Other devices

For troubleshooting on any other devices supporting the Deezer app, ask your questions here!

  • 1,527 Topics
  • 11,883 Replies

1527 Topics

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Rob Igo Deezer Legend

Deezer Desktop App - all feedback, bug reports, tip and ideas/suggestions here please!

Hi everyone let's use this post for anything to do with the new Beta Desktop App 🙂 @Anja will move any related posts over - let's give the team any bugs or feedback/ideas I know I already have plenty! cheers Rob

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1 day ago
Anja Megastar

[TIP] How to set up and use Deezer on Amazon Alexa

Here's everything you need to know to get started with Deezer on Alexa! How do I set up Deezer on Amazon Alexa? If you have just bought yourself a new smart speaker, you will first need to complete the initial setup steps for your new device. Once you've set up your Alexa-enabled device, you’ll nee...

11329 81
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25 days ago
Anja Megastar

Browser Issues - Symptoms and Answers

Deezer playing up on your browser? Browse this troubleshoot, and see if any of these steps lend a helping hand. When it comes to technical difficulties the simplest answer is usually the correct one. Firstly, turn it off and on again. If that didn’t work, we’ve tried to help by including ‘symptoms,’...

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28 days ago
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Noam Asulin Deezer Legend

[TIP] In case you want to enable CROSSFADE on web player , here is how to do it

Cross fade is available on web player but only when using flash . I'm using Chrome . Follow the steps bellow to enable cross fade on Chrome : 1. Navigate to the gear icon near your profile picture and check out the HTML5 checkbox . 2. Approve the reload request . 3. Navigate again to the gear icon...

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3 months ago
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Warren Edge One hit wonder

Windows 10 Deezer App loads but shows grey screen
Answered

Hi All, Since yesterday when I launch the Deezer App downloaded from the windows 10 store it just opens up a blank form. I have tried uninstalling and re-installing but it does not solve the issue. Has anyone else had this issue? Does anyone know a solution? Many thanks, Warren

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6 months ago
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Noam Asulin Deezer Legend

[TIP] How to cancel automatic recommendations on web player

Hello ! Probably some of you don't want Deezer to recommend new tracks when an album you listen to is finished , so this is how to cancel it . This tip is relevant for web only : 1.Click on the queue icon 🥚 2.Checkout the V mark on checkbox 3.Done Use the attached images to cancel this feature .

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1 year ago
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Noam Asulin Deezer Legend

[TIP] Control Deezer with Chrome extension

Hi . If you want to be able to control Deezer on Chrome , from every tab here is how. Download the Deezer control extension from the Chrome web store : https://chrome.google.com/webstore/detail/deezer-control/cmkmelneeccijablfclenghkcbopdemg?hl=en Next install the extension . After the installati...

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2 years ago
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Jonhen.Z

Memory leak in browser
Answered

Recently, there is a memory leak when using the player in the browser. After closing the tab with the player, the memory returns. OS: Debian 8.8 amd64 / 3.16.0-4-amd64 #1 SMP Debian 3.16.51-3 (2017-12-13) x86_64 GNU/Linux Browser: Firefox Quantum 59.0.2 (64-bit)

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26 minutes ago
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Hifiman000 New member

Deezer HiFi for Denon HEOS

Is there a time frame for Deezer HIFI Heos support?

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10 hours ago
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jan.potocki New member

Deezer Desktop App - does not keep me logged in and too many Captchas
Answered

For some reason the desktop app (OS 😵 doesn’t keep me logged in, so I periodically need to sign in again.   Doing so requires spending 2-3 minutes clicking on pictures of traffic lights and fire hydrants.   This is absolutely ludicrous behaviour for a *desktop* app. Honestly, the desktop app should...

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12 hours ago
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sergio-74 One hit wonder

An error occurred, please try again later - HiFi tracks on Deezer Desktop App for Mac and Windows

Cannot play more than two songs in a row - keeps showing this error. Read all the topics about this issue. Deleted and reinstalled app, switched to 128/320 and back to HiFi. 2 songs in a row is the best I could get. Then an error again. Pressing back and forward helps playing the next song. But then...

