Android

Do you need help with Deezer on you Android device? Ask your questions here!

  • 1,285 Topics
  • 8,338 Replies

1285 Topics

H
HyperXOne hit wonder
asked in Android

Deezer doesn't go fullscreen

Hi,  So when using deezer on my OnePlus 7 Pro running Android 12 (although behavior is consistent on other devices as well) the status bar is always black whereas most apps use the fact that the status bar is transparent by extending the colour of what's being displayed in the app into the statusbar. Would love to sees this fixed. It's a small thing but a thing that makes a big difference in perceived quality experience. 

2
R
9 hours ago
A
amrmonsterGroupie
asked in Android

[Premium user] [Android]: can't find play next/add to queue

Hello, I'm a new user, and I can't seem to find an option to play a song next/ add it to the queue, which is quite frustrating. I'm a premium user, and I'm using the Android app. Screenshot attached. Am I doing something wrong? Could someone please help? I have already reinstalled the app, cleared the cache, nothing worked. :(   Thanks in advance.  

6
Domingos.Justino.Cuinica
16 hours ago
C
Chevis RyderGroupie
asked in Android

App will not open on Android

Using Calyx 3.47.0.2.75 Have uninstalled and reinstalled and restarted. This began a couple of days ago

5
S
16 hours ago
F
Foto Vaso KrivokapicNew member
asked in Android

Problem with logging in to the A1 network in Serbia

Respected,I have free use of the Deezer application via the A1 mobile network in Serbia.Maybe the problem is that I have a huawei p40 lite phone that doesn't have google support and I can't log in to use the app for free.I hope you will help me resolve the situation, thank you in advanceVaso Krivokapic

0
F
1 day ago
A
AuralSGroupie
asked in Android

Is the Deezer app in Chromecast with Google TV app CD Quality?

HiI have the CCWGTV and have the Deezer app running.  When playing the same song through the app vs casting it from my phone - I thought it just didn’t sound the same.  So I checked the data consumption for each option and Viola ! Casting to CCWGTV                                - 25Mb (roughly) per songPlaying through the built in app           - 5Mb (roughly) per songThis is when playing the same song.  This leads me to believe that when I cast - Chromecast fetches the lossless version of the song.  But...when I use the built-inn app - I am getting AAC (or whatever lossy format is being fetched).Hence my request for clarity - is the Deezer app built into the Chromecast With Google TV able to play HIFI quality?  If it is, where do I make the necessary changes to enable this change?Thanks you.

2
A
1 day ago
R
RiikkaGroupie
asked in Android

Kappalejärjestys

Parin vuoden ajan nyt jaksanu katsoa kun suosikki kappaleet vaihtaa järjestyksen vanhimmasta uusimpaan vaikka on valittuna uusimmasta vanhimpaan. Eikä päivitä sitten millään valittua järjestystä. Ja nimenomaan soittaa vanhimmasta uusimpaan ja näkymä päinvastoin koko ajanMenee HERMO!!

1
Yula
Community Manager
1 day ago
J
jaksta56New member
asked in Android

Can access download songs at all

Trying to access downloaded songs on my phone but I get the message 'Unable to load page'. I refresh the page but keep getting the same message .

1
Yula
Community Manager
2 days ago
S
SworhunNew member
asked in Android

Can't login only on one phone: "Deezer unavailabe in your country"

I have weird situation.My kid have account on Deezer and can’t login on her phone (realme8). But she can login with her account at desktop, at my android phone and at iPhone. Also she can login in web version from same phone in Chrome. Only Deezer app not working. We are in Serbia, Deezer is not banned here. My account works fine, her account works fine on other devices and web version. I suppose something stuck inside app or phone settings. I’ve tried to reinstall app (with cleaning caches and rebooting phone). Nothing changed. So, question is simple - what should i tune on her phone to bypass this issue?

3
Yula
Community Manager
2 days ago
S
SabieOne hit wonder
asked in Android

Favourite playlist no longer playing in recently added order

HiI have enjoyed Deezer for over 5 years and since recent updates, my favourite playlist seems to have a bug. Whenever i want songs to play in recently added order, it plays in default order instead. I have tried deleting app and re installing, i have tried logging in and out. I have tried logging onto my desktop and it is the same there too.How can this issue be fixed? I am not happy with my playlist as a result, so annoying :(

43
P
2 days ago
N
Nour NabilGroupie
asked in Android

every time logout and requested login

when play music in mobile app, then stopped playing and logout and requested login again this issue all time from 3 days

3
O
5 days ago
R
Rob UlsamerChart topper
asked in Android

down

Downloads unavailable

2
R
5 days ago
C
Cinzia.TroncaGroupie
asked in Android

error message under downloaded music

I receive an error message "unable to load page" under downloaded music.  What can I do to resolve this issue. I logged off and cleared the cache in app and I still receive the same message. 

