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One Hit Wonder
November 9, 2017

Closing app music keeps playing in the background

  • November 9, 2017
  • 66 replies
  • 12490 views
When closing the app down the music i am playing still plays in the background so i then have to open the app again, pause the song and then shut the app. It never used to do this...any ideas??

66 replies

Noam Asulin
Superuser
Bezi since 2017
November 9, 2017
When closing the app down the music i am playing still plays in the background so i then have to open the app again, pause the song and then shut the app. It never used to do this...any ideas??

mmm... Well to me it sounds like the right behavior. The music should keep playing when you exit the app unless you pause it first.
(He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
Anja
Deezer Staff
Deezer Staff
November 11, 2017
Hi @AlliB83, are you sure you are not just minimising the app? You need to completely close the app for it to stop playing music. Does that help?
Guitar Hero
December 12, 2017
how can you close the app, I can't find the exit/close button??
Rob Igo
Ultimate Superstar
The OG
December 12, 2017
Hi @Eli.Benyamini

I'm on Android and I have to stop the music first. I can pull down from the top and hit pause before closing the app.
I'm a "Deezerhead" (fanboy) and just love music! (Please note even though I love all things Deezer I do not work for Deezer and therefore cannot assist with account issues etc.)
Guitar Hero
December 12, 2017
and where is the close/exit button in the app ?
Rob Igo
Ultimate Superstar
The OG
December 12, 2017
once you pause the music, if you're on android hit the square (lower right button) to cascade your open apps and swipe it away.
I'm a "Deezerhead" (fanboy) and just love music! (Please note even though I love all things Deezer I do not work for Deezer and therefore cannot assist with account issues etc.)
Guitar Hero
December 12, 2017
Not working for me.
so there is no exit button in the app?
Rob Igo
Ultimate Superstar
The OG
December 12, 2017
Hi @Eli.Benyamini

so you're using Android? You're pausing the music, then when you hit the square button (lower right hand side) and the apps you have open cascade, when you swipe it away what happens?
I'm a "Deezerhead" (fanboy) and just love music! (Please note even though I love all things Deezer I do not work for Deezer and therefore cannot assist with account issues etc.)
Guitar Hero
December 12, 2017
The app still shows on the top like it is open
Rob Igo
Ultimate Superstar
The OG
December 12, 2017
sorry I now know what you mean. you can then swipe that away also (it will automatically disappear after a short time if the app is not playing music on it's own anyway)
I'm a "Deezerhead" (fanboy) and just love music! (Please note even though I love all things Deezer I do not work for Deezer and therefore cannot assist with account issues etc.)