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One Hit Wonder
June 29, 2018
Answered

Error Loading - Almost there, only a few seconds left

  • June 29, 2018
  • 44 replies
  • 8862 views
Hello! When i want to listen music it only shows this and it doesn't stop. Is there something wrong with my phone? Or is it something else?

Best answer by Anja
@Leopold Please delete the smart cache in the app settings and restart the app. If that doesn't help, please check if you have the same issue on wifi as well as mobile network. Might be a network issue.

44 replies

Anja
Deezer Staff
Deezer Staff
June 29, 2018
Hi there, do you have the same issue on wifi as well as mobile network?
Roadie
July 7, 2018
I select a song ir palylist but the app don't reproduce the song, ir Say that un a few seconds it be ready but that can stay forever.
Anja
Deezer Staff
Deezer Staff
July 9, 2018
@Diego Martinez Garcia Do you have the same issue on wifi as well as mobile network?
Roadie
August 14, 2018
I am experiencing the same issue, this happens on WiFi or 4g. I have removed and reinstalled, it work for a day and now I have the same issue, been going on for a while now.
Thanks
Rafael.
Ultimate Superstar
Ultimate Superstar
August 14, 2018
I am experiencing the same issue, this happens on WiFi or 4g. I have removed and reinstalled, it work for a day and now I have the same issue, been going on for a while now.
Thanks


Please follow the troubleshooting procedures shown here 🙂
Roadie
September 2, 2018
Hey Guys... so I can't play any music anymore. it keep loading and saying almost there, few second... like what am I suppose to do?
Anja
Deezer Staff
AnjaAnswer
Deezer Staff
September 5, 2018
@Leopold Please delete the smart cache in the app settings and restart the app. If that doesn't help, please check if you have the same issue on wifi as well as mobile network. Might be a network issue.
Roadie
September 5, 2018
Im unable to play music coz app keeps on loading then says almost done but my songs(downloaded songs) never play though subscription fee has been paid....i want to listen to the music I paid for!!!
Roadie
September 7, 2018
When I want to play a song, it says wait will play in a few moments, the buffer icon comes on and nothing happens. It has been like this for weeks now. Please advise
Anja
Deezer Staff
Deezer Staff
September 9, 2018
@kholykm Merged your post into this topic. Please check above and delete the smart cache. That should help 🙂