ms0004

Hi ​@Tanguy Moselle !

Troubleshooting steps:

1. Restart your device: Turn your phone off and on, and close and reopen the Deezer app. 
2. Clear cache: Delete the Deezer app, restart your device, and then reinstall the app. 
3. Check internet connection: Ensure you have a stable internet connection, either through Wi-Fi or mobile data. 
4. Log out and back in: Log out of your Deezer account and then log back in. 
5. Update Deezer: Make sure you have the latest version of the Deezer app installed. 
6. Contact Deezer support: If the problem persists, reach out to Deezer's Customer Support and provide details about your device, OS version, Deezer version, and steps you were taking when the error occurred. 

Any news on the fixing?

I'm currently having the error, did all the steps stated above and still got the issue...

​@Bapt Fbg could you please let me know the track or tracks you are trying to play that give an error message? 
Thanks