you this message to find out if you agree that it's not possible to organize your music using folders, thank you in advance for your reply and have a nice day.

Hello! As the title suggestions, I was wondering if Deezer is in charge of the last.fm integrations, and if so if there will be updates to real time scrobbling and track recognition (currently still seeing the “&” not being recognized at times)? I’m switching over from Spotify, and had great access to accurate data keeping while using it, but noticed the Deezer desktop app doesn’t do “scrobbling now”. I have a plugin for web that works great for Deezer, but I desperately want to just use the desktop app. Any insight into this would be greatly appreciated, thanks!

Improve Deezer connect so it works similarly to ones like Spotify connect and Tidal connect 

Spotify just introduced lossless audio and Tidal now has a proper connect app that lets you use the native Tidal app on streaming devices. I really don't want to leave Deezer but I don't think they appreciate how devastating this is going to be for their market share. Time to step up guys, the clock is ticking. 

Is swipe to add to queue feature will be added? Please say yes.

This appears to be a bug that is specific to the mobile app only, as the desktop site has the normal “album released on DD/MM/YYYY”.on the iOS Deezer app (I am located in Australia), every single album in the database has the subtitle “album out on DD/MM/YYYY”, which is the language used for newly-announced albums that are yet to be released.Here’s George Harrison’s page telling me that his album is coming out in 1968… which was more than half a century ago.it’s semantics, sure, but it’s an obvious bug. Cheers! 

This is making me crazy and it is an absolute deal breaker.  Without a solution to stop playing unwanted music after my selected track the service is just annoying.  Why should I listen to something I don’t want (even if I paid)?  Why someone/something has to choose my music instead of me? I wrote to the support but I was dismissed with something like:  “sit and wait, maybe in the future someone will decide to implement such feature”.  That’s very, very far from acceptable  

Crossfade is such a basic function. I would like to know when Deezer plans to roll it out for the Desktop app and why they haven't done so in all these years.

there is now no way to find an album, playlist or artist you recently listened to other than to go through a lot of clicking and scrolling to get to the Just Heard song list (which is hidden in playlists and you can’t even pin to the top of that category) and scrioll through EVERY SONG that has played until you get to what you want, then I guess click through to that song to get to the link for its album or srtist… if it was a playlist you were listening to you’re just out of luck, it’s goneThat category was at the top of the homepage for a reason it’s VERY USEFUL AND NECESSARY I’m literally thinking of trying to find another spotify alternative without this, it’s crippling to my user experience

I have some issues with how the process for favoriting a song is handled. First of all, it takes at least a good second for the heart to fill, probably because it doesn’t actually happen until the server confirms the change. Second, EVERY song I favorite triggers a notification on windows and a toast on android which is INCREDIBLY annoying! That is something I could imagine implementing for testing purposes, but in reality, when I go through an album to favorite the songs I like it is kind of awful to use. I mainly play music from my favorite tracks, and since songs in favorite tracks also have a huge effect on auto generated playlists and flow I really want to use it. Is there a way to flip this? To at least only get the notification / toast when something goes wrong? Surely the default should be that it works and you shouldn’t have to tell me that every time?

Ive had deezer a few years now and the shuffle isn't working. Ive cleared my cache.ive uninstalled app and re downloaded it . Ive cleared alot of songs that I dont listen to but its still not working it plays one song thats it ive got the shuffle on but I get nothing any ideas that ive missed I have emailed deezer but havent answered I will cancel my subscription if I cant get it back 🤔

🇬🇧 English versionHello!I would like to propose a very useful feature for Deezer:automatic playback position memory inside playlists.Why this feature is importantMany users listen to long playlists — for example, 200–500 tracks.If the app is closed, restarted, or the user listens to something else, Deezer always returns to the first song in the playlist.This is very inconvenient.What the feature should do Deezer should remember which track the user last listened to in a playlist. Deezer should remember the exact playback position (time mark). When the playlist is opened again, playback should continue from that saved position — just like it already works in podcasts or audiobooks. Why this is useful Saves time Improves long-playlist usage

It would be great if you could use the Deezer connect feature to cast to different speakers like Sonos. This is something that's possible on Spotify and on Apple devices with air play. But android has no way of casting audio other than Chromecast which isn't as extensive as air play

Bonjour,Connaissez vous un moyen de savoir son classement pour un artiste autre que le seul proposé par MYDEEZERYEAR. Je trouve ça très dommage de se limiter à seulement un artiste, et de donner un pourcentage pour les autres (qui ne veut pas dire grand chose…) Bonne journée !!

Hey champs, I just joined deezer yesterday to give it a try and the first thing that popped up was the missing/disconinued deezer connect and not being able to use my phone as a remote to adjust volume, play, search and select songs on my phone device while playing on mac os desktop device.Now, I understand you won’t be allowed to play at once on two devices but after selecting your source, you should be able to adjust these kinda of thing and it is a must for me. Is it going to be added in future is there any plan or I need to continue exploring for other spotify alternative?

I find that when I play playlists created by others - such as Deezer for example - Deezer will play tracks or artists I blocked. I understand that these tracks or artists are part of the playlist, I just wish Deezer was clever enough to remove tracks and artists I blocked from the play queue, and not play them. It is very frustrating.