Android

Do you need help with Deezer on you Android device? Ask your questions here!

327 Topics
3,190 Replies

Anja Megastar

Android Issues - Symptoms and Answers

Having some issues with your Android device? Try some of these troubleshooting tips and try and get back streaming. When it comes to technical difficulties the simplest answer is usually the correct one. So, firstly, turn it off and on again. If that didn’t work, we’ve tried to help by including ‘...

Mafe Community Manager

11 Tips and Tricks for Deezer Music Fans on Android

1. Sort it OutFor music fans that find comfort in order from A to Z. Sort out playlists by tracks, albums, artists or recently played in alphabetical order. 2. Magic PenFind the pen icon within your playlist and make all the edits as you see fit, such as changing the name of your playlist, adding...

uwu storage

Requested content not loadig

Question

I'm using an Andriod device and when I first installed the app everything was going well but now i can't play almost any song that I didn't download yet and even if I download them they don't load even though I have updated the app. Also one thing I noticed there are no some artists that are extreml...

ante.pasalic.73

The music keeps getting cut out in the middle of (downloaded) songs

As the title implies, this only occurs to the songs I've downloaded. I have toggled on the downloading for my "Favorites" list, so whenever I add a song to favorites it instantly gets downloaded. Then in the middle of songs a few seconds happen to get cropped out for some reason. The issue doesn't g...

Hot Like The Ice New member

is deezer affected by article 13?

Question

i don't have much to say i just wanted to ask if deezer is affected but article 13

Shamarie Barrett Roadie

Issue with playback, audio skips/glitches

I never had an issue with the Deezer app when it was free but the moment i sign up for premium I've been having issues. First issue is that the app glitches every time i play a song it stops half way or scratches during play time. I have done troubleshooting methods (such as clear cache and cookies,...

Daniel.Ortiz New member

Stop interrupting my songs

Question

Hi, almost every song that I play gets interrupted ofering me a deezer family. Whatt for a s&&t! I alrealdy pay 10 eur a month to avoid this and now you want me too pat more. You need to stop this

iv29

Songs are skipping

Question

When I play music wheater is online ili offline songs are skipping constantly like broken record going back and forth.

David Gutiérrez Alvarez

I'm a subscriber and I can't play music offline

Question

I added 615 songs to my favorite music playlist, and when I get offline, I can't play music offline, even online some songs say: the request info is loading please wait, and it never sounds.

John G One hit wonder

Deezer App won't work with Samsung Smart Hub

Question

Hi there, I have a Samsung Smart UHD LED TV UA75JU6400. I downloaded the Deezer app through Samsung Smart Hub and it comes up with "Deezer server is not responding. Please try again later. Press exit to exit the application" I downloaded it yesterday and tried again today but no dice. Internet con...

JJ13 Groupie

Stop/resume music when you get a phone call

Question

Hello, This feature is no longer working in my app. When I'm listening to music and I get a phone call the music doesn't pause, so I've no idea (unless my phone is in my hand, & usually it's in my pocket) that someone has called me! In my app settings "Resume music after phone call" is enabled but i...

Epoc

Equalizer - Bass Boost Keeps Reseting

Question

Have Deezer installed on Android Pie (v9) and every time I start the app I have to re-enable Bass Boost in the Equalizer. It resets to 0 after use? Anyone experience this?

Skool

Cancel payment

I need to stop my prescription for now

Hifh124 New member

Error when adding songs to playlist?

Question

I was adding songs to a play list and all of a sudden it said I couldn't add any. I have tried different artists and different playlists and keep getting the same error. I have tried clearing my cache and disk space and it's still not working. Can anyone help?

Steve-K One hit wonder

Why are the Chromecast complaints being deleted?

Question

There used to be a thread with pages upon pages upon pages of complaints about Deezer's shoddy (i.e. non-existent) ability to use Chromecast. Mysteriously, it seems to have vanished. Why? The thread is/was here: https://en.deezercommunity.com/troubleshooting-and-tips-4/chromecast-audio-issues-stre...

iara. D

Notification 🔔

Question

Why in my app, the notifications don't coming since 3 months ago?... What happen to my app in my phone?

1ria1 Groupie

Not able to like Podcasts and save them in My Music

Question

Hey ho, the Podcasts functions is not working on my profile - while I'm able to search for podcasts, The "like" (heart) button is not working - I'm not able to add them to my favourites and I don't even have a "Podcasts" category under My music. Ideas what to do? R.

Warvara

Can't add song to favorites

Question

Hi! I can't add any songs to favorites since last week or two. I saw restrictions in 2000, but I have only about 1400 songs added. Already tried resrart and reinstall. Any suggestions?

big al Groupie

Corrupted music downloaded files

Question

recently a lot of the files I have downloaded seem to be corrupted (i.e. they skip/jump when the track is playing) ?

shalexo

Track limit 10 minutes - Parrot car device application

Question

Hi, I'm using a Parrot car optimized Deezer app (Android based). It works good enough but the problem is when you try to listen to an audiobook (each track of which exceeds 10 minutes) the total length availiable to listen is limited with circa 10:50 minutes while the entire length of the track (whe...

Ashley Dardanes Groupie

Can't add a song to my playlist

Solved

Their album is releasing soon so they are slowly releasing songs from the album. I was able to add the first few to my playlist, but now I can't add the most recent and I'm a premium member. What's going on?

simon.tomlinson New member

Problems with Chromecast on Android

Question

Hi, I am using deezer to cast to chromecast audio at home but it is very temperamental. It stops playing sporadically and sometimes skips like it's a CD with scratches on. Do you know how to resolve this to make them work better together. Simon

sanperez Roadie

I love Deezer but it could be better on Android

You are great even than Spotify and Apple Music. But you are doing so bad in Android. App doesn't work well. Thanks Tigo we use Deezer. I use Deezer as a different service. You are so good but are forgetting Latin America market.

Lisandro182 Groupie

Slow download

Solved

Galaxy S7 edge WiFi connection: 100Mb It downloads the music no more than 5Mb/s even with 4G. Plan: high quality

danielemusiani New member

Jumping and skipping songs on Huawei phones

Question

I've recently switched to Huawei P20 PRO (couple of weeks). Songs are now jumping like a good old scratched CD or even skipping to next one altogether. This is definitely annoying. It is happening right now, while I'm writing, after uninstalling Deezer and downloading latest version from Play Store...

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Rob Igo
22 likes
bluezzbastardzz
13 likes
M

Mateus.Marinho
9 likes
KingPrince
9 likes
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carlostmotta
8 likes

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