Android

Anja Megastar

Android Issues - Symptoms and Answers

Having some issues with your Android device? Try some of these troubleshooting tips and try and get back streaming. When it comes to technical difficulties the simplest answer is usually the correct one. So, firstly, turn it off and on again. If that didn’t work, we’ve tried to help by including ‘...

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4 days ago

Mafe Megastar

11 Tips and Tricks for Deezer Music Fans on Android

1. Sort it OutFor music fans that find comfort in order from A to Z. Sort out playlists by tracks, albums, artists or recently played in alphabetical order. 2. Magic PenFind the pen icon within your playlist and make all the edits as you see fit, such as changing the name of your playlist, adding...

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11 months ago

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Patsyb394 Groupie

Why won't it let me delete songs from my playlist ino longer want

Question

I have songs on my playlist that I have tried to delete. But will not delete them I have tried different ways but nothing worked.

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2 hours ago

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Mike Timothy Murtice Groupie

App fail.

Question

Hi, I've been using deezer for years now and it's always been perfect until afew days ago. I can't listen to or download new music, it's always saying error can't play all the time, and my Wi-Fi is okay coz when I close the app and use others, there isn't a problem, pls help

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5 hours ago

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SusanPrince New member

Lost manual track order of a playlist after downloading

Question

Hi there, I created a playlist on my Galaxy Tab E. It was playing it in order until I downloaded all of the songs and now it just plays them in random order. I tried deleting the downloaded file and refreshing but it still isn't playing in the order I picked. When I click on the up/down arrows the o...

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6 hours ago

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Waldo43 New member

Can't log in on my samsung s9

Question

Since I have a samsung s9 i can't log in on the deezer app. On my laptop i can log in and i see my phone is on the account but my phone keeps thinking and thinking and won't log in. Why its not working? On my old phone, s7, it was no problem. This sucks!

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6 hours ago

E

eloraby New member

Deezer app on Android no longer supporting split screen

Solved

I used the able to split screen Waze and Deezer on my tablet but it seems this has changed recently. I can split the screen for most other apps but when I try doing that with Deezer I get a toast saying that the app doesn't support Split screen.

1 117 5

8 hours ago

M

Martin.Frydendal.Pedersen One hit wonder

android app doesn't work properly

Solved

profiles don't show up. can't load artist pages and Playlist

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12 hours ago

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Stuart Beever Groupie

flow and home not loading

Solved

Home and flow not loading

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A

1 day ago

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Steve Williams Groupie

Deezer not working super slow

Question

Why is my Deezer app not working on my phone I have premium but there is massive lag stuff doesn't download and it won't cast to my devices. Is there a problem with Dezzer today. Is everyone having issues like me?

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K

1 day ago

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Adnan. Basic Groupie

Deezer jumps in songs back and forth

Question

I'm using deezer for several years and in the last months it jumps in songs while playing it's very annoying. I tried everything changing the storage location, uninstalling deezer, clearing the cache, reinsert the SD card. For a while it works and then it goes back to jumping in songs. I like deezer...

2 62 6

2 days ago

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Pipetostao New member

Keep listening while I record

Question

Hi, I would like to know why Deezer songs stops when I use the camera to record a video. It didn't happened to the other phone I use to have. Any suggestion of how fix that? Thx

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2 days ago

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Rogers Baguma New member

Error: Failed to play. The requested content is not loading

Solved

Hi, I keep getting the Error: Failed to play: The requested content is not loading. This just started recently on my Android phone (Moto Z Play). And only occurs on a specific mobile network. Works fine on WiFi as well as when I switch to another mobile network. But I have been using the same netwo...

3 20094 234

3 days ago

A

Amos One hit wonder

Repair files

On some of my songs / albums it says repair file? So I click on this and nothing happens. Running Huawei p20 Pro subscribtion Deezer. How can I repair files?

