Android

I’ve had Deezer Premium installed on my up-to-date Android phone for years, with 300+ MP3s added and several playlists of about 100-400 songs each downloaded for offline play. This always worked fine.I recently added extra MicroSD storage to the device. The Deezer app indicated that switching from internal storage to SD would delete downloaded files. Fair enough, accepted.Now multiple user-added MP3s fail to play (Error: MS0674), or they play audio from another MP3 file and subsequently stop due to song length mismatches between the files. The incorrect song playing can be temporarily remedied by clearing Deezer's cache in the app and clearing the stored data and cache for Deezer in Android settings. But error MS0674 remains, often affecting different MP3s. And the incorrect MP3 playing issue eventually returns too. The MP3s work correctly on Deezer’s website on desktop web browsers.Additionally, when downloading playlists many regular (not user-added MP3) songs will now no longer down

Why does the sidebar not work....it's been like that for months....useless like tits on a boar....please fix

I installed Deezer recently and bought a subscription after a week. It was good, actually really exciting to have a Spotify alternative with features I love, until a few days ago when I tried to skip a podcast ad with my headphone buttons and it skipped the entire podcast instead of going forward 30 seconds. Weirdly, I had been able to do this for the first week of using Deezer but then the function just disappeared after I subscribed. My lock screen buttons also show just buttons to skip the entire episode now, not the 30 second forward & back buttons it used to have. I'm on Android, OnePlus Nord 5, OxygenOS 14.0. This is a complete deal breaker because I listen to podcasts while working and am not allowed to touch my phone. I can't pull it out, unlock it, pull up the podcast and tap my screen every time the ads come up. I paid money and am now forced to listen to ads or use another app. I have tried EVERYTHING trying to fix this. Updated phone OS, cleared app cache and data, unin

I noticed that the quality of the images of the player on android is low. The player that I talk about is the one on the lock screen and the notification center on my Google Pixel.I’ve put an example of that, I’m talking with screens. There is Deezer, Spotify and YouTube Music. Spotify and YT Music have high quality. But the Deezer one is in bad quality.However, images in the app player are in high quality, so it’s only on the lock screen/notification center player. Also, it lacks of a “like” button and “next music” and “previous music” but I heard that they are working on.I hope that Deezer will fix that quickly because add a feeling of old app… If someone of the Deezer Team read this, love you guys   It adds a feeling of bad quality to the app. I think that it’s not hard to implement 

When I connect to my car kit my deezer switches to some other repetitive Playlist unless my phone is unlocked. Is this a known bug or an issue with my settings?

 I’m using a Pixel 9 and my software and app are up to date.I’m really frustrated, I have a large library of “favorites” and playlists and have been on Deezer for years. Within the last month my flow will play around 20 songs and then reach the end of the playlist. If I exit then when I start the flow it will be the same songs and the same # of songs before flow stops. I have: cleared the cache, expanded the memory useage (although I am always using data or wifi), unisnstalled and resinstalled the app. Nothing I have done helps. I’m ready to drop Deezer if this is not corrected. Is anyone else experiencing this? Any Fixes? 

There is no option to just play my playlists (that I have made or saved), only the option to shuffle the playlist. I'm also not being allowed to select a song to start from.The only way to get it to play in the order I want is to press shuffle and then go into the currently playing screen, turn shuffle off and then press whatever song I wanted to play in the first place.This is very frustrating.This is not the case for albums, or playlists haven't saved.Why is this?Please fix it.

See attached recording. There's obviously content further up, like the discography, but it's not possible to scroll up to it.

I cant log my Gmail account to my work computer.. I'd get in trouble ... but we are allowed to play music

The background of the widget make it unreadable, the OS theme is dark, the background shouldn’t be that bright. 

Multiple issues... When I cast to a Google device the music continues to play on my phone and on the device I'm casting to. I have to shut the phone down to get the music to quit playing on my phone. This occurs on both a pixel 6 and pixel 9. In addition if I use heos to stream it only gives me a limited number of skips per hour.

