Android

Do you need help with Deezer on you Android device? Ask your questions here!

  • 451 Topics
  • 2,497 Replies

451 Topics

D
DimitriDGroupie
asked in Android

onlangs afgespeeld

Ik kan niet meer zien welke nummers ik als laatst geluisterd heb. Ook kan ik niet meer via mijn tv deezer luisteren omdat hij dan aangeeft links van comtent zijn geblokkeerd. Hoe verhelp ik dit?

0
D
10 hours ago
seslash
seslashChart topper
asked in Android

Large battery drain issue in Deezer app on Android 11

Hey team. I’m seeing a large battery draw by the Deezer app on my Android phone. I’m using the latest version of Deezer app. I tried clearing app cache and storage, reinstalling an app, etc. Nothing seems to help. I believe that a power draw became worse after an Android 11 upgrade, but it wasn’t great before neither. My phone is getting noticeably warm when running Deezer app. Attaching a screenshot for an example. Please note that I’ve only listened to locally downloaded songs in Deezer. Deezer used 18% of battery vs 3% used by Audible over roughly similar listening times (through a bluetooth speaker with both apps). There’s clearly something going on with Deezer power draw. Device: Pixel 4XL, Android 11  

9
T
12 hours ago
R
RefMo123Groupie
asked in Android

Atomic Habits

I'm listening to "Atomic Habits" by James Clear and it gets stuck at 53:07 mins and doesn't play any further. Please assist.

1
Yula
Community Manager
21 hours ago
U
UrmelausmallOne hit wonder
asked in Android

Random Playback of downloaded content

Hello, today I noticed a Strange behavior at the Android App. If I click on random Playback at the download section, the app plays all my content not only the downloaded. If Offline Mode is selected everything is fine. Seems like the Button mapping is wrong 

12
dee_dirk
Deezer Legend
1 day ago
dgoorevitch
dgoorevitchSmash hit
asked in Android

Uninstalled app, reinstalled, downloaded music gone

I uninstalled a reinstalled the app. There are 102GB of music on my SD card. It’s all still there. Deezer can see it and can see where it is. But when I click “Downloaded Music” it says there’s nothing’s there. So what’s using up my SD card then? I don’t intend to reinstall all of that again. What is goind on? This shouldn’t be the case.Android, Deezer Premium  

3
dgoorevitch
1 day ago
dgoorevitch
dgoorevitchSmash hit
posted in Android

music interrupted

I can't play a song all the way through without it stopping. 

5
dgoorevitch
2 days ago
P
Peng ManRoadie
posted in Android

Album Artwork not showing

Since the new update.Deezer has been bad. Very bad.Before i couldn't listen to offline music,now i can't see album artwork.Why???

4
P
2 days ago
O
OllieYGroupie
asked in Android

says I'm offline when using mobile data

When I'm using mobile data Deezer says it's offline even though it's not even in offline mode. WiFi this doesn't happen. FIX!!

1
dee_dirk
Deezer Legend
2 days ago
W
WhishmusicGroupie
asked in Android

Stänger ned

Deezer stänger av musiken rätt som det är :( Jag har avinstallerat och installerat om appen, men det hjälper inte. 

1
dee_dirk
Deezer Legend
2 days ago
D
delphine_xcGroupie
asked in Android

This Track Will NOT Download

I genuinely don't know why this single track won't download. The rest of the album can, but for some reason this one can't. Is it just my account?

1
dee_dirk
Deezer Legend
2 days ago
A
AlliB83
posted in Android

Closing app music keeps playing in the background

When closing the app down the music i am playing still plays in the background so i then have to open the app again, pause the song and then shut the app. It never used to do this...any ideas??

50
B
3 days ago
D
delphine_xcGroupie
asked in Android

MP3's wont play

 

1
Yula
Community Manager
7 days ago
G
galal mohamedGroupie
asked in Android

why i didn't have free month before pay 199 le

Why I didn't have a free month before pay 199 LE for subscribe 

1
dee_dirk
Deezer Legend
11 days ago
H
Heidy JallaiRoadie
asked in Android

Error Loading - Almost there, only a few seconds left

Hello! When i want to listen music it only shows this and it doesn't stop. Is there something wrong with my phone? Or is it something else?[img]https://uploads-eu-west-1.insided.com/deezer-en/attachment/380fa8c8-2ec5-4822-9a11-661963fb46b4.jpg[/img]

42
Superschlumpf
Deezer Legend
12 days ago
J
Jarosław PietruszkaOne hit wonder
asked in Android

No widget for loved tracks

Some time ago I used widget for Loved songs but once after app update the widget disappeared. And there’s no option to add that widget again. Please fix this and give us back Loved tracks widget.

