Features & Feedback

2254 Topics

Rudi Community Manager

Backstage - for Artists!

If you're an artist or partner who would like to have control over your Deezer profile (including bio, pic, social media links), please visit our new Backstage platform here And if it's your first time using it, all you have to do is click on the button 'request access' and follow the steps For an...

2 419 8

11 hours ago

helene.deezer Community Manager

[FEEDBACK] What do you think of "Flow"?

Hi all, We wish to collect some of your feedback on Flow, that's why we are opening a new dedicated thread for you to share your feelings on this feature. Do you like it? Why? What do you think we are missing? Please be as detailed as you can in your comments, cheers!

11 2599 115

17 days ago

Rudi Community Manager

Lyrics feature - We need your feedback!

Our Lyrics feature is one of our favorites, but we know we can make it better. We've had good suggestions in our ideas forum but we need more of your opinion to take another step in order to improve this so popular feature. For this reason, we'd like to invite you to post your feedback here, in one...

9 1312 32

19 days ago

Mafe Megastar

▶ [TIP] How to improve your FLOW

Hi All! Just thought I will share a little tip to improve your flow! Flow distinguishes us from everyone else. Improving your Flow If you’ve only just started with Deezer, Flow only knows what you picked when you signed up. So it might not get it right all the time. The basic way to improve your...

7 5698 146

1 month ago

Rudi Community Manager

How's your offline listening experience?

Do you have trouble when you try to listen to music offline? We’re looking to improve the offline listening experience for the cases where you have no network and want to listen to Shuffle My Music or even to your Flow. To play out a couple of scenarios: You open your app, you’re offline, and you...

2 1329 14

1 month ago

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scout New member

gapless playback

Question

I just got a Sonos home system and am trying Deezer over Apple music to see if it sounds better. First thing I listened to was Max Richters 4 seasons and was immediately hit with gaps between songs. WTF. If Deezer is trying to aim for the audiophile market this is completely unacceptable. Was consid...

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4 hours ago

A

Antonio Ricoveri Groupie

Records on any version of Deezer should sound louder through the platform or through an external app

New

Well, there's an album I like so much of Black Flag titled "Damaged", it sounds quite low on any version of Deezer (smartphone app/web browser/desktop app), it would be nice if there was another option besides the “normalize volume/equalize” one that makes louder the sound on any record, particularl...

0 11 1

7 hours ago

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Boomerang New member

Playlist on Free isn't so random

in the free account the random play of a playlist is not so random. i mean it could have a kind of queue so that when you play for the further time the playlist it can recgnize the music played yet and will play the song that you have never heard

1 9 1

7 hours ago

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onceacurmudgeon New member

why does my excluded artists list keep going back to 2000?????

Question

So….. I have excluded at least 3500 artists. And really, when you curate what you want to listen to, what you DO NOT WANT to listen to is by far more important than what you do. But some time, very often even, I hear a song by a band i have EXPLICITLY excluded and it is like 30 people standing at...

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O

9 hours ago

Rudi Community Manager

Offline button in app settings is coming back!

Hey guys! Our engineers recently informed us that the offline button will be removed from Deezer app's settings very soon . The team decided to focus more of its resources on the features you love and want as most smartphones already have this feature built in their settings. Don't worry, you'll st...

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E

12 hours ago

T

T.L One hit wonder

Custom My Music feed

New

TLDR I would like to be able to customize my music to organize, filter, select, and trim the info so I can customize and tailor my music feed with all or as few of the browsing sections I want and as much of the playlist content I curated for myself for easier access. Current system issue While ther...

2 13 1

13 hours ago

O

Ovy Groupie

Bitrate on Jaguar is only 128 kbps - should obey "streaming to devices" or be higher or otherwise configurable

New

Hi! I have Deezer in my car through JLR "Online Media" and I do love the convenience of having it just turn on with the car. A big reason for choosing Deezer in the first place. I've long noticed though that the quality isn't as high as the phone app through Android Auto. It's audible but I wasn...

0 10 1

14 hours ago

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Ytrewq.Wertyq New member

Issues with offline mode

Question

Every time I add a new song to a playlist,it takes forever (and I mean it) to get it downloaded into the offline mode. Plus even when I have connection to the internet and I try to play the song that is not downloaded into offline mode, an error message pops up and it won’t play. What should I do?

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Y

18 hours ago

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djkdub3 Groupie

Song is playing at a faster speed than it should be

Song is playing at a faster speed then what it should be. Is there a setting to change?

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1 day ago

A

Alexey Sokirko Groupie

Deezer widget does not show on lock screen

There is no lock screen notification on my Xiaomi phone. The screen remains blank. Please help.

0 753 15

P

1 day ago

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oroongdee Groupie

Translation mistake on Deezer website

Answered

In Deezer in Korean , I found weird translation. 'Various Artists' translated to 'Mom'. I was so confused. lol

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S

16 days ago

solstice_outcry Smash hit

How can I edit or delete a playlist cover?

Answered

Does anyone know if it’s possible to remove playlist cover art? For example, if I chose to add a custom photo for the playlist, can I revert it to not having any art other than the default? So far, I can only see where it allows you to replace, not remove.

0 31 3

Y

2 days ago

A

Aleksandra.Ragbrit New member

Adverts in the song

I downloaded some different cd's and separate songs from the group JMK. I like the music, BUT in ALL of their songs they have advertising slogan what is included in the songs. But really in ALL THEIR SONGS they use this commercial slogans and place them in tune with the music. So if you don't know b...

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1 day ago

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Jonathan.Jacob Groupie

hard rock now

Question

What happened to the Hard Rock Now playlist by the Deezer editor?

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1 day ago

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Azra Yorulmaz New member

çevrimdışı kullanmak

Çevrimdışı kullanmak iÇin müzikleri indirmek istiyorum . premiuma üye olmadan bunu yapabilir miyim ?

0 4 0

A

1 day ago

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Foxy Lady Groupie

Cancelled subscription will I be able to access my private playlists

Answered

Hi there Could anyone assist please? Ive cancelled my subscription and saved my music in private playlists. Should it rather be saved in collaborative playlists…? How would I be sure I would be able to access my music after cut off date? I want to access Deezer in free mode.

0 20 3

1 day ago

R

Regine Tonique One hit wonder

updates on favorite artist

Hello, please help! How can I track the updates on my favorite artist (new songs, new albums)? I can't see it anywhere! (I've got premium subscribsion if it matters)

1 95 8

1 day ago

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Fahim Ahmed One hit wonder

Flow keeps repeating the same Queue over and over again without any new suggestions

Answered

Its been a while since I was wanting to post this but I waited so that someone from your team to figure it out and fix it. It’s Flow again this time. The queue that Flow sets up every single day is almost the same, even the order is almost the same. Now this is not a question of me disliking or remo...

0 93 10

L

1 day ago

Fencer Groupie

Deezer Backstage access request

Question

Hi guys, I request a backstage access exactly a month ago and still have no response (despite the automatic email saying “we are currently taking care of your request”. Is there a problem? Thanks, Filip https://www.deezer.com/us/artist/2609091

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1 day ago

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bluegrass One hit wonder

captcha is too hard

New

i didn't think i'd ever be able to login again. please make it easier to login.

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K

1 day ago

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