include

Android

Do you need help with Deezer on you Android device? Ask your questions here!

  • 617 Topics
  • 2,982 Replies

617 Topics

J
Runaway Baby
Joel JeganathanRunaway Baby
asked in Android

Deezer app on lg webos

The search function on the webos app is not functioning well lately. There is nothing listed under recommebdations or discography and on top of that there are hardly any results for searches. I hope it gets resolved soon.

1
Leonídia.Deezer
Community Manager
2 months ago
A
Runaway Baby
adi894Runaway Baby
posted in Android

Scrolling favourites on smaller screens (4.6")

Hi, I’ve been struggling with this since the new version. I usually just want to open favourites page, pick a song, and then manipulate what I want to listen (next, previous like). The new app has that “big image” feature which is way too big on Favourites (giant heart image, for what reason?), and it’s impossible to see list of fav songs. I recorded short video what I experience.Things to notice because video recorder didn’t catch my tapping: when I was on favourites page I tried to scroll UP tapping header text and “pulling it” up multiple times, like “come on! scroll up :D” and then this happened:favourites scrollWhat I would suggest to create Fav’s image smaller or just get rid of this at all and simply display list of songs.Thanks

1
A
Runaway Baby
2 months ago
C
Runaway Baby
CHARLY the TouristRunaway Baby
asked in Android

deleting playlists does not delete from sd card

Hi , I deleted a Playlist from the downloads,  but the SD card does not free up space . I tried to clear cache , still does not free up space . 

2
C
Runaway Baby
2 months ago
Andre.N
Runaway Baby
Andre.NRunaway Baby
asked in Android

problematic scrolling of playlists

Hi Deezer team,Did you introduce new mechanism of scrolling in the app?I have a problem with scrolling the playlists in Deezer. It's not possible now just to tap at any place of screen (with opened playlist), and swipe up/down to scroll.I have to use side scrollbar to scroll over all playlist items.my screen record on YouTube Android 9, Huawei P10 (old one, with Google services). Deezer family acc.Problems started after last update, or one update before. Reinstalled, - the same. Thanks in advance. P.S. but still, your flow mode and AI suggestions for me is the best among other music apps. 🙂

5
K
Runaway Baby
2 months ago
P
Runaway Baby
Pittipoo1Runaway Baby
asked in Android

PETE

This is my first song!

4
Leonídia.Deezer
Community Manager
2 months ago
G
Runaway Baby
Gregory DierckxRunaway Baby
posted in Android

kan niet op de mobiele app heb er wel voor bwtaald

Ik kan niet op de mobiele app hij wil de pagina niet openen

6
awesomemac
Deezer Legend
2 months ago
A
Runaway Baby
Amelia.VisserRunaway Baby
posted in Android

name of songs on car display

Hi all Since I updated the app, the names of the songs will not display in my car. Please help. How can I get it to display again?

1
Leonídia.Deezer
Community Manager
2 months ago
J
Runaway Baby
jeroengbakkerRunaway Baby
posted in Android

problem with deezer connect

Hello, I am running Deezer Premium from my android phone, and I can't change songs from my phone to my desktop app OR browser. I do this to prevent alt tabbing and have tried every possible fix that I could find in the FAQ. (from removing SD to clearing browser cache.)It is really frustrating, is anyone else experiencing this? and off course, how do I fix this?Yours truly Chewy Baker

1
soakes
Lover
2 months ago
D
Runaway Baby
Desert FamilyRunaway Baby
asked in Android

Song skipping like a scratched cd

I am using a Moto z2 play Android phone. In the last 6 months I've started to notice my songs are skipping like a scratched cd and have been producing this popping noise. It started out on just one or two songs but not is like every 5th song. And it is always the same songs. I have I downloaded the playlists that seem to be affected and have uninstalled the Deezer app, restarted my phone and then reinstalled Deezer. It fixes it for a few weeks and then its back.

53
Jaime.
Community Manager
2 months ago
C
Runaway Baby
capillonpubRunaway Baby
asked in Android

simple Headphones through usb c issues (not headset with mic)

Hi, When I plug a headphone (without mic) using an usb-c adapters on my android phone (i’ve tested at least 5 differents adapters and 3 headphones, also different phones xiaomi or samsung) deezer start switching songs non-stop.If I use a headset with microphone instead of a simple headphone, there’s no issue. It doesn’t appear with other music or video apps.Is there a specific settings to apply in order to avoid this issue?Thanks, Philippe

5
C
Runaway Baby
2 months ago
A
Runaway Baby
AdrianaRRunaway Baby
asked in Android

Impossibile caricare la pagina

Non riesco ad usare l'app da 2 gg, compare il messaggio : NON È POSSIBILE CARICARE LA PAGINA.Provato a riavviare ma nulla 

1
Nina Nebo
Deezer Legend
2 months ago
J
Runaway Baby
jirkavRunaway Baby
asked in Android

Why does Deezer itself change information about a track?

