include

Other devices

For troubleshooting on any other devices supporting the Deezer app, ask your questions here!

  • 428 Topics
  • 4,944 Replies

428 Topics

H
Runaway Baby
hari_sankar98
posted in Other devices

Deezer HiFi icon disappears when I stream to Chromecast Audio

Hi ,The HiFi icon is visible otherwise, but it disappears all of a sudden when I start casting to my chromecast audio.Does this mean the audio isn't HiFi anymore while casting?I'm on deezer beta btw  

118
S
Tiny Dancer
1 month ago
F
Tiny Dancer
fingersofsteelTiny Dancer
asked in Other devices

Audiopro and Deezer app

Hi   I have audiopro speaker and would like to know if i can use deezer App to play music straight trough the speaker. Audiopros own app has deezer support but its via that app which is horrible. Is there a way to play music by deezer app or is it only way to play it via audiopro app? 

22
Leonídia.Deezer
Community Manager
3 months ago
J
Runaway Baby
JasonDRunaway Baby
asked in Other devices

Can't find LG Deezer app

I see others are using Deezer on their LG TV. But when I go to the LG Content Store I don't see it listed as an app. Is it only for specific LG TV models? I have the 77” C9 OLED.    

18
Superschlumpf
Deezer Legend
1 year ago
F
Runaway Baby
Fam.montagRunaway Baby
asked in Other devices

Panasonic TV: Deezer App recent issues

Seit 4 Tagen wird die App auf dem Panasonic TV (Modell TX-55DXW604) nur noch minimiert in der linken oberen Ecke dargestellt und ist nur noch mit einem Maus Curser bedienbar. Habe die App bereits deinstalliert und neu installiert, das.problem bleibt allerdings bestehen. Die Software des TV ist auf dem aktuellen Stand. Wo könnte das Problem liegen?  

42
J
Tiny Dancer
1 year ago
S
Tiny Dancer
seoklvrTiny Dancer
asked in Other devices

Deezer Xbox App crashing

I start to play my music but after about a minute of me switching to a game, it crashes. It is up to date and I've tried reinstalling.  

64
Voyd
Tiny Dancer
1 year ago
C
Tiny Dancer
clotho55Tiny Dancer
posted in Other devices

Can't listen to some songs after a few times I downloaded them

Hi,  Many songs just stop working after a few times I downloaded them... ( Gotye: giving me a chance, David Guetta sexy bitch, Lana del Rey white mustang, Enrique Iglesias I like it... and it keeps going on and on) It's like they are in fast motion so they are completely ruined. Please resolve this issue. Many thanks for your help. Sabrina     

9
A
Tiny Dancer
2 years ago
T
Runaway Baby
that_tana_girlRunaway Baby
posted in Other devices

Deezer Free version - Deezer plays only one song then stops on Deezer Desktop App and Web Version

Hi there My music is not playing on desktop. It plays one song and then stops. It won't go to the next song. I have cleared cache. Done all that. Please tell me how to fix this. I use the free account and I don't even hear the ads and I don't have an ad blocker. 

115
Leonídia.Deezer
Community Manager
6 months ago
R
Runaway Baby
Robert.DeJongRunaway Baby
asked in Other devices

How to change the default download location?

How can I change the default download location to my storage HDD instead of my 100GB SSD C: drive? I can’t download anything because it clogs up my SSD which slows it down and increases the wear and tear on the drive. Spotify allows you to change the download location while still keeping the files encrypted, I expected Deezer would allow this as well when I bought it, but I can’t find the setting anywhere. I mainly use Deezer HiFi on my desktop after switching from Spotify, and I was very impressed with the amount of features Deezer has over spotify. I don’t want to switch back but not allowing the download folder to be changed is IMO, an essential feature. OS: Windows 10 Enterprise LTSC 2019(Installed Deezer app through powershell) Storage:       C: crucial MX500 120GB       D: seagate barracuda 3TB

17
N
Tiny Dancer
1 year ago
Steinar.Bakken
Runaway Baby
Steinar.BakkenRunaway Baby
asked in Other devices

Can I enjoy Deezer HiFi FLAC sound quality via Bluetooth connection?

