Android

Do you need help with Deezer on you Android device? Ask your questions here!

  • 552 Topics
  • 2,695 Replies

552 Topics

B
bygrhel
asked in Android

Deezer premium wont play anything at all!

Deezer worked fine yesterday. This morning nothing will play, not even downloaded tracks. Every time i press shuffle play ( play has also disappeard) i get an advert to upgrade to a family subscription. Please help me fix this.

11
awesomemac
Lover
2 months ago
N
Runaway Baby
Nikita IsukRunaway Baby
asked in Android

App icon in Android 12 and later

Will we have an icon without text in Android 12 and later? This amount of text on such a small icon doesn’t look particularly nice That's what I mean  

1
Noam Asulin
Deezer Legend
2 months ago
Z
Runaway Baby
zikesRunaway Baby
posted in Android

Cannot loop a single track on Android

When using the Loop 1 feature on Android the song will loop once and then turn the loop off, proceeding to the next song in the queue after the first song has played twice. The app is up to date and I have been able to reliably recreate this on a Pixel 4a and Pixel 7 phone. I suspect that it detects the initial loop as a song change, which automatically turns off the single song looping.

15
Z
Tiny Dancer
2 months ago
M
Runaway Baby
Mirco TestaRunaway Baby
asked in Android

Only few songs avaiable of an album

Hi, I'm having problems with some albums, since only a few songs of the whole albums are avaiable.Here's an example 

2
awesomemac
Lover
2 months ago
M
Runaway Baby
MickyboylondonRunaway Baby
asked in Android

Poweramp Deezer issues

Hey Deezer can you please fix the inergration between Deezer and Poweramp  I've spoken to Poweramp developer and they say it's deezer software when will this be fixed 

3
Leonídia.Deezer
Community Manager
2 months ago
D
Runaway Baby
Dmytro GrebinykRunaway Baby
posted in Android

Widget refresh for Android 13.

When will your homescreen widget for Android 13 start refreshing as it should be? I play any song in the app and the widget stays without any info. So what's the deal? Or just add a little forced refresh button. And please don't ignore my questions about it. Makes you look bad. And don't forget - I'm your customer. So I expect at least answering my question. 

2
Leonídia.Deezer
Community Manager
2 months ago
N
Runaway Baby
Nick.SeddonRunaway Baby
posted in Android

unable to load page

Keep getting this screen no mater what I'm trying to load on deezer 

2
N
Runaway Baby
2 months ago
J
Tiny Dancer
Jasper Schoon
asked in Android

Error Multiple Devices - Deezer Family

Hello Community  My question is as follows : We have a Family Account for Deezer. How many members of our family can listen to Deezer simultaneously? We have made 3 extra (family-) members next to the main account but when someone of my family is listening in our house to Deezer. And I am on my phone also listening theDeezer gives an error. The message states that I cannot listen at once on multiple devices. But we have a Family account – so whats the point? Please can you help? Best regards, Jasper 

1
Nina Nebo
Deezer Legend
2 months ago
S
Tiny Dancer
Siphe.KalaTiny Dancer
asked in Android

Deezer keeps stopping (android - zfold 4)

Hi,My Deezer keeps stopping playing every few songs. It doesn't close. Just switches song off and when I play again the song restarts.I didn't have this issue previously (been a subscriber since 2016) and it started this year even when I was using an s22 ultra before I changed my phone. Happens on phone, earphones, speaker and Android Auto. Even happens with downloaded tracks because I initially thought this was a connectivity issue.What is the issue? How do I fix it? It's super irritating.Siphe

2
Leonídia.Deezer
Community Manager
2 months ago
S
Runaway Baby
StevieMoRunaway Baby
asked in Android

Oops It did again

Every time I launch the deezer app on my phone it opens my browser with a page that says "Oops....it did it again. The page you requested couldn't be found" It's very annoying as this message pops up every single time I launch the app.

2
S
Runaway Baby
2 months ago
G
Runaway Baby
GoverRunaway Baby
asked in Android

Eco 99fm radio isn't playing

Hi, The radio station Eco 99fm from Israel isn’t working. It plays the ‘login add’ and then drops.https://eco99fm.maariv.co.il/ Please fix,

3
G
Runaway Baby
2 months ago
S
Runaway Baby
Sam.CRunaway Baby
posted in Android

New update pauses itself

New gliches by pausing itself 

3
Leonídia.Deezer
Community Manager
2 months ago
J
John.Nowak
asked in Android

Deezer player widget disappeared (android)?

Hi, widget on android phone worked fine till I connected with android TV to stream some music. Together with that widget just disappeared from phone screen. I've tried to add it aganin but now I see only 2 available widgets: Playlists and Flow. Where is player widget?? Lock screen widget works fine. Thanks. Edit: I reset my phone and widget was back. I added it to phone screen, started streaming to TV and widget disappeared in the same moment. Any idea?

19
Leonídia.Deezer
Community Manager
2 months ago
Minimoon
Lover
Minimoon
posted in Android

problems with android

The Android application has major problems loading audio tracks. It takes over a minute to load a track in HIFI. Yet I have over 100mps and HIFI only requires 10mps! The application works abnormally in offline mode, and the sequence of tracks repeats itself... There's also a bug when swiping between tracks in the player in offline mode. 

