Other devices

1502 Topics

Rob Igo Deezer Legend

Deezer Desktop App - all feedback, bug reports, tip and ideas/suggestions here please!

Hi everyone let's use this post for anything to do with the new Beta Desktop App @Anja will move any related posts over - let's give the team any bugs or feedback/ideas I know I already have plenty! cheers Rob

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3 days ago

Anja Megastar

Browser Issues - Symptoms and Answers

Deezer playing up on your browser? Browse this troubleshoot, and see if any of these steps lend a helping hand. When it comes to technical difficulties the simplest answer is usually the correct one. Firstly, turn it off and on again. If that didn’t work, we’ve tried to help by including ‘symptoms,’...

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18 days ago

Anja Megastar

[TIP] How to set up and use Deezer on Amazon Alexa

Here's everything you need to know to get started with Deezer on Alexa! How do I set up Deezer on Amazon Alexa? If you have just bought yourself a new smart speaker, you will first need to complete the initial setup steps for your new device. Once you've set up your Alexa-enabled device, you’ll nee...

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26 days ago

Noam Asulin Deezer Legend

[TIP] In case you want to enable CROSSFADE on web player , here is how to do it

Cross fade is available on web player but only when using flash . I'm using Chrome . Follow the steps bellow to enable cross fade on Chrome : 1. Navigate to the gear icon near your profile picture and check out the HTML5 checkbox . 2. Approve the reload request . 3. Navigate again to the gear icon...

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1 month ago

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Warren Edge One hit wonder

Windows 10 Deezer App loads but shows grey screen

Answered

Hi All, Since yesterday when I launch the Deezer App downloaded from the windows 10 store it just opens up a blank form. I have tried uninstalling and re-installing but it does not solve the issue. Has anyone else had this issue? Does anyone know a solution? Many thanks, Warren

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4 months ago

Noam Asulin Deezer Legend

[TIP] How to cancel automatic recommendations on web player

Hello ! Probably some of you don't want Deezer to recommend new tracks when an album you listen to is finished , so this is how to cancel it . This tip is relevant for web only : 1.Click on the queue icon 2.Checkout the V mark on checkbox 3.Done Use the attached images to cancel this feature .

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1 year ago

Noam Asulin Deezer Legend

[TIP] Control Deezer with Chrome extension

Hi . If you want to be able to control Deezer on Chrome , from every tab here is how. Download the Deezer control extension from the Chrome web store : https://chrome.google.com/webstore/detail/deezer-control/cmkmelneeccijablfclenghkcbopdemg?hl=en Next install the extension . After the installati...

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2 years ago

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Kaxi77 New member

Deezer Desktop App 4.18 - Login problems and No internet connection error message

Answered

Hi, Have a problem with MacOS app login, have changed password couple of days ago, login to web and IOS app successful without any issue but, when I try to login from MacOS app getting notification “Your details are incorrect. Please try again”. have tried with Windows 10 app, have the same issue,...

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1 hour ago

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Leon_Feldman New member

No Album Pictures

Question

Hello, I have no album pictures on my playlists Is it OK ?

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2 hours ago

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MrSimplyDreamer Groupie

I can't login on my Onkyo TX-NR474

I can’t login on my receiver Onkyo, because i have just one way to login by email. But i registered by google account, and i can’t change method of autentification in my profile. Please help.

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2 hours ago

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Hifiman000 New member

Deezer HiFi for Denon HEOS

Answered

Is there a time frame for Deezer HIFI Heos support?

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8 hours ago

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james.cudd New member

Deezer App for Mac OS 'cant be opened because Apple cannot check it for malicious software'

Answered

Just tried to download the Deezer desktop app (4.18.0) to Apple MacBook running Catalina 10.15.1 and getting the above error message when trying to open the app for the first time. Anyone else having this issue or know a fix?

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14 hours ago

elroy One hit wonder

Error, An error occurred, please try again later.

Answered

Hello! I got that error at least 9 hours after every one-tree songs plays. Deleted cache, restarted browser, restarted pc, and he isn’t gone. Checked internet connections, all is good. Anyone know what happened ? Web DeezerUbuntu 16.04 LTSGoogle ChromeVersion 78.0.3904.87 (Official Build) (64-bit...

