About my Deezer

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2253 Topics

C
Tiny Dancer
carlo_zuzicTiny Dancer
asked in Your account, favorites and playlists

Can't delete downloaded podcasts

My phone memory is full, and I thought to delete old downloaded episodes of podcasts I don't listen to anymore or I had already listened to, but it doesn't let me do it. Going to downloaded episodes than pressing on the 3 dots or holding on the episode until the details screen pops up and choosing remove from downloads doesn't seem to do anything. Can somebody help me please?

1
awesomemac
Lover
33 minutes ago
P
Tiny Dancer
PeermeneerTiny Dancer
asked in Your account, favorites and playlists

Searching for playlist while music is playing and homescreen Deezer is on screen

Hi friends,Deezer is playing a song for me from a personal playlist.The homescreen of Deezer is on my screen.How can I find to which playlist the song belongs?When I activate the waitinglist, then there the playlist-name is not shown…Thanks in advance for a reaction! Peter van den Tillaard.

2
P
Tiny Dancer
4 hours ago
F
Runaway Baby
FundiRunaway Baby
asked in Your account, favorites and playlists

APP

Hi,I have a Sony with the Deezer APP but the APP is not opening, error says page cannot by foundAny clues to what is wrong ThxFundi

1
Nina Nebo
Deezer Legend
4 hours ago
V
Lover
Valdemar Pereira de MatosLover
posted in Your account, favorites and playlists

Favorites Playlists preview order

HiI see that when you enter your Favorites section there’s a previous list of some of your Playlists.What’s the criteria of the ones shown in this preview?Can one select which one to see?I don’t have too many Playlists, but the ones suggested are not very interesting to me, and I always have to enter to select one of the few I regularly use.I would expect the most played ones would be the ones there, right? 

6
V
Lover
8 hours ago
S
Runaway Baby
secretagentfrogRunaway Baby
asked in Features & Feedback

[BUG] Favorited, much played track in Discovery playlist

I often have already favorited tracks in my Discovery playlist. For example, this week:It was already one of my top tracks of the year(!)In my opinion, you should filter favorited and much played tracks from Discovery.I don’t see how to share those playlists, so all I can do is say my user id is secretagentfrog.Earlier, I posted another thread, which may or may not be related:Bug related to Discovery and multiple copies of albums | Deezer Community, bringing music lovers together

0
S
Runaway Baby
11 hours ago
S
Runaway Baby
secretagentfrogRunaway Baby
posted in Features & Feedback

Bug related to Discovery and multiple copies of albums

Today, my Discovery playlist has a song that I had already favorited, but it is not marked as favorited in Discovery, only in my Favorites playlist. According to Last.fm, I played this song two times in 2022 (on my Deezer account). The song in question is “Free Gloss” by Holy Fuck, Nicholas Allbrook. The album in both cases is Deleter. When I find the song in my Favorites playlist and then I click on the album name, it is not favorited there(?!)So, I think there are two bugs. The main bug is that Discovery should not recommend songs that have an identical artist + track name to one that you’ve favorited or played. The other bug is that when I click on a track’s album name, I expect to go to that track’s album page, not a doppelganger page.I’m guessing this is due to different regions, but please try to make it so that this all works transparently as the customer expects, no matter what weird licensing gymnastics are going on behind the scenes.My deezer username is secretagentfrog. The

2
S
Runaway Baby
12 hours ago
Nina Nebo
Deezer Legend
Nina NeboDeezer Legend
posted in Your account, favorites and playlists

▶ REPORT HERE: Album with wrong date of release

Hello !I found album with wrong release date .From Wikipedia :Dance, Dance, Dance: The Best of Chic is a greatest hits album of recordings by American R&B band Chic, released by Atlantic Records/Warner Music Nov 5, 1991 . The compilation covers the hits and best-known album tracks from the band's early career, 1977–1979 . On Deezer this album have date  01.01.1970.  

