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Do you need help with Deezer on you Android device? Ask your questions here!

670 Topics
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670 Topics

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nenad panicTiny Dancer

asked in Android

Account11111901

Please, i dont know do how can i find out if my old acconut is deleted or it exists still?? I now buy premium deaser and it deleted every of my liked song. The question is now is this my old account that i used because i put in one mail and it may be on another and the second question is if this is my old acoount that i loged out yesterday can you bring my songs back

5 months ago

nenad panicTiny Dancer

posted in Android

account

5 months ago

Lorenzo BiancalanaTiny Dancer

asked in Android

Music Cast freezes / lags

Hi everybody, I am experiencing frezing and lags with the Muscic Cast app for android and my Yamaha NP-303. Normally I haven’t had issue so far (apart randomly some songs restarting and a few more issues) but it’s in these last three/four days that the system hjas become instable. I made facorry reset of the player, re loaded the latest sfirmware, installed the app.. /android) but no imptovement. I don’t know if is an issue with the app or deezer (or the player) ...everytrhing runs flawlessly for a while and immediately after..lags or stuck..than again for a while all seems and so on...the system works somehow “at waves”. Anyone experienced tihis recentrly? Any idea? Thanks in advance Lorenzo

5 months ago

DmDiamondTiny Dancer

posted in Android

Deezer just stops

I don't understand why Deezer stops and asks me to relog in.

5 months ago

Noam AsulinBezi since 2017

posted in Android

Album page refreshes when navigating back to it

Hi For a while now , in multiple versions the albums page refreshes automatically . I’ll demonstrate it by the following scenario : Go to the albums section under favorites tab scroll down to select an album to play . Enter that album page Go back to the albums pageResult : Albums section is refreshed and goes back to the beginning It doesn’t save the latest location . That is really annoying , Deezer version - Beta - 7.1.0.36 Android version -11It happens for about 6 months now , even more . Thx .

5 months ago

patostar899Tiny Dancer

posted in Android

I am using my FiiO M11S device, I have a problem with viewing playlists.

I am using my FiiO M11S device, android 10, I am having this annoying issue, I can't scroll down to see full playlist songs as you can see in this video, some playlists I can scroll down, it doesn't work properly, but I can scroll down to see albums songs without any issue, so I had to delete this newest Deezer version and now I am using version 7 which works great without any problem, this issue only happens after they did the redesign and new layout.Deezer issue on FiiO

5 months ago

Dominic3000Runaway Baby

asked in Android

Download Music not loading in offline mode

So for a while now I've been have a problem with deezer and the offline modeThey advertise that you can download and listen to your music offline provided that you're a paid subscriber. So my question is why cant i listen to my downloaded music offline even my favorite list shows me an error when im in offline mode and I'm a paid subscriber can someone please give me an answer Because at this point I feel like deezer is a rip off coz you pay every month download your music with your data then still have to use your data to stream music even after it's been downloaded which is not okay its like paying a double subscription or even more

5 months ago

Stefan JovicTiny Dancer

asked in Android

QUEUE BUTTON DOESNT WORK

My "add to queue" button doesnt work, I put song in queue and after that it comes random song from my playlist, I use deezer phone app, and its really bad.

5 months ago

lifezp cloudTiny Dancer

asked in Android

App reports incorrect android.media.action.CLOSE_AUDIO_EFFECT_CONTROL_SESSION instead of android.media.action.OPEN_AUDIO_EFFECT_CONTROL_SESSION, resulting in the equalization not being applied

5 months ago

Joe ARunaway Baby

asked in Android

Not showing on lockscreen

I have a Blackview BV6200 using Android 13. Deezer player not showing on lock screen even when in use. Have allowed all permissions, installed widget on home screen but still get no sign of Deezer to allow for playback, skip controls or song information.

5 months ago

AceTheAceRunaway Baby

asked in Android

Pay to listen?

I want to play My Favourites playlist. I play it on shuffle but recently a problem has occurred. Now I keep being told that I HAVE to have Deezer premium to listen to certain tracks, which is false as I listen to those same tracks when in any other playlist. Is this a bug or feature? Is anyone else experiencing this? How can I solve it WITHOUT paying for premium?

5 months ago

PaulTwRunaway Baby

asked in Android

When opening Deezer android app it defaults to a song i have NEVER played or asked for?

When opening Deezer android app it defaults to a song from some 80s Europop dance rubbish, stuff I never listen to. When I open the app my last played song is showing on the play bar but changes in a fraction of a second to this rubbish?Why does it do this?