Page didn't load. I don't know how to fix this. It's been this way for a bit. 

Is there any issue with "my deezer mont" on mobile? It's not working since yesterday, there's constant error message showing up.

Hello. I decieded to use the Deezer widget on my S24 ultra but when i play music, it doesn't show on the widget. I either have to click on it or slide down the notifications to show the controls.Is there a way this can be solved? I've read that this is s common problem in the community…  

I transferred my playlists by can't access or edit them in my playlists area on the app. I have 66 playlists but when I click to access them, nothing comes up. Only the first 5 playlists I imported do I have access to.Please help! 

Hello,I know this issue has been stated before, but it has been 5-6 months with no update or fix.When searching for a song in a playlist only half of the input is registered. When typing at a normal pace it will only register half of the letters. I have to type with a second delay between every letter to search a song which is highly annoying.I am on the latest beta version of the app.I have tested this on Android 13, 14 and 15 and all three have this issue.I am using the standard G-Board as my keyboard. Best regards,Milan van Laar 

hi everyone,I'm a Deezer Premium member. I accidentally deleted Deezer data on my phone. Now, whenever I log in to Deezer on my phone, it shows me as a new member. I don't have any problems when I log in using browser. Do you have any suggestions?

Recently got a new phone so the first thing I did was rip through the list of favourite albums to download so I can listen offline if needed. This was about 3 weeks ago now.Today I was browsing my album list but noticed the download icon was gray, and checking the list only half of the music I selected had been downloaded. I have also verified this by selecting listen offline where I wad unable to listen to this music.Why is so much music failing to download? No error messages were seen. App has been restarted, cache cleared, phone restarted etc.Using Android 14 with the latest Deezer beta version. Phone has plenty of storage (400+GB free space).Getting pretty fed up with all these issues now, on the verge of cancelling and signing up with Tidal...

Hi, My flow now only seems to generate for like 10-15 songs rather than just playing 'infinitely'. This is annoying in the car Have I broken it or has something changed? This may only be on Android Auto as it's where I listen. Cheers ☺️

All my playist turned grey

Playlists accessible but unusable. Every single song in every playlist is greyed out. If I tap on them, nothing happens. This has been happening for 2 weeks now and it's become annoying. Fees have been paid and it's a bit frustrating that I'm paying for premium service (because free is not available in my area) yet I am unable to play my lists. Please help. I have closed the app, restarted it, cleared cache and data, uninstalled and reinstalled the app, all to no avail. Would really appreciate if I could just get the lists that I worked many hours to build song by song to play soon.

Since Oct 4th all playlist on the mobile app are unplayable, every single song is greyed out.Once it's a playlist it's not playable, albums are fine, singles are fine once searched.What's odd is when using deezer on a browser everything is fine and playable. I'm not certain if Apple users have the same issue but I've been contacting customer support with no fix since the day it started (over 2 weeks now). Even installing a older version of the deezer app doesn't work either.Who has a fix? 

On android, it takes 25 (incredible) seconds for the app to play my liked songs. I'm on a stable connection (600mb) with a fair device (s22). Is this the standard app beheavour or is there something wrong going on? issue on video: https://drive.google.com/file/d/1TUDSUDcuu5MBAXAir3bvYEIT2YLChWdA/view?usp=drivesdk 

Hi. I've got a weird issue with the "Shuffle my music" button lately.Usually, when I hit it, it shuffles all my music—my Favorites and all my tracks from my playlists.But since yesterday, it's only shuffling my Favorites and totally ignoring all the songs in my playlists. Super annoying!Even weirder, sometimes it gives me a pop-up saying I don't have any tracks or playlists, which is definitely not true.Could you please check this out?

HiI simply want to stop deezer automatically playing new/random music when my track/album ends.Not interested in recommendations, I just want to control what I to listen to (at all times), not what some AI thinks I want.This is easy in spotify, but I can't find this simple setting in Deezer. Trial started todayThis is a deal breaker, I like the app so far. Android - Samsung S9 - deezer up to date