Android

 I’m using a Pixel 9 and my software and app are up to date.I’m really frustrated, I have a large library of “favorites” and playlists and have been on Deezer for years. Within the last month my flow will play around 20 songs and then reach the end of the playlist. If I exit then when I start the flow it will be the same songs and the same # of songs before flow stops. I have: cleared the cache, expanded the memory useage (although I am always using data or wifi), unisnstalled and resinstalled the app. Nothing I have done helps. I’m ready to drop Deezer if this is not corrected. Is anyone else experiencing this? Any Fixes? 

There is a problem on android related to album items on the Favorited Albums Page/List having a blank image instead of displaying the proper cover art, and it happens when an album has at least a single released that has a different cover art (for the single) in relation to the album. It appears that when you click on the album item, in the album page itself, the cover is correct, but not on the list before that. Examples are “Porter Robinson - Smile! :D” and “Magdalena Bay - Imaginal Disk”.For info: Im using the latest beta version (9.0.1.2) on a Galaxy A15, and this is a constant problem even when installing the app again / clearing cache, etc, and it has been a problem for some time.

Hi, new Deezer user here, and I'm trying to connect my Deezer to Airbuds. Worked with last.fm just fine, but when I try to connect it just takes me to a screen that says "Connect To Deezer" and an X button, I'm not quite sure what it wants me to do. Anyone know what to do? Thanks. I use both Android + Desktop

Hi, Loads of songs are greyed out in favourite tracks and other playlists and sometimes even in artist pages. the only way to play them is by looking up the song and play it from the search page. the songs that are greyed out are always the same songs (for example “secret story of the swan” by “iz*one” or “whistle” by “blackpink”) even when logging in to a different account or using a different device. Some songs are playing the wrong version when i play them from my playlists. for example if i click on the korean version of “as if its your last” by “blackpink” it will actually play the japanese version intstead of the korean. the only way to play the correct version of all the songs that are playing in the wrong language is by going to the artist page and play it from the album the song is in. the weird thing is that is the exact same song as it will say that the song is in my favourites, but when i play it from the artist page the language will be corre

I had a free Deezer sign-up code through my operator Yettel, and for some reason I got logged out of my account after, I would say about more than 6 months of using Deezer. I can no longer use the code, nor can I sign up through the link in the Yettel app. When I tried to sign up for Deezer, it said I can't use Deezer unless I pay, but I had it for free with Yettel. It also says that deezer is not available in my country when my friends are literally using it too. What can i do to fix all of this?

After numerous tests and multiples un-installed and re-installed processes, i had no other options than sharing my frustration here.Deezer will consume a LOT of mobile data and despite using the BASIC sound mode for mobile, it will consume up to 4mb/s resulting in an average of 50-70mb per tracks. I downloaded GlassWire and monitored each and every settings from Deezer and even found that the STANDARD mode will use a less as 900kb/s whereas the BASIC used a minimum of 1279kb/sI made use i stopped the app after each settings change and restart it before testing. Today, i cannot enjoy my trips to work without stressing about bursting my monthly data plans..Things were fine 2 months ago, just decided to act weird after every updates…Using the latest deezer with Android 14Come on Deezer, you claim millions of users worldwide which makes you USD 11,000,000.00 per month if we consider only ONE million premium members. And you guys cannot ma

Doesn’t matter what software I use, I’m getting this error:"The requested content is not loading. Error: MS1002"In freshly installed Android app, in Windows 10 app, just in browsers - MS Edge, Firefox, Waterfox, never mind.I logged out/in, cleaned cookies, caches etc.

Hi folks,Following recent update to version 9.0.1.3 I noticed my battery life was getting hammered whilst my phone was idle.  I checked and it was Deezer using the battery despite only 1 minute active screen time.Then I checked data use - since the update a few days ago Deezer has used 861gb of background data. Clearly something very wrong here. Nearly 40gb of foreground data too. Downloaded tracks and smart cache total about 70gb.Over tge last few months data usage has been around 10-20gb per month. I've switched off data and force stopped the app.  I'll be uninstalling next if there isn't a resolution or reason for this. What is going on? Does anyone have any ideas? Anyone with similar issies with this version?  

Mydeezer year 2025 is bugging,at some point the screen turns grey and I can't pass the content anymore while the music is still playing. Same goes on on desktop, mobile and webapp. Other users of my account don't have this issue.

I used deezer the whole year and it says i didnt listen enough?? 

Not sure what the deal is as I haven't changed any settings on Deezer or elsewhere in my phone, but for the last 4-5 days now whenever I tap to go to my downloaded music page of the app it's like the page is infinitely loading and everything is just grey and “in motion”.  Never had this issue before.  I have 250+ gigs of dl’d music on my phone in Deezer, and it's what I usually choose to listen to altogether.  Streaming is fine, Albums, Artists, etc come up fine.  Favorite Tracks works, but it takes quite a while for them to load and while it's loading it looks as if the tracks in there I've downloaded have not been...until it eventually loads 2-3 minutes later.  I've checked my Premium subscription & payment method, and there's no problem there if that helps any.  Anyone have any idea what could be going on here?  Seriously any help whatsoever would be greatly appreciated!!!  

