Android

Flow / any of the discovery type buttons do not work. I get a content not available to load message. What happened? Any fix?

When closing the app down the music i am playing still plays in the background so i then have to open the app again, pause the song and then shut the app. It never used to do this...any ideas??

This is getting ridiculous. Not only does gapless not work at all on desktop STILL (it's 2026 y'all), but the one on the android app is cutting the gaps too much and making songs jump to each other unnaturally. Reading the forums, it sounds like this has been a problem people have been having for a while and it still isn't fixed. The ability to make audio gapless is as old as digital recordings themselves, so it baffles me that Deezer still hasn't figured this out yet. My $15 CD player from Amazon even has gapless. Hell, my MP3 player from 2001 can play gapless without issue. Please fix this major, listening experience-ruining issue before I'm forced to once again search for a new streaming service.

This problem is currently happening to a seemingly random selection of songs on deezer both on my phone (android) and desktop (windows). I changed networks, emptied the app's cache... I'm kinda stuck here also my app is up to date and so is my phone.All help is welcome, thanks

Since the latest update (yesterday) of my Nothing 2 Pro, whenever I stream music from the phone I only get awful sounds. Like something is f*cking up the sampling frequency, like a bad mp3... What is it? It only happens with DeezerThis is what happens https://files.catbox.moe/ifs862.mp4 

When I try and add Allemande e Tripla - Doulce Mémoire, it doesn't work. The other songs on the album work when I add them, and I've never had this issue with any other song on the platform. Hearting does not work, nor does manually clicking the three dots on the side and pressing "Add to Favorite Tracks". Is there something I'm missing?

I am on android and when I go to look at the songs on my playlist it says there are no tracks when i press it and i am unable to play the songs on it either. I have cleared the cache, deleted the app and reinstalled it, deleted and then signed back in. I am not quite sure on what to do. Please help!!

In the Deezer mobile app (Android), when I'm playing a song and I press next, previous, or adjust the seek bar, it plays the phone's notification tone. The only way to get around this is to put the phone on silent, or set the notification tone to none. Has anybody else noticed this, or have any advice?Kev 

Like the title says, shuffle icon disappears the moment you start casting.I wonder what possible reason you would have for this behaviour?

So, I recently noticed someone using my Deezer account, and that someone removed all my family members from account. I reset password, and removed all devices that were connected to the account. I can now login to my account normally, however, when I want to add my old family members, they get error when I send them link, and when I try to add the member on my main account, I get “error, try again later”. What’s this about, please help.

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Hi. I’ve been experiencing music playback issues for the past couple of years. This happens when I use the shuffle feature or start Flow based on my favorite tracks.At some point, Deezer shows a message saying that I have no saved tracks or playlists, even though my library is not empty at all.The issue comes and goes, but lately it has been happening very often. I’ve contacted support many times, but nothing has helped. At this point, I’m seriously considering canceling my subscription because enjoying music has become impossible.None of the troubleshooting steps your support team previously suggested have fixed the problem.This issue occurs both on Android and on desktop. I’m using Samsung S25+.  

I switched to Deezer. Love it so far!!!One thing though: i  wanted to publish a podcast via it's RSS Feed  because I couldn't find i in the Search function. (I used https://podcasters.deezer.com/  and this is the RSS Feed https://www.ndr.de/podcast/podcast5522.xml )It said the podcast is already available - great.However, when opening the podcast in Deezer there are no Episodes and I can't add it to my favourites.Could you maybe look into it please? Thanks in advance  

I got a new smartphone for work. A samsung galaxy S25 andriod.  And when ever a new song starts it gets pused. Like 1 sec in puse. I tryd re-instaling the Dezzer app. Change the energie setings, lower streming qukety.  It supper enoying and it workt fine on my old phone. 

The fact that there is no functioning Connect feature... bad enough. The only connection standard supported that does not come directly from a data-collecting juggernaut (Apple, Google) is Bluetooth... OK, it's not as if Unpnp and DLNA don't exist, and there have been requests to implement these standard features for years... But all that aside, I can't use your services on my tablet without Play Services, not even in the browser? Last time I checked, I was a paying Deezer customer, not a Google customer... What does it say about Deezer as a company if privacy isn't high on their agenda? Unfortunately, I'll remain a customer for my kids, but I'm switching to Qobuz myself, because they can even be played on a potato.

