Other devices

Rob Igo Deezer Legend

Deezer Desktop App - all feedback, bug reports, tip and ideas/suggestions here please!

Hi everyone let's use this post for anything to do with the new Beta Desktop App @Anja will move any related posts over - let's give the team any bugs or feedback/ideas I know I already have plenty! cheers Rob

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5 days ago

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karlosmunjos One hit wonder

'JavaScript error occurred in the main process' - Windows Desktop App

Answered

Hi, yesterday I have updated deezer app, and this error is a result when you start the app.App version 4.17.10.0, I have tried with repair, restart and even uninstal and install. Nothing helped.Is it a known bug? as deezer worked perfectly before the update!

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8 days ago

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Warren Edge One hit wonder

Windows 10 Deezer App loads but shows grey screen

Answered

Hi All, Since yesterday when I launch the Deezer App downloaded from the windows 10 store it just opens up a blank form. I have tried uninstalling and re-installing but it does not solve the issue. Has anyone else had this issue? Does anyone know a solution? Many thanks, Warren

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2 months ago

Anja Megastar

[TIP] How to set up and use Deezer on Amazon Alexa

Here's everything you need to know to get started with Deezer on Alexa! How do I set up Deezer on Amazon Alexa? If you have just bought yourself a new smart speaker, you will first need to complete the initial setup steps for your new device. Once you've set up your Alexa-enabled device, you’ll nee...

4 10398 76

2 months ago

Anja Megastar

Browser Issues - Symptoms and Answers

Deezer playing up on your browser? Browse this troubleshoot, and see if any of these steps lend a helping hand. When it comes to technical difficulties the simplest answer is usually the correct one. Firstly, turn it off and on again. If that didn’t work, we’ve tried to help by including ‘symptoms,’...

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8 months ago

Noam Asulin Deezer Legend

[TIP] In case you want to enable CROSSFADE on web player , here is how to do it

Cross fade is available on web player but only when using flash . I'm using Chrome . Follow the steps bellow to enable cross fade on Chrome : 1. Navigate to the gear icon near your profile picture and check out the HTML5 checkbox . 2. Approve the reload request . 3. Navigate again to the gear icon...

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10 months ago

Noam Asulin Deezer Legend

[TIP] How to cancel automatic recommendations on web player

Hello ! Probably some of you don't want Deezer to recommend new tracks when an album you listen to is finished , so this is how to cancel it . This tip is relevant for web only : 1.Click on the queue icon 2.Checkout the V mark on checkbox 3.Done Use the attached images to cancel this feature .

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1 year ago

Noam Asulin Deezer Legend

[TIP] Control Deezer with Chrome extension

Hi . If you want to be able to control Deezer on Chrome , from every tab here is how. Download the Deezer control extension from the Chrome web store : https://chrome.google.com/webstore/detail/deezer-control/cmkmelneeccijablfclenghkcbopdemg?hl=en Next install the extension . After the installati...

3 1106 0

2 years ago

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Ionut Stancu

Samsung TV keeps loading and nothing happens

Question

Hello all,I’m using Deezer on iOS without any issues.Also it works in web browser (quite slow actually, but it works).But Windows 10 (version 1709) Deezer desktop app (version 4.17.10) is not loading music at all. I play a song and it’s buffering every 2-4 seconds. That means I can listen to a 3 min...

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26 minutes ago

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okideezer

Control other devices on WiFi

Answered

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2 hours ago

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Drunken_prozac Groupie

Google Home specific version of a song

Question

So I have only just started using Deezer after being with Spotify for the past year and I can't find a way to get specific versions of songs to play on Deezer. For example if I ask "Hey Google, play into the unknown by Panic at the Disco" all I get is the version from the frozen album. I have asked...

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5 hours ago

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GerAndAnli

What does "Car mode" do?

Answered

Hey everyone, What does the "Car mode" option do?

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5 hours ago

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Etienne.Venter Groupie

Music does not play unless I download my playlists

Answered

It does not matter whether I am playing through the web, the Windows app or the app on my Android. Music does not play, it plays for 10 seconds and then just stops. This is not only on my mobile network, but I have tried 5 different wifi networks as well and get the same problem. It’s been happening...

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6 hours ago

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Geb Groupie

Deezer stops playing again and again

Question

Hello there,For several months now Deezer hifi account and while playing on my Marantz ND8006 wih the Heos app, it stops after 3, 4 or 5 songs. Again & again.It's displaying then cannot connect with Deezer. My Wifi signal is good, my Heos app is up to date and is connecting well over wifi (other...

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8 hours ago

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globetrotterdk Emerging artist

Alexa and Echo Dot 3rd. gen brain dead with Deezer playlist

Question

I have a problem with a playlist that Alexa couldn’t find, so I changed the name and Alexa still can’t find it. I tried uninstalling and re-installing the Deezer skill, but that hasn't helped. Alexa got confused with a playlist named “C Instrument Practice”. Too little a pause between “c” and “inst...

