Android

Anja Megastar

Android Issues - Symptoms and Answers

Having some issues with your Android device? Try some of these troubleshooting tips and try and get back streaming. When it comes to technical difficulties the simplest answer is usually the correct one. So, firstly, turn it off and on again. If that didn’t work, we’ve tried to help by including ‘...

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6 hours ago

Mafe Megastar

11 Tips and Tricks for Deezer Music Fans on Android

1. Sort it OutFor music fans that find comfort in order from A to Z. Sort out playlists by tracks, albums, artists or recently played in alphabetical order. 2. Magic PenFind the pen icon within your playlist and make all the edits as you see fit, such as changing the name of your playlist, adding...

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1 year ago

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sg987321654

Error: failed to play. The requested content is not loading

Answered

I keep getting this error pop up, not sure how to fix it. I've tried a few things Remove SD card, uninstall Deezer, clean phone cache, restart phone, reinstall deezer. Same error pops up straight away again. I only started noticing this error recently. I have an Lg g6

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4 hours ago

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Piotr Sawa New member

Deezer app shuts down when loading favourite tunes

Answered

Hello,My deezer app on Android has started playing up, recently.It freezes everytime when trying to load favourite tunes.I think i need to re-install the app.My question is, is there a way to back up chosen tracks without looking them up again after re-installation or are my playlists connected to m...

0 11 1

6 hours ago

Rafaela Pazotto One hit wonder

Change profile photo on app

Question

Hi, I want to change my profile picture on the app (not on the community, which I aready did).I found that must be done from a PC, but I tried and it didn’t work. It only keeps changing my profile pic on the community, but what I want is to change on the APP.Help me, please!PS: I use android Thanks...

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6 hours ago

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transformtravistime New member

Requested content is not loading

Question

Why am I getting this message and how do I fix it??? Already tried uninstalling and that didn't seem to do anything.

0 1139 12

7 hours ago

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chomba

can't listen music on wifi

Answered

Hi!I have some problem with deezer android app-i can't listen ANY music online.Application can play just downloaded song. I try everyrhing from this topic https://en.deezercommunity.com/troubleshooting-and-tips-4/android-issues-symptoms-and-answers-120 , but nothing working.

0 243 6

7 hours ago

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busra New member

I tried playing songs downloaded from the list of favorite songs and it didn't play again

I got out and walked in again. I tried playing songs downloaded from the list of favorite songs and it didn't play again. None of them play.

0 8 1

7 hours ago

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IsaacQQ New member

When i try to type my e-mail or password, deezer just close up

Answered

I got meizu M5 Note Flyme 6.7.8.8G beta Deezer 6.1.358

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8 hours ago

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telis One hit wonder

Crashing songs..

Question

Hi.. After the recent update that was made on android app every downloaded song i have or any song streaming online i choose the song keeps bagging every 10 seconds stoping and resuming again.. I didnt have this problem before the recent update..i am a HI-FI subscriber..

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1 day ago

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Frank Teflon Groupie

Downloaded and offline music not playing

Answered

Why won't music play even after downloading ? Removed it from downloads so I can stream online it's still saying the content can't be found!!! What's happening

0 185 3

2 days ago

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Emmett Hagendoorn Groupie

cannot go back

Nu back buttom don't work on my android ? Can I fix this I don't like it at all

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2 days ago

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DeGarcia.SD

requested content is not loading

Question

I see many people with that same issue here when trying to play a song, even downloaded ones. Just getting the error content not loading. I been having it for months. I have the family plan. I just hope this will get to tech support. Not fair we pay same amount as spotify amd they offer a better se...

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3 days ago

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Ahmet Atmaca New member

şarkı oynatmıyor

Question

Hiçbir şarkı çalmıyor (hata :, içerik indirilemiyor diye uyarı geliyo)#

0 3 0

A

3 days ago

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jsusa10 New member

some tracks not playing

Answered

some music that are in my playlist are not playing. they show an error message saying not downloading. i pay for premium so not sure whats going on.