3
1
5 days ago
L
Liam aceNew member
asked in Android

Loading the application

Starting the app fails It keeps telling no network available or an error occurredWhat do I do ?

1
Yula
Community Manager
7 days ago
A
Anthony76Emerging artist
asked in Android

Starts with subscribtion page

Everytime I start Deezer on my phone or tablet it starts with the subscription page.Is this normal? Deezer 7.0.3.43. Android 10 and 11. And I do have an Premium subscription.  

2
A
7 days ago
V
Veljko.RancicGroupie
posted in Android

Flow

I have a problem with flow, Doesn't load my next song and doesn't play, and playlists work normal. I uninstalled the apk and reinstalled it still doesn't work. 

1
Yula
Community Manager
7 days ago
W
Waldo SwartGroupie
asked in Android

A network error has occurred while checking the subscription

I am with Deezer premium, i cant play any song, nothing is working.Please help

18
M
7 days ago
R
Rob UlsamerChart topper
asked in Android

downloads

Hallo, my downloaded files/songs are not available. Error occurs : page not available, pls try again. How to solve?

6
R
8 days ago
B
bygrhel
asked in Android

Deezer premium wont play anything at all!

Deezer worked fine yesterday. This morning nothing will play, not even downloaded tracks. Every time i press shuffle play ( play has also disappeard) i get an advert to upgrade to a family subscription. Please help me fix this.

3
Yula
Community Manager
8 days ago
S
Sanjeev DasGroupie
asked in Android

Why does Chromecast not work?

I am trying to cast to my Chromecast on Nvidia Shield. It starts up and then stops with a message that someone else must be listening. There is no one else. Why doesn't casting work? 

86
Yula
Community Manager
8 days ago
H
Hotzigetty
posted in Android

Unable to view downloaded music

Deezer android 7.0.3.1, unable to view downloaded music page when offline (the whole point of downloading). It keeps saying unable to load page.This is really frustrating! 

27
Yula
Community Manager
8 days ago
C
CoolmfGroupie
posted in Android

Some favorite tracks won't download.

Android. Latest app. Force close. Clear cache. 1580 tracks. Added 150gb to my smart cache which is 100gb greater than my current total deezer storage. If i add those missing songs to another playlist, they still don't download. If i remove the song from fav and readd, it still doesn't download. If i undo the download button and redo, i haven't tried and not really willing to. If i uninstall and reinstall, it will download them but then the problem will come back with new songs i add. This is consistent across Android devices but not consistent with the same songs. Some new songs download on my phone but not tablet for example.  There are between 10 and 15 songs that currently do this. I'll add more and see what happens.screenshots for fun…   

5
C
11 days ago
B
BudaNew member
asked in Android

Remove vibration when switching song

Hey i was wondering if there is an option to disable vibration when switching songs on galaxy s10 plus ?

7
R
12 days ago
B
beetle_boyNew member
asked in Android

Trouble Downloading Music and Removing Downloaded Podcasts

I have a Huawei P20 Pro, my android system is up to date,  and Deezer is up to date. I've consisitently had issues, like many others, with downloading music in Deezer. I have a separate playlist for undownloaded songs that I try to refresh and kickstart a download but it never works (pulling down to update, switching on/off the download tab etc). It's odd because some of the new liked songs added after these ones will be downloaded just fine, but for some reason there's a random selection of specific songs that refuse to download.On the other hand, I've had trouble deleting downloads from my podcasts! I have over 20 episodes that I have to delete now, but however which way I try to delete the download,  it won't actually work. Its been like this for a over a week.I got Deezer to get away from Spotify, and there's lots I prefer about Deezer. However the bugginess, crashing, and the persistent issues with downloads make it really frustrating and hard to reccomend to people. I work 9+ hou

1
Yula
Community Manager
14 days ago
S
summerteethEmerging artist
asked in Android

Can I at least see (not play) my downloads now I'm on a free plan?

I’m a long time Deezer family plan subscriber but have just reverted to a free account while I compare Deezer with other services (at least until the 25% discount on the single premium plan is extended to families… go figure).Anyway, I understand that I can’t play/access my downloads now I’m on a free account, only I would at least like to see what I’d downloaded so I can stream them. Frustratingly, when I click on downloads the screen quickly reverts to ‘unable to load page’ after briefly showing the downloads with message to say I can’t access them on a free account.Anyone help?Thanks.

2
S
17 days ago
V
Vahram_BeatGroupie
asked in Android

Deezer app login

Every time I log into deezer, after a while it logs out and I want to know why this is happening

1
Yula
Community Manager
17 days ago
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