Android

Alright so i have an issue, which i really havent seen anybody talk about yet. I use deezer on my windows pc, and its working great. I just have one issue. The scroll speed is like insanely fast. Like if i go to an artist profile to look at their discography i cant see any of their music, because it just scrolls past. The issue also affects albums and playlists, so i really cant choose what music i get to listen to. I dont have this issue on any other application on my pc, or the deezer web player. Can anyone help?

Hello, The deezer app is using a lot of my phone battery, more than android games.I have downloaded most of my songs, so it is not using internet.Is there a way to limit battery use ? 

Multiple issues... When I cast to a Google device the music continues to play on my phone and on the device I'm casting to. I have to shut the phone down to get the music to quit playing on my phone. This occurs on both a pixel 6 and pixel 9. In addition if I use heos to stream it only gives me a limited number of skips per hour.

Not sure what the deal is as I haven't changed any settings on Deezer or elsewhere in my phone, but for the last 4-5 days now whenever I tap to go to my downloaded music page of the app it's like the page is infinitely loading and everything is just grey and “in motion”.  Never had this issue before.  I have 250+ gigs of dl’d music on my phone in Deezer, and it's what I usually choose to listen to altogether.  Streaming is fine, Albums, Artists, etc come up fine.  Favorite Tracks works, but it takes quite a while for them to load and while it's loading it looks as if the tracks in there I've downloaded have not been...until it eventually loads 2-3 minutes later.  I've checked my Premium subscription & payment method, and there's no problem there if that helps any.  Anyone have any idea what could be going on here?  Seriously any help whatsoever would be greatly appreciated!!!  

Everytime I open the app the song I was last listening to restarts. If I am listening to a song and pause it while not in the app and wait over 5 minutes and then try to play the song again it doesn't work and then I have to open the app and then start the song at the beginning again. I just want to know if there's a way to get Deezer to remember where I was in a song and keep playing from there. 

When I play some explicit music, it censors the music. Unliking the music and liking again doesn't fix the issue. I've screen recorded the issue to see. https://drive.google.com/drive/folders/193VcHKyptu3JZzgNQwmVpJYhKlXge4EF

Hi. When im in my car and ask google to play a song, it says "sure playing....... on deezer" but then it doesn't open the song. If deezer is already open on AA then it just keeps playing the song its on rather than switching to the song I've requested.Any suggestions? I've done the standard things (clear data and cache in deezer and AA app, reinstalled both, changed battery settings etc) Thanks

Have a Bowers and Wilkins system and cannot connect to it via the Deezer App. Why?

Hi, Loads of songs are greyed out in favourite tracks and other playlists and sometimes even in artist pages. the only way to play them is by looking up the song and play it from the search page. the songs that are greyed out are always the same songs (for example “secret story of the swan” by “iz*one” or “whistle” by “blackpink”) even when logging in to a different account or using a different device. Some songs are playing the wrong version when i play them from my playlists. for example if i click on the korean version of “as if its your last” by “blackpink” it will actually play the japanese version intstead of the korean. the only way to play the correct version of all the songs that are playing in the wrong language is by going to the artist page and play it from the album the song is in. the weird thing is that is the exact same song as it will say that the song is in my favourites, but when i play it from the artist page the language will be corre

So I liked that Deezer had a themed icon, it fit perfectly on my themed homescreen. Now suddenly its gone. Is this a bug or a business decision? I assume the former in which case I wanted to bring it to attention! Let me know if I need to grab logs. 

I have version 9.0.0.2, on Android 16 on a Samsung S25 Plus It is using a lot more power, as in draining the battery in four hours from fully charged, along with loading playlists very slowly,  and I also cannot add playlists to my queue any more.  It is very slow / laggy in general now, and this is a fairly new high end phone too. This all started about two weeks ago, I have tried restarting my phone. I notice this happened around the same time the "Launch Track Mix" feature was added. If I uninstall and reinstall the app will I need to redownload all my downloaded playlists? 

Hi, widget on android phone worked fine till I connected with android TV to stream some music. Together with that widget just disappeared from phone screen. I've tried to add it aganin but now I see only 2 available widgets: Playlists and Flow. Where is player widget?? Lock screen widget works fine. Thanks. Edit: I reset my phone and widget was back. I added it to phone screen, started streaming to TV and widget disappeared in the same moment. Any idea?