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9 hours ago

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landy66 Groupie

Samsung Multiroom App - Error for new playlists

Answered

I created a new playlist at Deezer. Trying to open the playlist in Samsung Multiroom App the error "Deezer: internal server error" is shown. Old playlists can be opened but only when I do not open the new (bad) playlist before. After I already got the error ("Deezer: internal server error") and try...

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11 hours ago

solstice_outcry Chart topper

Delete playlist cover art

Question

Does anyone know if it’s possible to remove playlist cover art? For example, if I chose to add a custom photo for the playlist, can I revert it to not having any art other than the default? So far, I can only see where it allows you to replace, not remove.

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13 hours ago

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cgtn Groupie

Support By Ruark Audio R5

Answered

Мне интересно, будет ли поддерживаться Ruark Audio R5, к сожалению, нет возможности слушать музыку в формате FLAC. Музыкальная система R5 позволяет это сделать, но сам сервис deezer не дает такой возможности.

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1 day ago

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Lorenzo Smash hit

CarPlay needs SUBSTANTIAL improvements

Let's say that since you implemented carplay nothing has changed a) I can only start ONE Flow: the others are not available b) I can't understand why the artists are listed randomly... c) No shuffle d) No Repeat e) No queue It's a barebone CarPlay implementation and too far from being satisfactory

2 111 5

1 day ago

Sergio Crivelin Emerging artist

Surround 7.1 not working

Answered

I'm facing some issues since Deezer app (desktop) moved from a stand alone software do Windows Store (microsoft Store Windows 10), My speakers are configured to surrround 7.1, so even when the source is 2.0 (stereo), the soundcad upmix it to 5.1 or 7.1. It used to work perfectly until Deezer moved o...

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1 day ago

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Noel Swinn

When is Deezer HiFi available on Bose Soundtouch?

Answered

I was wondering if Deezer HiFi would be coming to Bose soundtouch as it doesn't appear as available? Many thanks Noel

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1 day ago

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Lisa_Bg New member

Range Rover issue: no match when searching for artists

Answered

Hi, I have a Range Rover with the native "Deezer" APP that has always worked well; lately searching for artists, I return "no match" ... do I have to set something in my account? Could there be any regional limitation if I have purchased the deezer account in a country other than mine? Thanks

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1 day ago

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Kirill.Nechesa Groupie

Media control keys not working on desktop beta app with Mojave

Answered

All as stated, f7, f8 and f9 stopped controlling Deezer player just after macOs update. I use desktop app v0.13.4, cannot really find anything related to media controls in mac settings. Miss those sweet days, when I had no need to open the app to switch the track. healp

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1 day ago

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aloaa1 New member

Error occurs, when I quickly change songs

Question

Hi there,I found recently that an error always occurs, when I quickly change several songs.It repeats after3-6 songs. Pls help to fix it. Screen below.

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1 day ago

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Max Rest

Desktop app play button doesn't work on the taskbar (Windows 10)

Answered

I’m asking about this menu. A few weeks ago it worked correctly. If I clicked “Play” I was able to pause the music and click the previous and next track. But now it doesn’t work. If I click “Play” the music doesn’t play.The attached file was created while music was playing (you cannot see the pause...

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1 day ago

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1436 Topics

Deezer Desktop App - all feedback, bug reports, tip and ideas/suggestions here please!

'JavaScript error occurred in the main process' - Windows Desktop App

Answered

Windows 10 Deezer App loads but shows grey screen

Answered

[TIP] How to set up and use Deezer on Amazon Alexa

Browser Issues - Symptoms and Answers

[TIP] In case you want to enable CROSSFADE on web player , here is how to do it

[TIP] How to cancel automatic recommendations on web player

[TIP] Control Deezer with Chrome extension

Samsung TV keeps loading and nothing happens

Question

Control other devices on WiFi

Answered

Google Home specific version of a song

Question

What does "Car mode" do?

Answered

Music does not play unless I download my playlists

Answered

Deezer stops playing again and again

Question

Alexa and Echo Dot 3rd. gen brain dead with Deezer playlist

Question

Samsung Multiroom App - Error for new playlists

Answered

Delete playlist cover art

Question

Support By Ruark Audio R5

Answered

CarPlay needs SUBSTANTIAL improvements

Surround 7.1 not working

Answered

When is Deezer HiFi available on Bose Soundtouch?

Answered

Range Rover issue: no match when searching for artists

Answered

Media control keys not working on desktop beta app with Mojave

Answered

Error occurs, when I quickly change songs

Question

Desktop app play button doesn't work on the taskbar (Windows 10)

Answered

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