Require API auth to login again

Forum|Forum|7 years ago
September 9, 2019
29 replies
2350 views

I was in the middle of adding songs to my playlist when I automatically logged out of Deezer. I tried logging back in and it is saying "Require API auth". I already tried re-installing the app and it still does the same thing. Please help.

Best answer by Frustrateddeezeruset

I found that if I logged on using my desktop computer I could access my account and after that my mobil account worked too. It's a nuisance to have to do that as I mostly use my Deezer account when I'm on the move.

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M

Makenna Orn

Hitmaker

It may read, "Error: Failed to play" or "The requested content is not being loaded." When it comes to technical difficulties, the answer can be as simple as turning your phone off and on again. It's also worth logging out and back into your account because this can help resolve most connection issues.

Regards: Demolition Contractor

mrtiamnsgueser

Guitar Hero

I’m having the same problem. Thought at first it was because I was trying to play Deezer through car but I can’t log on at home either. I saw something similar here: https://andersenlab.com/services/custom-api-integration-andersen

Hey everyone! I just wanted to share my frustration with the Deezer app. I was happily adding songs to my playlist when suddenly I got automatically logged out. And now, when I try to log back in, it keeps saying "Require API auth." I've even gone the extra mile of reinstalling the app, but unfortunately, that didn't solve the issue.

I'm really hoping someone here can help me out with this problem. Has anyone else experienced a similar login issue with Deezer? Maybe there's a workaround or a solution that I haven't tried yet. I rely on Deezer to keep my music collection organized, so it's quite frustrating to be locked out like this.

Any advice or assistance would be greatly appreciated. Thanks in advance, and I hope everyone else is having a better experience with their music apps!

Yula

Deezer Staff

Hey @mrtiamnsgueser, this is on your android phone, right? Could you please tell the Android version of your phone,

the version of the app? Send a pic of what you see as well if possible? Thanks!

(She/her) add your pronouns to your signature!

K

karin.dehaan

Roadie

Hoi ik kan niet meer op deezer inloggen, ze vragen een api API-authenticatie geen idee wat ik moet doen nu. Heb een premium abonnement bij deezer via t mobile.

G

Guilly

Roadie

I keep having the same problem on my mobile device, the service keeps telling me i need api authorisation. Re-installing the application doesn't fix the issue either.

Leonídia.Deezer

Community Manager

Hi @Guilly, @karin.dehaan

Sorry to hear that you are having this issue. To help the investigation, can you please send me a screenshot where I can see the message you are seeing on you phone.

Thanks