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15 hours ago

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Alexandr Bondarets New member

Back button is not working on the Deezer Desktop App (Windows and Mac)

Answered

When you forward through pages (e.g Artist - > Playlist) and then navigate back with Back button navigation doesn't work - it's just scroll page to the top. Could this issue be fixed?

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18 hours ago

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jan.potocki New member

Deezer Desktop App - does not keep me logged in and too many Captchas

Answered

For some reason the desktop app (OS doesn’t keep me logged in, so I periodically need to sign in again. Doing so requires spending 2-3 minutes clicking on pictures of traffic lights and fire hydrants. This is absolutely ludicrous behaviour for a *desktop* app. Honestly, the desktop app should...

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1 day ago

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Telmo Menezes New member

Annoying logouts and captchas

Hello, Using Deezer on the desktop (macOS Catalina) is becoming quite annoying, because I am frequently logged out, and then when logging in I am served a captcha where I have to solve a number of Google’s visual charades with buses and traffic lights. Is this just me? I love Deezer overall, but it...

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1 day ago

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TheRealNeon Groupie

Apple Watch 4 Cellular Streaming

Answered

Hi i got an Apple Watch 4 with an working esim and today i try to use my Deezer App without Iphone during my fitness lesson in studio. i can´t believe it, but i got no sucess to use my account via the apple watch. Could it be true, that Cellular Streaming is not implemented for an apple watch? in th...

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1 day ago

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JackJWatson New member

How to control amazon echo music from mobile or desktop

Question

I have recently moved from Spotify to Deezer and am struggling to figure out how to control the music playing on my Amazon Echo Dot with my (android) phone or my (windows) PC, both of which I have the Deezer app on. All my music was interconnected with Spotify, but now I have to control everything o...

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1 day ago

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Aquar Groupie

Media keys not working on Windows Deezer Desktop App

Answered

I've just updated the desktop application 5 minutes ago. Current version - 4.0.5 Before that version I was able to do Play/Pause, Next actions right from my keybord buttons being in any other application, means globally. Deezer was just minimized in taskbar. My keyboard - Steelseries APEX 350 https:...

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1 day ago

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mihai.florea One hit wonder

Deezer Desktop App is not working with a proxy server (from work)

Deezer app (0.2.55) on Windows 10 (1607) is not working at work (where a proxy it is used for access the internet). Can you fix it, please? In this site, there was a comment in French of someone reporting that Deezer app is not working with proxy pac file and he mentioned that for him is working by...

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1 day ago

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uglybob One hit wonder

Space bar doesn't work well on browser (windows 7)

Answered

Hey, Am I the only one having trouble with the space bar? I expect it to pause/resume the track I'm listening. Even if it seems to try to do so, pressing space bar pauses and resumes the music almost instantly, as if I was pressing very quickly two times the space bar. This behaviour only happens o...

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1 day ago

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ObSkewer Groupie

Albums listed twice for me (Website, Desktop and Android apps)

Question

For the last while, but seemingly worse recently, I have had an issue when checking the Editor’s Picks for the Metal category or the New Metal Releases feed that many of the albums will be listed twice. Editor’s Picks (Metal)New Metal Releases (scrolled down a little to a cluster of duplicates)I hav...

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2 days ago

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Meralda New member

Deezer Desktop App shows as Offline / No internet connection

Answered

Hello, I’ve been using Deezer desktop app for more than a year now, but since last week it shows me “You seem to be offline...” message, despite that i do have active internet connection. Pushing Retry button doesn’t help. I have reinstalled the app (v.4.18.11), but it didn’t help either. I would...

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2 days ago

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JADA04 Groupie

Amazon Alexa cannot find the artists or songs anymore

Question

switched from Premium to Family and Alexa can't find the songs I got before. ie play carol king from Deezer and say "I can't find that on Deezer" it is annoying because we have two devices Echo and Sonos and cannot get full use of them anymore. Have checked that both are running the Alexa app, bu...

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3 days ago

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jbunshaft Groupie

Playback freezes intermittently--suggestions?

Question

Hello, all. I play music from Deezer through our home system. (Control4 through a Bose speaker system.) This doesn’t happen every time, but it’s an ongoing issue that repeats all too often… A song will be playing, and then it will stop/freeze for a second or two, and then it will start up again on i...

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3 days ago

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