Other Devices

For troubleshooting on any other devices supporting the Deezer app, ask your questions here!

1,140 Topics
8,311 Replies

Rob Igo Deezer Legend

Deezer Desktop App - all feedback, bug reports, tip and ideas/suggestions here please!

Hi everyone let's use this post for anything to do with the new Beta Desktop App @Anja will move any related posts over - let's give the team any bugs or feedback/ideas I know I already have plenty! cheers Rob

Anja Megastar

[TIP] How to set up and use Deezer on Amazon Alexa

Here's everything you need to know to get started with Deezer on Alexa! How do I set up Deezer on Amazon Alexa? If you have just bought yourself a new smart speaker, you will first need to complete the initial setup steps for your new device. Once you've set up your Alexa-enabled device, you’ll nee...

Anja Megastar

Browser Issues - Symptoms and Answers

Deezer playing up on your browser? Browse this troubleshoot, and see if any of these steps lend a helping hand. When it comes to technical difficulties the simplest answer is usually the correct one. Firstly, turn it off and on again. If that didn’t work, we’ve tried to help by including ‘symptoms,’...

Warren Edge One hit wonder

Windows 10 Deezer App loads but shows grey screen

Solved

Hi All, Since yesterday when I launch the Deezer App downloaded from the windows 10 store it just opens up a blank form. I have tried uninstalling and re-installing but it does not solve the issue. Has anyone else had this issue? Does anyone know a solution? Many thanks, Warren

Noam Asulin Deezer Legend

[TIP] In case you want to enable CROSSFADE on web player , here is how to do it

Cross fade is available on web player but only when using flash . I'm using Chrome . Follow the steps bellow to enable cross fade on Chrome : 1. Navigate to the gear icon near your profile picture and check out the HTML5 checkbox . 2. Approve the reload request . 3. Navigate again to the gear icon...

Noam Asulin Deezer Legend

[TIP] How to cancel automatic recommendations on web player

Hello ! Probably some of you don't want Deezer to recommend new tracks when an album you listen to is finished , so this is how to cancel it . This tip is relevant for web only : 1.Click on the queue icon 2.Checkout the V mark on checkbox 3.Done Use the attached images to cancel this feature .

Noam Asulin Deezer Legend

[TIP] Control Deezer with Chrome extension

Hi . If you want to be able to control Deezer on Chrome , from every tab here is how. Download the Deezer control extension from the Chrome web store : https://chrome.google.com/webstore/detail/deezer-control/cmkmelneeccijablfclenghkcbopdemg?hl=en Next install the extension . After the installati...

Jordi Ibero Cabronero Groupie

CarPlay not loading and another issues

I’m very disappointed with Deezer on CarPlay. It’s a disaster. App stuck loading... need to close and open again to load a playlist... and then you cannot select one song, every time you pick a song, doesn’t matter... it plays the first one. it’s so... disappointing we are waiting for a fix so l...

poleb

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Question

superhero ( Captain Marvel ) Watch Online Captain Marvel Full Movie, Captain Marvel Watch full movie online at full HD anytime, anywhere only here.Yeah, I know, I do not suppose that Brie Larson smiles, but I want Larson smiles while cracking low -key jokes or otherwise wins laughs. Scarlett Johanss...

alfwir Groupie

Deezer and Chromecast Audio problems

Question

I've read many topics about the problems with Chromecast Audio and I'm suprised that the Deezer people doesn't do anything about it. Of course, we all had wanted that streaming to Chromecast Audio could be lossless but for the moment I could have lived with the current bitrate. But I can't live with...

Dmitriy.Gorbatyuk New member

Track does not change

Sometimes when previous track finishes, next track does not starts and I can't change track manually, after couple of attempts to change track manually the previous track starts again. It happens very often in these letter days.

sony arifin New member

||MoviE|| watch Captain marvel Online (2019) FULL HD Movie

Question

WATCH Captain Marvel (2019) HD Full Movie Online ||MoviE|| watch Captain Marvel Free Online (2019) Full HD | Hero $++ [(-Captain Marvel)-] Watch Online Captain Marvel Full Movie, Captain Marvel Watch full movie online at full HD anytime, anywhere only here.Yeah, I know, I do not suppose that Brie La...

