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Article Windows/Mac Deezer Desktop App - Bugs/Issues/Workarounds

Our Desktop app can improve, and we need your help This is the topic dedicated to all problems you may face when using our desktop app, big or small. What should I post here? if the app is acting in an unusual way, when you click on the menus and buttons, for example if the player is di...

Chromecast from Deezer Desktop (Win10)

Would love to know why there's no Chromecast option on the Deezer Desktop app. I realise that it's in Beta only, but is there a plan to include it? I'm currently a Spotify (Premium) user and would be happy to change over to Deezer should there be the option to cast directly from the desktop app

Cannot Shuffle LARGE Playlists on Google Home

Hi, So I recently aquired a Google Home Mini. I’ve set it up and linked my Deezer account to it. It seems that if I ask Google Home to play one of my smaller playlists, it will play and shuffle them just fine. But if I ask Google Home to shuffle one of my larger playlists (719 tracks, 47h:36m:31s) i...

Widget is not working anymore

Suddenly my playlists embedded in deezer widgets stopped to work. it is not working in chrome PC and chrome Android. Instead of the list of the musics, the playlist now presents a picture of 4 of the musics, and do not play then. I tryed to clear cache, also completely unlistalled and reinstaled chr...

Direct play from Deezer to Sonos

Hi just started a free trial and have downloaded Deezer on Sonos. when I go to play music On Deezer I click on audio then devises but it's only showing my iPad to play on not Sonos. I have deleted Deezer on Sonos rebooted and reinput Deezer again on Sonos still have the same problem. Deezer is not r...

Deezer internet radio via Bose Portable Home Speaker

Hi...I can listen to internet radio stations on the Deezer iPhone app, but not when listening to Deezer through the Bose Portable Home Speaker. What am I doing wrong or is this not possible? Thanks...Grant

Streaming from mac app to receiver

I am using the macOS app so that I can get lossless streaming but I can’t figur out how to stream from the app to my receiver. Airplay doesn’t support lossless and there is no chromecasting ability in the mac app (even though the mobile app seems to have that capability). What are my options?

Google Home password error

I signed up for Deezer Premium today, and tried to add it to my Google Home devices via the Home app on Android. I open the Home App → “+” → Music → Deezer → Link Account → enter my credentials, then I receive the error, “Your details are incorrect. Please try again.” I am logging in with a Deezer I...

Deezer HiFi skipping on Sonos

Deezer HiFi skipping on Sonos, some individual speakers intermittently dropping out then reconnecting. Sometimes I'll get the insufficient network speed message on the Sonos app. My internet connection is 100Mbps and very reliable. Deezer app on my phone works fine. All other sources streaming throu...

Deezer Application on Windows

Good afternoon, why can't you just download an application on a pc not through Microsoft?

How to stop vibration while downloads on Deezer

Hi! Does anyone know how to deactivate vibration from the phone everytime a song is downloaded? I don't find the option in the configurations. Thanks

Paul Simon - In A Parade from Stranger to Stranger keeps stopping

Hello,The song “In A Parade” keeps stopping mid song and has been happening for a week now. It’s on the album “Stranger to Stranger by Paul Simon.It’s really making me sad cause I’m singing along, it’s like I’m in parade too and then all of sudden it’s silence. Please help!

search my music from Deezer on Sonos

search my music on Sonos How do I search my music in Sonos app?

Samsung Multiroom App Feedback: login and other issues

Hi, I can't login to deezer via Samsung multiroom. It keeps advising the ID or password is wrong. I've re-entered multiple times, even changed the password a couple of times, logged in and out of deezer directly using the same credentials (to prove it is correct). Have reset the multiroom twice...

Music stops after a one or few songs

When playing a playlist or an album I would expect the next song to automatically start after the current song ends. The current behavior, however, stops the playback after one, or just a few songs. When this happens I cannot manually switch to a new song, all play/pause buttons control the song tha...

Chromecast Issue Collection

Hi, as you know there have been issues with the Deezer Chromecast integration for a while now and we have not seen any improvement on the situation, yet. Quite contrary, it seems to have gotten even worse. I have therefore collected all the issues I'm seeing so far with as much detail as I can....

deezer alexa support dutch

When I looked at the dutch page it said it also support Alexa, but when I buy the premium i could not use it on my alexa device. Now I hear it's not supported when you live in the Netherlands. So why do they advertise on the Dutch page that they do? Anyone has any idee how I can still use Deezer on...

Deezer HiFi for Denon HEOS

Is there a time frame for Deezer HIFI Heos support?

Annoying premium popup message in Deezer Windows Software

Hello community, for the last days/weeks everytime I open up the Deezer Windows software I get this annoying popup telling me things I know. How can this be turned off? i am aware of that, I also received an email, the mobile app also told me that, so there’s no need to show this annoying messa...

Deezer will not load in Apple Carplay

All apps on Apple Car Play work perfectly, except Deezer. When selected the message appears 'loading' and nothing ever happens. I have the premium version and expect better.

Touch bar key on Mac in Deezer desktop app doesn' displayed

Touch bar key on Mac in Deezer desktop app doesn't displayed It worked before last update of deezer app.

BMW deezer app shows only my playlists

is it normal I can only see my playlists in my BMW connected drive deezer app? Why I cant find my albums, mixes, my mp3’s

All questions around ONKYO

I have exact the same problem. Started to use Deezer again but playlist can't be used with my Onkyo receiver anymore. As my receiver is not changed, Deezer must have been changed somehow. Please fix this.

Error occuring while listening a certain song

Getting lossless FLAC Deezer Hifi quality with Play-Fi App

Hi. I have an Arcam RPlay. I use it for streaming music services. It supports Deezer, Tidal, etc. My question is what is the Max resolution for music using Deezer via the DTS Play-Fi app? Can it play Flac at 44khz and 16 bits?

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