Other devices

I recently signed up with Deezer and got rid of spotify.  I partly choose the app bc it works with android auto and my jbl Google smart speaker where I do 95% of my listening.  Works fine with AA, but I get a 404 error every time I try to link with my speaker in Google home.  Spent 20+ minutes with Google support only to be told to make a feedback report.  Spent 5 minutes with Deezer support and they told me it's a known issue for some with Google and they are working to resolve it. Unsure how long this has been an issue. So I how will find out if it's been fixed and how widespread is this?  I haven't seen anything come up in search that is recent. 

I just added Deezer to my Sonos system. I had Deezer a couple years ago and wanted to play with it again on my Sonos system. Oddly, none of my playlists are available. Clicking on the Deezer logo in the Sonos app returns a "Something went wrong" error. Deezer worked fine with Sonos a couple years ago. Any suggestions?

When you select a song in the sonos app and select “play radio”,  or you select an endless flow,  or play a mix based on an artist or song,  then the sonos app will often constantly jump to the next song.  Please look into this because it’s an essential feature that does not work.

Whenever I start a Deezer custom radio station from a track in the Sonos app, the playlist is generated but the songs skip through every few seconds, usually without playing any audio. I’m running my system on a wired LAN, so connection isn’t an issue. I only recently switched from Spotify and there were no similar issues with that. A search in the Sonos community suggests this is known about and the implication is that Deezer needs to look at its implementation to fix the issue. Are there any plans to address this?

 Hi everyone, I usually listen to music on Deezer during long gaming sessions and was wondering how others manage their playlists for this. I switch between focus music, upbeat tracks, and chill playlists depending on what I’m doing.For example, when I’m working on game-related projects or browsing resources like my site bloxsfruitscript, I prefer instrumental or low-distraction playlists, while during gameplay I like more energetic tracks.Do you have tips for:organizing multiple playlists efficientlyusing Flow vs custom playlistsany Deezer features that help with long sessions without constantly changing music?Would love to hear how others set this up. Thanks!

I see others are using Deezer on their LG TV. But when I go to the LG Content Store I don't see it listed as an app. Is it only for specific LG TV models? I have the 77” C9 OLED.    

I’m online. I do run adblockers. Its running fine otherwise, but this message shows up constantly so feels like it might be do some detection with analytics perhaps. I was able to see this message seem to popup right when the following entry was blocked. Hostrec.deezer.comStatus14:42:34.024 Request blocked.DNS event typeADNS statusREFUSEDRules||rec.deezer.com^ (AdGuard DNS filter)Data typeDNSStart time14:42:34.023Time0 ms edit 1: unblocked that specific dns request and so far no error message, will keep watching. If that’s the case then this subdomain being requested might be the problem. edit 2: it’s still happening. trying other domains that come up, no results so far. Disabling adblock altogether to see. Not sure what the online/offline detection is based on, since I know it’s

Even if I play a playlist from the first track in the list I cannot turn off shuffle. How can I turn it off?

Hi just started a free trial and have downloaded Deezer on Sonos. when I go to play music On Deezer I click on audio then devises but it's only showing my iPad to play on not Sonos. I have deleted Deezer on Sonos rebooted and reinput Deezer again on Sonos still have the same problem. Deezer is not recognising Sonos. please advice.

Hi there,I just imported 1700 tracks from a competitor into a new playlist on Deezer. Considering switching…However, in the web app (Firefox on Ubuntu 24.04), I cannot add my tracks to "Favorite Tracks" (and it does not seem to be possible to do this on the Android app at all). Even leaving it there for an hour in case it silently processes my request (I wouldn't know...) did not yield anything: nothing is added.What I did: went to my playlist, checked the top checkbox to select all tracks (and they are), then chose "Add to playlist > Favorite Tracks". Nothing happens. When I select a few individually and then add them in just the same way, it works.