Does anyone know what this was or how to retrieve it?

When I'm casting music through the deezer app to a smart speaker after a few tracks the app will no longer show the correct song and artist, typically it will be a couple of songs behind what's actually playing currently. This has happened every time I've used the app this way.Using the Android app version 9.0.3.3

I added something to my library and then removed it but it's still there.  I don't see any possibie way of fixing this.  I clicked on "help" and apparently "the community" is in charge of customer service???  Ok.... Any workable suggestions?

 I’m using a Pixel 9 and my software and app are up to date.I’m really frustrated, I have a large library of “favorites” and playlists and have been on Deezer for years. Within the last month my flow will play around 20 songs and then reach the end of the playlist. If I exit then when I start the flow it will be the same songs and the same # of songs before flow stops. I have: cleared the cache, expanded the memory useage (although I am always using data or wifi), unisnstalled and resinstalled the app. Nothing I have done helps. I’m ready to drop Deezer if this is not corrected. Is anyone else experiencing this? Any Fixes? 

HiI simply want to stop deezer automatically playing new/random music when my track/album ends.Not interested in recommendations, I just want to control what I to listen to (at all times), not what some AI thinks I want.This is easy in spotify, but I can't find this simple setting in Deezer. Trial started todayThis is a deal breaker, I like the app so far. Android - Samsung S9 - deezer up to date

I had a free Deezer sign-up code through my operator Yettel, and for some reason I got logged out of my account after, I would say about more than 6 months of using Deezer. I can no longer use the code, nor can I sign up through the link in the Yettel app. When I tried to sign up for Deezer, it said I can't use Deezer unless I pay, but I had it for free with Yettel. It also says that deezer is not available in my country when my friends are literally using it too. What can i do to fix all of this?

Hi folks,Following recent update to version 9.0.1.3 I noticed my battery life was getting hammered whilst my phone was idle.  I checked and it was Deezer using the battery despite only 1 minute active screen time.Then I checked data use - since the update a few days ago Deezer has used 861gb of background data. Clearly something very wrong here. Nearly 40gb of foreground data too. Downloaded tracks and smart cache total about 70gb.Over tge last few months data usage has been around 10-20gb per month. I've switched off data and force stopped the app.  I'll be uninstalling next if there isn't a resolution or reason for this. What is going on? Does anyone have any ideas? Anyone with similar issies with this version?  

Mydeezer year 2025 is bugging,at some point the screen turns grey and I can't pass the content anymore while the music is still playing. Same goes on on desktop, mobile and webapp. Other users of my account don't have this issue.

I used deezer the whole year and it says i didnt listen enough?? 

I have noticed that quite a few of my favourite songs will no longer play till the end, gets half way through and then goes to the next song, I have tried deleting the song then adding it back but problem still occurs 

I have disabled explicit content on a family member's profile, and explicit songs and albums do show up on the home screen.This is not a problem however, if you attempt to play them the option is disabled.However if I search for a song or artist and the result contains explicit content, e.g Rage Against The Machine. If I click that search result the song will play.Can this be addressed to ensure Explicit content, that is marked as explicit content, cannot be played under any circumstances when it is blocked on the profile.

Today I noticed a change in my home screens, both in the desktop PC app and the Android. Can somebody help me find where "Recently Played" moved in the Android app?! In the desktop version, I found it under “Favorites > Highlights” but can't find it anywhere in the Android app.All of a sudden, the app became useless for me. I don’t want to search for an album over and over again while driving, when it was a matter of two touches before! I prefer to listen what I listened an hour ago with a minimal effort! It appears to me, the only option for now is to“search” every single time for an album? When driving, it’s not really fun.I know, adding to my favorites is an option too, but I only add them when I really like it (hence favorites) not every album that I am checking.

I have the app on my phone (Android) and it constantly logs me out. At first it was just between uses of the app which was annoying enough, but now it's logging me out while I'm actively listening to music. Why can I not select any option to stay logged in, or remember my device? Something, anything? I switched to this from Pandora because they started having such bad playback issues and errors I wanted an alternative, and with them I only had to log in if I cleared the cache or was logging into a new device. In other words, almost never. Maybe once or twice a YEAR, but certainly not multiple times a DAY. This is infuriating.