Features & Feedback

Rudi Community Manager

How's your offline listening experience?

Do you have trouble when you try to listen to music offline? We’re looking to improve the offline listening experience for the cases where you have no network and want to listen to Shuffle My Music or even to your Flow. To play out a couple of scenarios: You open your app, you’re offline, and you...

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10 hours ago

Mafe Megastar

▶ [TIP] How to improve your FLOW

Hi All! Just thought I will share a little tip to improve your flow! Flow distinguishes us from everyone else. Improving your Flow If you’ve only just started with Deezer, Flow only knows what you picked when you signed up. So it might not get it right all the time. The basic way to improve your...

7 5424 138

1 day ago

helene.deezer Community Manager

[FEEDBACK] What do you think of "Flow"?

Hi all, We wish to collect some of your feedback on Flow, that's why we are opening a new dedicated thread for you to share your feelings on this feature. Do you like it? Why? What do you think we are missing? Please be as detailed as you can in your comments, cheers!

9 2393 98

18 days ago

Rudi Community Manager

Lyrics feature - We need your feedback!

Our Lyrics feature is one of our favorites, but we know we can make it better. We've had good suggestions in our ideas forum but we need more of your opinion to take another step in order to improve this so popular feature. For this reason, we'd like to invite you to post your feedback here, in one...

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28 days ago

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Kas1302

Why can't I see who are the "Fans" of my playlist anymore? How many people are listening to my playlist?

Answered

Hey, I wanted to know why my playlist now shows the number of Fans it has, but no way to see them is provided like in the past (there was a button which showed who these fans were).

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6 hours ago

S

Straw Hut Media

Podcast RSS Invalid? // My podcast is not working

Answered

Hey there! I'm trying to add podcasts here to Deezer and have inputted all info correctly, including our RSS feeds. But the page keeps saying the URL is not valid. Not sure why. Any leads on this? Thanks in advance!

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6 hours ago

R

rhijulbec

Your experience with customer service? Mine? Unbelievable tbh.

Answered

Below (in " " s & bold ) is a direct quote from an email I recv'd from Deezer. Background : My music wouldn't play for three (3)days. It just kept spinning. I did everything I could think of. Cache, turn device off/on, I was about to uninstall the app, when I saw "delete data". I'd forgotten ab...

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7 hours ago

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Ben Castillo New member

Flow repeats tracks

Answered

Is it normal to have several tracks repeated way too frequently when you are in the Flow feature?

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8 hours ago

G

gerardsen

edjing grays out many tracks in my Deezer playlists.

Answered

Hi all, Edjing grays out many tracks in my Deezer playlists. I have already asked edjing about this and don’t get a reply. As good Deezer integration in edjing is also important for Deezer, I’d like to share it here. Why aren’t many popular tracks unavailable?

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9 hours ago

J

Jeepkid707 Groupie

Deezer Flow still playing disliked tracks

Ive been using deezer for a while now and is by far my favorite streaming service but flow sucks. It plays the same songs everytime and if I click the dislike button it still plays it again 10-15 songs later. I've been looking into it and it says if you dislike a song one time it won't play again in...

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9 hours ago

L

LayMunz

'Content failed to load'

Answered

I've been having this problem for weeks now and I've been reading the solutions that have been given but none of them have worked. Deezer is under the false assumption that its not a problem with the app and rather a problem with the device it's being used on but that's clearly not the case. Many pe...

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S

10 hours ago

V

Valdemar Valdemarovich

музыкальные животные

Answered

По какому принципу выбираются музыкальные животные? Где посмотреть таблицу соответствия ударов в минуту и животных?

0 4 1

13 hours ago

Luis Fernando Marques Smash hit

CarPlay issues: Flow and Albums.

Dears,Two issues with CarPlay:1) Flow function is not working in CarPlay. Several weeks and the issue was not fixed. Flow only works when using the mobile. This issue should be a priority since it involves security when driving.2) After the last update some albums are displayed in CarPlay even they ...

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13 hours ago

T

tzahy New member

Hi-Fi quality - digital analog converter

Answered

Hey, In the desktop application of TIDAL ,it have option to recognize the digital analog converter [DAC] of the hi-fi system and streaming the music directly to him in WASAPI or ASIO it have great sound quality. Also, have the option to streaming the music in JRIVER MADIA CENTER and control the vol...

2 919 7

1 day ago

S

Slinky Wizzard Groupie

Transfer music from old mobile phone to new mobile.

