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One Hit Wonder
August 24, 2018
Answered

Deezer App won't work with Samsung Smart Hub

  • August 24, 2018
  • 34 replies
  • 2797 views
Hi there,

I have a Samsung Smart UHD LED TV UA75JU6400. I downloaded the Deezer app through Samsung Smart Hub and it comes up with "Deezer server is not responding. Please try again later. Press exit to exit the application"

I downloaded it yesterday and tried again today but no dice. Internet connection is working fine.
It doesn't even go to a login page. This is the first image that comes up when I click on the Deezer app.

Is there anything additional that I should be doing? Would appreciate some help.

Many thanks

John

Best answer by Rudi
Hey guys,

Just to update you, we're looking into this issue at the moment. For more updates, also keep an eye on this topic here. Thank you all very much for your patience!

PS: this issue isn't solved, my reply has been marked as best answer in order to update all users in the topic.

34 replies

Guitar Hero
November 30, 2021

The TV does not update this version, althogh I have deinstalled it also TV UE43J5670SUXZG . 
It get no newer/current version … 
Can I download such version and load via USB-Stick ? Working ? 



So is the TV to OLD for the new version ? 1.0.25 was working before ! I read the version is 3.008 ??? 

Have I do buy a new TV??? 

I use insted now google chrome - this device works, but it would be great if the TV is working with DEEZER :-)  

 

Guitar Hero
January 21, 2022

Deezer say that a new application for samsung was released but its a lie.   still not working in samsung smart tv  7200

One Hit Wonder
June 7, 2022

Deezer have always worked on my Android TV but recently it freezes all my Apps on my Android TV. Only unplugging and then reconnecting back the power on my Android box (MiBox 4) allows me back in to all the other loaded Apps. I have also uninstalled the Deezer app en reinstalled it but it won't recognise my Signon and or password to reconnect it. Please help.... 

Yula
Deezer Staff
Deezer Staff
June 14, 2022

Hey @User Gerda

can you try to change the password of your deezer account, update the app again and log in? 

Let me know how it goes? 

(She/her) add your pronouns to your signature!