22
Leonídia.Deezer
Community Manager
1 day ago
Y
Tiny Dancer
Yam OfficialTiny Dancer
asked in Your account, favorites and playlists

Song uploaded on another artist page

I created my artist profile 1 year ago, my song was uploaded well by distro kid on all the music applications. But on Deezer, there is another artist with the same name as me. My music was uploaded on his page. Can you move it on mine please ? My artist name is Yam.  Link of my song on deezer :https://deezer.page.link/Veu63sJk9ojsoojY9 My email : yammusique.pro@gmail.com (be careful how you write musiQUE)

1
Leonídia.Deezer
Community Manager
1 day ago
T
Lover
teddyboyLover
asked in Your account, favorites and playlists

Can't login

Hello, suddenly today I cannot login Deezer.I’m a Deezer Premium customer.I tried to login with my usual password, but I was denied because of wrong password.I tried several times to reset, received the link by e-mail and changed, but everytime the same story, wrong password.I contacted the support, no reply.Any suggestion?Please help meThanks

1
T
Lover
1 day ago
J
Runaway Baby
John RageRunaway Baby
asked in Your account, favorites and playlists

Cannot log in from new mobile phone

I’ve bought a new mobile phone on Android 13 and I’ve done the data transfer(deezer too) via standard google application for doing it. When I’m trying to log in via google auth from my new mobile phone deezer says me “Unknown error”(or something like this, I’m using the Russian language and in localization it looks like “Неизвестная ошибка”) I’ve tried to change my password for my account, but it didn’t works too. Deezer says me “Your password is inactive”How to resolve this situation?

5
J
Runaway Baby
1 day ago
A
Runaway Baby
axl.qtnRunaway Baby
asked in Features & Feedback

mix inspired by bug

Am I your only one who can’t tap on the bottom line of “mix inspired by”? I mean I tap, but it’s not doing anything.And also, I can’t listen to my loved tracks without data, even though there are downloaded because the list isn’t charging .I didn’t find anything to report this, so I posted it here sry

8
Superschlumpf
Deezer Legend
1 day ago
K
Tiny Dancer
Karolina CharyloTiny Dancer
asked in Features & Feedback

How many years are we going to wait to fix Shuffle that is repetitive?

I repeat the question When poor Shuffle is going to be fixed ? My two friends already dumped Deezer (switched to Spotify) because of it & asks me to do the same each time they hear how my Deezer Shuffle (not) works.it’s been years now.. o am getting tired of it.. especially knowing Deezer is expensive too!  That’s sad  I am not getting what I payed for. That is also sad I have more than 2000 songs but I am allowed to listen only 50 of it cause shuffle works terrible ..I'm just warning you Deezer You keep ignoring us, we keep leaving you. 

0
K
Tiny Dancer
1 day ago
W
Lover
Wars van PoehaLover
asked in Features & Feedback

Can I shuffle all my music at once?

NO! 

2
K
Tiny Dancer
1 day ago
D
Runaway Baby
dylantRunaway Baby
asked in Features & Feedback

How can I mark a question as not answered? Who decides that a post is an answer?

I asked a question here, someone posted a non-answer, and it was marked as answered. I was trying to report a data inconsistency, but instead got told to search differently. (sure go ahead and check my profile, at time of posting I only have one other thread here so it should not be hard to find.)I’m concerned that someone has made an executive decision to mark my question as answered when I really feel it has not been answered at all. Who decides this? I would have thought that it would be up to me to decide if my question was answered, since it was my question after all. Do I need to ask my original question again to get some traction? Am I posting in the wrong place?

2
K
Tiny Dancer
1 day ago
Padja
Tiny Dancer
PadjaTiny Dancer
posted in Features & Feedback

lock screen player is bad

I really hate how small the buttons are to change the track when my phone is locked. I swear to God the buttons are just too small, I have to click at least 2-3 times to get it right. I don’t care about seeing the image of the album! It should be CLICKABLE!! If your features are esthetic but not user-friendly then you’re missing the point… 🤦 mini-player on lock screennormal player when in the appPLEASE can you just give us the regular buttons that we get when we’re in the app? (see above). Thanks!!!

0
Padja
Tiny Dancer
1 day ago
B
beast
asked in Subscription and payments

Grace period for failed payment

Okay so my payment details failed due to having lack of funding in account, how long does their grace period last for I get paid in a few days just don't want it to expire.....

