Android

Do you need help with Deezer on you Android device? Ask your questions here!

  • 380 Topics
  • 1,889 Replies

380 Topics

S
Stine HåkonsenGroupie
posted in Android

trouble playing my playlist

I have problems playing all my playlist, it's keep loading . I have trying to download all my music, but notting happening. I have been upgrading my system. What do i do ? Please help  

3
Yula
Community Manager
10 days ago
E
Eiman Al AleeliNew member
posted in Android

Problem

Songs is  not working anymore its keep loading and loading 

1
Yula
Community Manager
10 days ago
A
ArkonNew member
posted in Android

deezer wont play at all

So I can't play any tracks, downloaded, favourites... anything. I click on a song and it won't start playing if I hit the play button nothing happens. Here's what I've tried so far... 1. Resarted phone 2. Force stopped the app musliple times 3. Reinstalled the app 4. Attempted different networks wifi-4g 5. Cleared the cache multiple times Why is this happening? I'm using Samsung android. 

1
Yula
Community Manager
10 days ago
D
demooniaNew member
posted in Android

Trouble with playlist

Been having problems playing my "favorite tracks", I i imagined it's because of the quantity of songs in it (6k), is there something I can do besides deleting songs?

1
Yula
Community Manager
11 days ago
I
intjtlglGroupie
asked in Android

Stopped downloading after going to offline r mode.

Hello. I am I've setup about 8 hours of adding albums to download. I haven't found an easy way to download singles or just tracks without a Playlist even the daily foyou songs.However once I got back to wifi as I ran out of data for the month. I was stalleno downloading for about a half hour. I started adding new stuff to download yet it is just downloading the new stuff. I have not found a way to resume all the old stuff without restarting all the previously downloaded items without clearing the data and trying again.  Thanks for your assistance,  Gregory 

1
Yula
Community Manager
11 days ago
J
José ViscaNew member
asked in Android

Equalizer not working

Equalizer not working on Xiaomi note 5 pro, but works fine with Spotify

6
B
13 days ago
A
Andrey FeoktistovOne hit wonder
asked in Android

The artist's albums or discography doesn't displays on android

In the android application, I can see only the “Most popular release” but albums and discography are completely missing for the “Old Man’s Child” https://www.deezer.com/en/artist/4422. At the same time, the albums section and albums are exists and available in the web application.I tried to clear the app’s cache and data, remove and reinstall the app, rebooting my device nothing of this helped.

8
Scxtt
13 days ago
R
Rustam GimadiyevOne hit wonder
asked in Android

Google assistant can't play albums or artist on Deezer

Hi! When I am asking to play something specific on Deezer, google says that something went wrong. I am on Android 11 and Oneplus 8 Pro. 

19
R
13 days ago
D
DjMingoGroupie
posted in Android

Apps keeps sleeping

My Deezer premium app keeps pausing whenever my phone, s backlight turns off (samsung note 10 plus). Immediately when i touch my screen its resumes playing. Its really annoying very annoying. How can i stop this.

1
Yula
Community Manager
15 days ago
M
MarteynOne hit wonder
asked in Android

Shuffle downloaded songs shuffles my music instead

When I go to downloaded music, there is an option 'Shuffle play' that I used often. But since a month or so, this option starts 'Shuffle my music' instead.Android 11, Motorola Moto G8

1
dee_dirk
Deezer Legend
16 days ago
Scxtt
ScxttChart topper
posted in Android

will Chromecast ever be fixed?

i'm tired of it autoplaying songs after an album ends. I also wanna know how hard it is for the devs to simply add an option for us to 'play next' or 'add to queue' whenever we're using Chromecast?Deezer is the most expensive streaming service in my country, clocking in at $10.99 a month, but yet they fail to fix and implement the simplest things.

2
T
16 days ago
Scxtt
ScxttChart topper
asked in Android

why is the discography section missing for so many artists?

I uninstalled the beta version and downloaded the latest stable version, but I'm still facing the same issue.This bug needs to be fixed ASAP!I'm on Android 12

3
A
17 days ago
M
Michael77One hit wonder
posted in Android

Error: Failed to play

I started getting an error from description before last update. Hoped that the last update would fix that. And yet, it hasn't. Any idea on how to solve that is appreciated. Thanx!