1 95 6

A

4 days ago

X

xdior23 Groupie

Annoying skipping sound on songs

Solved

I complained before about the irritation skipping sound on most of my tracks. I did everything I was asked to do and infact I even got a new phone. But unfortunately the skipping and scratching are still there. Please, I need a solution as I am no longer enjoying the app. Thanks.

0 171 6

4 days ago

L

Les Chapman Groupie

will not play 90% of my saved songs

Solved

deezer wont play almost all of my saved songs. i have the premier account. I am online, so thats not the problem. Help. About to cancel and go over to spotify

0 29 3

4 days ago

N

Nhlalala.Mashimbyi New member

Greyed out songs

Question

I have a family account, in my main account I can download songs from an album but when my son tries to download the same album under his account some of the songs are greyed out. If he switches accounts to mine those songs are available but under his account they are not. How can we fix it? Thanks

0 8 1

4 days ago

J

Jonny00

Can't play music after Samsung Galaxy update

Question

My deezer app was working fine until I installed the last version of Android on my Samsung Galaxy s8+

0 43 3

4 days ago

J

Johan Huysmans New member

Sounds stops regularly in middle of a song and restarts after a while or sometimes not

Question

After one or a few songs, the sounds stops but the song continues based on what I see on the song progress bar. Problem is temporarily solved when I choose another song or go to another moment in the same song Problem since update of Deezer app to version 6.1.3.58 on an Android tablet version 4.4.2...

0 5 1

4 days ago

R

Razorblade One hit wonder

Missing UI items in Android app

Question

Sometimes when I (re)open my Deezer Android app, some UI items are missing and Deezer is mostly unusable. In that case I have to close the app, remove it from my tasks window and re-open Deezer. Most of the time this works. If not then I have to go through the same procedure again until it does....

0 17 3

4 days ago

B

bluegrass One hit wonder

play button will not play

Solved

just started tonight. i pressed play button but nothing happens. no sound at all. deleted cookie and cache. still no sound.

0 35 5

6 days ago

O

olucasfreitas New member

Crossfade for android. When will we have?

Solved

4 322 7

S

6 days ago

S

stefania New member

Family account and Uconnect

Solved

I have a family account with two profiles and the account is connected to the Uconnect app. When using Uconnect, only the MAIN profile is accessible and visible, so I can't use the other profile. I chatted with one of your representatives and she said this is not a bug, but to me it is! You should f...

0 20 4

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7 days ago

H

Hauba Groupie

'Recently played' is stuck

Solved

I have a problem with the 'recently played' bar in the my music section on my android phone. The bar usually shows about a dozen albums or playlists I've listened to, but now it's stuck on specific albums. Listening to new music temporarily expands the bar, but no matter how many albums I add, these...

0 34 6

9 days ago

G

guhas Groupie

Change storage location

Solved

My Android Mobile Phone: Samsung Galaxy S7 Please let me know.... All the Steps required to change the 'storage location' of my downloaded albums for Offline listening - from the Internal Storage onto the newly installed Samsung Micro SD Card of my phone. Thank you! Long time Deezer Customer Tila...

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9 days ago

575 Topics

Android Issues - Symptoms and Answers

11 Tips and Tricks for Deezer Music Fans on Android

Why won't it let me delete songs from my playlist ino longer want

Question

App fail.

Question

Lost manual track order of a playlist after downloading

Question

Can't log in on my samsung s9

Question

Deezer app on Android no longer supporting split screen

Solved

android app doesn't work properly

Solved

flow and home not loading

Solved

Deezer not working super slow

Question

Deezer jumps in songs back and forth

Question

Keep listening while I record

Question

Error: Failed to play. The requested content is not loading

Solved

Repair files

Annoying skipping sound on songs

Solved

will not play 90% of my saved songs

Solved

Greyed out songs

Question

Can't play music after Samsung Galaxy update

Question

Sounds stops regularly in middle of a song and restarts after a while or sometimes not

Question

Missing UI items in Android app

Question

play button will not play

Solved

Crossfade for android. When will we have?

Solved

Family account and Uconnect

Solved

'Recently played' is stuck

Solved

Change storage location

Solved

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Android

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