iOS

I have an issue with my march recap cause in the app it said that i didn’t stream enough for a recap. Which is weird cause I listened to music every single day💀

Hi,I’m experiencing an issue on iPhone where my playback queue is lost even though I do not manually close the Deezer app.Steps to reproduce: Start a mixed queue (songs added manually from different playlists). Leave Deezer without force-closing it. Play audio in another app (for example YouTube) for 15–20 minutes. Return to Deezer. In multitasking view I can see Deezer with the current song displayed, but when I open it, the entire queue is reset and I have to start over.It seems the queue is not persisted when the app is background-terminated by iOS after audio focus is taken by another app.Is this expected behaviour, or is this a bug?If expected, could you please consider persisting the queue state so it survives background termination?Device: iPhoneiOS version: 26.2.1Deezer version: 11.6.0.2

Hello there! I am using iOS 18.11, Deezer version 11.10.0.1 (according to the bottom of my screen when I open the app). Upon selecting the “Edit Playlist” option, I am met with a blank screen once I scroll past around 100 songs. I have attached a screen recording of me quickly scrolling to the bottom. I have tried slowly, painfully slow, scrolling to see if it was a loading issue. Unfortunately, I still encountered the bug. The only workaround I’ve found so far is to download Deezer’s PC program and edit the chosen playlist from my computer. It’d be nice to have a bug fix that works for my previous version of iOS, but if the only real fix is to update my phone’s software then that’s something I’ll consider. Wanted to bring this to the team’s attention, and if anyone out there is finding the same problem then I wish you luck and again point to the desktop solution I mentioned above. Thank you for reading, I hope you have a nice day!

Why can i only view my playlists in year order? It is dangerous as I now have to scroll through 10 years or more, whilst driving, to display my earliest playlists! i cannot use siri as it is far too unreliable when driving.

For about two weeks, I have been having a problem with the music randomly turning up to maximum volume. I thought it was a problem with the old iPhone (XS), after several reinstallations of apps and updating the phone to iOS 18 the problem persisted. I replaced the phone and on the iPhone 15 the problem still occurs, but surprisingly at a lower frequency. Normalizing the sound in the app options did not help. Please help or I will have a heart attack.  😭 

Usually in the morning I’ll start an album via CarPlay . When I arrive at work it’s still playing.  When I return home from work ik want to resume playback but it appears the app has lost all knowledge of what I played that morning. I need to select the artist and album again, go to the last song played (if I cared to remember) and that last song will then start over.  Is there some way to continue playback? Am I missing a thing? Missing my old cassette tapes 😉

I tried reaching out to Deezer support but I’m getting nothing from what I’m assuming is an AI bot. Short version:Does quick access work for anyone on iOS? Long version:I have no quick access pins on iOS (iPad or iPhone). I DO have pins on my home PC. I can see what is pinned if I go to display settings > Homepage pins, but it always shows recently played first.iPhone 15 Pro. iOS 26.2.1 (previously 26.2 with same issue).I tried refreshing home page, deleting cache, force closing the app, reinstalling the app, updating iOS and rebooting, toggling offline mode off/on, wi-fi and cellular, unpinned everything and pinned a deezer playlist only before re-installing..I don’t see any indication that it isn’t available in iOS, so…?

I am able to cast music successfully from my iPhone X Deezer app to my google cast device enabled speakers. I notice that if I swipe the app away and use my phone for other things and re-open the Deezer app, it forgets that it is still casting to my speakers. As such, I’m unable to skip tracks or adjust volume through the app unless I cast again - anyone else experienced this issue?

Anyone else have or had this problem? Since the last app update, i have noticed that i can no longer browse a playlist or download folder when in carplay mode.When i select a playlist or downloads from the favourites, it just plays the first track in the list. I cant view the playlist and select a track. I now have to hit the next button to move tracks and that only works sequentially.I have deleted and reinstalled Deezer and also reset CarPlay and still got the same issue. 

Hi,I´ve been with Deezer for about 1,5 years and the daily mixes never worked. I see there are a lot of conversations about this issue but nothing seems to happen. Yesterday i got the new version of Deezer with the option to change the color of my app...but i don´t care about that. I want the daily mixes to work properly on my iphone. If i use it on my laptop or an android device they work fine. Why not on the iphone?

Apparently I have 600 songs/ tracks chosen as favourites on Deezer but when I select random there are many songs that are never  played, it’s always the same 100 or so..  I’ve just tried reinstalling Deezer but it seems to be the same.id welcome a solution!Thanks, K

Hi. The issue should be obvious from the screenshot. Fixes itself after going from portrait orientation to landscape and back. Also, why the duplicate “New releases for you” title? App and OS versions are current.  

