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help

Im a premium user on my mobile phone when i log into my account on my pc it says im limited but all my stuff is there.

Deletem minha conta.

Não consigo deletar a minha conta. Porfavor já não uso mais o aplicativo. Deletem à minha conta do Deezer. Obrigado.

Your account and subscription

Article Error: requested content is not loading/fail to load content

Endless loading? If your phone app isn't loading the tracks or it's stuck with the message "Error: requested content is not loading", don't worry . Try the tips mentioned below. If you're on Android, you can clear your cache to see if it helps. For that, you need to go on settings > app > cle...

Troubles? Shoot them!

help with flow constantly playing terrible music I've not chosen

Hi there This has been going on for a while now. Flow constantly plays music i dont like ... even though the other day Deezer asked me about all the artists i like so i thought excellent it will change now... it did for about a day then went right back to playing the same old boring tracks im not a...

Ask me anything

Poor music granulation and overload of "easy listening"

Hi,I subscribe Deezer Premium and I use it twofold:1)To have simple access to my favorite music library everywhere2)To get access to new music and enhance my collectionI found (2) difficult!Deezer seems “easy listening” oriented :-/Regardless what I listen to - it tends to shuffle sort of “hip-hop”...

Ask me anything

Delete Deezer account forever

Dear Deezer Staff, can someone delete my account permanent? I've tried, but I can't get any further. I would be happy if anyone can delete it.

Your account and subscription

Chromecast Audio sound/stream quality with Deezer

I'm aware of the issues with casting to Chromecast Audio on the hi fi plan. I opted out from it last fall and retreated to the Premium plan giving up lossless sound. Everything was more or less OK, I had HQ sound while casting to Chromecast Audio, no stutters, pretty smooth controls. But yesterday I...

Sound Quality issues

Hi I just subscribed to deezer premium and I found that the music is oppressive on my ears. The music quality is set to (HQ).

Your account and subscription

Favourite playlist no longer playing in recently added order

HiI have enjoyed Deezer for over 5 years and since recent updates, my favourite playlist seems to have a bug. Whenever i want songs to play in recently added order, it plays in default order instead. I have tried deleting app and re installing, i have tried logging in and out. I have tried logging o...

playlist order has reversed after upgrading to Deezer HiFi

I have a ‘Favourite’ playlist to which I add songs that I want to listen to when not listening to albums. Recently I reloaded to app to get HiFi quality and my list order had reversed. I used to have it so that the latest song was on top and I could listen to all my songs starting with the latest. S...

help

Im a premium user on my mobile phone when i log into my account on my pc it says im limited but all my stuff is there.

Deletem minha conta.

Não consigo deletar a minha conta. Porfavor já não uso mais o aplicativo. Deletem à minha conta do Deezer. Obrigado.

Your account and subscription

help with flow constantly playing terrible music I've not chosen

Hi there This has been going on for a while now. Flow constantly plays music i dont like ... even though the other day Deezer asked me about all the artists i like so i thought excellent it will change now... it did for about a day then went right back to playing the same old boring tracks im not a...

Ask me anything

Favourite playlist no longer playing in recently added order

HiI have enjoyed Deezer for over 5 years and since recent updates, my favourite playlist seems to have a bug. Whenever i want songs to play in recently added order, it plays in default order instead. I have tried deleting app and re installing, i have tried logging in and out. I have tried logging o...

Desktop app does not work

ik heb per ongeluk de desktopapp verwijderd. Daarna opnieuw geinstalleerd maar deze werkt niet. Als ik wil inloggen gebeurt er helemaal niets. Ook wachtwoord vergeten werkt niet. Wat nu?

Your account and subscription

Music stops playing on Deezer iOS app

I am having this problem for almost a year now. Sometimes everything works perfect. Sometimes (or a lot actually) the music stops playing when my phone goes locked/screen goes black.Sometimes I have to log out and in again to make it work. Sometimes I have to reinstall the app. I have also tried to...

Upgrade from Premium to Family with the current offer (3months for free)

Hello,The current offer Deezer Family is with 3 free months.I am deezer Premium user till 11/09/16 and I would like to upgrade to deezer Family.Will I benefit from the special offer (3 months for free) ?Thank you

Your account and subscription

Assisstant support in Slovenia

When will be Deezer avalabile as a music service in google assisstant in Slovenia? A saw that this is quite an old topic for other countrys to but there is no good anwsers for it. Do you have any information from google?

Features & Feedback

Royalty/payout report time

How long Deezer take to pay and report royalty to distributers (Cdbaby/Distrokid) like spotify tak 2 months and itunes take 1 month to pay

Ask me anything

Chromecast icon missing in Deezer android app

It is gone, I can't cast

Features & Feedback

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