Hello @William.Rijnbeek! 

Are you sure you are using our official app? 

Can you please reinstall the app here: 

Android: https://play.google.com/store/apps/details?id=deezer.android.app

If the problem continues, please let me know. 

I am an official premium member and use this official app for years.

If I reinstall as you say, will I maintain my music or is it lost?

I have the same problem. The music you have downloaded on your phone will be deleted from your phone. After re-installing the app you will have to download all your music again. 

Your playlists and favorite songs are saved in your account, so you don't lose those.

I have re-installed the app and it seems to be working correct. So now I have a lot to download… 

I hope this works for you too!

thank you Vlinder.

I have the same problem! And I loose a lot of downloads if I re install the deezer app. Please help me find another solution for this Deezer problem. 

Obviously reinstalling is not the most ideal solution for the reason of loosing downloads. Please provide a better solution. 

Ik heb hetzelfde probleem... Als ik de app opnieuw installeer op de telefoon, blijven afspeellijsten en favorieten behouden op pc of laptop???

Ik had vandaag net hetzelfde probleem (Samsung S10) en na even opzoeken bleek dat de app geen machtigingen meer had.

Machtiging tot opslag aangeduid (via instellingen, apps, dezer, machtigingen) en alles werkt weer prima zonder herinstallatie.

Groeten

Geert