Can't listen to some songs after a few times I downloaded them | Deezer Community, bringing music lovers together

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Hi,

Many songs just stop working after a few times I downloaded them... ( Gotye: giving me a chance, David Guetta sexy bitch, Lana del Rey white mustang, Enrique Iglesias I like it... and it keeps going on and on) It's like they are in fast motion so they are completely ruined.

Please resolve this issue. Many thanks for your help.

Sabrina

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Hey Sabrina @clotho55

Thanks for letting us know.

Could you try the following steps, exactly in this order, to see if it helps with your issue?

make sure you're connected to a wifi network
uninstall Deezer
clean your phone's cache
remove the SD card (if applicable)
turn off your phone
reinstall Deezer
open Deezer and download at least one album or playlist
reinsert the SD card (if applicable)

Let us know how it goes :v_tone2:

Enriquesias lglesias

🤟*6053333326*

Arlieta544@gmail.com Enriquesias lglesias

Arlieta544@gmail.com Enriquesias lglesias

Elenkevicius@gmail.com

Arlieta544@gmail.com

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