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Do you need help with Deezer on you Android device? Ask your questions here!

  • 793 Topics
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792 Topics
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Lover
ZaznetkhersonLover
asked in Android
Flow issue at 8.0.44.1

Can't enable Flow Favorite first mode, him momentaly switch to find new

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Z
Lover
E
Runaway Baby
exogadgetRunaway Baby
asked in Android
The requested content is not loading. Error: MS1002

Doesn’t matter what software I use, I’m getting this error: "The requested content is not loading. Error: MS1002"In freshly installed Android app, in Windows 10 app, just in browsers - MS Edge, Firefox, Waterfox, never mind. I logged out/in, cleaned cookies, caches etc.

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C
Runaway Baby
K
Runaway Baby
Kiwi1960Runaway Baby
asked in Android
why cant i log into app on samsung tv

When i tried to log in ap on tv it tells me to scan QR code which takes me to Deezer website. Does not help me to log into ap on tv. Also tried four letter/digit code but no instructions where to put this code on website or ap. Tried code on ap where I thought it may go,but states it's invalid. Updated code and still does not work. Tv is new Samsung so software not outdated. At this stage have canceled subscription and looking at new streaming service

142
K
Runaway Baby
A
Tiny Dancer
Arion3Tiny Dancer
asked in Android
Is gapless broken on Android?

I noticed that gapless is a little bit bugged on my android device. I'm having an issue where the next song actually comes in a little bit too early? It's really noticeable for me on albums which are supposed to have seamless transitions and it can be quite annoying. And yes, I tried different audio qualities, but it happens on Standard, HQ and Hi Fi. The transitions are flawless on the website player. I'm wondering if this is a known bug.

92
bluezzbastardzz
Deezer Legend
Y
Runaway Baby
YusufK122Runaway Baby
asked in Android
There is constant crackling and the music is not audible.

After the latest update, there's constant crackling and disconnection when I try to listen to music with Bluetooth headphones. For the past week, I haven't been able to listen to music on Deezer. I've tried several Bluetooth headphones, and they're all the same. There's no problem when I listen with a cable. Other apps don't have this problem. The app version is 8.0.42.3.

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Jaime.Deezer
Community Manager
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Runaway Baby
User cajundiane1Runaway Baby
asked in Android
change payments

Want to put my payment on my credit card and it won't accept it why

51
Nina Nebo
Deezer Legend
N
Runaway Baby
Neil.smitRunaway Baby
asked in Android
Bug - Sorting by popularity on Android

Sorting by popularity on Android does not work. This can be verified by comparing the sort results between desktop/web and Android version.

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N
Runaway Baby
P
Runaway Baby
pashatur538Runaway Baby
asked in Android
I can't access the web player

When I click the open player button, nothing happens

132
Nina Nebo
Deezer Legend
C
Runaway Baby
cjeRunaway Baby
asked in Android
Chromecast support, again

There is still crappy support for Chromecast... First, it seems like the app disconnects from Chromecast when the screen is turned off.When I open the phone and change song, the Chromecast icon shows connected, but the new song I’m starting starts playing on my phone, while the other song is playing on my hifi system. Second, when I connect to Chromecast, and start a song, the song starts playing on my hifi system, but is not controllable from my phone. I’m not able to pause the song, switch song, or do anything else on my phone which have impact on the song playing on my hifi system, even thought the Chromecast connection shows connected. Whatever I do it’s only apply to my phone speakers. The only way so solve this is to disconnect and connect again to select a new song. Earlier it was possible to set the app on pause. Then restart the app and connect again, wait a few seconds after the app is connected to Chromecast and then start the song. Then it would work. Not anymore. Annoying!