Hello. Some time ago, I favourited a track by Paul Engemann titled Push It To The Limit from the Scarface soundtrack. Information about the track and album cover was correctly shown. The picture bellow is what I want to have and what I marked as a favourite.Now I noticed that the information about the same track has changed to some lama nonsense... Why?I would appreciate having the possibility to keep my tracks in their original state when I favourite them.Cheers,Jirka

4
Nina Nebo
Deezer Legend
2 months ago
M
Runaway Baby
MagusRunaway Baby
posted in Android

Excessive data usage for basic quality

Hi,A topic was brought to light about basic streaming being very demanding on data usage. I listened 26 songs to have deezer using almost 700MB of data using basic quality. Then I tried Youtube Music and 15 songs later it didnt even reached 100MB. Then I stumbled across this thread on Deezer community that was posted and acknowledged 8 months ago.https://en.deezercommunity.com/topic/show?tid=76510&fid=47When will this be fixed? There's no reason why the qualities are swapped like that and not fixed yet. I haven't made the test yet, but I will change it to standard to see if there's any difference... And maybe one day I will be suprised that my data usage will be higher than usual because the qualities will finally be fixed... This is a major issue that's been trailing over the years, (other threads I found from 2 years ago had the same issue) how is this still an issue today?

4
K
Tiny Dancer
2 months ago
B
Tiny Dancer
Bailey BlackwellTiny Dancer
asked in Android

What can I do about the MS0004 error?

My Deezer app was working perfectly fine till two days ago, and now most of my songs between Blackbriar's My Soul's Demise and a cover of Colours Of The Wind have this issue. Unfortunately uninstalling and reinstalling the app will not be possible as Google Play Store can't install anything as of last week

1
awesomemac
Deezer Legend
2 months ago
A
Runaway Baby
amrmonsterRunaway Baby
asked in Android

[Premium user] [Android]: can't find play next/add to queue

Hello, I'm a new user, and I can't seem to find an option to play a song next/ add it to the queue, which is quite frustrating. I'm a premium user, and I'm using the Android app. Screenshot attached. Am I doing something wrong? Could someone please help? I have already reinstalled the app, cleared the cache, nothing worked. :(   Thanks in advance.  

10
MrHaroldA
Tiny Dancer
3 months ago
O
Runaway Baby
osoRunaway Baby
posted in Android

Can't add downloaded album to queue in offline mode

Title pretty much says it all, during normal operation I can select a whole album and add it to the queue, but if I’ve downloaded multiple albums and switch on offline mode, that doesn’t work, I can only add individual tracks to the queue.

4
B
Tiny Dancer
3 months ago
W
Tiny Dancer
WeissTiny Dancer
asked in Android

offre non valise

J ai pris un essai gratuit  pour.voir si.cela me plaitMais malgres l.inscription et l.offre d essai.je ne peux.pas telecharger...si je clique.dessus je suis renvoyż.sur l.pffre d essai de.2 mois…Ca commznce.mal.....

1
Nina Nebo
Deezer Legend
3 months ago
M
Tiny Dancer
massimiliano.fassi2010Tiny Dancer
asked in Android

PROBLEMMMMMMMMMMMM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

When i want to listen a song, immediatly appears a pop-up that said, wait a few second.

1
awesomemac
Deezer Legend
3 months ago
J
Tiny Dancer
JessweerTiny Dancer
asked in Android

How to download songs

How to download songs in deezer. Please answer! 

1
GropplerZorn
Deezer Legend
3 months ago
T
Runaway Baby
trashpanda007Runaway Baby
posted in Android

Can I disable the auto scrolling in menus?

When I select an album or artist and scroll down just a little to see the next songs, the app automatically scrolls back up. The same thing happens in reverse. It's annoying because I can't select anything during the scroll animations.

7
G
Tiny Dancer
3 months ago
C
Runaway Baby
CrayvsRunaway Baby
asked in Android

Deezer not working on Google Home

I'm in South Africa and can't make use of Deezer on my Google home device. I'm considering to change to Spotify, which I hate but I need to have the benefit of my smart devices. whats the plans with South africa?   

2
C
Tiny Dancer
3 months ago
T
Tiny Dancer
TarcianoTiny Dancer
posted in Android

deezer Premium não pega

Troquei o celular e minha conta Deezer Premium pelo tim beta não funciona 

1
Leonídia.Deezer
Community Manager
3 months ago
C
Runaway Baby
Curleezshiznet74Runaway Baby
posted in Android

Deezer MALFUNCTIONS ever Since your Makeover

Im very disappointed in this app i had to get new phone cause your app doesnt suppprr my old phone bit Spotify works like a charm now i lile deeezer the way it used to be now your app is lagging even when im tryinf to accesa my already downloaded music it acta like ots loading with no results ...if yall cant fix this i willnuave no other choice but to switch to spotify permanently 

1
awesomemac
Deezer Legend
3 months ago
E
Runaway Baby
eddy970Runaway Baby
asked in Android

error

Message keeps coming up that I'm using account in multiple devices and that's not true... Help

2
E
Runaway Baby
3 months ago
H
Runaway Baby
Heidy JallaiRunaway Baby
asked in Android

Error Loading - Almost there, only a few seconds left

Hello! When i want to listen music it only shows this and it doesn't stop. Is there something wrong with my phone? Or is it something else?[img]https://uploads-eu-west-1.insided.com/deezer-en/attachment/380fa8c8-2ec5-4822-9a11-661963fb46b4.jpg[/img]

43
Piotr.Madeja
Tiny Dancer
3 months ago
TERMS OF USE DEEZER COMMUNITY SITE