Features & Feedback

2279 Topics

helene.deezer Community Manager

[FEEDBACK] What do you think of "Flow"?

Hi all, We wish to collect some of your feedback on Flow, that's why we are opening a new dedicated thread for you to share your feelings on this feature. Do you like it? Why? What do you think we are missing? Please be as detailed as you can in your comments, cheers!

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7 hours ago

Rudi Community Manager

Backstage - for Artists!

If you're an artist or partner who would like to have control over your Deezer profile (including bio, pic, social media links), please visit our new Backstage platform here And if it's your first time using it, all you have to do is click on the button 'request access' and follow the steps For an...

2 562 13

5 days ago

Rudi Community Manager

Lyrics feature - We need your feedback!

Our Lyrics feature is one of our favorites, but we know we can make it better. We've had good suggestions in our ideas forum but we need more of your opinion to take another step in order to improve this so popular feature. For this reason, we'd like to invite you to post your feedback here, in one...

9 1342 32

28 days ago

Mafe Megastar

▶ [TIP] How to improve your FLOW

Hi All! Just thought I will share a little tip to improve your flow! Flow distinguishes us from everyone else. Improving your Flow If you’ve only just started with Deezer, Flow only knows what you picked when you signed up. So it might not get it right all the time. The basic way to improve your...

7 5742 146

1 month ago

Rudi Community Manager

How's your offline listening experience?

Do you have trouble when you try to listen to music offline? We’re looking to improve the offline listening experience for the cases where you have no network and want to listen to Shuffle My Music or even to your Flow. To play out a couple of scenarios: You open your app, you’re offline, and you...

2 1344 14

1 month ago

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GeoffGeoff New member

Make the offline mode button work again

New

I know I can "go into my phones settings to turn off mobile data" I DON'T WANT TO. Deezer is not a free service, don't take the p*ss out of your customers put the offline button back

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9 minutes ago

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Elves.Dias.Dos.Santos New member

Notification for new releases

Answered

Good day, ever since I downloaded the app and subscribed to it, I never got notifications from other users(singers) whenever they release a new song. I feel like I live in a cave because I only hear new songs from others. I have gone to my settings using a computer to change the notifications choice...

2 1148 35

20 minutes ago

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abovethewater Groupie

Android 10 non standard share

Question

Hi, Upgraded my Pixel to Android 10, and the share functionality seems to be non standard. Clicking Share now gives the option to share directly to WhatsApp, SMS, “Copy to clipboard” or “SEE MORE OPTIONS” Clicking SEE MORE OPTIONS brings up the Share menu. This gives a few options: Copy the deezer U...

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3 hours ago

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an10na Roadie

Convert Favourites into a playlist

Answered

Hi there, does anyone know whether there is an option to convert my 1900+ favourite songs into a playlist? Thanks Thomas

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6 hours ago

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beautyA Roadie

I am very disappointed that I the last months the music downloaded disappears every week

Answered

I am very disappointed that I the last months the music downloaded disappears every week.I thinking to change the service if nothing will change .

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7 hours ago

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savage sinzex New member

can't find my email on windows

Question

misplaced my phone with my deezer account in it, tried to login on windows but it couldn’t find me why

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8 hours ago

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sk74267 Groupie

Plans to return FLOW back to normal? Yes, Please!

Answered

hello… i don’t know what update FLOW got ruined in, but i do hope Deezer considers returning it back to normal. please? it used to be FLOW was an amazing experience. if you hadn’t listened to it in a while, or ever… then at first one might find themselves hitting do not recommend on roughly a doze...

0 32 3

1 day ago

Mirella Karla New member

The SongCatcher function is not available for me

Answered

can anybody help me? The SongCatcher function is not available for me, and the app is updated

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1 day ago

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buzzing_around New member

tips in playlist: popup window, how to remove it

Good day, everyone. I have a question regarding recent update. After it I have a small tip window telling me that download will start as soon as I am connected to wifi. It pops up every time I access my playlists. And I couldn't find a way to turn this off. Can you please tell how can I get...

0 14 1

1 day ago

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antice Groupie

How do I improve the music suggestions in my Deezer account?

Answered

Hello, I would like to hide or make the advertisements/offers/suggestions better that Deezer offers. Here is a screenshots of what I mean: Favourite albumsI don’t know who Mikko is nor do I care. I don’t like rock & roll or Schumann. Only the last one, “Division Of Mind” was of interest to me, b...

0 28 3

1 day ago

operatic Groupie

Protected by reCAPTCHA

New

Subject: Here is a music industry story for you Date: Wednesday, 3 April 2019 at 10:15 From: Paul Shaw To: Music Ally Music Ally, See below. Regards, Paul Shaw --- Aussie pensioner cancels Deezer annual subscription due to newly implemented "Protected by reCAPTCHA" protocol In his e-mail me...

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1 day ago

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Burak Cetin

How to block followers?

Answered

I have followers that I need to block. Can you show me how to? Thanks

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1 day ago

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Pramgars New member

Versa 2 and Deezer

New

A big glitch that I see in the fitbit versa 2, is not to have the possibility to play on the smartwatch as if it were the mobile application, listen to song radios and music with the mobile connection and give like new songs. Option I see that you have available for apple. I think it would be a big...

1 8 1

1 day ago

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Suewy

Deezer Desktop App uses data although listening to downloaded music

I would like to know why this app took 2 gigs of my data today while just playing my favorites and having downloaded them already? I'm very unhappy about this and will be cancelling this subscription as what happened is not right and it's not far.

2 137 5

1 day ago

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tonyGior One hit wonder

Play next removes the song from playlist

Why does the play next feature removes the song from the playlist and I have to close the app and find it again? Wish I could just hit play next and then STILL be able to see the song on the list. Can you fix this? I've been happy with the app and all but this last month I've been considering swi...

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1 day ago

Michael Community Manager

Scrobble Last.fm not working

Answered

Hi @Lucelia.Mascarenhas, It is possible to link your Deezer account to your Scrobble Last FM account from a computer/laptop using this link: https://www.deezer.com/account/share You should see the Scrobble as the option on the right.

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1 day ago

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Bogdan Chadkin New member

Play of one track start playing another one

Question

Here when I click to the first track the second one is started playing On the second → the first one On the forth → the fifth one https://www.deezer.com/us/artist/2888/top_track You also need a bug report section. I caught a few bugs lately.

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2 days ago

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Hernan_ARG New member

How do I know if I'm listening in high fidelity

Answered

How do I know if I'm listening in high fidelity

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2 days ago

solstice_outcry Smash hit

How can I edit or delete a playlist cover?

Answered

Does anyone know if it’s possible to remove playlist cover art? For example, if I chose to add a custom photo for the playlist, can I revert it to not having any art other than the default? So far, I can only see where it allows you to replace, not remove.

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2 days ago

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Bahanero Groupie

Megadeth - Family Tree starts playing wrong song

When selecting Family Tree (Youthanasia) from Most played tracks, it start playing Elysian Fields instead of the correct track. I’m using Google Chrome as a browser.

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3 days ago

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