I am on the free month at the moment and if I cancel or not depends on the answer from here.I have a Android phone, with Alexa as the assistant, and a pair of Bluetooth Sony headphones. When I use Amazon Music I can control it via either saying Alexa or pressing a button on the headphones.  So Alexa, play 80s music or something like that. Can't seem to do it with Deezer, I started Alexa and Deeezer apps up, but still don't work.Am I missing something or is it not possible?It works okay on my Echo units at home, but that is a different thing.I have been using Amazon prime music for a few years, but decided I wanted a bit more choice in the music I play, Deezer is a bit cheaper than the others, if i go for a 12-month plan.  Also, I noticed that some of Deezer stuff, don't seen to be as good sound quality wise as Amazon Music when played on my Echo units, I know Echo units are not the best speakers, but they are fine for what I need. Just wonde

I installed Deezer recently and bought a subscription after a week. It was good, actually really exciting to have a Spotify alternative with features I love, until a few days ago when I tried to skip a podcast ad with my headphone buttons and it skipped the entire podcast instead of going forward 30 seconds. Weirdly, I had been able to do this for the first week of using Deezer but then the function just disappeared after I subscribed. My lock screen buttons also show just buttons to skip the entire episode now, not the 30 second forward & back buttons it used to have. I'm on Android, OnePlus Nord 5, OxygenOS 14.0. This is a complete deal breaker because I listen to podcasts while working and am not allowed to touch my phone. I can't pull it out, unlock it, pull up the podcast and tap my screen every time the ads come up. I paid money and am now forced to listen to ads or use another app. I have tried EVERYTHING trying to fix this. Updated phone OS, c

I'm paying to hear all the music in my library but favourites will never shuffle, it just plays the last songs you added to favourites, in the order they were added, it literally never shuffles them. Please can you tell me how to fix this?

Hi. Shuffle My Music is nearly the exclusive way that I use Deezer. As of the last update(?), Shuffle My Music was moved under Library, and now it doesn't do it. It prompts me to 'Add your favourites etc', but it doesn't play anything. Please tell me how to shuffle play from all my playlists again!

On the album page, the currently playing track is highlighted with color. But the “Now playing” list doesn’t have any feature that allows to determine the currently playing track. So Deezer, which tracks am I listening on these three screenshot?(actually, there is an attribute, but can you spot it at all?)

Pixel 8 Pro, Deezer app playback is completely broken. I click play on a song, nothing happens/no audio, then after a brief pause the track advances with playback paused. Try again and same result. No errors displayed. Already I have followed advice to clear data, adjust size of smart cache, sign out/in, restart phone, delete app and reinstall, nothing has worked.  Any similar experiences or other possible fixes? Android ver 16 Feb 5 2026 security update (installed update this morning, Deezer app was working fine yesterday, this could be the trigger).App ver 9.0.6.3 (also was updated while trying to troubleshoot, no improvement)

I'm new to Deezer, and I'm having trouble with the universal links. I've tried it with several songs and doesn't work on any of them. Clicking the link opens up the page, but clicking on any of the streaming services results in it saying that the song couldn't be located on that platform. I've tried with a variety of songs across genres and popularity and the problem still persists. This is definitely a bug. I'm on android. I haven't yet tried it on desktop.

Hello! I was listening to music when I checked an artist account and saw that some musics does not belong to that artist (see images)That one is the wrong artist:That one is the artist who those musics belong to : 

When I’m driving in my car, with Android Auto and I ask Google Assistant (as an example) to play “Nina Simone - Feeling Good” I never get the first hit in the search… And there’s no way to get the good song… Even if I ask “ play Nina Simone on deezer”, where “Feeling Good” is the first hit, It starts to play another song and even other artists when I press next… Request: When I ask to play a song, it’s most of the times the first hit in the search. Play the first song in the search…Request 2: When I ask to play an artist, play only that artist….  

I have a pixel 6 and just downloaded the Android mobile app on 1/31/26. Songs suddenly stop playing or do not play after clicking the play button. The button switches to display the "pause" option, so it should be playing. To fix, I open the app, click the "pause" button, then click the "play" button. Sometimes I must do this twice.Should I reinstall the app? Does this happen for others?