0 6 1

3 days ago

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Captain_Eric Emerging artist

Sometimes previously downloaded tracks need to re-download multiple time.

Answered

I noticed my Deezer app on Android started downloading tracks, for no apparent reason. It seems it was re-downloading songs I had previously download. Why's that?I've seensome posts here about downloads "disappearing," which could be the same thing. But I look at it as tracks are being re-downloaded...

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3 days ago

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Rogers Baguma New member

Error: Failed to play. The requested content is not loading

Answered

Hi, I keep getting the Error: Failed to play: The requested content is not loading. This just started recently on my Android phone (Moto Z Play). And only occurs on a specific mobile network. Works fine on WiFi as well as when I switch to another mobile network. But I have been using the same netwo...

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3 days ago

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pi4a7a

HIFI Icon on cover - Android mobile app

Answered

So I red some official answers that there Isn’t HIFI support on mobile yet. Those answers were months old. Today I saw the HIFI icon on my friend’s phono (Android phone) and I’m wondering if you now support mobile HIFI? I’m planning to get my subscription if this is true. Thanks.

0 101 6

5 days ago

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Joe.Wayne One hit wonder

Music won't play online

Answered

I can't play a single song when I'm online even when connected to Wi-Fi. This might be a Wi-Fi problem more or less, but it isn't even downloading songs on this Wi-Fi connection; which is of my school. I really would like to know what the problem is because it works with another Wi-Fi connection. It...

1 63 6

5 days ago

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Evelyn Ndolo New member

My music getting cut short...

Answered

When I play songs they tend to have some glitches that after some time the music stops playing and my Deezer icon disappears from the notification, which I have to go back to the app to start it up and it always happens after every 5 minutes literally. This is quite annoying and frustrating to me h...

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5 days ago

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gavinvwza

high mobile data usage even when set not to download via cellular network

Question

I've set the option off for 'download via cellular network" yet when I've set download on a playlist that gets new songs they download over cellular data. Why does this not follow the option in settings?

0 10 1

6 days ago

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alainsr

Doesn't Google Assistant recognize Deezer as a music app?

I am using Google Assistant in Android Nougat (7.1.1). My main language is Portuguese, alright, but neither in Portuguese nor in English Google Assistant opens Deezer when I tell it "play music". Doesn't Deezer associates itself with "music playing" in Android inner settings?

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6 days ago

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Ezra Groupie

Change Storage Location not working

Question

I cannot change the storage location on my new Samsung Note10+ to SD card, the app will not accept the option to change storage location.

0 66 5

6 days ago

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tlambord One hit wonder

Android - app using background mobile data

Question

I have the Deezer app installed, and expect it to work pretty much entirely off either downloaded tracks or streaming over wifi. previous experience with android apps has taught me to configure the app itself as far as possible, and also to turn off the permission to use background data in Android t...

0 196 5

6 days ago

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Jonesyboy6

Can't play any music

Answered

0 155 9

7 days ago

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727 Topics

Android Issues - Symptoms and Answers

11 Tips and Tricks for Deezer Music Fans on Android

Error: failed to play. The requested content is not loading

Answered

Deezer app shuts down when loading favourite tunes

Answered

Change profile photo on app

Question

Requested content is not loading

Question

can't listen music on wifi

Answered

I tried playing songs downloaded from the list of favorite songs and it didn't play again

When i try to type my e-mail or password, deezer just close up

Answered

Crashing songs..

Question

Downloaded and offline music not playing

Answered

cannot go back

requested content is not loading

Question

şarkı oynatmıyor

Question

some tracks not playing

Answered

Sometimes previously downloaded tracks need to re-download multiple time.

Answered

Error: Failed to play. The requested content is not loading

Answered

HIFI Icon on cover - Android mobile app

Answered

Music won't play online

Answered

My music getting cut short...

Answered

high mobile data usage even when set not to download via cellular network

Question

Doesn't Google Assistant recognize Deezer as a music app?

Change Storage Location not working

Question

Android - app using background mobile data

Question

Can't play any music

Answered

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Android

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