Android

Bonjour, jusqu’à hier je n’avais jamais eu de problème avec Deezer, mais aujourd’hui, quand j’ai essayé de mettre de la musique, c’était impossible, même les versions téléchargées J’ai tout essayé pour résoudre le problème : changer de réseau, vider le cache, me déconnecter, réinstaller l’application mais toujours rien. Je ne sais pas quoi faire, c’est un gros problème Deezer Hi, until yesterday i'd never had any issues with Deezer, but today when i tried to played some music it was impossible, even the downloaded onesI tried everything i could find to fix it, switching network, clearing cache, logging out, I reinstalled the app but still, nothing.Idk what to do, that's a big problem Deezer

HiI simply want to stop deezer automatically playing new/random music when my track/album ends.Not interested in recommendations, I just want to control what I to listen to (at all times), not what some AI thinks I want.This is easy in spotify, but I can't find this simple setting in Deezer. Trial started todayThis is a deal breaker, I like the app so far. Android - Samsung S9 - deezer up to date

Have issue with android app. Not flow, not any playlist at online mode not working.But very strangeIn authonomus offline mode pre-downloaded playlist not open too 

When im trying to find new music for my playlist, im using "add tracks" button. But for some reason, the tracks in this particular menu simply won't load. It's loading endlessly, as in the screenshot.  

Deezer widget on Android does not work. There are a lots of messages about it here, going back over a year, but no solution to be found. 

Perche le notifiche mi arrivano tutte insieme il venerdi? Essendo di conseguenze molto numerose non riesco nemmeno a vederle tutte. Grazie

I noticed that gapless is a little bit bugged on my android device. I'm having an issue where the next song actually comes in a little bit too early? It's really noticeable for me on albums which are supposed to have seamless transitions and it can be quite annoying. And yes, I tried different audio qualities, but it happens on Standard, HQ and Hi Fi.The transitions are flawless on the website player. I'm wondering if this is a known bug.

It used to only happen occasionally but now it happens with every single time, it's specially annoying when queuing an album because it will duplicate the whole album. Any ideas or fix for this bug in the horizon?

App version 9.0.8.3Android version 16Playback randomly pauses during autoplay. Skipping tracks pauses playback. Pause behavior on skip only happens every other track i.e. skip -> pause -> skip again -> play. This suggests to me there is a bug in the code, not an issue on my device.I've already tried stopping the app & clearing storage + cache.

I have the app on my phone (Android) and it constantly logs me out. At first it was just between uses of the app which was annoying enough, but now it's logging me out while I'm actively listening to music. Why can I not select any option to stay logged in, or remember my device? Something, anything? I switched to this from Pandora because they started having such bad playback issues and errors I wanted an alternative, and with them I only had to log in if I cleared the cache or was logging into a new device. In other words, almost never. Maybe once or twice a YEAR, but certainly not multiple times a DAY. This is infuriating.

My son has a Samsung Galaxy Watch 7 but we are not able to find the Deezer app on the play store on his watch. Anyone have a similar problem? We are in the trial phase of our family plan and if we can’t get it to work on his watch we will have to find a different app he can use. He has a watch only plan so there is no phone he uses. The watch can connect via cell and wifi.

Anyone else flow not loading content it has just stopped working. My partner is having the same issue and we have a family subscription. O have cleared cache,  uninstalled the app any ideas 

Flow / any of the discovery type buttons do not work. I get a content not available to load message. What happened? Any fix?

When closing the app down the music i am playing still plays in the background so i then have to open the app again, pause the song and then shut the app. It never used to do this...any ideas??

This is getting ridiculous. Not only does gapless not work at all on desktop STILL (it's 2026 y'all), but the one on the android app is cutting the gaps too much and making songs jump to each other unnaturally. Reading the forums, it sounds like this has been a problem people have been having for a while and it still isn't fixed. The ability to make audio gapless is as old as digital recordings themselves, so it baffles me that Deezer still hasn't figured this out yet. My $15 CD player from Amazon even has gapless. Hell, my MP3 player from 2001 can play gapless without issue. Please fix this major, listening experience-ruining issue before I'm forced to once again search for a new streaming service.

This problem is currently happening to a seemingly random selection of songs on deezer both on my phone (android) and desktop (windows). I changed networks, emptied the app's cache... I'm kinda stuck here also my app is up to date and so is my phone.All help is welcome, thanks

Since the latest update (yesterday) of my Nothing 2 Pro, whenever I stream music from the phone I only get awful sounds. Like something is f*cking up the sampling frequency, like a bad mp3... What is it? It only happens with DeezerThis is what happens https://files.catbox.moe/ifs862.mp4 

When I try and add Allemande e Tripla - Doulce Mémoire, it doesn't work. The other songs on the album work when I add them, and I've never had this issue with any other song on the platform. Hearting does not work, nor does manually clicking the three dots on the side and pressing "Add to Favorite Tracks". Is there something I'm missing?

I am on android and when I go to look at the songs on my playlist it says there are no tracks when i press it and i am unable to play the songs on it either. I have cleared the cache, deleted the app and reinstalled it, deleted and then signed back in. I am not quite sure on what to do. Please help!!

In the Deezer mobile app (Android), when I'm playing a song and I press next, previous, or adjust the seek bar, it plays the phone's notification tone. The only way to get around this is to put the phone on silent, or set the notification tone to none. Has anybody else noticed this, or have any advice?Kev 

Like the title says, shuffle icon disappears the moment you start casting.I wonder what possible reason you would have for this behaviour?

So, I recently noticed someone using my Deezer account, and that someone removed all my family members from account. I reset password, and removed all devices that were connected to the account. I can now login to my account normally, however, when I want to add my old family members, they get error when I send them link, and when I try to add the member on my main account, I get “error, try again later”. What’s this about, please help.

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Hi. I’ve been experiencing music playback issues for the past couple of years. This happens when I use the shuffle feature or start Flow based on my favorite tracks.At some point, Deezer shows a message saying that I have no saved tracks or playlists, even though my library is not empty at all.The issue comes and goes, but lately it has been happening very often. I’ve contacted support many times, but nothing has helped. At this point, I’m seriously considering canceling my subscription because enjoying music has become impossible.None of the troubleshooting steps your support team previously suggested have fixed the problem.This issue occurs both on Android and on desktop. I’m using Samsung S25+.  

I switched to Deezer. Love it so far!!!One thing though: i  wanted to publish a podcast via it's RSS Feed  because I couldn't find i in the Search function. (I used https://podcasters.deezer.com/  and this is the RSS Feed https://www.ndr.de/podcast/podcast5522.xml )It said the podcast is already available - great.However, when opening the podcast in Deezer there are no Episodes and I can't add it to my favourites.Could you maybe look into it please? Thanks in advance