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My Deezer Year 2024: Hyped Up or Roasted? 🔥 💜

1 day ago

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Do you need help with Deezer on you iOS device? Ask your questions here!

285 Topics
1,237 Replies

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285 Topics

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SuddenGunterRunaway Baby

asked in iOS

Accidently closed my top 2024 results: how to view it again?

I was in a rush to the airport and wanted to listen to some music. Deezer showed me my "Top 2024" artists/tracks etc, which I closed, thinking I could view them later. However, now I can’t find them anywhere in the app or on the website.I usually save my yearly top songs as a playlist, so it would be sad to miss out on this year's tracklist

473

18 hours ago

Evil RaccoonRunaway Baby

posted in iOS

Random volume increase to maximum

For about two weeks, I have been having a problem with the music randomly turning up to maximum volume. I thought it was a problem with the old iPhone (XS), after several reinstallations of apps and updating the phone to iOS 18 the problem persisted. I replaced the phone and on the iPhone 15 the problem still occurs, but surprisingly at a lower frequency. Normalizing the sound in the app options did not help. Please help or I will have a heart attack. 😭

19720

22 hours ago

millieroseTiny Dancer

asked in iOS

Stats don't work

I’ve been trying to watch my Deezer year. Both on my phone (iOS) and my laptop (macOS), the “video” stops at the same moment, when the extract from the first song I listened to this year stops. I’ve tried closing the app then reopening it, choosing the roast over the nice things, to no avail. I’ve been able to find my Top 50 but I would like my stats. Help, please?

344

1 day ago

pbrandoliRunaway Baby

asked in iOS

constant crashes on ios

One week ago the app started crashing after about 1 minute into the song. Closing it and reopening it does not solve the problem. Never happened before, now it happens 90% of the time. I’m on ios 18.1 deezer 10.24.0.2

151

3 days ago

davidh7471Runaway Baby

asked in iOS

New iphone hasn't synced my Deezer downloads

I have a new iPhone. I synced from my previous phone with no problem - except all my Deezer downloads - playlists and albums - are no longer downloaded. Is there a quick fix? Thanks David

312

6 days ago

lukevdijkRunaway Baby

posted in iOS

iOs random pause

Hi,Does anybody use Deezer on iOs and have some playback issues. Sometimes when my music is playing it randomly pauses without any input from me. I am not accidentally clicking the pause button on the home screen.

18013

12 days ago

Tessa Merino OsoroRunaway Baby

asked in iOS

Deezer crashes on Apple Watch 10

Recently I bought an Apple Watch series 10 and when I want to go to my favourite playlist it crashes. Even when I want to go to downloads, it crashes. Has Anyone got the same problem? And how do I fix this?

14415

13 days ago

NachoferTiny Dancer

asked in iOS

I can't play songs from My MP3 on playlists, (Error: MS0675)

When I'm listening to a playlist I can no longer play added tracks from My MP3s anymore.When I play those tracks on my cell phone, the error code it tells me is "Error: MS0675"The little I've tried on the computer hasn't given me any problems.I have a paid Deezer subscription and deleting the application or the cache has not worked.

94218

13 days ago

WinterCatRunaway Baby

posted in iOS

New releases: The page didn’t load error message

I’m trying to access some new releases, namely aespa’s Whiplash and HOYO-MiX’s No Dazzle, No Break but every time I get the error message “The page didn’t load. This content is currently unavailable due to a technical error or poor internet connection. Check your connection and reload the page.” Is there anything to be done about that? I’ve done most of the basic troubleshooting methods like turning the phone off and on again, logging out and back in etc. It’s also worth mentioning that both of the albums mentioned have multiple identical albums suggested when I search for them and all of them give me the same error message. As far as I know all of aespa’s and HOYO-MiX’s other releases are available with no problem.Something similar happened when I tried to access Come Play by Arcane and League of Legends but it also had two identical albums when searched for and one worked while the other didn’t. I’m on iPhone 14 iOS 17.6.1 and Deezer app 10.23.0.5. I’m located in Canada if it’s a lic

937

15 days ago

deezer-rotiRunaway Baby

posted in iOS

carplay - continue where i left off

Usually in the morning I’ll start an album via CarPlay . When I arrive at work it’s still playing. When I return home from work ik want to resume playback but it appears the app has lost all knowledge of what I played that morning. I need to select the artist and album again, go to the last song played (if I cared to remember) and that last song will then start over. Is there some way to continue playback? Am I missing a thing? Missing my old cassette tapes 😉

6413

20 days ago

JarilaaRunaway Baby

asked in iOS

Homepos Mini starts playing ”wrong” account

I just bought a HomePod Mini and I assume I have set everything correctly to play Deezer with it. Now when I ask Siri to play Deezer, it respond that it starts playing Deezer from user name ”my wife’s name”. My wife doesn’t have any Apple product or even a Deezer account. She doesn’t even know what Deezer is. Our Wi-Fi network is ”nameless” so her name can’t come up from that. Using AirPlay on my IPhone to cast to HomePod works fine. But I would surely like to know why Siri on my Homepad is using a different account. Any ideas anyone…

183

20 days ago

Kevin YingRunaway Baby

asked in iOS

Volume adjustment on Apple Watch

There’s been this issue with regards to adjusting the volume on the Apple Watch when streaming songs from the phone. The adjustment 'gradient’ (or responsiveness, I suppose) is just too extreme; a little spin on the crown would result in a drastic volume adjustment. Could this be adjusted so that I don’t accidentally blast my ears off? This issue only crops up when streaming from the phone and controlling from the watch, and does not affect direct streaming of audio from the watch.