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C
Runaway Baby
T
Tiny Dancer
Tanguy MoselleTiny Dancer
asked in Android
ms0004

O have this error please help

112
Jaime.Deezer
Community Manager
B
Runaway Baby
Badreligion91Runaway Baby
asked in Android
Samsun Watch 7 & Deezer

Hello, Been a Deezer subscriber for a long time now. I just got a Samsung watch 7 for my with a standalone LTE plan (not tethered to my phone) and I cannot not seem to find Deezer in the google playstore. This watch is setup for my 11yo daughter so the watch is in “kid mode” through google Family and Verizon (in the USA). I’m wondering if anyone can confirm that they have downloaded Deezer directly onto their Samsung watch that has a dedicated standalone LTE service. YouTube music, Spotify and a slue of other services are available for her to download on the watch….. Deezer seems to be missing. Any information would be appreciated. Thank you,

102
B
Runaway Baby
C
Runaway Baby
cjeRunaway Baby
asked in Android
Slow loading and choppy playing

Today I’ve problem with my Deezer app v 8.0.22.4 on a Pixel 8 with Android version 14.I’m located in Europe. The music loads very slowly and it plays choppy.I’ve tried to restart my phone, and re-install the app. But of no help. Desktop mode works. Any idea what to do?

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N
Tiny Dancer
J
Runaway Baby
jenni.halmeRunaway Baby
posted in Android
just listen deezer

Hi

232
Nina Nebo
Deezer Legend
P
Runaway Baby
Petros PapadimitriouRunaway Baby
asked in Android
Playlists not updating in Android Auto

Hello there! I have found the following issue concerning android auto. When I play a playlist from Android Auto, it seems that it doesn’t update the next times I play it, it remains the same as the first time I played it. For example I had played the playlist Hot new Rocks from Deezer about a month ago, and even now when I try to play it from Android Auto it has the same songs as one month ago. However, when I play this playlist from my mobile it is updated with many new songs. The same happens with all my playlists when I use Android auto. It seems that they have only the same songs as the first time I played them and never update. Do you have any idea how I could fix this problem? Thank you a lot!

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P
Runaway Baby
J
Tiny Dancer
J. RaúlTiny Dancer
posted in Android
I cant add songs to queue in offline

Someone know how solve this problem? Basically I can't add songs to my queue in offline mode I tried uninstalling the app and some other stuff but didn't work

120
J
Tiny Dancer
F
Runaway Baby
ferg8Runaway Baby
posted in Android
Music not being downloaded

Recently got a new phone so the first thing I did was rip through the list of favourite albums to download so I can listen offline if needed. This was about 3 weeks ago now. Today I was browsing my album list but noticed the download icon was gray, and checking the list only half of the music I selected had been downloaded. I have also verified this by selecting listen offline where I wad unable to listen to this music. Why is so much music failing to download? No error messages were seen. App has been restarted, cache cleared, phone restarted etc. Using Android 14 with the latest Deezer beta version. Phone has plenty of storage (400+GB free space). Getting pretty fed up with all these issues now, on the verge of cancelling and signing up with Tidal...

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Y
Runaway Baby
A
Runaway Baby
Alex PeaceRunaway Baby
asked in Android
songs stop playing at random

I am a returning Deezer user who previously used the app quite a bit during 2024 with very few issues. It might randomly load or buffer but otherwise, especially with stable Wi-fi, it all worked well. After returning today I have tried to use the app to play music throughout the day on my phone (android) and it keeps stopping and either saying error loading playback failed, or just closing the app. I have tried the mentioned steps of restarting my phone, the app and clearing the data to try to fix the issue but still, it keeps stopping. It really is disappointing as I was looking forward to trying Deezer again as I like the UI and flow feature a lot. Please any help would be greatly appreciated.

854
F
Runaway Baby
E
Runaway Baby
EranBouRunaway Baby
posted in Android
The downloading feature could use some love

Let me start by saying that downloading music is not an edge case. Whether you're flying, commuting underground or have a limited data plan, playing music offline is incredibly valuable. Deezer doesn't seem to agree. I have 1,000+ albums. Just accessing the downloads list on a Galaxy S25 Ultra freezes the phone for a few seconds. Next, not all albums that I queued for downloaded actually download. A couple of hundred albums simply don't download without any clear reason. Then, a few albums must have been removed because their context menu only shows a generic network error. There's no way to remove them. Finally, I've asked for this before, but a "download all" button would have saved me literally hours.