GERPUD Groupie

Chromecast audio issues - streaming interrupted

Question

Using Deezer with Chromecast is a pain. It's freezing, skipping songs, won't play etc... I confirm that the issue is not Chromecast because it's working well with Google Music and Spotify. I'm cancelling my subscription to switch to spotify because of this. It's sad, because I really like your app b...

czech

Deezer not working on Android TV Mi box

Solved

I try to use my Deezer account on my xiaomi mi box 3. i instal Deezer for android TV from Play market. Once i start any song and the app dont play it. After some time my device show me a messedge that app is not responding. If i wait some tame (aprx 5 min) it start working in this style - play 1 sec...

Stoobs

Only 30 seconds playback on google home speaker despite having a premium account

Question

Hi, why do I only receive 30 seconds playback on tracks through my google home speaker despite having a premium account?

downlikediscoman

Sonos - Deezer authentication auto-redirect to website

Solved

Hi- I keep getting prompted to authenticate my deezer account on sonos by a pop-up window- when I click on this it goes back to the deezer webpage (signed in as me- without any authentication prompt visible). I am stuck in this loop. I have a deezer premium + account.... I've tried quitting every...

Felipe.Vitorino

Date format error to add music in playlist

Question

This error happens when adding a song to the playlist and you list it.

Aquar Groupie

Media keys not working on Desktop App on Windows

Solved

I've just updated the desktop application 5 minutes ago. Current version - 4.0.5 Before that version I was able to do Play/Pause, Next actions right from my keybord buttons being in any other application, means globally. Deezer was just minimized in taskbar. My keyboard - Steelseries APEX 350 https:...

SantiRecalde

flow tab not loading

Question

In my wife's phone and mine the flow tab does not load. Both have BlackBerry Passport which we love. I don't want to switch over Yo spotify, and I don't want to change my phone. The deezer installed in my BB is android, since BB OS 10 allows to install apk file. Please help

djruff

BMW Online Entertainment not working.

Question

My Deezer account purchased via BMW (UK) works fine on other platforms, Sonos and Android. However Deezer through BMW Online Entertainment is down yet again. Emailed and spoken to BMW and their responses are; "Our technicians are working on the problem" Or Wait 48 hours then try a log in / logout,...

f430saint New member

BMW error - currently unavailable

Well up until yesterday, everything was working fine. Suddenly, try and do anything and I get the message "Service is not available". Can't search the online catalogue or play favorites which were established on my pc. Anyone had a similar experience?

Wchenguae Groupie

CarPlay not showing playlists after latest update

Question

Since the latest update, my playlists are not showing on CarPlay whereas it was all working fine before. Each time this happens, I close the app and restart or I restart the phone and it’s Ok and then the very next time I reconnect it doesn’t work again. I have also disconnected and reconnect to Car...

sweetsaturn

List of favourite tracks doesn't work properly

Question

Hello, on PC (both app and site) when opening favourite tracks default "recently added" sorting shows very first 40 liked songs and loads more recent ones only after scrolling down or changing to recently added manually and plays only this 40 tracks instead of all the liked songs. I don't have such...

Flo.Deezer Community Manager

Deezer has serious issues working with Alexa on Sonos

Question

Hi @Srkozder sorry to hear about this. Can you tell me what you have tried so far? We did have issues on Sonos recently, but this had nothing to do with Alexa.

nikipedia One hit wonder

Can't see if track was added to list

Question

Hey, I have refreshed Windows app after your last updates. When I am trying to add a track to my list nothing is happening, there is no notification. When I check the list then - track is added but where is the notification in the top right corner where I used to see this information? Btw. is it po...

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