5
Yula
Community Manager
12 days ago
A
Andreea DalyGroupie
asked in Android

Issue playing downloaded content

I am using the Android app and have hundreds of tracks downloaded. Yet when I try and play my downloaded favourites (with no active internet cpnnection, in airplane mode, or in offline mode), the playlist is only ever 2 tracks long. When I play a downloaded playlist, the whole playlist correctly loads. Only favourites seems to muck up. Before I delete and reinstall the app, any help is much appreciated. 

4
R
14 days ago
P
Peng ManRoadie
asked in Android

Downloaded Music not playing

I can't play downloaded music without an internet connection. It literally streams downloaded music.It started after the last update.Any fix?

4
A
14 days ago
M
MaellevGroupie
asked in Android

Fail to load

Bonjour, après avoir fait la dernière MAJ de Deezer, j'ai eu depuis 2 jours une incapacité à écouter quoi que ça soit sur mon telephone. Ça me mettais le message "Requested content is not loading/fail to load".J'ai donc suivi les instructions sur deezer support : vider le cache, changer de connexion internet, redémarrer mon téléphone, réinstallé l'appli.Maintenant je n'ai plus le message d'erreur qui s'affiche de suite, mais un chargement de la musique qui n'aboutit jamais à sa lecture.Pouvez vous m'aider? Merci

1
Johnathan Finotti
Community Manager
15 days ago
M
moto mochizukiGroupie
asked in Android

double charged for deezer premium

Hi. I just find out that you are charging me for deezer premium double last few months. Please check it out asap. You're charging me 6,99 euro every month on 28th and 7,30 euro on 13tn. Thanks. 

1
Johnathan Finotti
Community Manager
15 days ago
DanielDiazMatta
DanielDiazMattaOne hit wonder
asked in Android

Notification player controls not showing

Player controls on notification disappeared since the last update.Recently updated to MIUI 13.2.1 based on Android 13 on a Xiaomi 12 Lite.  

3
P
16 days ago
L
Lady VioletGroupie
asked in Android

blocco riproduzione

Ciao, è più di un mese che quando avvio Deezer, inizio ad ascoltare i miei brani preferiti che sono tantissimi, puntualmente dopo la riproduzione di uno o al massimo due brani la riproduzione si interrompe. Come devo fare??? Sto per abbandonare questa app perché mi dà su i nervi questa situazione! È inaccettabile. Il messaggio di errore è il seguente: "riproduzione fallita: il contenuto richiesto non sta caricando".Questo capita sia che c'è il WiFi, sia che c'è la rete del mio gestore.  

2
L
18 days ago
D
Dominic3000Groupie
asked in Android

Download Music not loading in offline mode

So for a while now I've been have a problem with deezer and the offline modeThey advertise that you can download and listen to your music offline provided that you're a paid subscriber. So my question is why cant i listen to my downloaded music offline even my favorite list shows me an error when im in offline mode and I'm a paid subscriber can someone please give me an answer Because at this point I feel like deezer is a rip off coz you pay every month download your music with your data then still have to use your data to stream music even after it's been downloaded which is not okay its like paying a double subscription or even more 

28
Superschlumpf
Deezer Legend
19 days ago
F
FahnjimNew member
asked in Android

How to stop auto play on Deezer - when last track ends

HiI simply want to stop deezer automatically playing new/random music when my track/album ends.Not interested in recommendations, I just want to control what I to listen to (at all times), not what some AI thinks I want.This is easy in spotify, but I can't find this simple setting in Deezer. Trial started todayThis is a deal breaker, I like the app so far. Android - Samsung S9 - deezer up to date

62
Superschlumpf
Deezer Legend
19 days ago
R
Rory KellyGroupie
asked in Android

Google Assistant integration.

Hi, What is the state of play with regard Google Assistant integration on Android (Google Pixel 7 Pro). Anyone get it to work properly? I live in Ireland and when I ask it to play an album it will often times play a completely unrelated playlist or get the artist wrong. It won't even play my saved playlists properly. Very frustrating. Thanks, Utah

3
Johnathan Finotti
Community Manager
20 days ago
F
Faruk UruçGroupie
asked in Android

Gapless Playback

Gapless playback on Android is little much buggy. I tested with How Do I Make You Love Me - Take My Breath, Dawn FM by The Weeknd. Deezer Team pls fix the Gapless Playback issue. 

7
F
24 days ago
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