5 months ago

Aaron ATiny Dancer

posted in Android

Android app issues

Over the past day or two moods have stopped appearing to guide the Flow, and lyrics won’t show up. Also songs that I’ve liked in the past show as unliked, but when I tap the heart I get a notice saying that the song has already been liked. Anyone else having these issues? Are they working on a fix?

6 months ago

jirkavRunaway Baby

posted in Android

The Deezer Android app does not download tracks in HiFi

Hello. For the last few years, I am using a HiFi subscription plan and everything was relatively fine. All my downloaded (on my smartphone) tracks were marked by a small HiFi label on the bottom left corner and the sound was nice. Recently I have been forced to reinstall my buggy Deezer app (I was not able to open it) and since then I've been dealing with low-quality of downloaded tracks. Although I have set the quality of the downloaded songs to HiFi (and also for streaming), only a few of them are labelled as HiFi when they are downloaded. Even the storage usage on my smartphone is circa half, so I'm convinced tracks are not really downloaded at the highest quality. I am pretty sure that all my favourite tracks are available in HiFi (the same track played on my notebook - desktop app and from the browser - is HiFi labelled). What is interesting if some downloaded track is labelled as Hifi, this label will disappear soon (e.g. the next day I can not see it). I have tried to reinstall

6 months ago

Jan vdBRunaway Baby

posted in Android

Restricted artist shown in kids profile

Family members using a kids profile receive no search results when searching for artists which fall under child protection restrictions (e.g. the band Korn). However, in the proposal section (Favorites > Artists > + Add artist) there are no restrictions whatsoever and proposed artists can be added to favorites from there. Once any of the “restricted” artists have been added to favorites the algorithm does the rest and more “restricted” artists are proposed. Songs with explicit lyrics can be played and the lyrics can be displayed. See attached gif.Also, Google Assistant can be used to bypass restricted search terms. E.g. ask Google Assistant to “play Korn in Deezer” on a kids phone running Google Family Link and a kids profile of Deezer. This is a major design flaw in child protection and must be fixed immediately.

When editing profile you dont see normal text , at the top Gateaway 502 shows. Once profile complete it goes back then.

6 months ago

jannehuituRunaway Baby

posted in Android

player shuts down

My deezer player (phone app) shuts down on it's on and there has been many problems after the latest update. Changing tracks takes very long and when connected with bluetooth to my car it doesn't show the tracks name...etc.

6 months ago

Kb333Tiny Dancer

asked in Android

new version 8.0.2.89 abruply plays music on my phone

Ever since downloading the new version, the app will frequently start playing music on my phone without being prompted to. Please help with a fix.

6 months ago

Boban MitićRunaway Baby

asked in Android

greska

Ne mogu da idjem u aplikaciju danima,pokazuje gresku u povezivanju

6 months ago

DfortunaRunaway Baby

asked in Android

API

I have had Deezer for years and a couple times a year some strange issue happens but this one is new to me. I was just listening to Deezer last night and now today it's not working and it says API permission needed what the hell does that mean and how do I deal with this issue because I can't play any of my music now

mouceeltRunaway Baby

Problem with favourites section loading! Help someone?

I have a problem with loading up favourite tracks, playlist, then pressing Edit its showing white screen and not loading even when walking somewhere where connection should be Excellent as I have been able to delete before without a problem when removing tracks. Not sure if its the Favourites UI problem. Technician would be nice to get an answer.

6 months ago

s1xkill3rRunaway Baby

posted in Android

MyMp3s is showing infinite loading on Android

I am trying to upload my mp3s to the cloud via mobile, but infinite loading is showing. I know that feature is working on PC, but this was the reason to quit Spotify. 2 weeks ago this method worked. Now, why it is not working?I will switch back to Spotify if this is not working,

6 months ago

NDARunaway Baby

asked in Android

Deezer Android app wont load

Hello. Deezer won't load.(Note: I am out of my country for months, I don't want to change country on Deezer as I am going back next week)

6 months ago

GreedyGillesRunaway Baby

posted in Android

Deezer links on WhatsApp won't open the app

Hi,Whenever someone sends a link to a song or podcast FROM THEIR OWN DEEZER APP, via WhatsApp, the link won't open my own Deezer app on my phone. It opens my browser and asks me to login. No option to open in the app. This is highly frustrating and not at all user-friendly. Any fix that anyone knows about? I'm using Android, latest update of Deezer app, Firefox and One UI.

6 months ago

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