Other devices

For troubleshooting on any other devices supporting the Deezer app, ask your questions here!

  • 373 Topics
  • 4,646 Replies

373 Topics

Jaime.
Community Manager
Jaime.Community Manager
published in Other devices

Deezer x Sonos

As some of you may already know, Deezer entered into a long-term partnership with Sonos earlier this year. Since April, Deezer's streaming radio service, Sonos Radio, and its subscription service, Sonos Radio HD, have provided an extensive, curated music catalog. We in the Community team therefore want to take the opportunity to start a cooperation here too 💪. Sonos also has a 👉cool community 👈 So you can be excited to see what's to come. 😎 Sonos stylish speakers deliver incredible sound for music, TV and much more. They are the perfect partner for our music catalog. 🤝 The Sonos app allows you to listen to your entire Deezer music library in every room of your home. 🎵 Sonos really has a wide range of products, there is something for every taste 🔉  HERE you will find an overview and detailed descriptions of all speakers. ❗ Do you already know Sonos? Do you use the products? What are your recommendations? Feel free to leave a comment about it. ❗ Are you a proud Sonos user? 😎 Then

2744
awesomemac
Lover
6 days ago
K
Community Manager
Kevin DeezerCommunity Manager
posted in Other devices

Security certificate issue on a number of devices

Hello Community,Due to a global security certificate expiration, a number of devices (particularly older devices) have started experiencing connectivity issues between some of our partner’s servers and the Deezer platform. We are contacting our partners to let them know that an update is necessary from their end in order to solve the issue.We thank you for your understanding while we work with our partners to resolve these issues.

82
B
Lover
6 days ago
H
Runaway Baby
Hifiman000Runaway Baby
posted in Other devices

Deezer HiFi for Denon HEOS and Denon / Marantz HEOS built-in devices

Is there a time frame for Deezer HIFI Heos support?

270
D
Tiny Dancer
20 hours ago
B
Lover
buttyradioLover
asked in Other devices

Deezer is nor working with Squeezebox anymore

Me and several other users have trouble using their Deezer account with mysqueezebox.com Since two days it is not possible to login from mysqueezebox.com to Deezer. We talked to the developers of the Deezer plugin and they gave the following answer:"FWIW: I've reached out to Deezer about the failures we're currently seeing. I see in the log files that those auth calls time out. They're not refused, nor would we get any error back. They just do not react at all."As I understand you need to give a new configuration to the mysqueezebox.com configuration? Could you please give us this configuration or a direct technical email contact with a person who will respond? There are plenty Deezer X Squeezebox user having this issue. We do not want to move to Spotify or Quobuz who give support to mysqueezebox.comPlease help us!@Andrewj27 @tsrautia @dakotaro @deschman @frorqf13 @bratman @spike589715 

86
V
Tiny Dancer
21 hours ago
A
Lover
Andrewj27Lover
asked in Other devices

Unable to log in to mysqueezebox.com

Since yesterday, my squeezebox players and server (raspberry pis) have only been able to play Deezer Smart Radio. Mysqueezebox.com will not accept my credentials to log in to Deezer even though they are correct and I have a paid hifi account. Deezer has been working without a problem for years on my system. Anyone else having the same problem or know the solution?Thanks

38
S
Tiny Dancer
1 day ago
Ł
Tiny Dancer
Łukasz.STiny Dancer
asked in Other devices

Shuffle mode not working on chromecast integration with Deezer

HelloI'd like to ask, why the shuffle button disappears when I play music by Chromecast. Overall, Chromecast music playback works very poorly. Disconnections are common.When I play on headphones or Bluetooth it’s fine.Thanks  

10
MrHaroldA
Tiny Dancer
1 day ago
M
Runaway Baby
mistyjoyRunaway Baby
asked in Other devices

new desk top v 6.0 not working

After uninstalling and reinstalling I can not download my favorit tracts. I click on the download icon but it does not respond. Also as I scrole down tracts change from playable to not playable in an instant then scroling down ferther I find the same tracts playable. I have spent 2 days checking my computer and everything is 100%. I whent to the web player and am having the same problem. Very frustrating

4
S
Tiny Dancer
1 day ago
J
Runaway Baby
jakkuzRunaway Baby
asked in Other devices

Wear OS 3 and above (TicWatch 5 Pro)

Apps connects with phone without problem and then does nothing, sometimes shows played on phone track but while trying to interact with it, like hitting next song or like it, brings ‘pair  new device’ window - but it doesn't list phone mac address.

0
J
Runaway Baby
1 day ago
R
Runaway Baby
ReflexiveBeefRunaway Baby
asked in Other devices

Allow exclusive control of sample rate for external DACs

Add ability for the desktop app to act in exclusive mode in Windows to enable on-the-fly adjustment of sample rate depending on the source, avoiding windows up- or down-sampling before heading to external DAC. Bonus points to include an ASIO implementation option for ASIO enabled DACs.