With a HiFi subscription I use a HiFi supportet Harman Kardon device.  Does anybody know wether Bluetooth connection provides HiFi quality on a HiFi supported device or is Wfi or Cable the only alternatives? Steinar Bakken, Oslo, Norway

6
bluezzbastardzz
Deezer Legend
1 year ago
B
Runaway Baby
beachseekerRunaway Baby
posted in Other devices

Get your heads out of your assets, and remove the desktop auto-logouts and ridiculous captchas

You have authenticated me hundreds of times.  You have authenticated this desktop, this IP, all of my systems hundreds of times.  You have made me select the pictures of sidewalks and street lights so many times they have started to repeat.  Do it today.  It would take you less than an day to remove this crap and push an update.  I know this because I build windows universal apps for a profession (it would take me less than an hour).  Stop being adagio id101ts and fire the designer who green-lit that crap.    Make it a priority today, and stop needlessly torturing your subscribers. 

7
Yula
Moderator
2 years ago
S
Lover
Sic_zsLover
asked in Other devices

Deezer Hifi on Android TV not working

Dear sirs, Unfortunately I’ve lost a possibility to cast music in HiFi quality from my iOS device to an Android TV since last update which added lyrics to chromecast on Android TVs.  Casting to my Nvidia Shield TV is without HiFi ...but with lyrics now. Of course would be great if you add HiFi support for Android TV app, but since i bought Deezer HiFi subscription I’m forced to use chromecast to my Nvidia Shield TV device which is connected to HiFi Stereo system. And the difference in audio quality is  really noticeable.  So, I have HiFi subscription. 2 weeks ago everything worked fine (except all the time my iPhone 11 disconnects from chromecasting after 2-3 minutes (but sound continues to play on Android TV and I can handle it) until this update with lyrics arrived. iOS 13.3.1. (also tried casting from an Android 10 mobile phone. The same issue - no HiFi now) iOS Deezer 8.10.0.3 Deezer on Android TV (Nvidia Shield TV with the last updates) 3.0.0 (02.07.2019) Uninstalled/Installed Dee

35
U
Tiny Dancer
10 days ago
C
Runaway Baby
Charlc90Runaway Baby
asked in Other devices

Deezer volume issues with Fitbit Versa 2 when connecting AirPods

Hi I have connected the Deezer app on my Fitbit Versa 2 and to Bluetooth AirPods, the music plays but I can’t control the volume. On a couple of occasions I’ve manage to turn it down a little but then it goes back to full volume without pressing anything or I can’t turn it up or down at all. They are all brand new devices and haven’t had any issues with other apps or connecting to other devices. Hope you can help I’m really disappointed as Deezer is the only music streaming service that works with the Fitbit without needing my phone within range. 

3
E
Tiny Dancer
1 year ago
J
Tiny Dancer
jbutchartTiny Dancer
asked in Other devices

Deezer will not cast to Chromecast device: loading, almost there

When i click the Cast icon I get the “casting” tone on my Chromecast speaker and get a message on my device that says, “Loading… Almost there, only a few seconds left.”  That’s it.  Nothing more.  Every other application where Chromecast is an option works flawlessly.  I love the HiFi but this is a non-starter for me.  Using Deezer over bluetooth to headphones is all I can use.  That’s not enough. Using Android version 10, security patch level: March 5,2020 on a Pixel 3a XL Chromecast works on the competition: Spotify, LiveXLive, Amazon Prime Music, Google Play Music, Tidal and Pandora.

13
I
Tiny Dancer
1 year ago
D
Tiny Dancer
danielecastellaniTiny Dancer
asked in Other devices

How to import a CD? How to import iTunes Library to Deezer?

How to import a CD? How to import Itunes Library?

