Android

Do you need help with Deezer on you Android device? Ask your questions here!

  • 542 Topics
  • 2,658 Replies

542 Topics

S
Tiny Dancer
Sakhabiev AskhatTiny Dancer
asked in Android

Unnecessary actions required then going from song to album on android

Situation: I wanna go from playing song to album page. I click 3 dots button and menu that opens does not contain required button right away. I must scroll down to see it for some reason. Can you fix it please?

0
S
Tiny Dancer
53 minutes ago
D
Tiny Dancer
DerrelTiny Dancer
asked in Android

Deezer latest version 8.0.0.78

Dear Deezer, I miss the day, month and year of an album or song release. In the previous version when a song is playing you can choose album page and see the release date or year of the song. I can't find that yet in the new version 8.0.0.78.

0
D
Tiny Dancer
4 hours ago
A
Runaway Baby
Axel JavierRunaway Baby
asked in Android

Hermit? Not enough streams?

There is no way!!! I only use this app to listen to music!!! Is it bugged?

6
E
Tiny Dancer
6 hours ago
C
Runaway Baby
Chungu ChipyokaRunaway Baby
asked in Android

my deezer year

My deezer year is saying unfortunately I can't view it cause I haven't streamed enough even though I've been listening to music nearly everyday the entire year. Please help 

1
awesomemac
Lover
6 hours ago
E
Tiny Dancer
EmilJavorTiny Dancer
asked in Android

#MyDeezerYear bug 2023

Hi,I pretty much got the wrong My Deezer Year and I realized what the issue was. In October, about a month ago I reset my deezer data on my android because my playlists were playing in the opposite direction (from oldest to newest instead the other way around).  Anyway, I think that messed up my deezer year. Is there any way to get the true My Deezer Year? My deezer year only contains the songs I listened to for the past month and everything else is deleted I guess? Any help? It's really disappointing, because none of my friends on spotify had the same issue.

0
E
Tiny Dancer
6 hours ago
H
Tiny Dancer
hone_stabeTiny Dancer
asked in Android

Voice controls with Android Auto

I've been using Deezer for a little over a month, and for most of that time, I've been able to control the app with Google Assistant voice commands in my car while using Android Auto. "Hey Google, play Kind of Blue" or whatever. Then a couple of days ago, voice commands stopped working. The command is still recognized by Android Auto. Google's stilted robot lady voice says "Playing Kind of Blue with Deezer" (and a Google Assistant text box appears on my car's head unit screen that says they same thing), but then there's a long pause and the Google Assistant ultimately says "The Deezer app is not responding. When it is safe to do so, please open the app on on your phone and try again." The normal on-screen Deezer controls still work in Android Auto while this is happening. It's just the voice controls stopped working out of the blue. Is this a known issue? And if so, what do I need to do to resolve it?

0
H
Tiny Dancer
11 hours ago
N
Runaway Baby
Nico_rotasRunaway Baby
asked in Android

My deezer year not showing some artists

Hello, I've been listening to Kanye west all day for months, but he didn't appear my Deezer year or even in my top 2023 playlist. I've been wandering if he didn't get shadow ban from stats...

5
E
Tiny Dancer
11 hours ago
A
Runaway Baby
anastasssiaRunaway Baby
asked in Android

#MyDeezerYear 2023 bug

this is extremely strange, I listen to music for about 6h on a daily basis, this can't be true. sth must be wrong. I tried to update the app, I also tried to check #mydeezeryear on laptop. the same result. :(

5
A
Runaway Baby
13 hours ago
E
Runaway Baby
em.swiftie728Runaway Baby
posted in Android

Fake My Deezer Year

Hello, I was watching my Deezer Year and Taylor Swift was completely left out. I listened to them particularly intensively in the fall. In addition, the top titles do not match either, as the Taylor Swift songs have appeared very often in my monthly top songs. Can the list perhaps be corrected again? 

3
P
Tiny Dancer
20 hours ago
J
Runaway Baby
J.PRunaway Baby
posted in Android

Shuffle button missing while casting from Deezer Android app to anything.

Like the title says, shuffle icon disappears the moment you start casting.I wonder what possible reason you would have for this behaviour?