5
Barendrecht
Lover
2 days ago
Barendrecht
Lover
Barendrecht
asked in Other devices

hifi on windows/ unanswered question ❓

Hi,https://en.deezercommunity.com/android-47/am-i-paying-for-flac-quality-on-android-if-there-is-no-hifi-bit-perfect-available-76677This topic was closed, but last message from Deezer was "will share it internally and let you know!". can you please let us know the answer?kind Regards, Barendrecht

0
Barendrecht
Lover
2 days ago
T
Tiny Dancer
tosemusernameTiny Dancer
asked in Other devices

Songs randomly appearing as unavailable after each page refresh

Seriously, what’s the deal? I open my playlist on the web player on Firefox, and it’s like a bingo of which songs will appear as “unavailable in my country” and up for getting replaced, until I refresh the page again, and the prank pulled by you goes on.A bunch unavailable despite all of them being available as shown belowWtf?

0
T
Tiny Dancer
2 days ago
M
Tiny Dancer
marko012Tiny Dancer
asked in Other devices

Deezer connect on Tizen

When will Deezer connect option on Samsung TVs with Tizen be available? Thank you.

0
M
Tiny Dancer
3 days ago
C
Lover
Captain_Eric1Lover
asked in Other devices

MP3's not all upload on Deezer Web Player on Windows PC

I’ve done uploads of my MP3’s before. But now it isn’t working, not consistently.I’ve read and followed the steps on the Deezer help page.Some uploaded ok, (say 10) and the others, maybe 20 haven’t. And it is slow to upload the one’s that did work.What should I do?

1
Nina Nebo
Deezer Legend
4 days ago
M
Runaway Baby
MamkuRunaway Baby
asked in Other devices

Deezer not working with Yamaha Musiccast

Device R-N402DMusiccast app version 5.52Problem is 2 months old. 

4
Leonídia.Deezer
Community Manager
6 days ago
A
Lover
awsteenohLover
asked in Other devices

Did you resolve this?

 

3
Leonídia.Deezer
Community Manager
6 days ago
S
Lover
scutu_mixLover
posted in Other devices

Deezer Browse not loading sections!

Thanks to the latest useless update which has created more problems than necessary the Android Tv app is not even working properly. Most of the "Browse" sections are not loading, here's a video:https://youtu.be/A8fu1pn2ZIQ?si=qDzn-oVmZUE5M_36 Running the latest Android Tv OS version on my Nvidia SHIELD with the latest Deezer app.Yes, I reinstalled the app and still no changes. Internet works great with up to 1 Gbps speed. Deezer, cold you please focus your resources on making shre the apps are working properly before you look into changes that bring no value to the users? 

2
S
Lover
6 days ago
A
Anonymous
asked in Other devices

Same playlist shows differently in different browsers

Safari vs Firefox side by side. 

2
Nina Nebo
Deezer Legend
7 days ago
A
Anonymous
asked in Other devices

An Error occurred

Deezer - Will this ever be resolved?I’ve been having this issue for about two years and nothing.Customer support tells me to clear my cache, which does not work. He is also sick of hearing me complain about it over and over.Please, a serious answer, not just to open a ticket.   

4
A
8 days ago
J
Tiny Dancer
Jorge I.Tiny Dancer
asked in Other devices

Can't open albums on Desktop or Browser

I’ve had this issue for a while now on Windows 11. I just downloaded the latest version of the desktop app in the hopes that I would be able to open albums again, but I still get the same message both in the app and in my browser (Opera): 

1
Nina Nebo
Deezer Legend
8 days ago
N
Nicomel
asked in Other devices

Deezer playlists with Amazon Alexa

Hi, Is it now possible to listen to our playlist with Alexa ?

129
D
Tiny Dancer
12 days ago
J
Runaway Baby
jedi_knightRunaway Baby
posted in Other devices

Yamaha Musiccast

For several days now, listening to Deezer FLAC has stopped after a few songs, no catalog or flow is available

11
Leonídia.Deezer
Community Manager
13 days ago
B
Runaway Baby
BogdaniusRunaway Baby
asked in Other devices

Where is the equalizer in the desktop application?

 

3
Nina Nebo
Deezer Legend
13 days ago
F
Runaway Baby
faraklitRunaway Baby
posted in Other devices

Musiccast connection problem

I get “Access Error - Unable to register your system.” message 😔😔 yamaha rn803d. My iPhone app works fine. 

14
Leonídia.Deezer
Community Manager
14 days ago
D
Runaway Baby
DkolbinRunaway Baby
posted in Other devices

An error occurred, please try again later, on Deezer and Chrome

Is there any way to fix this? I can’t play my tracks. I know this has been happening for a bit and to some others too.I am on Chrome OS, and have to stay on it so no mobile app or premium either. 

25
J
Tiny Dancer
17 days ago
Y
Runaway Baby
yen11Runaway Baby
asked in Other devices

Desktop app resolution

Why desktop app have 320 kb s resolution only

2
Leonídia.Deezer
Community Manager
18 days ago
TERMS OF USE DEEZER COMMUNITY SITE