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bmclaytonOne Hit Wonder

Make updates that matterNew

You guys need to work on the platform. I canceled spotify and tried a number of apps before I landed on Deezer as the next best thing, but the more I use the platform the more I find that Spotify truly is the best music app. I canceled my Spotify subscription because I don’t want to support the people behind the company. However, I think about restarting my membership all the time due to it being the best platform. Deezer’s curated playlists are limited and not as well put together. New  music releases are harder to find. New music should be easily accesible and truly highlighted.  In the playlist function where there are suggested tracks you can’t listen to the whole song. There is only a 30 second preview. What good is that? I am not going to listen to 30 seconds of a new song and add it to my own curated playlists.  I also find that building my playlists takes longer. It’s not as simple as spotify where you could literally drag and drop a song. Alot of my playlists are created at work as I listen to music throughout the day. But since it is less than seamless on Deezer, I can’t do that without truly paying attention to creating the playlist in the platform.  The way the Explore page is organized does not make sense.  The podcasts are very limited and the way there are organized don’t make sense.  The Music Quiz? - Unsure what the thinking is behind thisI  have even considered subscribing to spotify again briefly so I can create new playlists and then use another app to transfer the playlists to Deezer. I shouldn’t have to do that. Please make some changes. I want to enjoy this platform. It’s better than Apple, Tidal, Amazon Music, ect but still so far from the best.

pablomurillo
One Hit Wonder
pablomurilloOne Hit Wonder

Dear Deezer: we need to talk about casting and quirksNew

Please, Deezer, I have so much to say that it barely fits into a single review. Below are some of the most urgent issues and recurring annoyances I’ve experienced that seriously need attention:• Shuffle mode does not work properly when casting to external devices (at least with Google Nest devices). The shuffle button disappears as soon as casting begins.• While casting, the playback queue becomes unusable. I can only see previously played tracks, not upcoming ones, and there is no way to edit or manage the queue.• Music sometimes stops randomly during casting, as if the connection between the mobile app and the target device drops unexpectedly.• At times, the connection becomes unstable enough that audio plays simultaneously on both the phone and the speaker, but out of sync, and I lose control over playback on the cast device.• There are significant inconsistencies between controls in the Deezer app and Google Home. Google Home occasionally stops showing that music is casting even though playback continues. I have already configured the app to keep running in the background, but the issue persists. Often, I have to stop playback using voice commands and reconnect, which feels unnecessarily clunky.• Overall, the app feels slow and unresponsive, as if the underlying database or connection is lagging. I migrated from Spotify, and although I prefer Deezer for political, ethical and artist-support reasons, Spotify’s app is noticeably faster, more responsive, and more reliable in terms of user experience, so these things can be done!• Deezer should aim for more seamless integration with Google ecosystem devices worldwide. Despite multiple attempts and configurations, I have been unable to set Deezer as the default music service reliably within the ecosystem.• The desktop Windows app does not allow casting at all, which makes the overall experience feel fragmented and disconnected across devices.Please take these concerns seriously. Based on conversations with other users and discussions online, these issues appear to be common and not isolated experiences.

Wax-FlowersOne Hit Wonder

Improve Shaker - Great Concept! Poor execution.New

Just tried out Shaker last night for a music and dance party hosted on zoom, and there were quite a few things that I think could be improved here:Make it easily accessible. I had to find out about this by googling “collaborative playlists online” - at no point did I (after over a year of using Deezer both on desktop and mobile) know this was a feature. When I closed out the tab, I had to search it in google again because there’s no way I could find to access it from the main deezer page. Allow playing the playlist from Shaker in desktop mode.  Allow playing the group mix from Shaker in desktop mode. Allow non-users to add songs! Especially as most people use Spotify, people aren’t going to make an account just to add songs to a playlist - anybody suggesting Deezer as a platform in a group of Spotify users will get outvoted simply due to this lacking feature. If non-users can add songs and experience the platform freely though, they may be enticed to join. The non-Deezer users I was able to convince to make accounts were pleasantly surprised by the availability of music Make songs in the shaker screen actual songs? Why on earth are they clickable pictures? You can’t add to playlist from there, you can’t favorite from there, you can’t do anything. It’s a very restrictive experience that feels clunky and claustrophobic. Improve the add tracks search function within Shaker - it’s also weirdly restrictive and won't show as many results, and you have to use precise language that the regular Deezer search does not require. e.g. searching Great concept! I’d love to see these changes made. A lot of manual work was required on my side last night due to the people who couldn’t add songs as non-users.