3
L
Tiny Dancer
2 years ago
S
Runaway Baby
STE74Runaway Baby
posted in Other devices

Deezer HiFi exclusive mode external DAC

Hi’ thanks for add. I move from Tidal, is there in Deezer HiFi desktop an exclusive access to external dac that bypass audio pc. Thanks

9
Barendrecht
Lover
1 year ago
S
Runaway Baby
serjioRunaway Baby
posted in Other devices

Deezer app keeps forgetting my account details and its window position/size settings

This happens every 2 weeks or so, it’s so frustrating! Does it reset all user settings after each update or something?   Platform: Windows 10

9
L
Tiny Dancer
2 years ago
L
Tiny Dancer
LthompTiny Dancer
posted in Other devices

choose to play Deezer track mix (radio tr) from Sonos

This option is not in the Sonos app menu... Why not? I can from Deezer app, but not from Sonos app. Please add it to Sonos also. 

9
Superschlumpf
Deezer Legend
1 year ago
J
Tiny Dancer
jan.potockiTiny Dancer
asked in Other devices

Deezer Desktop App - does not keep me logged in and too many Captchas

For some reason the desktop app (OS X) doesn’t keep me logged in, so I periodically need to sign in again.   Doing so requires spending 2-3 minutes clicking on pictures of traffic lights and fire hydrants.   This is absolutely ludicrous behaviour for a *desktop* app. Honestly, the desktop app shouldn’t auto-logout at all. If you are so worried about robots, then switch to 2-factor authentication or something.

239
Leonídia.Deezer
Community Manager
7 days ago
M
Runaway Baby
mcdanjwRunaway Baby
posted in Other devices

KODI Plugin for Deezer?

Anyone know of a plugin for Deezer that will work with KODI? I found a plugin on github (from 2017), but it doesn’t work.

9
R
Lover
1 year ago
P
Tiny Dancer
perosmcTiny Dancer
asked in Other devices

Ability to set audio quality in android TV app

Hello there. I am new here. Despite being in 1st month trial I am gonna keep my Deezer HiFi. Its quality is outstanding in Tablet, Mobile and PC. But it is disappointing in Android TV and Android Box. I cannot set quality high enough for my ears.It is not placebo nor lie. When I stream from phone/tablet to TV, it is distinguishable difference. Any ETA for putting real settings? I get it, PC and mobile are mainstream, but TV is also a part in our life. The only “setting” available is logout. Thanks.

10
R
Lover
1 year ago
F
FionaStander
asked in Other devices

Deezer not working on Fitbit: unexpected error occurred

I have a Samsung Galaxy Note 8 and i just purchased a Fitbit Versa 2. I have tried for 2 days straight to get Deezer to work on the watch with no luck.I get to the point twhere i type the activation code from the Deezer app onto my Versa and then it says “Link accounts” - every time i do this I get a message “Uh oh, unexpected error occurred”.Can someone please help!!

124
G
Tiny Dancer
1 year ago
dEviLz
Runaway Baby
dEviLzRunaway Baby
asked in Other devices

Deezer App Update WebOS LG TV

Hello Team, Will the Deezer App be updated on WebOS TV?Its not been updated since quite a long time…I can’t play all songs in my favorite playlist. Thank you

37
DrEvil
Star Wo-Man
1 year ago
E
Eastfrisian
asked in Other devices

Amazon Fire stick with Deezer

Hi there, I am using the Amazon Firestick with Deezer, but there is a problem, that every 20 minutes the screensaver starts. I saw already some remarks by other users about this topic. Is there any update? Does not look like a real big change request for the software, or? Thanks in advance Eastfrisian

9
S
Runaway Baby
1 year ago
M
Runaway Baby
manfer1Runaway Baby
asked in Other devices

Does Deezer stream to Audiocast M5?

Hi! I want to set up an Audiocast M5 in my living room. But I don't know if I can stram to it with Deezer. Thanks in advance!

7
K
Tiny Dancer
2 years ago
J
John 2
asked in Other devices

Samsung TV keeps loading and nothing happens (cannot play My Music)

I've been a subscriber for around 12 months without any problems. Then from yesterday I've been unable to access the Deezer app on my Samsung 6 tv. I've deleted and re-installed it without any result apart from a message advising me to try again later. I can still access it on my desk top and iPad. Can anyone help.

237
Leonídia.Deezer
Community Manager
2 months ago
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