30
XoticBuddafly
Tiny Dancer
1 day ago
W
Tiny Dancer
wouter.veldhuis.39Tiny Dancer
asked in Subscription and payments

Change bank account number, not payment method

I'd like to change my bank account number without changing the payment method. I'm now paying with iDeal (from The Netherlands) and want to keep doing so, just from a different account. Thanks!

8
R
Tiny Dancer
2 days ago
F
Runaway Baby
Filipe CoelhoRunaway Baby
asked in Features & Feedback

Why Deezer was removed from Incontrol Pro (Jaguar ; Land Rover)?

Is it possible to clarify why Deezer was removed from Incontrol Touch Pro (Jaguar; LandRover)?   I received the following message from Jaguar:“IMPORTANT NEWS ABOUT YOUR DEEZER APPDue to circumstances beyond our control, you’ll no longer have direct access to the Deezer app in your Jaguar’s infotainment system from 1st November 2023.We’re sorry for any inconvenience this may cause; however, you will still be able to stream Deezer in your vehicle via Apple CarPlay and Android Auto*.If you have any questions, please don’t hesitate to contact us.” This combined with the hi-fi option was the main reason to stick with Deezer. Since it was a very convenient way to listen to music directly on the car. Now if I want the same convenience I have to change my subscription to other provider.

2
J
Tiny Dancer
2 days ago
D
Runaway Baby
duncanz21212121Runaway Baby
posted in Features & Feedback

New Interface And Deezer Update

Both suck. How do I get them to change the interface from the stupid Purple Heart To The Equalizer. And why is it they change the options on my playlist I can no longer see how many songs I have on each playlist or when I added to the playlist or the length of the tracks total on the playlist and they're charging me more for Less? This is pure garbage can anybody help me out with this thank you

2
D
Runaway Baby
3 days ago
E
Runaway Baby
EchodonutRunaway Baby
posted in Subscription and payments

Price increase, again

I just got an email saying the price is increasing. Again!I don't like this. I know everything is getting more expensive, but inflation is already making things more expensive. So it is actually getting double as expensive, while wages stagnate.I'm thinking of swapping back to free, as music streaming is ballooning to become a bigger part of my yearly budget. 

22
D
Tiny Dancer
3 days ago
M
Runaway Baby
Michal2000Runaway Baby
asked in Features & Feedback

again problem with music cast on yamaha device

After several Times i manage to login to my deezer account. Can play only radio station on music cast, when I try to listen to my fav trucks, artist etc. On deezer account I just cant. Truck is going about couple of seconds then jam/freeze. Again jam/freeze. 2 days ago everything was normal. Ive reset my router, yamaha Player etc.Whats going On? Again

5
M
Runaway Baby
3 days ago
S
Runaway Baby
stevenbaugh97Runaway Baby
asked in Your account, favorites and playlists

can my name be changed

@yula can you change my name to Asher axolotl please and thanks 

1
Nina Nebo
Deezer Legend
3 days ago
Zaxvatov
Runaway Baby
ZaxvatovRunaway Baby
asked in Your account, favorites and playlists

When importing music from Spotify, excluded tracks were not transferred.

Yesterday I switched from spotify to Dizzer and, of course, transferred the entire library.Everything was transferred, except for the excluded tracks. Can you fix it? I really don't want to go through all this again... 

8
T
Tiny Dancer
3 days ago
H
Community Manager
helene.deezerCommunity Manager
posted in Features & Feedback

[FEEDBACK] What do you think of "Flow"?

Hi all, We wish to collect some of your feedback on [i]Flow[/i], that's why we are opening a new dedicated thread for you to share your feelings on this feature. Do you like it? Why? What do you think we are missing? Please be as detailed as you can in your comments, cheers!

327
S
Tiny Dancer
3 days ago
H
Tiny Dancer
helenciithafukkyeaTiny Dancer
asked in Features & Feedback

Listening to only one artist' mix

I miss going to an artist profile and clicking on the button TO ONLY listen to songs by them, I think that was something that Deezer allowed years ago. Now we have the ‘play a mix’ in each artist but obvs the mix is not a mix of solely their music but with other artists of similar genre. Is there a way to only play one artists music (in shuffle) that is not going straight to their ‘top tracks’?

5
V
Lover
4 days ago
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