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E
Runaway Baby
N
Runaway Baby
NoxilusRunaway Baby
posted in Android
Bug report: keyboard input not registered Playlist search

Hi community, The playlist search often misses characters that I type in due to processing time on Android. I've made a screen recording that shows this in action: I'm typing the word: "hero" but you can see that characters "e" and "o" don't get typed due to a delay of some sort and it's annoying (pay attention to the keyboard) , global search is not effected from this issue. Running latest deezer on android 14

369
Milan Van Laar
Lover
A
Runaway Baby
andreab 0303Runaway Baby
posted in Android
Sleep timer disappeared

I have been a very satisfied Deezer user for many years. But the latest version (8.0.36.4 on Samsung Galaxy S25+) seems to have lost the sleep timer. In addition, the options menu (3 dots in the upper right corner) is not opening. Could this please be fixed?

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Tiny Dancer
D
Runaway Baby
deomenRunaway Baby
asked in Android
Customizing functions are not working properly.

I have an android, S23 Ultra, no problems related to memory whatsoever, I've already done everything in my power, uninstalled, re-installed, logged into other accounts, tried to be a beta tester even, nothing works. The Home Page stays the same no matter how many times I adjust my recommendations, change artists, listen to another stuff, nothing updates and they still recommend and play artists that I've toggled (don't recommend track & don't recommend artist) the options. I've tried changing country, changing explicit, everything, as I've said above. Can somebody help?

101
Noam Asulin
Deezer Legend
A
Runaway Baby
Anun1queusername2025Runaway Baby
asked in Android
Why is the deezer Android App notg compatible with my ASUS Chrome Book?

It works fine on my phone, but my daughter is struggling to access the service on her device without using the browser version, which is very glitchy and unreliable.

182
awesomemac
Deezer Legend
S
Runaway Baby
strerdRunaway Baby
posted in Android
The same 50 songs come up when I'm playing my music.

I have 4900+ songs in my list & the same 50 songs keep coming up. I used to pay but I stopped because it was to expensive. I’m a free user. Wheatus came up with one song in between. Don’t get me wrong, I like the song, but twice with 1 song in between. I listened to it the next day & today. I’ve gone into settings & deleted what I could (without deleting all). The same thing happens - I get the same 50 songs coming up. I love KMFDM but Godlike is all that comes up. I have 20 tracks but the only one I hear is Godlike. I can’t remember the last time I heard The Tiger Lillies or Nancy Sinatra. Your algorhythm is all screwy. My phone is an Andriod last years model. The same thing happens on my computer. Please fix this.

8310
S
Runaway Baby
P
Runaway Baby
PatatoRunaway Baby
asked in Android
erreur lecture impossible

Bonjour, Comme beaucoup de personne j'ai le problème erreur lecture impossible, J'ai testé toutes les solutions proposées, Sachant que je suis sur l'essai de 3 mois gratuit et que j'ai un Oppo A74, Que faire ? Merci !

81
Nina Nebo
Deezer Legend
B
Runaway Baby
BusinessclownRunaway Baby
posted in Android
connecting to Sony WiFi speaker

Hello, In recent weeks Deezer is not connecting well to my Sony WiFi speaker. Spotify does it and so does YouTube, so it seems to be a Deezer issue. It takes a long time to connect and then, if once connected, it lags a lot. Sometimes the app seems to detach from the speaker and the speaker keeps on playing the old playlist, but I can't control it anymore and the only way to stop the music is to manually switch off the speaker. Very annoying, if not solved I'll have to cancel my family subscription, I'm afraid.

183
Alfredo.Deezer
Community Manager

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