10
G
Tiny Dancer
3 months ago
E
Tiny Dancer
Eder GodoyTiny Dancer
asked in Android

Dezzer problem

 

1
Nina Nebo
Deezer Legend
3 months ago
M
Runaway Baby
madsrbojesenRunaway Baby
posted in Android

[Bug report] Android app crashes whenever I try to go to an album page

As the title says the app crashes everytime I try to go to an album page. It has been doing so for at couple of weeks now and I just downloaded the latest version - it is still happening. This means that I can't go to an album and choose a specific song or anything like that. I'm on Android 13 on a OnePlus 8T, Deezer version 7.1.2.118.

2
M
Runaway Baby
3 months ago
M
Tiny Dancer
Melvin JuarezTiny Dancer
posted in Android

Unformatted text at playlists view

Hi! I discovered a bug when I tried to add a new song in a playlist. The text where should be a character, presents a unformatted text.  

1
Leonídia.Deezer
Community Manager
3 months ago
R
Tiny Dancer
RobWadTiny Dancer
asked in Android

bug

App reports incorrect android.media.action.CLOSE_AUDIO_EFFECT_CONTROL_SESSION instead of android.media.action.OPEN_AUDIO_EFFECT_CONTROL_SESSION, resulting in the equalization not being applied

1
Leonídia.Deezer
Community Manager
3 months ago
R
Runaway Baby
R2VRunaway Baby
posted in Android

Deezer for Android Automotive OS plays uploaded own mp3s corrupted; cannot repair

I recently discovered the Deezer app on Android Automotive OS and I think it’s great to finally have this so I can cancel my Spotify subscription (which I took because I couldn’t get Deezer yet).But I’m having trouble when playing a playlist that also contains some mp3’s that I uploaded myself into my account. All these uploaded mp3’s sound distorted.I’ve also had this before on the mobile app, but in the Deezer mobile app you have this “repair” option when an uploaded mp3 got corrupted, and after running that, it sounds ok again. The Android Automotive OS version of Deezer unfortunately does not have a similar option.So could you please look into this issue of corrupted uploaded mp3’s on the AAOS version?

1
Leonídia.Deezer
Community Manager
3 months ago
A
Runaway Baby
AbroochRunaway Baby
asked in Android

"App isn't installed" error when trying to use shortcuts on android

I recently changed phone to a Google Pixel 6a (android 13). The app is working great, except for the shortcuts (long press on app grid) which raises an “App isn't installed" error, preventing me from launching my mix or identifying songs being played around me…I have reinstalled the app several times, deleted both the storage and cache, and I do not know how to get rid of this error...

17
Leonídia.Deezer
Community Manager
3 months ago
J
Runaway Baby
j.potjensRunaway Baby
asked in Android

Triangle streamer not connecting with Deezer

My  streamer  from  the brand Triangle (WIFI & MULTIROOM COMPACT STREAMER – AIO C) can not connect with the deezer app. However Spotify is working 100%.  Problem is that my login is not possible  but i am sure that i use the right login name and pasword. Its irritate me because deezer is telling me that this must be working well. Anyone has the solution?  regards. Jos

3
J
Runaway Baby
3 months ago
R
Runaway Baby
rma339Runaway Baby
posted in Android

Bug while adding album to queue in android app

While listening to album A I try to add album B to the queue. I see a message saying it was added but when looking in the queue I just see album A added again.

1
Leonídia.Deezer
Community Manager
3 months ago
W
Runaway Baby
WickerRunaway Baby
asked in Android

Network error

Hi, my deezer iz working but is shows red(not connected to network, and I cant use song recognition, it says no network. I uninstalled the app, cleaned cash memory... Nothing.

1
Nina Nebo
Deezer Legend
3 months ago
B
Runaway Baby
BrokenSkullRunaway Baby
asked in Android

Problem in recommendations

I am using deezer premium on my laptop and  2 android devicesThe home page on the desktop app is full of different charts of recommendations (tons of recommendations) while the android home page is much smaller than the desktop oneWhat i mean by recommendations is lists like deezer originals, charts, most streamed music, it only feels like yesterday chart, hydrating hits and a few other charts, all of those are missing on my android main page!In conclusion the main page in the android device is so poor of charts and recommendations while desktop and Web version are full of charts.First device:Redmi note 7Deezer version: latest version (not beta). Os: Miui 11..android 9 (xiaomi phone)Second device: Redmi padDeezer version: latest (not beta) Os: miui 14 pad..android 13 (xiaomi tablet)Third device: a laptop with windows 11Deezer version: latest desktop version.I hope someone has a solution.P.s : I am in Turkey if this info matters

9
Nina Nebo
Deezer Legend
3 months ago
A
Runaway Baby
ANRNRunaway Baby
asked in Android

Deezer App Opening Samsung Web Browser

Recently when I open the deezer App to stream music, it opens Samsung Web browser at a Deezer page not found. My device is an S22. . Apart from being annoying, I have to close the browser every time.  I cannot see any settings that have changed and why Deezer App might be opening a Web page when it never has before . My renewal is up at end of month,  and I'm unsure about renewal if this is an ongoing issue..  

1
bluezzbastardzz
Deezer Legend
3 months ago
TERMS OF USE DEEZER COMMUNITY SITE