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One Hit Wonder
May 11, 2026
Answered

Ive paying but it says ive got a free accony

  • May 11, 2026
  • 1 reply
  • 25 views

I’ve signed up as a student via uni beans but, it’s saying I have a free account still. 

    Best answer by Nina Nebo

     

    Hi ​@jennifer.francis99 !

     

    If your Deezer account still shows as free after payment, it is usually due to a login error with the wrong account, a payment delay, or a need to refresh the app.

    Log out and back in, check that you are using the correct email address, or reinstall the app to restore features .

    1 reply

    Nina Nebo
    Superuser
    Nina NeboAnswer
    Superuser
    May 11, 2026

     

    Hi ​@jennifer.francis99 !

     

    If your Deezer account still shows as free after payment, it is usually due to a login error with the wrong account, a payment delay, or a need to refresh the app.

    Log out and back in, check that you are using the correct email address, or reinstall the app to restore features .

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