505

23 days ago

vdataRunaway Baby

asked in iOS

Siri not working for bands

For a few months ago, Siri does not play musc from many bands correctly. For example, "Hey Siri play Take That on Deezer." just plays a Take That song (You and me) and other unrelated songs.

7312

27 days ago

ls1971Runaway Baby

asked in iOS

How do I restart an inactive app?

I downloaded app today and have set some things to download. I’ve gone off and left it to its own devices and now it’s saying my app is inactive and I need to restart it to continue with the download. Any help would be appreciated

159425

1 month ago

ZaznetkhersonLover

asked in iOS

Iphone 14 Pro Max app crushes

I'm installing version 10.17.0At first start app crush after login screen. After that all good, but today app crushed after add track to favourites

437

1 month ago

Alexandre.cmlRunaway Baby

asked in iOS

song added to wrong Artist

Hello, I’ve released a music with AMUSE but my music got to the name of another artist with the same name as mehere is the link of my musichttps://deezer.page.link/9XZseYHL7G1K99hW8i would need a new artist profile

244

1 month ago

AdriankaRunaway Baby

asked in iOS

deezer famili doesn’t work with homepod mini

I have an account in deezer family which I am not the administrator of. I have a separate account connected to the deezer family service. siri homepad mini only connects to the deezer administrator account. what to do?

121

1 month ago

NevdbestTiny Dancer

asked in iOS

deezer black screen on mac

i have updated my Mac to Sonoma 14.4 and my deezer remix screen is just black any ideas why? i have tried downloading fresh copy to deezer Deezloader_Remix_MacOS-4.3.0.dmg and i get the same results

1094

2 months ago

KakowakTiny Dancer

asked in iOS

Deezer App disconnects from Google cast but music keeps playing

I am able to cast music successfully from my iPhone X Deezer app to my google cast device enabled speakers. I notice that if I swipe the app away and use my phone for other things and re-open the Deezer app, it forgets that it is still casting to my speakers. As such, I’m unable to skip tracks or adjust volume through the app unless I cast again - anyone else experienced this issue?

141132

2 months ago

Kwabz11Runaway Baby

asked in iOS

Deezer mobile app keeps closing unexpectedly (crashing)

Hi,Over the past couple of weeks I've noticed that whenever I open another app (e.g. WhatsApp) or when my phone screen turns off due to inactivity the Deezer app closes and I have to reopen the app from scratch. This never used to happen in the past. Whatever updates you have done please undo it as this is highly impractical and extremely annoying, so much so that if it cannot be fixed I'll have no choice but to find another music app. I have tried clearing cache and restarting my phone, it didn't fix the problem. I'm using an iPhone XR, fully updated with latest available software.

1204

2 months ago

tomllrRunaway Baby

asked in iOS

home page not loading

Hi, I recently downloaded deezer and was pretty happy but the home page is not loading for me at all anymore. It says i’m not connected to the internet but i clearly am, since the explore page works fine and downloads go through seamlessly. I also tried deleting, reinstalling, restarting my phone, pretty much everything and it doesn’t go away. I’m on a iphone 14 pro max. Any help is much appreciated <3

NusseltRunaway Baby

Hi, I recently cancelled my Spotify account and signed on to a Deezer Premium account due to their respective stances on AI generated contents.However, not being able to cast to Sonos, or not being able to play on Sonos whatsoever (due to known issues to Sonos with Deezer as added service) it will be difficult to keep using the service.

9718

2 months ago

Paul W FranklinRunaway Baby

asked in iOS

Chromecast always Disconnecting

Hi,When playing Deezer via chromecast from my ipad or iPhone, it stops and disconnects all the time. (Seems to do so more if i shut the screen of switch apps.) Doesn’t do so when i play from my imac via a browser. Very frustrating. I’ve got the most recent versions of the app. Any ideas? Thanks.

camcamLover

Hello, I seen that the AI Playlist beta is only for selected users. Are the people that have the beta version of the app getting this?

603

3 months ago

FriendlyfireTiny Dancer

asked in iOS

thousands of "favourite" tracks appeared in one day

My liked tracks have gone on the 02/08/24 from about 2,200 to over 5,000 tracks. All of these 2,800 new “favourite” songs show that they have been "liked" on the 02/08/24, if I scroll past these songs I finally find the songs that I have actually liked over the years. This issue is on all apps: Mac, IOS, or the web broswer.This is extremely distressing! help!

261

3 months ago

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