I have noticed that quite a few of my favourite songs will no longer play till the end, gets half way through and then goes to the next song, I have tried deleting the song then adding it back but problem still occurs 

I cast a song to a speaker via the app, and it plays on the speaker. I can pause the song or skip back and forth from the pull down screen, but there’s no way to change the song within the app once I’ve cast the song. In addition, when I find a different song on the app and hit play, it starts playing on the phone, while the previous song is playing on the speakers. It’s common to accidentally have two songs playing, and I have to stop casting and shut the whole app down in order to fix it. This issue happens on multiple speakers/devices. I’ve had the same issue since I downloaded Deezer over a month ago. App is updated. I’ve cleared the cache. Reinstalled the app. I’m using a Samsung Galaxy S23+. Spotify works perfectly. Tidals works perfectly. Only Deezer has issues. Also throwing it out there that the Deezer AI virtual agent is absolutely infuriating. 

I have disabled explicit content on a family member's profile, and explicit songs and albums do show up on the home screen.This is not a problem however, if you attempt to play them the option is disabled.However if I search for a song or artist and the result contains explicit content, e.g Rage Against The Machine. If I click that search result the song will play.Can this be addressed to ensure Explicit content, that is marked as explicit content, cannot be played under any circumstances when it is blocked on the profile.

Today I noticed a change in my home screens, both in the desktop PC app and the Android. Can somebody help me find where "Recently Played" moved in the Android app?! In the desktop version, I found it under “Favorites > Highlights” but can't find it anywhere in the Android app.All of a sudden, the app became useless for me. I don’t want to search for an album over and over again while driving, when it was a matter of two touches before! I prefer to listen what I listened an hour ago with a minimal effort! It appears to me, the only option for now is to“search” every single time for an album? When driving, it’s not really fun.I know, adding to my favorites is an option too, but I only add them when I really like it (hence favorites) not every album that I am checking.

I have the app on my phone (Android) and it constantly logs me out. At first it was just between uses of the app which was annoying enough, but now it's logging me out while I'm actively listening to music. Why can I not select any option to stay logged in, or remember my device? Something, anything? I switched to this from Pandora because they started having such bad playback issues and errors I wanted an alternative, and with them I only had to log in if I cleared the cache or was logging into a new device. In other words, almost never. Maybe once or twice a YEAR, but certainly not multiple times a DAY. This is infuriating.

I installed Deezer recently and bought a subscription after a week. It was good, actually really exciting to have a Spotify alternative with features I love, until a few days ago when I tried to skip a podcast ad with my headphone buttons and it skipped the entire podcast instead of going forward 30 seconds. Weirdly, I had been able to do this for the first week of using Deezer but then the function just disappeared after I subscribed. My lock screen buttons also show just buttons to skip the entire episode now, not the 30 second forward & back buttons it used to have. I'm on Android, OnePlus Nord 5, OxygenOS 14.0. This is a complete deal breaker because I listen to podcasts while working and am not allowed to touch my phone. I can't pull it out, unlock it, pull up the podcast and tap my screen every time the ads come up. I paid money and am now forced to listen to ads or use another app. I have tried EVERYTHING trying to fix this. Updated phone OS, c

So I liked that Deezer had a themed icon, it fit perfectly on my themed homescreen. Now suddenly its gone. Is this a bug or a business decision? I assume the former in which case I wanted to bring it to attention! Let me know if I need to grab logs. 

For some reason, searching for music through the microphone first finds the desired song, and then shows the already deleted song. 

See attached recording. There's obviously content further up, like the discography, but it's not possible to scroll up to it.

Is there any issue with "my deezer mont" on mobile? It's not working since yesterday, there's constant error message showing up.

The android app keeps crashing randomly after a few minutes.

I have version 9.0.0.2, on Android 16 on a Samsung S25 Plus It is using a lot more power, as in draining the battery in four hours from fully charged, along with loading playlists very slowly,  and I also cannot add playlists to my queue any more.  It is very slow / laggy in general now, and this is a fairly new high end phone too. This all started about two weeks ago, I have tried restarting my phone. I notice this happened around the same time the "Launch Track Mix" feature was added. If I uninstall and reinstall the app will I need to redownload all my downloaded playlists? 

Why does the sidebar not work....it's been like that for months....useless like tits on a boar....please fix

I’ve had Deezer Premium installed on my up-to-date Android phone for years, with 300+ MP3s added and several playlists of about 100-400 songs each downloaded for offline play. This always worked fine.I recently added extra MicroSD storage to the device. The Deezer app indicated that switching from internal storage to SD would delete downloaded files. Fair enough, accepted.Now multiple user-added MP3s fail to play (Error: MS0674), or they play audio from another MP3 file and subsequently stop due to song length mismatches between the files. The incorrect song playing can be temporarily remedied by clearing Deezer's cache in the app and clearing the stored data and cache for Deezer in Android settings. But error MS0674 remains, often affecting different MP3s. And the incorrect MP3 playing issue eventually returns too. The MP3s work correctly on Deezer’s website on desktop web browsers.Additionally, when downloading playlists many regular (not user-added MP3)