109
bluezzbastardzz
Deezer Legend
1 day ago
N
Runaway Baby
nhamilt98Runaway Baby
asked in Android

Deezer stops working properly after Android update.

After latest Android update Deezer stopped working with a rotating cicrle on the track to be played. Only way to get it to work is to uninstall and reinstall. then it works until you stop using it, then when you try to play something later it will not work. Anyone else having this problem. Phone is Samsung A10.

18
S
Tiny Dancer
2 days ago
S
Runaway Baby
Sofiia.KozorizRunaway Baby
posted in Android

Bugs with the latest updates

Hello,I want to report 3 issues that appeared in the latest updates. They are extremely annoying.1. My favorite playlist is in my downloads. But whenever I am in the offline mode. It never loads. And asks me to exit the offline mode. his was not the case before.2. I had a broken song, but the repair function was removed.3. (Screenshots attached) I sort my favorite playlist by artist. And when I click on the song, and expect to listen to my favorite songs by the artist and I don't get that. The playlist is in "I don't know what" order altho the shuffle button is off. And that was not the case before.Best regards,Kida

0
S
Runaway Baby
4 days ago
K
Runaway Baby
Kieran.AndersRunaway Baby
asked in Android

Completely stopped working since update?

Deezer app has completely stopped working since the update. Uninstalled and reinstalled several times. Cleared cache, restarted phone all to no avail. Just get error content not loading message fore every selection on data and WiFi. Any suggestions?

5
Jaime.
Community Manager
5 days ago
A
Runaway Baby
acruzmnRunaway Baby
asked in Android

Deezer crashes randomly on Android. Months with this issue. Fix it. Updating does nothing. AndroidWebView possible culprit.

Nothing Phone 1Nothing OS 2.0.4, Build Spacewar-T2.0-2310006-1014-EEAAndroid 13-Security update 01.Sep.2023-Google Play 01.Oct.2023-Baseband MPSS.HI.4.3.3-00781-LC_All_PACK-1.570503.2.589090.5-Kernel 5.4.210-qgki-gcfce8884187a, #1 Fri Oct.6.2023Deezer version 8.0.0.78Do not reply with “update Deezer”, “clear your cache”, etc. I will take replies of this nature as evidence that you did not read this at all. Your app is broken and cuts off my music randomly. I believe something related to AndroidWebView is causing this. Something is clearly very wrong with a core dependency of Deezer. I like your app, but I’m veering towards cancelling my premium subscription based on this issue persisting for months.

3
A
Runaway Baby
6 days ago
M
Runaway Baby
MadDudRunaway Baby
asked in Android

How to create a shortcut to "favourite tracks" on android?

Hello, I would like to have a shortcut to “favourite tracks” on an android screen. With widgets I can choose any playlist to have a shortuct, but I can’t figure out how to do it with “favourite tracks”. 

7
Nina Nebo
Deezer Legend
6 days ago
A
Tiny Dancer
AJxTiny Dancer
asked in Android

How to keep Deezer playing in the background over other audio apps (workout apps)

In the past, my Deezer music has played over my other work out/video apps (FitOn, YouTube). I was able to listen to my Deezer workout play list while waching the work out video on my mobile phone. Since the new logo and whatever changes were made, every time I open another app that uses audio - it shuts down Deezer. It was all working perfectly until the recent changes. Is there some setting that has change that I can change back? Or is this part of your new coding? How do I get Deezer to keep playing in the background over other video apps? I am sure it is a quick fix😉

1
Leonídia.Deezer
Community Manager
6 days ago
D
Runaway Baby
Dominic3000Runaway Baby
asked in Android

Download Music not loading in offline mode

So for a while now I've been have a problem with deezer and the offline modeThey advertise that you can download and listen to your music offline provided that you're a paid subscriber. So my question is why cant i listen to my downloaded music offline even my favorite list shows me an error when im in offline mode and I'm a paid subscriber can someone please give me an answer Because at this point I feel like deezer is a rip off coz you pay every month download your music with your data then still have to use your data to stream music even after it's been downloaded which is not okay its like paying a double subscription or even more 

38
D
Tiny Dancer
7 days ago
J
Runaway Baby
jimmyroe30Runaway Baby
asked in Android

deezer connect not working

I just signed up for a 3 month discounted subscription but deezer connect is not working. This is so disappointing as it's the only way I connect to my Sonos speakers. Before you say use the Sonos app, I won't do that. That app is inferior and I drive music from my streaming apps. If this won't work, I want a refund and my sub cancelled. 

