Features & Feedback

Hello, I left Spotify to subscribe to Deezer, wishing to support a french company (as a French person), but, you apparently made the choice not to allow users to organize their music with folders, people who listens to a lot of music and hundreds of albums have the need to arrange them by topic. How can one find an album listened several years ago if one cannot put it in a well arranged folder on the shelf?I'm going to have to go back to Spotify, are you aware that by refusing this basic function, you're probably losing hundreds of thousands of customers?I imagine that in one way or another it must suits your business model, but... it's embarrassing. I'm writing you this message to find out if you agree that it's not possible to organize your music using folders, thank you in advance for your reply and have a nice day.

Hi there! I have recently moved from Spotify, and it is great, but one issue I have is when I am in the lock screen, the option to fast forward/rewind 30 seconds is not there. Only the option to completely skip to the next episode. I haven’t been able to find any options in the settings.  I have an android by the way.

I see that this topic was raised several times before, but it is still actual. Why the bell icon on the main screen doesn't show the feed of all new releases from artists I liked+new podcast episodes?I don't want any playlists and other fancy stuff, I just want to have one place where I get indo about new releases/episodes and can proceed directly to listen that specific thing, not a mix or playlist. What's the purpose of the bell icon if no of my artists appear there?I'm forced to still use free Spotify just to see that feed and actually get to know about releases.

what the title says - my deezer account is linked to last.fm but it isn’t showing any of my songs on the last.fm website!!help!!i unsynced from my family subscription for this and i would quite like to be back on it soon… Urgent!!! :[

Im not sure if this has to do with me being a new user, but I've noticed that when I create a mix from a song, it will include alternate versions of the source song in the mix. And sometimes, even back to back (see the attachment).Am I the only one seeing this? I've only been using Deezer for 3 months, but still was not expecting something like this to happen. 

Crossfade is such a basic function. I would like to know when Deezer plans to roll it out for the Desktop app and why they haven't done so in all these years.

Hi,I got an email from Deezer saying I can import my playlist from Spotify FOR FREE.Why when I click the link I am redirected to a service where I have to pay a fee? Thanks

If I’m listening in shuffle (for example, my favourite tracks) but I then search for an album and click play, the shuffle mode should reset automatically.

Hi Deezer team,I’d like to request the ability to import local audio files directly from phone storage into the Deezer Android app (My MP3), without requiring desktop upload.Currently, adding personal tracks on Android depends on a desktop browser, which is not always accessible for mobile-only users. Many listeners keep rare tracks, live recordings, or personal audio files on their phones and want them integrated into their Deezer library.Android provides secure system file picker APIs that allow user-selected audio import without broad storage access. Several music apps already support this workflow.Suggested flow:My MP3 → Import from device → select audio file → add to My MP3This would make My MP3 usable directly on mobile and improve the overall Deezer experience for users who rely on their phones as primary devices.Thanks for considering this feature.

Just want to say that the newly rewritten Deezer app for Android / Google TV is an incredibly massive improvement over the previous version. Much better performance and optimisation; less CPU and RAM intensive. I can actually use it without it crashing every five minutes now, and things load super quickly.

When searching for a song on Sonos or Google Auto, Deezer always defaults to a live version if it exists.  How can I disable or discourage this behaviour?

Hi there 👋 When asking android auto to play a specific artist via Google assistant, only the first song will be from the requested artist before a mix of similar artists will start playing instead.I've tried commands such as "play artist on Deezer" and "play songs by artist on Deezer" which previously would of worked on Spotify.Is there a voice command which will get Deezer to play songs only by one artist? 

Hi Deezer team and community,I’m writing this with mixed feelings. I’ve been a loyal Deezer user since 2016. For almost ten years, I recommended Deezer to friends, defended it in conversations, and genuinely believed in the platform. I liked being part of something that felt slightly different from the mainstream.But today, I can no longer justify staying.This isn’t written out of anger. It’s written out of disappointment, and hope that someone at Deezer might actually read this and take it seriously.The biggest issue: Deezer doesn’t seem to “know” meMusic streaming in 2026 is not just about access to songs. It’s about discovery, personalization, and feeling understood. And this is where Deezer has fallen behind.Every time I open the app, I’m met with recommendations that feel random and disconnected from what I actually listen to. The flow of the homepage doesn’t make sense. I rarely feel excited to explore because what’s p

When using Deezer on Android Auto i cannot fast forwed or rewind by eg 20s or 30s. This is standard in other apps. Why is this still not available of Deezer? Really quite frustrating that such basics are not core to the experience. When will this be available?

