Other devices

Hi,in the past days, while I am listening to Deezer on Windows App at one point the music stops and telling me:“An error occurred, please try again later”This has been happening the past days and I am a bit sick of not being able to listen to music anymore due to this.Unfortunately I will soon have to switch back to Spotify as Deezer seems super buggy and not reliable :( What a pity.

(sorry it’s “not” working - why does it just say “object” where the link should be?

Hello, I wish to create a developer application. I would like to know when it will be possible to create new tokens ? Thank you very much in advance for any help.

Everyday at 4pm Deezer stops working.  I get an error message.  No matter what time I start playing Deezer.  I might be listening for 6 hours or 2 but at 4pm it stops and won’t start again until the next day.  I am using the Windows application.  After this only way I can listen is on a browser or my phone app.

Are other users also seeing this? I’ve never listened to that type of music or groups, yet now the first suggestions I have on my Home (either website or Windows app) are gay/pride/… suggestions. Everyday is a different series of suggestions on the same theme (yesterday it was gay).I entirely respect everyone’s opinion and orientation, but I don’t understand why I get suggestions that are entirely irrelevant to my choices and which are, well, political. That’s not why I’m paying a premium subscription.I actually find it potentially offensive. 

There are weirdly specific areas where I can’t add a song to the queue and it’s really frustrating. This is on both mobile and web. I’m on web right now, on an artist’s main page, and it won’t let me queue one of their top songs. It just doesn’t show the “queue” or “play next” buttons. So, I have to put all my songs into a playlist to play them how I want and then I can’t organize that playlist in a streamlined way because y’all don’t have playlist folders :)If y’all could implement this site-wide, it would help me second guess moving to a different platform because I’m having a lot of organizational frustrations. 

Hi, since Sunday, my listening history is not updating anymore. I’m getting the same issue on mobile and on the web.

I have multiple monitors (in-built laptop screen, one horizontal monitor and one vertical monitor) and I’m seeing an issue where the Deezer app crashes when I drag the Deezer window from one monitor to another.No error message is displayed, it just closes unexpectedly. Windows 11 Enterprise 22H2 build 22621.3155Deezer app 6.0.80

Hello tout le monde,Je bosse actuellement sur un projet perso de découverte musicale et de petits jeux/quizz interactifs. Pour le moment, toute l'application tourne avec l'API Spotify, mais j'aimerais vraiment basculer sur Deezer. Déjà pour soutenir un acteur français, mais surtout pour votre modèle de redistribution plus éthique envers les artistes (le côté User-Centric).Le souci c'est que je suis bloqué sur le portail développeur avec le message classique : "We're not accepting new application creation at this time. Please check again later."Mon code est prêt et j'ai besoin de tester l'intégration de l'OAuth et du SDK Web Player. Est-ce qu'un admin de la communauté aurait la possibilité de débloquer mon compte ou de me créer une app de test manuellement sur mon profil (nicolas sanchez) ?Merci d'avance pour le coup de main !Nico

Hey folks,first i love the music selection in Deezer and how the algorythm plays my kind of music - well done better then any other app and! full songs not this 2,20m short songs like on ...you know who i mean.But beside all the pros i have this really annoying issue that Deezer stops randomly on my Nest devices. I tryied everything but it wont work. Its on both devices and now im at this point where i stop to listening music cause of this issue.It happens all the time.Is there any bugfix on the table from the devs? Please!my connection is around 50mb/s and there is no issue with it.

Hello,every time I listen to Deezer with my Sonos system, it will add every song twice to my listening history on Deezer.Seems like the song gets tracked once it starts and gets tracked again once it ends.I guess this will also ruin my monthly listening stats? Could you please solve this? 

For some reason the desktop app (OS 😵 doesn’t keep me logged in, so I periodically need to sign in again.   Doing so requires spending 2-3 minutes clicking on pictures of traffic lights and fire hydrants.   This is absolutely ludicrous behaviour for a *desktop* app. Honestly, the desktop app shouldn’t auto-logout at all. If you are so worried about robots, then switch to 2-factor authentication or something.

Play my favorites shows as a Mac shortcut but when I try to run it it says Deezer must be installed.  Is the desktop download no a real app?

I have enabled Queue synchronisation, but at phone and PC have not same queue. 