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15 hours ago
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uglybob One hit wonder

Space bar doesn't work well on browser (windows 7)
Answered

Hey, Am I the only one having trouble with the space bar? I expect it to pause/resume the track I'm listening. Even if it seems to try to do so, pressing space bar pauses and resumes the music almost instantly, as if I was pressing very quickly two times the space bar. This behaviour only happens o...

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19 hours ago
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Anti_Coffee New member

Windows 10 crashing immediately after logging in
Question

I downloaded the desktop app off of the microsoft store based on the instructions on the site. I also tried the “move to C” solution. The app force crashes without giving me any error message or diagnostics

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21 hours ago
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apicard27 New member

Can we use another player with Deezer?
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Hello, Can we use another player with Deezer? GUI or CLI   Thanks

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1 day ago
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jbutchart New member

Deezer will not cast to Chromecast device: loading, almost there
Answered

When i click the Cast icon I get the “casting” tone on my Chromecast speaker and get a message on my device that says, “Loading… Almost there, only a few seconds left.”  That’s it.  Nothing more.  Every other application where Chromecast is an option works flawlessly.  I love the HiFi but this is a...

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1 day ago
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jamiefrank87 Roadie

Deezer Desktop App - Login Issue: app says my details are incorrect
Answered

Hi guys I am having login issues with the Deezer desktop app for Mac.  I cannot log in on the app - says my details is incorrect. I have deleted and re-installed the app and also reset my password which works on the browser. Please assist. Thanks

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1 day ago
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taief miah Roadie

Syncing between mobile and PC

I have an issue where favourite albums I add on PC are not synchronised with either my IOS or android devices no matter how much I clear the cache and reload my favourite albums page.These albums also don’t appear when I use the mobile search function, but will be recognised as a favourites when I l...

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1 day ago
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Charlc90 Groupie

Deezer volume issues with Fitbit Versa 2 when connecting AirPods
Answered

Hi I have connected the Deezer app on my Fitbit Versa 2 and to Bluetooth AirPods, the music plays but I can’t control the volume. On a couple of occasions I’ve manage to turn it down a little but then it goes back to full volume without pressing anything or I can’t turn it up or down at all. They ar...

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1 day ago
xaotica Groupie

Google Home Mini connection problems may prevent subscription :(
Question

I’m really enjoying my trial so far… your selection has much more music that I enjoy than similar services. The only problem is that I can’t reliably play to my google home mini speaker with Deezer like I can with Spotify :(  When I attempt to start a specific playlist (for example, “Ok google, play...

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1 day ago
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Chourak One hit wonder

Error when switching between two songs
Answered

Hello,   When I am listening to music using the mac os X Deezer App on the latest version of Mac os X Catalina. No matter if I listen an album or a flow, when the player switch from one song to another, I always the same error : “ An error occured, please try again later.” I have tried to uninstall...

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2 days ago
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Irma.van.Rijswijk Groupie

Full list of favorites not showing on tv

On my phone I have 93 songs in my favorites list. On my tablet I can see the same list. However through the app on my tv I can see only 25 songs fron that list. Can you tell me why that is?. Gr. Irma

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2 days ago
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izelic1

Deezer HiFi issues with Chromecast
Answered

Hi, Is it possible to have Deezer HiFi on Chromecast Audio? Or is this service limited only to Sonos? How will I know during play that sound source is FLAC? Thanks

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2 days ago
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ahm3dsay3d New member

Offline Tracks on Windows Deezer desktop app: how do I do it?
Answered

When i was downloading the deezer desktop app on my laptop, I found that we can download tracks for offline use; however, after downloading and installing the app, I can not find this feature. Is it hidden somewhere? Thank you... BR, Ahmed

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3 days ago
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Andreas Hesse Groupie

I can't remove my connected devices from my deezer account, the page isn't loading
Answered

i can t remove my connected devices from my deezer account. When i go to my connected devices the page keeps loading.. is there an error on the page? What other options do i have? connected devices are from my old crashed phones i cannot use anymore...

18 1
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3 days ago
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Alex Panda Chart topper

Chromecast Issue Collection
Answered

Hi, as you know there have been issues with the Deezer Chromecast integration for a while now and we have not seen any improvement on the situation, yet. Quite contrary, it seems to have gotten even worse. I have therefore collected all the issues I'm seeing so far with as much detail as I can....

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5 days ago

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