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Deezer is now closer to you than ever before! Realising that your rhythm shouldn't be interrupted by waiting for assistance, we've decided to launch our official Deezer support page on Instagram! We understand that getting a quick response is essential for you, and reaching out to us in the simplest way possible is too. That's why we've expanded our support networks to Instagram, a place where many of you gather, share, and connect. Now, to get help with your Deezer account, features, or any other technical issues, all you have to do is slide into our DMs 😉 How to reach us? Follow us on Instagram @Deezerhelp #deezerhelp, click the message button, and there you go - our support team will be ready to assist you. Find us on Instagram Quick responses: We strive to respond to inquiries as quickly as possible, so you're never left waiting too long. Friendly service: Our support team is dedicated to spreading positive and helpful vibes. Expert advice: Whether it's a technical question or a f
I cannot find a way to transfer playlist from tidal to spotify. plz help me.
It seems all of a sudden, none of my existing playlists show in results when I search for them - why not please?
Hi, I have two questions: Is it permitted to listen to a personal Premium Deezer account at the office using headphones? Is it permitted to play music from a personal Premium Deezer account at the office on a Bluetooth speaker? There are three colleagues and no customers. Two of us have a Deezer account, and both would like to use the same speaker. Thank you!
There have been lyrics on certain songs (Rammstein - Zeit, Sonne, Mutter, etc for example) but a few days ago the lyrics button disappeared from these songs. Rebooted the phone, changed the location to Germany, but nothing helped. Basically, no non-english songs have lyrics available (no microphone icon next to any non-English song, nor is there the lyrics button when the songs are playing)
Hi! I'd love to be able to skip/play/pause tracks when the program is minimized. Currently, when I want to control what is played, I have to open the window and make it active first, which is a bit annoying when I'm doing other stuff on my computer and it kind of beats the purpose of the shortcuts. The ability to change shortcuts would also be really neat! I would like to make the shortcuts more like other media’ players for consistency's sake so my small brain doesn't get confused. Thanks for reading!
I've recently looked at my favorite tracks list, and there are dozens or more songs that I never added to my favorites. They are of completely random genres, not even matching some of the playlists that I have liked ( I thought maybe something was adding songs in favorite playlists to my favorite tracks, but that doesn't even seem to be the case). I have no idea where these tracks came from. Why are random songs appearing in my favorite track list? Edit: actually it does seem like some of the tracks were from playlists that I had favorited, but not nearly all of them. Some of the tracks were so far out of left field, like the Danny Boy song pictured above, that I have no explanation of where it could have come from. Even so, did something change where if you favorite a playlist it also adds them as favorite tracks? If so, that's a pretty dumb thing to do. There are some playlists that I like, but I don't want to have all of those tracks added to my favorite tracks as well.
When searching for a song on Sonos or Google Auto, Deezer always defaults to a live version if it exists. How can I disable or discourage this behaviour?
Chtěla bych darovat předplatné někomu jinému. Jak na to?
This is making me crazy and it is an absolute deal breaker. Without a solution to stop playing unwanted music after my selected track the service is just annoying. Why should I listen to something I don’t want (even if I paid)? Why someone/something has to choose my music instead of me? I wrote to the support but I was dismissed with something like: “sit and wait, maybe in the future someone will decide to implement such feature”. That’s very, very far from acceptable
its already been 6 years and still no 2fa authentication is avaiable for Deezer , if people get access to your acct , they can start adding their loved songs and create a playlist as they want , the algorithm we made just become trash later , please for gods sake add a 2fa authentication like google authenticator , how hard is it to add a 2fa authentication? I love this service a lot but without this feature its no use using it anymore.
Deezer seriously needs to improve account security, and the only right way to approach this subject, is by adding 2FA as additonal account security. This way we would be able to use a 2FA app, if we first login into a device, and therefore our accounts would be more secure from getting hacked. This seriously needs to be done.
