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Playback doesn't start when hitting Play button in the Deezer app or suddenly stops

Suddenly player does not play. Play icon becomes two bars, spectrometer icon is vivid, but no play, Timeline stays on 0:00.Restart, reinstall app, download composition, cache purge, slider moving to different time position, changing account email doesn’t help.The problem periodically appears on any...

Tip: Download link for Desktop app (Win / Mac)

The Windows version of the desktop app can be downloaded from the Microsoft Store or - even easier - directly from the Deezer page: https://www.deezer.com/download/ The appropriate version is offered for download. If you want it faster, you can download the latest version for Windows and/or Mac via...

Chromecast volume very high compared to other apps

I’m a new Deezer Hifi user and have been experimenting and comparing a lot with the other service I use, Youtube Music. Something I’ve noticed that I find quite frustrating is that the volume when casting is WAAAAY higher than any other app. I have to be very careful to first turn down the volume...

Skip Limit on webOS

I was using it on a LG smart tv /55sk8500pla/ and I skipped some tracks (I don't think 150 anyway) then a message appeared warning me about having reached the limit of skipsThat's awful... i'’m premium users! How much time its need before this thing is fixed, because atm i can't play anything????

LG WebOS App and Deezer: can't login

I cannot log in to the LG WebOs application even tho i haven't connected up to 3 devices to my account (and even if i did, i log out).Can someone help? It's ridiculous that we can't just scan a QR and get into the app just like we do on the Xbox App.FIX IT PLEASE!

Chromecast volume goes to zero when I exit the app

So.. all of a sudden I have this issue where I can only listen to music on my chromecast while the app on my phone is open in the foreground. The moment I go to homescreen or switch apps the volume goes to zero. All other apps are working just fine with my chromecast. I should also mention this is h...

Smart TV app saying deezer server not responding

Tv app saying deezer server not responding....any ideas please?

Volume changing for no reason

This morning, I started to play Deezer on my phone and then transferred/cast it to my Google speaker however the volume on my google speaker then started to change fairly randomly (and significantly)…Example: The music started playing at vol 5, after 1 minute it dropped to 3 (fairly quiet). I set it...

problem with connecting to albums in Deezer for windows

Hi, each time I click on an album title in Deezer for windows, the screen turns black, and an error message appears, stating “an error occurred, please try again later”.This problem keeps happening for a year now, and it’s really annoying, since I can’t click on albums I want, and I must write the n...

Deezer HiFi No Bass Channel

I have a Deezer HiFI subscription and have noticed that the subwoofer channel appears to be missing from the mix regardless of whether I cast directly to my TV or use the TV’s native Deezer app. Would appreciate any technical advice to rectify the issue. Tech specs in the post below. I’ve used Dee...

Deezer on Amazon Alexa echo dot - not available

On the Deezer site (.nl) say’s that Deezer is availible throw the Skills and games but when i surch for deezer i get some resultes but no deezer.When i ask alexa for deezer i get a link to activate deezer but i get the massage:You are not elegible to enable this skill due geographilcal restrictions....

Bug unbareable application

Could there be a bugfix, the app is unstable and have a tendencies of crashing and saying i have no connection to internet. There are so many minor bugs that is preventing the app to work properly. Artists not showing completely and songs missing.

Is there any real difference between the Web and Desktop app?

When I use the web app for Deezer, am I missing out on something? There was a banner at the top telling me to download the desktop app. I recently switched over from Tidal, where I believe they said they couldn’t deliver the highest audio quality except through the downloaded app. Is that the case h...

Deezer website is not really streaming

Hello,recently I noticed Deezer on the website(app probably works correctly) is not really streaming, it just launches a worker to download the audio file and plays it while it’s still downloading. Why is this an issue? Well, to download an audio file it is around 15 MB, which means, that your bandw...

Gapless playback or crossfade?

I am using mainly Deezer PC app. When you click play or when a track changes to the next it takes a while for the new track to come in, hindering the listening experience.Any way to do crossfade or gapless?

does Deezer hifi play in wireless android auto?

I'd like to know what quality goes by wireless

I want to join my deezer account on web and Amazon Alexa but I dont know how?

Hi , I want to join my dezzer account on web and Amazon Alexa but I dont knew how?

No Hi-Fi tracks on PC even with HiFi subscription

Hello! I have HiFi subscription, but there are no HiFi quality in my browser or in mac app What is going on dear? Thank you

I think I'm not getting HiFi quality on laptop

Hi.I am using a new HP laptop connected to my Sony XH95 TV as my digital music source. The sound comes out of bookshelf speakers powered by Amp, which is connected via HDMI to Sony TV (which is connected via HDMI to laptop).I am using the Deezer PC app. I find no where a confirmation that I am getti...

Deezer stuttering at 320kb/s, fine at 128kb/s

I’ve been having an issue for 4-5 months whereby tracks would just stop mid-play, sometimes for more than a minute, before continuing. Maybe 1/3 of the time I’ll need to skip the track completely. Given that this was resolved by downloading the track/album I always put it down to an issue at the ser...

No HiFi label in Android TV

As a HiFi user I'm not seeing the HiFi emblem at the bottom left when playing music in Android TV. The HiFi emblem that appears on the cover of all tracks with my Android phone, doesn't appear on my Android TV. Why is that? In my phone the HiFi emblem shows:

why is the TV app not as smooth as the phone app?

Hi why is the TV app not as smooth as the phone app?The app is slow and has no equalizer …. I have a samsung Q60 75 inch plus a JBL 2.1 Deep base sound barbut the sound is better from my Ipone xs and JBL 2.1 Deep base because the app on the iphone has an equalizer…...

When will Google Home/Nest Integration be available in Cyprus

When will Google Home Integration be available in Cyprus

Where to download deezer desktop for windows?

Downloading via Microsoft Store does not work so I (and other users) need a direct link. You seen my post...like 3 month ago so where can I download the app? p.s. Deezer is your app so any problems w it are yours and not microsoft-ones. If you think that “I need to contact MSstore myself” I will sto...

Jazz mix is not played after choosing it.

Jazz Mix is not played after choosing it by clicking on “Play” button in the mix “square” or by clicking on “Play mix” from “More options” menu (three dots) on the same element. But it is still possible to add mix to favorite. There is no problem with similar "Vocal Jazz" Mix or others Mixes.Also “J...

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