iOS

Hey everyone.. Is anyone else facing issues with Deezer Daily Mix? The tracks shown in the mix can’t be played.. it ends up playing completely different songs that aren’t even on the list. Anyone else experiencing this?

In search results Add to queue / Play next are no longer available for individual tracks on a mobile app (iOS), I can only launch Track mix. Version 10.40.0 (10.40.0.3)

For about two weeks, I have been having a problem with the music randomly turning up to maximum volume. I thought it was a problem with the old iPhone (XS), after several reinstallations of apps and updating the phone to iOS 18 the problem persisted. I replaced the phone and on the iPhone 15 the problem still occurs, but surprisingly at a lower frequency. Normalizing the sound in the app options did not help. Please help or I will have a heart attack.  😭 

If there is a song already playing, and another song gets searched and I tap the three dots to open options, ‘play next’ no longer shows as the options. This wasn’t a problem until recently. About 2 weeks ago.This issue doesn’t affect the andriod app. Only on IPhone app. Pls resolve asap.  

Hi there, I’m new to Deezer and already am a huge fan of the layout and the app in general.  I have an Apple iPod 7, the last iPod generation made, and it’s been my personal music player for the last 4 years.  Unfortunately, it can’t update past iOS 15 given Apple’s lack of support for the hardware.I know that creating new builds and meeting specific hardware and software specs can be a monumental feat, but given how many of us are starting to switch over from Spotify and Apple Music, and that the Deezer app previously worked on iOS 15, would it be possible to simply request that an earlier version of the build be made available for download, even if it’s missing some of the latest features from the current iOS 16 version?

Hi all, After several years of using Deezer, I am about to give it up and move to another platform.  The issue with downloaded music has been going on for years, and recently on a long flight I reached breaking point. I have over 1600 tracks (saved as favourites) downloaded on my iPhone in high quality audio.  I would have hoped that I could listen to these DOWNLOADED tracks whenever I want.  This it the whole point of downloading them.But say you are on a plane, with no internet signal, you open Deezer, and the downloaded music has all disappeared, and magically reappears as soon as you land and once more have a signal.I think I’ve had enough.My daughter has the same problem, she only has limited data on her contract.  She had a long road trip and decided to download lots of songs to her phone, only to find that unless she was connected to the internet (hard in the Scottish Highlands) she couldn’t listen to them. Is this issue every going to be resolved, or should I just give up and m

Short term user of Deezer, former Spotify user. I have activated my Deezer account in my Sonos1 app but I can’t find the podcasts there to play on my Sonos devices. How do I get this working? Would be a deal breaker for me if this option is not working.  

I just switched to Deezer but can’t seem to get it to work with my system on iOS 15.8, which is the latest iOS that my hardware will update to.I can’t find any information on how to play music on Deezer if the app cannot be downloaded to a device.Advice please!

Hi

Hi there.I have the Deezer Desktop App on my MacBook - everything is up to date but everytime I try to go to my “favorites” it just won’t load and only shows the error-message “An error has occurred, please try again later.” It has been weeks now and it’s really annoying.Does anyone else have this problem? Or even better: a solution?Many thanks in advance.

Hello, I seen that the AI Playlist beta is only for selected users. Are the people that have the beta version of the app getting this? 

I signed in with Apple ID and want to add my real email to my Deezer account so I can unlink Apple ID and create a password. I do not have access to the Apple private relay email. 

Can’t view fans on an album anymore on the new update, for my Apple iPhone XR

should be a version for ios 15 and below, i still use my iphone 7 and got a 5s wich i use as an ipod, i need to get my library here

 Hi Deezer Support,Whenever I try to link other services I immediately get an error pop-up that says:“Oops! Sorry, something went wrong. Please try again.”I’ve already tried the usual troubleshooting steps (force quit, reinstalling the app, switching networks, clearing cache), but the issue keeps happening. Can you confirm if this is a known problem or if there’s something specific with my account/region that’s causing it?

I can’t seem to turn off shuffle on my playlists. They all are preset to shuffle and when I click on the shuffle icon on the right, all it does is ‘play’ or ‘pause’ the playlist. I’ve had a look through settings but can’t seem to find how I can change this. 

The music player on my deezer app doesn’t have colours and I don’t know that to do !! I don’t have monochromatic and I don’t have the dark mode!!!!  

I have started using Deezer a month ago, but seem to have a problem with updates of podcasts. New episodes don’t show up directly after they are published; “Podcasts > Latest episodes” is also not updated regularly.Other platforms, such as Spotify, don’t have this issue. How can I find a solution to this problem?Thanks in advance for thinking along.

 Hi. As you can see, album pages on iPad are lacking artist and album titles, album details are empty too. All is good on web and iPhone. I’ve witnessed this on iPad 11 and iPad mini 6.

On my iPad. Since the new layout was introduced I have noticed that when you type an artists in the search bar sort of ‘freezes’ and will not let you retype to search again. Have to completely come out of the iPad and start agin. Assume this a bug that will hopefully be fixed soon.  

So I am on iOS 18.6 with the latest Deezer App, but after a fresh App start it always defaults back to the standard audio quality. That same function works on Android very well. What am I doing wrong?(also tried the Beta, same behaviour)

Usually in the morning I’ll start an album via CarPlay . When I arrive at work it’s still playing.  When I return home from work ik want to resume playback but it appears the app has lost all knowledge of what I played that morning. I need to select the artist and album again, go to the last song played (if I cared to remember) and that last song will then start over.  Is there some way to continue playback? Am I missing a thing? Missing my old cassette tapes 😉

For a couple of days I have a problem with Deezer on my Apple Watch serie 7.In Offline mode when I choose a downloaded playlist only one song will be played instead of the whole playlist. Also on the icon for Pause/Play (the circle) you can’t see the time is left and that the song is playing.Manually you can go to the next song but this is not the intention when you have a workout.I uninstall / install the app on my watch but that doesn’t help.Has anyone an idea?

Hi, since few updates ago, when Deezer connects to my bluetooth car audio it automatically lowers the volume to 50%…no matter how I left it. It’s annoying  Is this a bug or something to disable in the settings? Thanks. 

I can’t replay an episode of Cafe da Manhã - a podcast in my list. It always go to another episode randomly and not the one I select.