If there is a song already playing, and another song gets searched and I tap the three dots to open options, ‘play next’ no longer shows as the options. This wasn’t a problem until recently. About 2 weeks ago.This issue doesn’t affect the andriod app. Only on IPhone app. Pls resolve asap.  

In search results Add to queue / Play next are no longer available for individual tracks on a mobile app (iOS), I can only launch Track mix. Version 10.40.0 (10.40.0.3)

Here’s the deal. I’ve used Deezer for years and was 99% satisfied. However, one specific issue drove me crazy and eventually became the dealbreaker that made me leave.I don’t know about you, but in 90% of cases, I listen to Deezer in my car while driving. My car has a Bluetooth player that is supposed to start playing music automatically when I start the engine. The problem is that this is impossible—at least on the iPhone/iOS system I use. Due to some stupid restrictions Apple has put in place, even when a shortcut/automation is set to run without confirmation, it won't trigger until I manually unlock the phone. This completely defeats the purpose of 'automation' if the action isn't actually automatic.This has put me in dangerous situations many times. Because of some made-up concern over 'potential misuse,' Apple has forced me into scenarios where I’ve almost caused a traffic accident. I’ll start driving, forget to launch Deezer, and then find myself reaching for my

New podcast episodes don’t seem to update on time. On Spotify the episode upload directly ever Thursday, here on Deezer on Friday morning still no new episode.

Spotify transfer here - the Queue does not work in the way I expect. If I hit “add to queue” I want that song to play right after the one I’m currently listening to. Deezer adds it to the end of the playlist that I am listening to, which could be up to a hundred or so songs. This feature is especially annoying when I am driving and don’t have time to manually move it up in the queue. I am aware of the “Listen next feature” but adding multiple in a row to that reverses the order I want to hear them in ( the order I add them). The Add to Queue feature seems useless. Is there any way around this? Am I using it the wrong way? I’ve seen a lot of people with this problem but no concrete solution from Deezer. Between this and having to manually add my favorites playlist because the sync added everything in reverse I am considering switching back until these issues are fixed. :/

Hi i’ve been struggling with this problem since i recently got the app last month. Very often when i am playing from a playlist, album, flow, or artist, once the song ends the next song won’t play until i press next. This is kind of dangerous for me since i do most my listening in the car and i cant keep pressing next on my phone when i am trying to drive.  I have tried clearing the storage data, redownloading the app, restarting, and sometimes the problem is fixed temporarily but it always goes back to the same issues.  I would really love if there was a permanent fix for this since I’ve switched from spotify and i would honestly say this app is so much better aside from this huge issue. Please let me know if there is anything else i can do on my end. if it helps i am on an iphone with ios 26.2.1   

Hi, i want to listen to a new release, the iOS deezer app shows me the album and songs but when I try to play them it says they‘re not available. My friend using Deezer in the same country also with Premium subscription can play the songs. Why is that?

Hi,When playing Deezer via chromecast from my ipad or iPhone, it stops and disconnects all the time. (Seems to do so more if i shut the screen of switch apps.) Doesn’t do so when i play from my imac via a browser. Very frustrating. I’ve got the most recent versions of the app. Any ideas? Thanks.

Shuffle doesn't shuffle randomly on my iPhone 17 Pto running 26.2. There have been complaints about this for 6 years. Why haven't you fixed it yet as it is infuriating? 

Hi! I’m trying to switch to Deezer and I can’t seem to get flow to work for more than 3-5 songs. I’m on iOS premium subscription trial period and not in power saver mode. I can’t see any battery or data saving settings in my Settings to turn off. Any idea how to fix this or should I go back to Spotify?

 Hi,I’ve just subscribed to the pro version but the content I was interested in is simply not available in my account while it is available in the account of my wife (she also has paid Deezer).The content is a podcast for kids (Peter Pan)https://link.deezer.com/s/31RtwI36GXnQb7vqGwrJjMy screen when I open the link tells me that the content could not load. This seems to me that it‘s again some geolocation blocking non sense. My wife screen when she opens the link:  

Hi all, After several years of using Deezer, I am about to give it up and move to another platform.  The issue with downloaded music has been going on for years, and recently on a long flight I reached breaking point. I have over 1600 tracks (saved as favourites) downloaded on my iPhone in high quality audio.  I would have hoped that I could listen to these DOWNLOADED tracks whenever I want.  This it the whole point of downloading them.But say you are on a plane, with no internet signal, you open Deezer, and the downloaded music has all disappeared, and magically reappears as soon as you land and once more have a signal.I think I’ve had enough.My daughter has the same problem, she only has limited data on her contract.  She had a long road trip and decided to download lots of songs to her phone, only to find that unless she was connected to the internet (hard in the Scottish Highlands) she couldn’t listen to them. Is thi

This has been going on for a while, but when I AirPlay to my WIIM pro, the album art flashes in the WIIM home app.