There’s only so many unique names in human languages. So we cant expect all artists to have unique names. There will surely be duplicates. Take for instant artists  named “Seba” : https://www.deezer.com/en/artist/8377 Or another Artist named “Hamilton”: https://www.deezer.com/en/artist/311310 There are thousands of other examples but of courseeee there’s going to be multiple Hamiltons. Why the freaking heck would one of the biggest platforms be so careless to mix all the Hamiltons together.  There are multiple artists named Seba. Well known folk, rock, EDM, etc genre artists. These artists should be respected enough to have different profiles. As of now, Sebas are mixed together to have 300 singles, albums and EPs i

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Title says it all. I'm trying the new flow algo and it's actually been decent. That said, sometimes I want a specific song to play next. On Android with the latest update if I'm in the flow playlist, when I search a song it does not give me to the option to add a song to play next. Am I overlooking something? 

Whenever I transfer my playlist from spotify it never comes out in the same order, the recently added is always different but the default is the same. I like to listen to my playlist from newest to oldest but the recently added is always shuffled.

Hi,Use it mainly on a Windows 10 64bit desktop, but the problem is also on my Android phone. The episodes are in reversed order. Starts with ep.10 and ends with ep.01 (for example). So everytime an episode ends, I need to manually select the next episode. An example is Locked up abroad podcast. The order is not very important for that podcast though.

Hello,I do not want to listen to certain artists.I have already selected that they should not be recommended to me, yet they still appear in albums suggested to me. I did not have this problem with Spotify.Having to click “dislike” every time is not a good solution for me.Is this a permanent issue, or is there a way to fix it?

Wondering if anyone else has noticed this or if I'm missing something.For some artists, not all of their albums appear on their profile page even though the albums are available on Deezer. For example, Hockey Dad only shows Rebuild Repeat and Brain Candy on their profile, but if you search directly for Boronia you can find it; it just doesn't show up under the artist.Similarly, Killer Mike's RAP Music is only showing the clean version on his profile, but the explicit version is available if you search for it directly.Is this a known issue? Am I missing a setting somewhere? Would love to be able to browse complete discographies from artist profiles rather than having to search album by album. Thanks!

To reiterate: “Gapless playback” is when certain tracks within an album have no pause between them when one track ends and the next one starts. Some music genres like prog and electronic stuff rely heavily on this feature and mix their albums as one continuous track, and it is instrumental (no pun intended) for proper listening experience. For examples try Pink Floyds Dark Side of the Moon or Colors by Between the Buried and Me. This is not the same thing as crossfade as some people on forums suggest as an alternative. The lack of this basic feature means that the app is unusable for people who lean heavily into genres utilizing this technique, they cannot listen to their favorite albums on your platform as the lack of gapless breaks the experience. And since desktop app might be the go-to way to experience Deezer on a stationary device, your business loses a swathe of customers. Now the problem is that Deezer has Gapless on Android, iOS

Hello there. I use Songkick to be aware of concerts in places around me. Songkick can scan some music libraries like Spotify but not Deezer. I think it is great to have concert recommendations based upon my music activity. Would Deezer plan to develop an integration with Singkick. Are there similar services as Songkick that Deezer integrates with?  NB : integratiin with Sonos is not working.These 2 integrations make reconsider Spotify vs Deezer.

For like 3 months already I have noticed my mom's music is showing to be played when I enter Deezer or when I enter my car and android auto starts, her music starts. I have checked myself if she was in my profile but she is not, I don't know how the info mixes and it has been so so so annoying. My account is the main account since I pay, it doesnt seem to happen to other profiles, only mixing with hers. Similar experiences?