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Everything about the various features on Deezer and how they work: playlists, your Flow, ...

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Android app randomly starts playing when web player is active

I have music playing on Flow in my web browser At the same time, listening to podcasts (in another app, I only use Deezer for music) on my phone Several times within a half-hour period, Deezer launched in background on my phone and started playing music (presumably from the current Flow playlist in...

navigation buttons now workingin windows app v4.34.10

Hi,I am a new subscriber, and quite frustrates by not being able to navigate properly and having to go through every step again to find the next track i want to play. For example if i am browsing a genr,e and click on an album, select a track, then want to go back to the list of albums, the naviga...

Ask lyrics for a song or an artist on Deezer

Hi,I want to know what is the best way to ask lyrics for a song or an artist. For instead, I love the band CRX, but there is just one song with lyrics for that band, “We’re All Alone”.Should I signal the songs I want with the “Report a problem” button? Should I write an e-mail?Thank you,Mathieu

Still not gapless on Deezer

I read an announcement that Deezer had now introduced gapless playback. I am a HiFi member and this is not the case yet. There is a very obvious cut between songs. Try Arcade Fire- Funeral or INXS - Welcome records. There is a pause/cut. Super irritating. That's not the way the artist intended th...

my music is not downloaded on Deezer

I don’t know what the problem is but I literally didn’t even use my deezer for one day and I have 1,200+ songs so you can imagine how frustrating it is to open the app and find out all my songs somehow are not downloaded… When I spent many hours downloading my whole playlist weeks ago. Lately it’s b...

Duplication of songs in a playlist

I will go to my playlist then see a copy of the songs in the playlist, then if I restart Deezer It doesn’t have the duplication of songs on my playlist & when the songs have been duplicated I can’t move songs around in the playlist. Please help!

Instagram story doesn't have "play on deezer" button on the top left corner

Hello! When I share a song from Deezer on Instagram story, that "play on deezer" option in the top left corner (where this new arrow points) is missing. Nobody else can see it too. How can i fix this? Eveything else is working fine.Thanks in advance!

Please add a way to queue these songs on Deezer

We shouldn’t be blindly adding the songs to the playlist. There should be a way to listen beforehand

Is there a setting to display album info?

Is there a setting to display album info? In particular I want to see who is playing on albums. I mostly listen to jazz and most often it doesn't show personnel info. Liner notes would be cool too.

Notification for new releases

Good day, ever since I downloaded the app and subscribed to it, I never got notifications from other users(singers) whenever they release a new song. I feel like I live in a cave because I only hear new songs from others. I have gone to my settings using a computer to change the notifications choice...

Limited number of songs in playlists?

Hi, I would like to know if there is a total limit for songs in playlists? I know there is a limit of 1k songs per playlist; however I don't know if there is a limit in playlists or totals songs. Thank Kai

Add a way to report tracks as containing "explicit" content right in the apps

I actively use the “Do not recommend explicit content” option.Unfortunately some of the songs are not marked as explicit. In this thread I found the following:> It could be that they haven't been tagged correctly, by the labels/distributors. My idea is:Please add a way for your users to report a...

[FEEDBACK] What do you think of "Flow"?

Hi all, We wish to collect some of your feedback on Flow, that's why we are opening a new dedicated thread for you to share your feelings on this feature. Do you like it? Why? What do you think we are missing? Please be as detailed as you can in your comments, cheers!

Can't switch music download via mobile network

I have tried to switch download data through mobile network. And i got redirected to subscription page when i was forced to switch my subscription from hi-fi to family. I don't need family subscription and hi-fi is a main reason why I am there.

Deezer as default music service on Homepod

Hi! Apple announced during WWDC 2020 that in the upcoming Homepod update with iOS 14, users can now select other music service provides as the default instead of Apple music (similar to how Deezer can be selected as the default with Alexa at the moment). I’m assuming that third-party services will...

Critical Feedback around the Bose SoundTouch App

Hello, Bose SoundTouch features Deezer as a listening service, but the ergonomy of the dedicated interface is really poor (to put it mildly): no search function, albums / tracks / playlists features in a random order with NO (!) sorting options... I contacted Bose to request that they work on it and...

Block Genre / Artist on Deezer

Search results have shown that Deezer is holding back on genre blocking features, even though it has been requested for years.I am considering cancelling my subscription, because manually blocking artists/genres i dont like is bothersome and there’s too many of them for this method to be reasonable...

Deezer sleep timer + cast

Hello everybody,Sleeptimer works great on my smartphone with the deezer app, but with casting to mygoogle home mini it does not work. Am i doing something wrong or is it just not possibleto use the sleeptimer in the cast mode? regards jibo

popups in paid version of Deezer

I would like to have NO popup at all. Not for the year 2020 review, not for want other message I receive on a daily basis.Where can I activate the option to just enjoy the music without any other interference from your part?Thanks in advanceEddy Vanderlinden

30 sec of the song and then it stops

What can i do to fix this?Someone told me it is because of the three monts free mode, but it is impossible to get around this.So i would like a solution.

Shazam link to Deezer not working on Android and iOS

When I found a song on shazam I pressed the 3 dots and it would say open in deezer. Now the links no longer there. Any ideas? I'm in UK using Samsung s20

Songs Missing From Playlists

I need someone from Deezer to respond about why songs keep getting removed from my playlists. I am on an iPhone but the desktop shows the same thing, so it is not my phone. I am missing a ridiculous number of songs. One playlist I just tried said it has 12 tracks before I clicked on it, but inside t...

Menu bar always present on Deezer Android app?

I noticed that when you enter a singer and then the album and then the song to go back to the initial menu bar you have to do too many clicks back and it gets a bit boring.I think it would be useful to have the menu bar always present.Thanks Daniele

Editing Playlist Description missing on Deezer Mobile App

I just noticed that with the new updates to the Mobile App, the playlist description feature was removed.While the Playlist Description is still present in the Web app, the feature is missing on the Mobile apps - important in introducing the listener on what the playlist is all about.Was this remova...

Volunteers for an experiment on Lyrics/Audio Alignment quality

Hi everyone, As you know, we display lyrics (and sometimes synchronized lyrics) in the Deezer app. Now, sometimes the synchronization is great but sometimes less so :/I am part of the Research team at Deezer, and we are running an experiment to understand better how humans judge the "quality" of the...

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