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Paid for Deezer Duo and the Payment went through and after that it asked me to change country (because I have changed the country of residence where I live since opening Deezer for the first time) but the subscription is not yet there. What should I do? How can I resolve this?

Didn’t Most Played songs from an artist use to be accessible right from the Artist page? I now have to browse through the discography and launch tracks from albums or playlists, which I really don’t like, especially when listening to an artist I don’t know very well (both on Android and Mac) 

Hi guys, i cant link my dezzer profile with amazon alexa i just get blank page, tried everything

“Don't Like” button disappeared in Flow today. I’m on deezer.com on Windows PC. Anyone else? How do I fix this? Is Flow not feeling well today?

Anyone else experiencing this issue lately?All was working fine until yesterday when using my Alexa to play tracks through Deezer, it struggled to find tracks. So, I disabled the skill and re-enabled and then tried to link the account.Im now stuck in an unending loop of selecting my account and then clicking on the continue button and can no longer use Deezer on any Alexa device.  

When requesting Alex to 'play my flow on Deezer' I am told 'Flow from Deezer. Hmm I couldn't find that.'I have the free tier, but was under the impression playlists and similar should work.I have tried setting the language in Alexa and Deezer to English/US as I have read that this worked for someone.My Echo Dot is running the latest software and has been powercycled.Deezer account has an email address attached.

It used to work, but now my uploaded MP3s do not play in Chromecast. They still play fine when playing via the Android or Desktop apps.

I am a new user, using the Android app at the free level. I can’t for the life of me find an option to just play my playlists or even to shuffle them without them playing as “a mix inspired by.” I don’t always want this feature on. How do I turn it off?

I HAD A WHOLE THING TYPED AND IT WOULDNT POST SO I REFRESHED, AND IT'S 3AM, AND IT SCRUBBED THIS WHOLE PAGE CLEAN OF MY CONCISE THOUGHTSOMEONE EXPLAIN THE BUTTONS BEFORE I LOSE IT💔💔💔💔BECAUSE APPARENTLY EXPLAINING WHAT BUTTONS DO WHAT IS AVOIDED IN THE YOUTUBE TUTORIALS(Edit: I really just want to know if the shuffle with a dot plays suggested, and if the shuffle no dot is no suggested)

Hi, Loads of songs are greyed out in favourite tracks and other playlists and sometimes even in artist pages. the only way to play them is by looking up the song and play it from the search page. the songs that are greyed out are always the same songs (for example “secret story of the swan” by “iz*one” or “whistle” by “blackpink”) even when logging in to a different account or using a different device. Some songs are playing the wrong version when i play them from my playlists. for example if i click on the korean version of “as if its your last” by “blackpink” it will actually play the japanese version intstead of the korean. the only way to play the correct version of all the songs that are playing in the wrong language is by going to the artist page and play it from the album the song is in. the weird thing is that is the exact same song as it will say that the song is in my favourites, but when i play it from the artist page the language will be correct. Most of my Mp3 files are no

Olen nyt ollut Deezer-käyttäjä pari-kolme kuukautta. Kappaleiden jonoon laitto ei onnistu ollenkaan, vaikka tämä ominaisuus on täällä olemassa. Mistä tämä johtuu? Harkitsen vaihtoa johonkin toiseen palveluun.

When browsing the platform on the pc app or web player in full screen mode, there is no way to go back to the previous page. Am I missing something?

Hey :)There seem to be at least 3 artists mixed under the name “Beastboy”:German rapper Beastboy (most songs on that page) There also is a profile for “TJ_beastboy” which is an old artist name of him Japanese singer (Lifelight (Japanese), Lifelight (English), Blue Bird, Cry Baby) Russian rapper (Меня не поймать & Ama rich)Is there a way to split these? I saw a collection post about issues like that, but for some reason I don’t have permissions to add a comment there. So I created a dedicated post for it. Additional notes:The profile picture seems to belong to the second artist of the list. I would expect that to be the first artist, since that’s where probably most of the traffic + most songs are coming from. The linked facebook page is not accessible The x profile link seems to have a broken value, since the logo is there, but shows a tooltip “Twitter page is unavailable”.

The equalizer settings aren't being configured as described in the help section. How do I set the equalizer on a computer, in a browser, and in a Windows application?

The application shuts down when I hold the left button on top of the app and try to move it around the screen. Didn’t find where to report the bug, but it’s really annoying, so I found out I can post it here.

I somehow payed a double subscription for myself and i’ve managed to cancel one and get my money back but now the subscription i got refunded for ended today (april 22) and my account has gone back to a free account with ads and stuff. On the app store it says i still have a subscription going on that will renew on may 5th. what do i do? should i ask for a refund on that subscription and buy it again?  

Hello,I have come across the artist page Aer (https://www.deezer.com/de/artist/83434) which should be about an artist I very much like.However on this page are listed about 5 different artists that all have the same name.I have opened a support ticket before but seem to unfortunately be unable to communicate the issue to the agent, or maybe he is an AI. Unfortunate as I had good experiences before. Anyways, I hope I can raise the issue here.I believe the most popular “Aer” that probably this artist page should be about is responsible for all releases between 2010 and 2016. All the other releases are from different artists with different musical styles and languages. Thank you so much in advance 

When I Alt+tab into Deezer (desktop application on Windows 10), spacebar doesn’t pause/resume music...unless I click on the application and then press spacebar (which defeats the entire purpose of a hotkey). I saw another thread from FIVE YEARS AGO bringing up similar concerns about spacebar not working at all.

It wont let me resubscribe after canceling. Nor did it ket me upgrade prior. I want to upgrade to duo. But it now gives no option. Deezer is terrible with andriod

When I look at the discography of an artist (sorted by type), only some albums are showing up, unless I click on "more albums" where I'll find the rest (minus the ones on the first page). Why are they separate? It makes no sense.

Hello, please see attached the issue I am having. My housemate and I both have deezer, we have the family plan and she is currently casting to her speaker from her phone and I can stop/start etc the playlist from my phone. How do I turn this off? I don't want us to have access to each other's music in this way.  

I noticed that none of the albums by The Glitch Mob are visible in their discography, even though the albums are available on the platform and they are assigned to the right band. I can find them through the top songs page. This is only a problem on the desktop app, on IOS it works fine. Is this a bug?

Apparently, Deezer wouldn’t fix corrupted tracks without a video, now.Does anyone think it’s necessary when you see a screenshot like that? Or when a simple description is much more effective than a video? @Deezer support: Stop asking for videos all the time! Reading a problem description is simple and more efficient. I can give details you won’t see in a video. You won’t have to watch a 4’30” video to see what’s wrong (besides, you won’t get the sound in a video, not as I’m able to provide it).

My Windows app stops playing and gives me a ‘something went wrong’ error every 3rd or 4th song. Android app  will play one song, maybe two, and then stop. I pay for Duo so I can listen at the same time as my partner, and for that price, I expect things to work. She drives to and from work each day, 15 minutes each way, and can’t listen to music. What is going on??? And why do I have to log back into the app every day, or every other day, on my PC?

Bonjour,J’ai souscrit à un abonnement Deezer par erreur et je l’ai annulé immédiatement après m’en être rendu compte.Je souhaiterais donc demander un remboursement, car cet achat n’était pas intentionnel et je n’ai pas utilisé le service.Merci de bien vouloir vérifier mon compte et procéder au remboursement si possible.Cordialement.