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Do you need help with Deezer on you Android device? Ask your questions here!

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Favourite playlist no longer playing in recently added order

HiI have enjoyed Deezer for over 5 years and since recent updates, my favourite playlist seems to have a bug. Whenever i want songs to play in recently added order, it plays in default order instead. I have tried deleting app and re installing, i have tried logging in and out. I have tried logging o...

Android Auto - Playlist order

Hello, When I start a playlist in Android auto, the order changes to 'standard'. If I start the playlist on my phone the order is 'last added'. Is there a way so the order stays at 'last added' when I start the list from Android auto? The same happens with Android Wear.

Deezer 360 service not working

I just signed up for 360 service and only one of the albums in it (Miles Davis, Freddie Freeloader) actually plays. All the others return a message saying “Unable to load page”. I am attaching a screenshot. It seems to think I have no internet connection, but as you can see from the screenshot, the...

Airplay & bluetooth option not found in my Deezer app

Hi, in my android cell phone, in the Deezer app, in the audio settings doesn’t appear the airplay & bluetooth option, so i can’t to send the music to an audio receiver.

Songs not downloading on a playlist that is set to "Download content"

Hello, I have a strange problem where the songs I add to playlist that have the “Download” option turned on do not download after adding them. This has actually been a problem for quite some time now. What is interesting is that I have been using this playlist for over a year and a half and I downlo...

Playlists not playing in order

My playlists are in a specific order, and now they are all mixed. However when I go to re-order them, they show up in the correct order. Please help!!

Deezer pausing after every song in my car

I have had the issue on two android phones now (both Sony Xperias). I connect to a 2015 VW tiguan factory fitted radio. This is done via BT audio (not Android auto). No matter how many cache clears. Uninstall and reinstals , no matter what system settings I use (car, phone or app settings) or, if I...

Deezer Flow: Same songs again and again

Last night I listened to Deezer Flow for about an hour. Tonight, I hit Flow and it's playing the exact same songs in the exact same order! I have over 500 favorite songs and 100s of songs in playlist. There should be plenty to choose from.

ANDROID AUTO - technical problems

when playing the song ends and plays the next one .but when it gets past 8 songs in a row it will just stop at the start of the next song? need to press play twice to continue. I have cleared cache.adjusted storage .changed to load from sd card. uninstalled and re installed. still continues to pause...

new albums can not be added to favorites on Deezer

Hi, From some time, I can not add new albums to my fav. After clicking heart icon, it says that album was added to fav, but it isn't. I have over 1ths albums. It is so irritating, that frankly I wonder whether not change streaming platform. Does anybody know any solution, I've got the upgraded versi...

shazam link to deezer not working on Android

When I found a song on shazam I pressed the 3 dots and it would say open in deezer. Now the links no longer there. Any ideas? I'm in UK using Samsung s20

Is Deezer no longer supporting Android Native SDK (deezer-sdk-0.11.2.aar)?

I use Deezer Android Native SDK (deezer-sdk-0.11.2.aar).but nowdays Deezer log-in always failed.So, If Deezer SDK is deprecated, How can I use Deezer feature 3’rd party app?

Downloaded playlist is not loading anymore on Deezer app

Hello, my Playlist is not loading. It's downloaded and it worked fine before but I have more trouble every day with it. It's also stuttering when I'm on the internet while the internet is working fine. The Playlist only opens when I turn off my wifi and 4G and restart the app 3-4 times. I redownload...

Problems creating and editing playlist

Using Deezer v. 6.2.18.86, if I select a track then create a new Playlist and add the track, when the next track is selected and I try to add it to the new Playlist, Deezer just shows me a few of my playlists, not the full list of my playlists and it does not include the new one just created. To fix...

Deezer freezes when adverts come on

Whenever NHS advert plays my deeper freezes on 0s of advert....

Wrong playlist order on Deezer Android app

I tried to sort the playlist with filter ‘Recently Added’. The song order view is correct (latest song added to first song added) but playback is in reverse order. So when I play the first song and finishes, the playlist finishes. Next song switches to ascending date. I noticed this in the web app...

Favourites not being added in Deezer mobile app

Every time press the heart to add an album to my favourites, the window pops up saying the album has been added to favourites, but they're not there..Deezer app on Android..?

How to stop auto play on Deezer - when last track ends

HiI simply want to stop deezer automatically playing new/random music when my track/album ends.Not interested in recommendations, I just want to control what I to listen to (at all times), not what some AI thinks I want.This is easy in spotify, but I can't find this simple setting in Deezer. Trial s...

Real "full screen view" on Deezer Android app

I've noticed deezer hasn't a real full screen view on android, what I mean is this: As you can see the notification bar is always black, even when a song is being played: This looks very "old fashioned" especially when almost other apps (not only music apps) has a full screen view, for example: I...

Daily playlists aren't changing

For 3 days the daily playlists haven't changed. None of them. Is it happening to anyone else?

created playlists on Deezer are not saved

When I try to create a new playlist it is not saved.

ads not playing and forces app restart

I have a free account so still get ads (on a samsung android phone). However lately not even that is working. After every song i get this (photo provided - blank screen gov uk 0.00) and i have to force stop the app and restart my playlist only to have it pop up again after each song. Please help!

Deezer wont work and no help from support

The app won't work on my phone. Just got a new phone it was working fine for a week then Deezer just stopped working I have an oppo reno4 z 5g running on Android 11. I have followed all troubleshooting steps that I can find anywhere (nothing works) I have send FB messages, emails and Twitter messag...

What's wrong with Deezer's Songcatcher?

... Still. After a few MONTHS now... Listen To Search is not working. Sometimes it just closes the app completely, sometimes it just goes all white on the screen before it closes, and sometimes, it just kicks out to the main screen of Deezer, but it won't let me click on anything (I end up having to...

200 of my favourite tracks have disappeared

I wouldn't know which songs have disppeared. The title already explains the problem. How do I retrieve those songs?

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