Android

Do you need help with Deezer on you Android device? Ask your questions here!

513 Topics
3,778 Replies

Anja Megastar

Android Issues - Symptoms and Answers

Having some issues with your Android device? Try some of these troubleshooting tips and try and get back streaming. When it comes to technical difficulties the simplest answer is usually the correct one. So, firstly, turn it off and on again. If that didn’t work, we’ve tried to help by including ‘...

Mafe Community Manager

11 Tips and Tricks for Deezer Music Fans on Android

1. Sort it OutFor music fans that find comfort in order from A to Z. Sort out playlists by tracks, albums, artists or recently played in alphabetical order. 2. Magic PenFind the pen icon within your playlist and make all the edits as you see fit, such as changing the name of your playlist, adding...

Grkm Grkm

Ekolayzer düzgün çalışmıyor

Question

Hi, I am a Hifi member. I noticed that the frequency editor is not working properly when using your application on my phone. When I listen to music, the equalizer turns off when I take the music forward, but it looks active in the settings section. When I play music but the Activate equalizer button...

Benjaminc Roadie

How do I access and discover mixes from the App?

Solved

How do I get into this page from the App? I know I can search for specific mix from the search, but there's no way to go into this page do I could see all the mixes and choose my favorites? I'm using the Android app btw.

advorovoy

Too much space on my phone

Solved

Hello! I newer download tracks on my phone (Samsung S9+), usually i listen on-line, but Deezer take too much spase, sometimes about 6-7 Gb. How repare it? Thanks. Sorry for my english.

summerteeth Emerging artist

Android mobile app album favorites not in sync with desktop

Question

Not sure if it's just me, but whilst the total number shown in the 'my music' section alongside 'albums' is correct (i.e. shows same as desktop app), when I click to see the albums in here, they're not in syncwith what I have saved in the desktop or web app (and seemingly quite random, i.e. not miss...

Mohtady.El.Hawary New member

Equalizer on Android

Solved

I can't find equalizer in setting like I have over I phone ,is it not available for android

Here Marc Primo One hit wonder

Why is Songcatcher Icon (and search) not always available?

Question

With my up to date Android Phone, i am most of the time somewhere at my favorite songs list (or another playlist). So when i hear some nice song in the radio or bar or ... (it usually takes some half song to realize that one likes it) so i want to QUICKLY run the Deezer Songcatcher (which is worki...

bygrhel

Deezer premium wont play anything at all!

Question

Deezer worked fine yesterday. This morning nothing will play, not even downloaded tracks. Every time i press shuffle play ( play has also disappeard) i get an advert to upgrade to a family subscription. Please help me fix this.

SirHobbe

app not working anymore after last update

Question

I just updated the android app and I can't listen any of my music, downloaded or not. Can you help me with that?

Alva Groupie

The playlist widget has problems after phone startup

Question

Hello, I would like to report a weird bug that disables the Playlist widgets from working at all after the phone is turned on or restarted. As you can see from the first picture below, there are 5 playlists on my homescreen both as regular shortcut icons (right) and shortcut widgets (left) , but th...

varshik One hit wonder

Music muted after each song on my car Bluetooth unit

Solved

Hello, After last Deezer update, I'm struggling with strange problem, each time when new song starts, my car Bluetooth unit muted. I'm using Deezer on Android 7.1.1 connected to Skoda superb 2017 Bluetooth unit. It's making me crazy Ideas? Thank you for advance, Alex

Mikev

Silent repeat

Question

On some devices like this Samsung 7th tablet my deezer plays in flow 1 track,then repeats the same track but completely silent output and only then the next track an again repeat that silently and so it goes. How do I stop it repeating the same track silently?

Flo.Deezer Community Manager

Jumping and skipping songs on Huawei phones

Solved

Hi there, sorry about that. Have you tried to clear the cache in the settings of your device by going to Deezer under Apps manager?

Lyle Meiring One hit wonder

Song Not Playing Fully

Good Day. One of the songs on the new Hillsong Album does not play correctly. It goes blank closer to the end and roughly the last two Minutes is silent. I tried this by listening on the web and it plays perfectly fine on the Web it's just through my mobile app. Please can this be rectified....

Enigma80 Groupie

Download on SD card - new device.

Solved

Hi, I have premium account and downloaded most of my music to my SD card. I have now changed phones and moved the SD card to my new phone. My Deezer app can't see any of the songs downloaded, but I also can't find them on the card. I want to download them again, but don't want duplicate files t...

Carl.Youngblood

Huawei phone skipping tracks

Was a family member for a year for on the same device, no problems. Had to create an account on my own, now it occasionally skips tracks, I have deleted and reinstalled, no luck. I did an update to the phone, might be the problem..

Todd.Astarita

can't listen free after trial

Question

Hi hi. I subscribe for a month and let it run through and it's now back on Deezer free. But I can't listen to it for free. Anytime I try to play a song or something or radio it makes me go to the sign-up page. How do I fix this

Pedro Bassetto One hit wonder

Unsolved persistent hacking

Solved

I'm brazilian deezer user and I've a premium account cause I'm subscribe TIM (phone Carrier). but in the last weeks, someone stole my account and change my email and erase all my playlists, I had open a support ticket and my email had changed back... ok after that: I changed the password (to a ne...

Charl

Every time I download a song and add it to my playlist it re-downloads almost every song in my playlist

Question

Everytime I download a song and add it to my playlist (my owm one I created) it re-downloads almost every song in ny playlist... The I can't listen to my songs offline because it has to download again everytime... This needs to be fixed immediately!

Frank olley

Deezer is not playing the song I select

Solved

Hi All I go to play a song on my deezer and it's playing totally different song in my list ...ive notived few having people having the same issues ..Can anyone give me reason why if they experiencing the same thing.. Thank you ...Frank

Rob Ulsamer One hit wonder

New sd card

Solved

How do I copy my music (downloads) to a new and bigger sd card

None New member

I can't delete my search history

Solved

My search history doesn't clear. I did go to app settings, delete history. Nothing changes. What can I do

The Bloomfields New member

Songcatcher stopped working

Solved

Songcatcher stopped working after updating. It searches the music but when finds it, closes afterwards. I'm using Xperia Xa.

Andre Tha Giant New member

No longer able to share tracks

Solved

Hi, I'm on most recent version of app, and so is my friend, but when we share tracks, they never come through. We have both deleted app, cache, reinstalled. But still we can no longer share. It last worked a week ago, so I can only think an update has killed it? Both have Galaxy S8 on latest Android...

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