iOS

Shuffle doesn't shuffle randomly on my iPhone 17 Pto running 26.2. There have been complaints about this for 6 years. Why haven't you fixed it yet as it is infuriating? 

Hi! I’m trying to switch to Deezer and I can’t seem to get flow to work for more than 3-5 songs. I’m on iOS premium subscription trial period and not in power saver mode. I can’t see any battery or data saving settings in my Settings to turn off. Any idea how to fix this or should I go back to Spotify?

 Hi,I’ve just subscribed to the pro version but the content I was interested in is simply not available in my account while it is available in the account of my wife (she also has paid Deezer).The content is a podcast for kids (Peter Pan)https://link.deezer.com/s/31RtwI36GXnQb7vqGwrJjMy screen when I open the link tells me that the content could not load. This seems to me that it‘s again some geolocation blocking non sense. My wife screen when she opens the link:  

Hi all, After several years of using Deezer, I am about to give it up and move to another platform.  The issue with downloaded music has been going on for years, and recently on a long flight I reached breaking point. I have over 1600 tracks (saved as favourites) downloaded on my iPhone in high quality audio.  I would have hoped that I could listen to these DOWNLOADED tracks whenever I want.  This it the whole point of downloading them.But say you are on a plane, with no internet signal, you open Deezer, and the downloaded music has all disappeared, and magically reappears as soon as you land and once more have a signal.I think I’ve had enough.My daughter has the same problem, she only has limited data on her contract.  She had a long road trip and decided to download lots of songs to her phone, only to find that unless she was connected to the internet (hard in the Scottish Highlands) she couldn’t listen to them. Is thi

This has been going on for a while, but when I AirPlay to my WIIM pro, the album art flashes in the WIIM home app. 

I have an Audi A3 2018 and use Apple Car Play via the Audi MMi unit. I have updated the MMii software, rebooted the MMi system, updated the iPhone to the latest iOS software and deleted and reinstalled the Deezer App.After all this the Deezer App on Car Play just states it’s loading and then thats it, nothing else!Before I did all of the above updates etc it still was not working and doing exactly the same thing.Come on Deezer, get your act together otherwise I will be cancelling my long held subscription to Deezer and going to Spotify.

I don't know what happened. I used to use Chromecast to listen to HI-FI and I would see the the HI-FI icon on the album cover, but now it's gone, so I got an Apple TV to hopefully get this issue fixed, but I still don't have the HI-FI on the album covers anymore. Am I still listening to HI-FI without the icon? The music still sounds great, but I don't know if what I am paying for is actually there. 

Hello,I have this problem since few months actually. Sometimes, rarely but sometimes, when I play a song while still listening the previous, the volume of the previous song set to maximum during like 0.1 seconds. It’s very very annoying… It does that even if I pause the previous song before starting the next one. Does someone else have this issue ? thanks 🙌

My Deezer Year gets stuck at Episode 1 The Meet Cute, the track fades out and the page goes no further. I’ve deleted the cache, I’ve deleted and reinstalled I’ve logged out and back in but no luck. I’ve been streaming since August 2025 with 6775 minutes and in top 52% of users 

Hey everyone.. Is anyone else facing issues with Deezer Daily Mix? The tracks shown in the mix can’t be played.. it ends up playing completely different songs that aren’t even on the list. Anyone else experiencing this?

Hi! on all pages of the iOS app, I can’t scroll all the way to the bottom, making it impossible to pick the last song or album…tried uninstalling and reinstalling. I’m on the latest iPadOS and the latest app version.is this a bug?

Usually in the morning I’ll start an album via CarPlay . When I arrive at work it’s still playing.  When I return home from work ik want to resume playback but it appears the app has lost all knowledge of what I played that morning. I need to select the artist and album again, go to the last song played (if I cared to remember) and that last song will then start over.  Is there some way to continue playback? Am I missing a thing? Missing my old cassette tapes 😉

One of the customization settings on iOS allows you to tint all of the icons/widgets on your home screen. Apps that don’t have the field specified for tinted just turn white on the Home Screen instead of showing any of the UI elements. You can see something similar happening to my Audible app, but the large white rectangle below is the Deezer widget when using the tinted setting.  https://forums.developer.apple.com/forums/thread/763246 

I have tried to use the sort function to sort podcast episodes from oldest to newest and it just doesn’t work. I’m on the latest iOS update so it’s not that. Can you please check this bug? 

In search results Add to queue / Play next are no longer available for individual tracks on a mobile app (iOS), I can only launch Track mix. Version 10.40.0 (10.40.0.3)

For about two weeks, I have been having a problem with the music randomly turning up to maximum volume. I thought it was a problem with the old iPhone (XS), after several reinstallations of apps and updating the phone to iOS 18 the problem persisted. I replaced the phone and on the iPhone 15 the problem still occurs, but surprisingly at a lower frequency. Normalizing the sound in the app options did not help. Please help or I will have a heart attack.  😭 

If there is a song already playing, and another song gets searched and I tap the three dots to open options, ‘play next’ no longer shows as the options. This wasn’t a problem until recently. About 2 weeks ago.This issue doesn’t affect the andriod app. Only on IPhone app. Pls resolve asap.  

Hi there, I’m new to Deezer and already am a huge fan of the layout and the app in general.  I have an Apple iPod 7, the last iPod generation made, and it’s been my personal music player for the last 4 years.  Unfortunately, it can’t update past iOS 15 given Apple’s lack of support for the hardware.I know that creating new builds and meeting specific hardware and software specs can be a monumental feat, but given how many of us are starting to switch over from Spotify and Apple Music, and that the Deezer app previously worked on iOS 15, would it be possible to simply request that an earlier version of the build be made available for download, even if it’s missing some of the latest features from the current iOS 16 version?

Short term user of Deezer, former Spotify user. I have activated my Deezer account in my Sonos1 app but I can’t find the podcasts there to play on my Sonos devices. How do I get this working? Would be a deal breaker for me if this option is not working.  

I just switched to Deezer but can’t seem to get it to work with my system on iOS 15.8, which is the latest iOS that my hardware will update to.I can’t find any information on how to play music on Deezer if the app cannot be downloaded to a device.Advice please!

Hi

Hi there.I have the Deezer Desktop App on my MacBook - everything is up to date but everytime I try to go to my “favorites” it just won’t load and only shows the error-message “An error has occurred, please try again later.” It has been weeks now and it’s really annoying.Does anyone else have this problem? Or even better: a solution?Many thanks in advance.

Hello, I seen that the AI Playlist beta is only for selected users. Are the people that have the beta version of the app getting this? 

I signed in with Apple ID and want to add my real email to my Deezer account so I can unlink Apple ID and create a password. I do not have access to the Apple private relay email. 

Can’t view fans on an album anymore on the new update, for my Apple iPhone XR