1
awesomemac
Lover
7 days ago
Barendrecht
Lover
Barendrecht
asked in Android

no way to see complete album title?

There's no way to see full album title in mobile app? 

4
Barendrecht
Lover
7 days ago
Lucas Cavalheiro Soares
Tiny Dancer
Lucas Cavalheiro SoaresTiny Dancer
posted in Android

Bug - Android

Prezada equipe do Deezer, Gostaria de relatar um erro que tenho observado no aplicativo Deezer para Android. Ao reproduzir músicas que possuem mais de um artista, apenas o artista principal está sendo creditado, enquanto o aplicativo para iPhone e outras plataformas de streaming exibem corretamente todos os artistas envolvidos. Para facilitar a compreensão, anexei imagens comparativas do aplicativo do Spotify (que mostra corretamente todos os artistas) e do aplicativo Deezer para Android (que apresenta o problema mencionado). Espero que a equipe possa analisar e corrigir esse inconveniente, proporcionando uma experiência mais consistente para os usuários de Android. Agradeço pela atenção e aguardo ansiosamente por uma solução. Atenciosamente,Lucas Cavalheiro Soares  

0
Lucas Cavalheiro Soares
Tiny Dancer
8 days ago
Arjay Vanskor
Runaway Baby
Arjay VanskorRunaway Baby
posted in Android

Deezer no Longer showing Hifi on Album art?

After the new update, deezer album on the player UI no longer showing the streaming quality like HQ or Hifi. Is this the new thing now? or is it just a bug?

2
Leonídia.Deezer
Community Manager
8 days ago
I
Runaway Baby
IskanjeRunaway Baby
asked in Android

Crappy support for Chromecast

I'm using Android phone and Chromecast Audio to stream music to my home stereo. Chromecast support in Deezer is crappy and unreliable.Often the connection is a hit-and-miss, sometimes works and sometimes not, and often requires several tries to get the connection going. No error or anything, just spinning the progress circle with "Only a few seconds left". Also happens if I try to cast from Deezer web player to Chromecast. Lately I haven't been able to connect that at all. Needless to say it all works with Spotify and SoundCloud without any issues. And the Deezer desktop app would not open at all on M1 Macbook... I wish Deezer would work, but this is really annoying. If anyone from support reads this, I can send more details if that would help to solve these issues.  

19
A
9 days ago
C
Tiny Dancer
CharlizeTiny Dancer
asked in Android

Playlists keep refreshing/ jump to top song

Each time I lock my phone, the playlist I'm in (i.e., my favourites) refresh/ jumps to the top. This requires me to then, scroll down through roughly 2000 songs to get to the location I last stopped at before locking my screen. How can I fix this ???

26
N
Runaway Baby
10 days ago
S
Tiny Dancer
SlysliverTiny Dancer
asked in Android

Can't see playlists songs

After the recent deezer changes I can't see my playlists. I just get the top 4 pictures and can't scroll past them. I'm assuming this is a screen ratio issue for wide screen android? What can I do or can this get patched? 

1
S
Tiny Dancer
11 days ago
B
Lover
bdsaLover
asked in Android

Chromecast disconnecting with app

When using the Chromecast feature, I used to be able to use the next and previous arrows in the notifications dock and on my pixel phone. Now if I try that, the UI in Deezer freezes and shows the wrong song is playing. Nothing can stop the issues except disconnecting from the Chromecast. There are also a few issues even with just using the app itself where after a few songs, the UI will freeze and become unresponsive to changing the song. And again I have to disconnect to make the app work again. This used to work before the new UI update. Anyways, I know that there have always been latency issues before, but I’m now just asking for it to work at all since that’s how I mostly listen to Deezer 🙏🏻

4
B
Lover
12 days ago
TERMS OF USE DEEZER COMMUNITY SITE