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I was locked out of my account, got my password reset and all my playlists have gone and also had to resubscribe when a payment was taken out on the 27th feb. Please can you tell me what's happened.

Crossfade is such a basic function. I would like to know when Deezer plans to roll it out for the Desktop app and why they haven't done so in all these years.

Hi, I've just subscribed to Deezer family I would like that each profile will login directly to his profile and not be able to switch to other profile Is it possible ? Thanks

The whole premise of Flow is that it's an endless suggestion of songs, part from my favourites and part from the whole catalogue of likely songs that I might like. However, it's not endless, not even remotely and it turned into the feature I disliked in Spotify which made me choose Deezer over it in the first place, and that it has an end and basically turned into a playlist. I many times find myself having to force stop the app amd re-running flow, many times it starts playing new songs but I'm other times, it just start the "playlist" from the beginning and plays the same songs as the previous run in the same order and ends in the same place too. I'm that case, I need to delete the app's cache and data amd basically reset it so I could get a new flow.It wasn't like this 1 or 2 years ago and it really bugs me because this is the feature that really made me stay with Deezer and not choose Spotify. 

I am able to cast music successfully from my iPhone X Deezer app to my google cast device enabled speakers. I notice that if I swipe the app away and use my phone for other things and re-open the Deezer app, it forgets that it is still casting to my speakers. As such, I’m unable to skip tracks or adjust volume through the app unless I cast again - anyone else experienced this issue?

Hi [user=2284]Lucelia.Mascarenhas[/user], It is possible to link your Deezer account to your Scrobble Last FM account from a [b]computer/laptop[/b] using this link: https://www.deezer.com/account/share You should see the Scrobble as the option on the right.

I'm being charged for accounts I don't have 

Hello !Long time user of Deezer here.I just received my Bluesound Nano and connected the BluOS application (v4.14.9) running on my Android 13 (Api 33) on a Oneplus Nord 2.I am unable to connect to Deezer inside BluOS, I have a constant : Authorization Failed displaying in red with the text box for my username and password still showing.No other information available except that the button "Login" disappear to show a "Update" and "Logout" button.Opening Deezer on BluOS doesn't show neither my playlist nor my favorites etc…What I have tried:    - copy pasting user/pass (tested on the browser to make sure credential works)    - typing username / password    - seek for update on BluOS and Deezer    - logout from all my devices connected to Deezer     - clear cachesDo you have any idea on how to login or make my BluOS running a Bluesound Nano interact and able to stream from Deezer ?Thank you !Filth. 

Hello everyone,  I signed up for Deezer a few months now and initially I had signed up through the app on my phone and noticed that Google play store charged me $1.03 extra for using their platform, so I came on here to ask for help. Someone said to cancel and then wait until the end of the month to repay but to use the website to pay there, which I did but I kept the app on my phone. I recently noticed that I got charge by Deezer $12.11 and then google charged me $1.03 extra, which I am assuming was for using their platform to use the app?  I guess I am trying to clarify, should I just use the website directly on my phone to avoid getting charged more? I don’t know how others use Deezer but now it seems, I might have just kept the original way to pay for the app because now I feel I am being charged slightly more. This is so frustrating. Thank you in advance!

Hello, all!First, I’d just like to say I recently switched to Deezer from Spotify and I’ve been LOVING IT! It’s so cool to have hi-fi streaming, and I really like the music suggestion algorithms here a lot better. The platform itself just feels more intimate, there’s something about it I can’t get enough of.In any case, there are some features I would love to see rolled out if possible! It would really help me in my music curation/playlist building, and it’d make me smile :DPlaylist folders - this one is simple enough, I think! I have 163 playlists (and counting!), and being able to sort them apart from each other would be really helpful, especially since there are so many different genres represented across them. Folders inside of other folders would be cool too, since I just like to be organized ;)Ability to view what playlists songs are in - this one is something I’ve been dying to have for AGES, in all the platforms I’ve used! It would be so cool to see what playlists I’ve put a so

what the title says - my deezer account is linked to last.fm but it isn’t showing any of my songs on the last.fm website!!help!!i unsynced from my family subscription for this and i would quite like to be back on it soon… Urgent!!! :[

Hi,I got an email from Deezer saying I can import my playlist from Spotify FOR FREE.Why when I click the link I am redirected to a service where I have to pay a fee? Thanks

Deezer stopped it's contract with A1 Croatia (or vice versa) and I had to subscribe to deezer directly. I used to be in deezer family and I wasn't the main account so when I logged in and choose the free first month deezer didn't choose to use my account but the admin's . How do I switch those two and get my old account back? 

I would like to get a lot more notifications (be able to go back as far as I want in the past) and the support team said this is not possible for now to change these settings.Thank you in advance for supporting this request :)

Apparently I have 600 songs/ tracks chosen as favourites on Deezer but when I select random there are many songs that are never  played, it’s always the same 100 or so..  I’ve just tried reinstalling Deezer but it seems to be the same.id welcome a solution!Thanks, K

Deezer zoom keeps resetting When I close it and reopen on the next day it happens. Nice: Bad: 

Hello! I created a shaker group on the app, but after I wanted to play it on PC and I can’t find it anywhere.If it’s actually not avaiable for desktop it would be a big shame honestly, I listen to music a lot while working on my PC so the fact that some features are missing on the desktop app is a bit upsetting.

Hi there 👋 When asking android auto to play a specific artist via Google assistant, only the first song will be from the requested artist before a mix of similar artists will start playing instead.I've tried commands such as "play artist on Deezer" and "play songs by artist on Deezer" which previously would of worked on Spotify.Is there a voice command which will get Deezer to play songs only by one artist? 

My account with 100s of songs not activated or deleted and charged for wrong one

Hi,  Does anyone have a working way to actually choose and play music on an Echo device through deezer?I purchased Amazon's Echo Studio and setup the Deezer skill in Alexa. It is an absolute heap of garbage. I cannot choose songs on the Alexa app and am limited to voice commands or previously played content (through Alexa) where Alexa straight up ignores what I asked and plays something else. Why does Spotify have actual integration into this service while Deezer has basically nothing.I tried creating a Playlist in deezer, and that doesn't work with Alexa.I tried using Bluetooth to play through the Deezer app and the sound is very quiet, quality is poor.I tried using Deezer Connect and it doesn't find the Echo Studio. I dont know whether to return the Echo, cancel Deezer or both. Just a terrible experience all around. Extremely disappointed. I was planning on listening to music today, not yelling at Alexa.Edit: AND Deezer got rid of their Fire TV app. Just perfect. Great work guys.

Yamaha NP-S303 MusicCast connection problem. Can’t register your system Please, help. 

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Every time I open the browser version, it shows the exact same playlist again and again (the one created by Deezer I tried years ago maybe once or twice). Even coming back to this service after years of hiatus, I keep seeing the same old playlist from years ago every time I open the browser version and that’s despite the fact that I have never played that playlist in forever! Logging out and clearing the cache does absolutely nothing to solve this. I'm totally sick of this.

If there is a song already playing, and another song gets searched and I tap the three dots to open options, ‘play next’ no longer shows as the options. This wasn’t a problem until recently. About 2 weeks ago.This issue doesn’t affect the andriod app. Only on IPhone app. Pls resolve asap.  

The page https://www.deezer.com/en/artist/1415 is the one of the Kinks, but it features only two albums.Yet I can find all orginal Kinks albums and many more via search. All these albums link page the the artis page but do not appear.