Hi, I use deezer on pc (windows 10) and music is randomly stopping (often end of songs). This has been happening for a few months, I would say around 3 or 4. Sometimes it’s random songs but some songs always do that, for example dracula by tame impala for some reason it always stops near the end.I would love any help thanks !

I’ve noticed that lately I will add some albums/songs in a queue and if I pause to step away for a bit of time, when I get back my queue will have disappeared - so it looks like I haven’t had anything playing - i know this sound weird but it’s happening all the time. 

I made a collaborative playlist. I edited it on my desktop, but it doesn't synchronize with my mobile ap. Also, when I try to make changes via mobile app the save button isn't working. 

Hi,I saw another track that was fine in the past and is now cut off at the end, making it sound very odd when you listen to it.I’ve tried to report it to the support, but as always, they don’t read the ticket and prove unwilling to address the issue. ​@Alfredo.Deezer, could you please forward that to the right person?- URL: https://link.deezer.com/s/33iqUeObyezmEyuc27xgj- Title: Break Well- Artist: Mount Kimbie- Album: unknown (the app doesn't the album in the queue—it's coming from "Mixes inspired by..."), if I click on the song, I see it’s an album “Cold Spring Fault Less Youth”, so maybe it’s that?- Normal length: 3:42, corrupted track’s length: about 3:39-3:40.Windows app version 7.1.200, though it's irrelevant since the problem is on your server (same issue with the browser and the Android app).If that helps, I can put the track file I see in the cache in attachment, or just give its length, but you should see the same issue on your side. I’ve tested it on a new PC where I install

Hi,The Deezer Garmin app available on the Connect IQ store is currently not syncing. It took me a while to be able to login, since it wasn’t working at all a couple days ago. Now it seems okay. However, it’s impossible to add songs to the watch as it says “Some content could not be downloaded” after a couple of seconds of syncing. I tried on my Forerunner 965 and my old Forerunner 245 Music.A quick look at the reviews on Connect IQ indicates that most users have been experiencing this issue since June. Is this app abandoned? I cannot imagine why this issue would be ignored for so long otherwise.So, is there any fix coming or any workaround in the meantime?Thanks.

I’m trying to clean up my playlists.Currently I have a playlist (A) with songs that are in 2 playlists (A+B).I want to remove all songs from playlist (B), which are in playlist (A).Is there a way to do this that does not require me to tap each song i want to remove in playlist (B)?I found no way in the WebApp, the DesktopApp or the AndriodApp.Thank you!

I can't play some tracks. They're appearing greyed out and it is telling me that they are not available in my country. A couple weeks before deezer also was showing me message with an error MS2002.  It started a month before after several updates. And I can't play them on all of my devices: web browser, desktop windows 11, android and on IOS ipad.  For example, I can't listen to the music of Hans Zimmer and specifically his album Pirates of the Caribbean At World's end. Yet I can perfectly load his other music and POTC soundtrack to other chapters. And I've been using deezer almost for 10 years now which feels very weird and disappointing to have this problem with soundtracks that I have listened for hundred times. Please help me

Hi Deezer team !I just switched from spotify to deezer, and just now realized you guys are still not making the API available !We are in 2026, and people have their own AIs and open Claws, Letta,…. Could you please reopen your API? it seems a little 2001 and backwards not to have it up and running again.thanks!

When Deezer is playing tracks continuously on my PC (without skipping any tracks), the app stops after approximately 4.5 hours of playing.Then an error appears on my screen. After that the app is frozen and the only solution is to restart the app. When I skip several (more than 10) tracks after another from my playlist or any Deezer playlist the app also freezes. After that the app is frozen and the only solution is to restart the app.Two Deezer app updates that i got recently (probably pushed by you), I am now at 7.1.160, did not help. One other mysterious item which may have a connection: the track "not another worldwar" from the artist "urban heroes" always refuses to play on my PC. After that the app freezes and I need to restart it.The funny thing is that this track does play on my Iphone without any problem.Maybe this helps in solving the issue.What I need: A technical review or escalation to someone with the authority to move this forward.I appreciate your assistance and look fo

Is there any way to fix this? I can’t play my tracks. I know this has been happening for a bit and to some others too.I am on Chrome OS, and have to stay on it so no mobile app or premium either.