Features & Feedback

2289 Topics

Rudi Community Manager

Backstage - for Artists!

If you're an artist or partner who would like to have control over your Deezer profile (including bio, pic, social media links), please visit our new Backstage platform here And if it's your first time using it, all you have to do is click on the button 'request access' and follow the steps For an...

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1 day ago

helene.deezer Community Manager

[FEEDBACK] What do you think of "Flow"?

Hi all, We wish to collect some of your feedback on Flow, that's why we are opening a new dedicated thread for you to share your feelings on this feature. Do you like it? Why? What do you think we are missing? Please be as detailed as you can in your comments, cheers!

11 2659 119

1 day ago

Rudi Community Manager

Lyrics feature - We need your feedback!

Our Lyrics feature is one of our favorites, but we know we can make it better. We've had good suggestions in our ideas forum but we need more of your opinion to take another step in order to improve this so popular feature. For this reason, we'd like to invite you to post your feedback here, in one...

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29 days ago

Mafe Megastar

▶ [TIP] How to improve your FLOW

Hi All! Just thought I will share a little tip to improve your flow! Flow distinguishes us from everyone else. Improving your Flow If you’ve only just started with Deezer, Flow only knows what you picked when you signed up. So it might not get it right all the time. The basic way to improve your...

7 5744 146

1 month ago

Rudi Community Manager

How's your offline listening experience?

Do you have trouble when you try to listen to music offline? We’re looking to improve the offline listening experience for the cases where you have no network and want to listen to Shuffle My Music or even to your Flow. To play out a couple of scenarios: You open your app, you’re offline, and you...

2 1345 14

1 month ago

Kasasagi New member

Playback is often interrupted.

Question

Good afternoon! I recently became a user of deezer and I use the hi-fi format for listening. Recently, I have been faced with the problem of interrupting music playback in the middle of tracks several times. The problem is reproduced both in the windows application, and in the android application an...

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1 hour ago

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Aranza Madariaga New member

subscription

Question

I just renovate my account but still doesn’t gives me the options for deezer premium.

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4 hours ago

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Calen MacNeil

How sleep timer works?

Answered

What's sleep mode? It's in the 'lab' tab in settings

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6 hours ago

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Kaesark Groupie

offline playlists continually downloading

Hi this really is a mixture of issues with my downloaded offline playlists. The green download button never shows unless i open playlist then exit it will then show. Downloaded offline playlists seem to be continually downloading. Some downloaded offline playlists still have songs without green tab...

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10 hours ago

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an10na Roadie

Convert Favourites into a playlist

Answered

Hi there, does anyone know whether there is an option to convert my 1900+ favourite songs into a playlist? Thanks Thomas

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13 hours ago

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Bogdan Chadkin Groupie

Play of one track start playing another one

Question

Here when I click to the first track the second one is started playing On the second → the first one On the forth → the fifth one https://www.deezer.com/us/artist/2888/top_track You also need a bug report section. I caught a few bugs lately.

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13 hours ago

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Sarah Saoo New member

Pakistan Deezer Chart: please add

New

Kindly add chart for Pakistan. And allow gift card purchase as well.

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16 hours ago

Mirella Karla New member

The SongCatcher function is not available for me

Answered

can anybody help me? The SongCatcher function is not available for me, and the app is updated

0 117 6

15 hours ago

V

vita One hit wonder

Clear cache without deleting offline tracks

New

Hello there! I think it would be cool to have an opportunity to clear your cache without deleting offline tracks. Sometimes you have a lot of cached tracks, and you wanna free your phone's space, but you don't wanna clear offline track, because you listen them often so you don't wanna download them...

2 5 1

16 hours ago

operatic Groupie

Here is a music industry story for you

New

Subject: Here is a music industry story for you Date: Wednesday, 3 April 2019 at 10:15 From: Paul Shaw To: Music Ally Music Ally, See below. Regards, Paul Shaw --- Aussie pensioner cancels Deezer annual subscription due to newly implemented "Protected by reCAPTCHA" protocol In his e-mail me...

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17 hours ago

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Ons One hit wonder

Alphabetical Artist search

New

Could you please add an alphabetical search bar either at the top or vertically down the side so that we can find the artist we are looking for in My Music. When you have lots of Artists in My Music searching by scrolling is difficult, awkward and a little old. I find the search bar ok, but not all...

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2 years ago

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Gabsletobar One hit wonder

"Select All" not working properly in "Favorite Tracks" on web browsers?

The “Select All” button isn’t working properly anymore in “Favorite Tracks”. It only selects 40 songs. It is a problem for me because I move many songs between playlists. Fix that bug asap please. (web browser: google chrome, mozilla firefox and microsoft edge) I didn’t tested on android app so I ca...

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22 hours ago

solstice_outcry Smash hit

How can I edit or delete a playlist cover?

Answered

Does anyone know if it’s possible to remove playlist cover art? For example, if I chose to add a custom photo for the playlist, can I revert it to not having any art other than the default? So far, I can only see where it allows you to replace, not remove.

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22 hours ago

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GeoffGeoff New member

Make the offline mode button work again

New

I know I can "go into my phones settings to turn off mobile data" I DON'T WANT TO. Deezer is not a free service, don't take the p*ss out of your customers put the offline button back

2 12 2

1 day ago

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Elves.Dias.Dos.Santos New member

Notification for new releases

Answered

Good day, ever since I downloaded the app and subscribed to it, I never got notifications from other users(singers) whenever they release a new song. I feel like I live in a cave because I only hear new songs from others. I have gone to my settings using a computer to change the notifications choice...

2 1151 35

1 day ago

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abovethewater Groupie

Android 10 non standard share

Question

Hi, Upgraded my Pixel to Android 10, and the share functionality seems to be non standard. Clicking Share now gives the option to share directly to WhatsApp, SMS, “Copy to clipboard” or “SEE MORE OPTIONS” Clicking SEE MORE OPTIONS brings up the Share menu. This gives a few options: Copy the deezer U...

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1 day ago

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beautyA Roadie

I am very disappointed that I the last months the music downloaded disappears every week

Answered

I am very disappointed that I the last months the music downloaded disappears every week.I thinking to change the service if nothing will change .

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1 day ago

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sk74267 Groupie

Plans to return FLOW back to normal? Yes, Please!

Answered

hello… i don’t know what update FLOW got ruined in, but i do hope Deezer considers returning it back to normal. please? it used to be FLOW was an amazing experience. if you hadn’t listened to it in a while, or ever… then at first one might find themselves hitting do not recommend on roughly a doze...

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2 days ago

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buzzing_around New member

tips in playlist: popup window, how to remove it

Good day, everyone. I have a question regarding recent update. After it I have a small tip window telling me that download will start as soon as I am connected to wifi. It pops up every time I access my playlists. And I couldn't find a way to turn this off. Can you please tell how can I get...

0 18 1

2 days ago

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antice Groupie

How do I improve the music suggestions in my Deezer account?

Answered

Hello, I would like to hide or make the advertisements/offers/suggestions better that Deezer offers. Here is a screenshots of what I mean: Favourite albumsI don’t know who Mikko is nor do I care. I don’t like rock & roll or Schumann. Only the last one, “Division Of Mind” was of interest to me, b...

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2 days ago

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