4
M
17 days ago
S
Steve ClarkeGroupie
asked in Android

No Deezer browsing on Sonos app

Unable to browse Deezer on Sonos. All other music services are ok. Any ideas? Have done all the usual uninstall & app updates but still no joy. Any help or ideas much appreciated 

2
S
17 days ago
Z
ZakTeOne hit wonder
asked in Android

Artists discography isn't showing

When I visit an artists profile,  his discography and his latest release should be there, but it isn't, it skips from top tracks to similar artist, and it's only a problem with that one artist. Mydeezer version is 6.2.16.74 

26
Yula
Community Manager
18 days ago
C
Carl Alexander Kessen SverdrupGroupie
asked in Android

Where did album lists go?

On Android all of the sudden there is no list of albums when on an artist page. I haven't bothered trying on Windows or Mac yet because I hardly use these platforms for playing music. What I need to know is this - is this just a bug that will be fixed or is it a permanent thing?

2
C
18 days ago
2
27ricky04Groupie
asked in Android

Missing discographies

Starting yesterday I've noticed that some artists have no discography in their profile, which makes finding certain albums impossible without knowing their name or songs (I'm in the beta program, I don't know if it's a beta only problem, but it's really detrimental to the ease of use of the app)  

15
B
18 days ago
O
OllieYGroupie
posted in Android

says I'm offline when using mobile data

When I'm using mobile data Deezer says it's offline even though it's not even in offline mode. WiFi this doesn't happen. FIX!!

2
K
18 days ago
C
Craig.AckermanGroupie
asked in Android

Playlist is playing in the wrong direction

All of a sudden since today (8th March 2023), my playlists are playing in the opposite direction. As in, the queue is playing UPWARDS instead of downwards? I didnt change any settings. Basically my most recently added song is now the last song in the playlist. Making sense?If I start at the top of the playlist, then nothing plays after the first song. If i start at the bottom, it plays the previous song, and so on. How do I revert back to the way it was?

2
Yula
Community Manager
18 days ago
F
fc360One hit wonder
asked in Android

Stop playlist from shuffling when playing

I’ve just resubscribed to deezer premium after several years of being with another provider and have noticed the annoying shuffle thing on Android mobile app, I was trying to listen to some music to make my racing mind rest and let me sleep however when I played the playlist it kept shuffling the order and took me several minutes to get it to play the playlist in order, I had to start from the second or third song. Why doesn’t the play button just play the songs in the order set in the playlist like it used to? It seems instead of going forward the app has gone backwards in terms of features and ease of use or am I missing something? The settings seem oddly empty in regards to settings so I’m guessing it’s not there if it actually exists. I noticed this happened today on the desktop app when I pressed the play button it started from a track that was 15th in the playlist instead of starting from the top.

1
Noam Asulin
Deezer Legend
20 days ago
T
TipiOne hit wonder
posted in Android

Artists album collection not to be seen after 6.3.2023 android update

After 6.3.2023 update artits album collection cannot be seen?

6
C
21 days ago
E
Einar HaakonsenGroupie
asked in Android

what is this?

 

3
Yula
Community Manager
23 days ago
E
Empty1553Groupie
asked in Android

Suggestions for improvement.

Hello. I love your app, but I would like 2 things to be fixed/added. Firstly, please add the ability to like a track from the quick settings. I will attach screenshots for comparison with another streaming service, so that you understand exactly, because I write through a translator.Like in quick settings  And there is a bug in the application when using gestures. (there is an empty space at the bottom and the navigation in the application does not work correctly until you re-enter it)Gestures bugThanks.

1
Yula
Community Manager
23 days ago
T
TokikkoNew member
asked in Android

Xiaomi 12x - playback bar missing on lock screen

Hello,i updated from xiaomi 9 to 12 and on the new one the playback progress bar is missing on lock screen (you only have play/stop next previous  buttons). You can get the progress bar when pulling down the notification bar but its annoying especially coming from an older version where this worked perfectly. Is this an issue with android 11 or the miui 13 and can(how) it fixed? Thanks in advance 

1
Yula
Community Manager
25 days ago
M
moishi radaiGroupie
posted in Android

תקלה באפליקציה

כשאני פותח את האפליקציה זה כותב לי "לא הצלחנו לטעון את הדף" ואין שום בעיה בחיבור של האינטרנטגם למועדפים ולמוזיקה שהורדתי זה לא פותח וזה כותב "require API author.איך אפשר לפתור את הבעיה?

2
M
28 days ago
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