On trying to open the Deezer app on my Android phone, I get the message " Unable to download page. Account payment is still being paid. Help please ?
Best answer by Johnathan.Deezer
View original
This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link
Userlevel 5
+6
Hey
Please try to delete Deezer, restart your phone, than reinstall the app, that usually fix this issue.Ā šš¼
Take care.Ā
Thanks
Ā
Had the same āunable to load pageā problem on my Android tablet. It also appeared to be logged in with no account info and would not log out. Restarting the device didnāt work, but deleting and reinstalling fixed the problem.
As I donāt normally use Deezer from the tablet my suspicion is that Android removed some permissions from the app causing it to enter this odd logged in / not logged in state.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.