Maybe i just haven’t figured it out, but why can’t i just add my own picture to my playlist, without having the playlists’ name in the middle of it? There is not a single option where i can add a picture that doesn’t also have the name in it. I think having the name in the picture takes away from the picture itself, and besides that it is also completely unnecessary since the name is directly underneath/next to the picture. Perhaps an option where it doesn’t include the name?
Bonjour, je faisais partie d'un abonnement family et il y a 3 jours quand j'ouvre deezer j'étais déconnecté et en me reconnectant je vois que mon compte était passé en version gratuite, j'ai donc demandé à l'admin de me rajouter, il m'a envoyé un lien mais quand j'essaie de m'associer il y a un message d'erreur, et ça le fait pour tous les autres membres, comment faire ?
The web player stops playing when I launch the app's player on Android, and vice versa. I'm actually pretty sure I tried it during the trial month (Deezer Family) a few months ago, and the web player didn't count back then or was usable alongside the app. Has this changed, or am I completely mistaken? Thank you! 😀
Hello, I left Spotify to subscribe to Deezer, wishing to support a french company (as a French person), but, you apparently made the choice not to allow users to organize their music with folders, people who listens to a lot of music and hundreds of albums have the need to arrange them by topic. How can one find an album listened several years ago if one cannot put it in a well arranged folder on the shelf? I'm going to have to go back to Spotify, are you aware that by refusing this basic function, you're probably losing hundreds of thousands of customers? I imagine that in one way or another it must suits your business model, but... it's embarrassing. I'm writing you this message to find out if you agree that it's not possible to organize your music using folders, thank you in advance for your reply and have a nice day.
Why are we now unable to download any podcasts to listen to while offline. Even the ones I have listened to for years are restricted. Most often the point of podcastsnis to listen whole offline. This makes no sense.
Is it possible to import podcast subscription lists from other apps (eg Beyondpod) via the common OPML format? If not, could it be? Thanks!
Sinds een tijdje kan ik geen podcast- afleveringen van Vandaag Inside meer downloaden. Ook het afspelen wil vaak niet. Alleen de eerste 30 seconden. Reclames gaan feilloos. Maar ze stoppen heel vaak. Wat gaat er mis?
I've just being happily using Deezer for the last 10 years. Now they move the most important button, for what looks like no god damn reason. It's only a daily minor inconvenience, yeah well now I kinda hate Deezer. I don't want to stand in the way of progress, but this, this is stupidity You know I've never even met another person who uses Deezer. I'm here out of habit, and Deezer just said fuck my habits.
When I go to an artist and select "play favourites" Deezer plays only 20 songs, roughly an hours worth. It's been happening for the last few days. Tried several artists, all the same. Annoying while driving or when you want to binge listen.
Hello, It seems that it is not possible to access to the different versions / flavours of “Deezer Flow” (Party, Motivation, Chill, Focus/Meditation...) with the APIs. It’s only possible to access to the ‘general’ “Deezer Flow”. I use Deezer via the LMS (Logitech Media Server) Deezer plugin and more precisely with piCorePlayer and a Raspberry pi (LMS is used on a lot of different devices including NAS, PCs...). After sending a question on the LMS forum, I got the information that no API was found to do that. The goal is to benefit from APIs that allow to access to the different flavours of ‘Deezer Flow’. By extension, It would be interesting that the APIs allow to get the same level of functionalities of what you have when you use the Deezer smartphone app for ex. Spotify always seems to be ahead of the game regarding the scope of supported hardware/devices. It’s precisely the element which could eventually make me change of service. Thank you in advance for considering this request!
Est ce qu'il est possible de télécharger une playlist de notre groupe shaker si oui comment ? Pour l'écouter hors ligne ayant un compte Deezer premium
This is driving me insane.. I want to sort my playlists according to lates use/play. Like I could with Spotify. Alphabetical or lates updated but that is not what I need. Can’t fins setting for this, and I assume there is none. When can this be fixes/added? CAn’t be a major fix.
Whenever I remove a song from a playlist, a few weeks later i find it in again.
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