New

How about you guys come up with some kind of “single use transfer code” or some kind of software that would allow us to transfer downloaded music from existing phone to new phone.I know I can sync my music across devices, and in so doing, get my music on my new phone, but that’s just so impractical,...

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1 day ago

H

Hybrid Hadron New member

Similar artists feature stopped working right away

Answered

Howdy,Started my experience with Deezer by purchasing Premium, and it's been a bit disappointing to start with a fail on Android. Upon the first start of Deezer on Android you get the screen with fantastic feature that asks you to specify your favorite artist by clicking their icon. The feature auto...

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1 day ago

S

Superchargeaudiophile

Deezer Live Radio list

Answered

As you know you can stream live radio stations on Deezer, i know a few from the uk you can stream: Absolute Classic Rock, Radio X, Kerrang Radio, BBC Radio 1, BBC Radio 6. But i saw that there are more stations available in example when i typed in another station from the U.S. iT was also availabl...

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1 day ago

R

royalrex One hit wonder

Favorite albums occasionally dissapears

Answered

Hi, I’ve been using Deezer for some years now. And from time to time some of the earliest albums Ive favourited can no longer be played/opened when clicking them. When this happens, I have to search for the albums again and re-add them and remove the old ones that are not longer working. It’s not ve...

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1 day ago

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Fahim Ahmed One hit wonder

Flow keeps repeating the same Queue over and over again without any new suggestions

Answered

Its been a while since I was wanting to post this but I waited so that someone from your team to figure it out and fix it. It’s Flow again this time. The queue that Flow sets up every single day is almost the same, even the order is almost the same. Now this is not a question of me disliking or remo...

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1 day ago

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shakesmcfadden One hit wonder

Repetitive "Shuffle my music" // keeps playing the same songs

Answered

I used to use FLOW all the time, but it played the same music over and over, sometimes one song would play twice in 15 minutes. When I recently discovered "Shuffle My Music" I was happy because I could see what was going to be played and it wouldn't repeat anything (at least not for the 50 songs of...

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1 day ago

U

unamamma

Lost my downloaded music

Answered

I lost my downloaded music! from one day to another what happened? how can I have my music back? thx

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1 day ago

L

lb201911 Emerging artist

Check for invalid audio files at Deezer

New

Deezer should run an automated series of validity and sanity check over the files in their library. invalid mp3 file formats are easy to catch. There exist free tools for this purpose. catching audio glitches in valid mp3 files is more difficult, but worthwile. I think there are tools for this as we...

2 11 2

3 days ago

O

Ovidiu.Chi New member

Inspired by playlists are still very flawed

Hi, This has been mentioned before, but it’s getting ridiculous sometimes with my playlists. One of the latest “Inspired by” content has nothing to do with the mentioned artists. There is not one song in a list of 40 related to “A mix featuring Aymee Nuviola, La Maxima 79, Descemer Bueno, Habana con...

1 3 1

3 days ago

O

orfeo One hit wonder

Track Mix - no thank you

On desktop if I do search and get a list of tracks, that becomes the queue of what will play. Makes sense, and I have automated recommendations turned off so I don’t get anything else. The iPhone app has decided that search results represent a “track mix” and so then goes and plays other things th...

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3 days ago

W

weulsers

podcasts in Belgium

Answered

Van anyone Tell me when Deezer plans to roll-out podcasts in Belgium? Currently, they seem to be unavailable.

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3 days ago

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1913 Topics

How's your offline listening experience?

▶ [TIP] How to improve your FLOW

[FEEDBACK] What do you think of "Flow"?

Lyrics feature - We need your feedback!

Why can't I see who are the "Fans" of my playlist anymore? How many people are listening to my playlist?

Answered

Podcast RSS Invalid? // My podcast is not working

Answered

Your experience with customer service? Mine? Unbelievable tbh.

Answered

Flow repeats tracks

Answered

edjing grays out many tracks in my Deezer playlists.

Answered

Deezer Flow still playing disliked tracks

'Content failed to load'

Answered

музыкальные животные

Answered

CarPlay issues: Flow and Albums.

Hi-Fi quality - digital analog converter

Answered

Transfer music from old mobile phone to new mobile.

New

Similar artists feature stopped working right away

Answered

Deezer Live Radio list

Answered

Favorite albums occasionally dissapears

Answered

Flow keeps repeating the same Queue over and over again without any new suggestions

Answered

Repetitive "Shuffle my music" // keeps playing the same songs

Answered

Lost my downloaded music

Answered

Check for invalid audio files at Deezer

New

Inspired by playlists are still very flawed

Track Mix - no thank you

podcasts in Belgium

Answered

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Features & Feedback

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