I have always used Deezer when I play music, but one day, in late November, I was going to play some music on my laptop, but then, when I clicked the play button, instead of playing music, nothing happened, and it has been like that ever since. It's really sad because I use music a lot to help me focus and cheer me up when I go through hard times, but because of this issue, I haven't been able to use music. I have app limits, meaning that I cannot download Deezer on my laptop.😔

I have multiple monitors (in-built laptop screen, one horizontal monitor and one vertical monitor) and I’m seeing an issue where the Deezer app crashes when I drag the Deezer window from one monitor to another.No error message is displayed, it just closes unexpectedly. Windows 11 Enterprise 22H2 build 22621.3155Deezer app 6.0.80

Hi, where can I download a Deezer desktop version compatible with macOS Big Sur?Thanks,GG

Hi,I just installed Deezer. It works fine on my phone but on the computer there are constantly blips in the streaming as if the bluetooth connection for my speaker isn’t working properly. Yet when I’m streaming with any other app, Spotify, YouTube or whatever, the sound is perfect. Does anybody have any idea what’s going on?Thanks!

For years I have used Deezer on my Alexa in the Netherlands. I go away for three weeks in 2024 and I come back and now it doesn't work. I get told that Deezer isn't supported in my location. But it was for years! What has changed? Why can I no longer use Deezer via my Alexa in the Netherlands? (Obviously I can use bluetooth but that isn't the point right now)

Dear all, I noticed that the search bar on my browser seem to not give any results anymore, no matter the words I search for. See below:  Is there any reasons for this? I noticed the issue on two different laptops. It might be with my account for X or Y reason. Many thanks for guidance and help!

I’ll be playing a playlist or queue, a song will end, and it will continue to show that song as playing even though the next one(s) is playing. It seems to only happen on the browser. I can fix it temporarily by closing and reopening the Deezer page. I’m on Windows 10 and use Firefox.

The equalizer settings aren't being configured as described in the help section. How do I set the equalizer on a computer, in a browser, and in a Windows application?

A lot of Squeezebox users are reporting in the LMS forum that the new local Deezer plugin for LMS stopped working properly a couple of days ago. “My Collection” is showing up as “Empty” in all categories (Songs, Albums, Playlists, etc.). I can listen to my Flow and Smart Radio, but song titles and artwork are not displayed, and users who log out are unable to log back in. I hope Deezer will be able to help resolve this situation.

Sometimes the app crashes on opening it, and sometimes it opens. When it opens there’s a random chance that it crashes when navigating menus, about 30% of the time, and it also randomly crashes when playing music. I’ve restarted my computer, and reinstalled deezer to no avail, and I’m certain it isn’t a hardware issue as I’m on a relatively new computer which I built myself and it isn’t having issues with any other apps. I have no 3rd party antivirus other than windows defender, but I do have a vpn, but whether its on or off doesn’t make a difference. I managed to get it to spit out a crash report randomly, which read “type error intermediate value is not a function error”. 

Hi ,The HiFi icon is visible otherwise, but it disappears all of a sudden when I start casting to my chromecast audio.Does this mean the audio isn't HiFi anymore while casting?I'm on deezer beta btw  

Hello, Although I am using deezer premium and am able to stream at the HiFi (FLAC) quality on my PC and my Smartphone, I am wondering why I am unable to do so on my Smart TV. I am only able to stream at HQ.I would appreciate it if I could be provided with an answer as to why I am not able to do so. The Deezer HiFi app no longer exists, and there is not another, better subscription plan that I can use. Such an issue should be fixed, having in mind that Deezer cannot compete with Tidal and Spotify without FLAC. Many thanks, AleksandarA user of Deezer since 2013

I have an Onkyo TX-RZ50, I really enjoy using the built in Deezer integration, but I have a couple of issues with it. Mainly it seems like gapless playback doesn't work when I connect to the receiver from the Deezer Android app.  Secondly I really like the way the track that is playing is displayed, but it bothers me how low res and small the album artwork I find the art to be incredibly important, and the highly compressed image makes me want to play somewhere else just to be able to see it. I see the Onkyo integration is a beta feature, is this an effort by Onkyo or Deezer? Is still being worked on? These are two issues that if addressed would make using the receiver integration a no-brainier for me.