Other devices

carastec Roadie

Audio is cut with the app

Question

With de app in Windoes 7 64bits, audio is cut continuously during music playback This before did not happened until few days go, but now is impossible heard music. I deleted the app, and later reinstall again, but the problem is the same. My setting is audio high quality, and happens with and withou...

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C

22 hours ago

M

Mojalefa New member

I lost my phone, so I downloaded deezer on my other device and I used same information, but now I get debited twice in a month.

Answered

I lost my phone, so I downloaded deezer on my other device and I used same information, but now I get debited twice in a month. Please help me cancel the previous account.

0 7 1

2 days ago

C

Crostine One hit wonder

Technical problems with the Community

Answered

Tagging a new topic is impossible. the input field is reset whenever you do anything other than focusing the input field. this means the tags are cleared when you click the create button when you then go and edit the topic to add tags the same thing happens.

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P

1 day ago

A

alainpicard New member

Downloaded Playlist in CarPlay

Question

Hello, In the application menu, we have an option Downloaded. But not in AppleCar… Pretty annoying. Any turn around Thanks

0 4 1

2 days ago

G

g0thx0r New member

Desktop app forward/back navigation buttons do not work

Answered

Forward and back navigation buttons on the desktop app do not work at all, click on them and nothing happens, very annoying when trying to explore and browse playlists.

0 16 1

5 days ago

E

Erindale Groupie

Random songs being played on different apps

Agnes Obel dropped her new album and it’s great! Unfortunately every 2-3 tracks, Deezer starts playing completely random music like I’ve started listening to my Flow instead… I would like to be able to listen to the music that I’ve chosen but this doesn’t seem to be an option? How can I appreciate a...

0 9 1

5 days ago

S

serjio Groupie

Deezer app keeps forgetting my account details and its window position/size settings

This happens every 2 weeks or so, it’s so frustrating! Does it reset all user settings after each update or something? Platform: Windows 10

0 20 1

6 days ago

A

Alex K One hit wonder

Explicit Albums Not on Artist Pages / Being Preferred by Google Assistant

New

For many rap artists, their explicit albums are not the ones on their artist pages, but instead their clean albums. I like that Deezer has only 1 version per album listed in the discography, but it is not always the explicit that is on there. This means you just have to search for the specific album...

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18 days ago

S

sailadams Groupie

No download available for new Premium account on desktop app for Mac

Answered

The ads says it’s there, but darned if I can find it, and it shouldn’t be that hard to find, should it? Just now downloaded desktop app for Mac from Deezer website. Had to force start it because Deezer hasn't updated security with Apple since MacOSX-10.15 Catalina launched last September. Streaming...

0 24 2

S

19 days ago

H

Hubiquity One hit wonder

Music sudden stops at random on Web version of Deezer

I’ll be listening to a series of tracks and suddenly the music just stops mid song. It’s as if the software has frozen up. Only way to get it started again is to refresh the browser tab. Chrome browser 79.x running iMac w/HighSierra Also happens on my Lenovo X390 Thinkpad running POP OS Linux with F...

0 6 1

21 days ago

C

Chourak One hit wonder

Error when switching between two songs

Answered

Hello, When I am listening to music using the mac os X Deezer App on the latest version of Mac os X Catalina. No matter if I listen an album or a flow, when the player switch from one song to another, I always the same error : “ An error occured, please try again later.” I have tried to uninstall...

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18 days ago

M

marcusd Roadie

"Your details are incorrect. Please try again."

I think this is probably the last straw with this buggy software - probably not gonna continue my subscription. But I thought I’d post here if anyone else has the same issue. My windows app logged me out, and when trying to log back in it says “Your details are incorrect. Please try again”. I...

0 22 1

26 days ago

R

Rafa.kil New member

Dodawanie urządzeń

Answered

Hej wszystkim, posiadam receptor denon avr x 2600 I chcę poprzez to urządzenie odtwarzac pliki muzyczne z deezer ale nie poprzez połączenie telefonu bluetooth tylko poprzez sieć ale jakoś nie potrafie tego dokonać, zna może ktoś jakiś sposób. Z góry dziękuję. Rafał

0 14 1

26 days ago

L

Lthomp New member

choose to play track mix (radio tr) from Sonos

This option is not in the Sonos app menu... Why not? I can from Deezer app, but not from Sonos app. Please add it to Sonos also.

0 12 1

24 days ago

B

bcokert New member

Bug Report - "Your computer or network may be sending automated queries" appearing when it shouldn't

Question

Suddenly starting today, I’m receiving this error on the desktop version of Deezer. There have been no changes to my network or account or email. I can still login on the web version of deezer on the same network and computer, and on my phone on the same network. Additionally, the desktop app doesn’...

1 22 1

25 days ago

A

Ako taloy One hit wonder

why is it some of the tracks or most are skipping?

Answered

why is it some of the tracks or most are skipping? fix it!!!!

0 26 3

29 days ago

N

newDeezerUser One hit wonder

Deezer Desktop App (Windows) is not working

Answered

Been using Deezer for a few months. Suddenly, when I open the app, it opens but closes within 1-2 seconds. I have disabled anti-virus and VPN and tried re-installing the app. Nothing has resolved the issue. Running Windows 10 64bit.

1 40 7

24 days ago

P

paudux New member

Change output using the Desktop application

Question

I have USB headphones on my PC and would like to use them with Deezer, they are the default output device and I can use them with everything else. No matter what I try Deezer will only use the PC speaker, am I missing something or is it just a low quality application?

0 9 0

P

1 month ago

A

Angélica Hernandez New member

I cannot play a song or an album, I download some songs and I can't play it

Answered

I cannot play a song or an album, I download some songs and I can't play it. I have more songs whithout downloading and it's the same problem, I cannot listen it

0 19 1

1 month ago

N

nirberg Groupie

amazon fire tv issues

As you know already, Deezer is unusable on Fire tv. I enjoy deezer very much on my cell phone, but it has been years now with no solution to the issue. I am being forced beck to Spotify

0 15 1

29 days ago

G

ghughes Groupie

no scroll bar on windows 10 desktop app

Hi, The last issue for desktop app was posted 2 years ago (as far as I can see) so I’m starting anew. I recently switched from a Mac desktop to Windows 10. On my Deezer desktop app there is no scroll bar on the right side nor scroll arrows at top or bottom. I have no problem scrolling on Windows...

0 16 1

1 month ago

J

jan.potocki New member

Deezer Desktop App - does not keep me logged in and too many Captchas

Answered

For some reason the desktop app (OS doesn’t keep me logged in, so I periodically need to sign in again. Doing so requires spending 2-3 minutes clicking on pictures of traffic lights and fire hydrants. This is absolutely ludicrous behaviour for a *desktop* app. Honestly, the desktop app should...

14 331 46

A

15 hours ago

P

Pepter Dwd New member

Russian music on echo dot doesn't play

Question

unable to play Russian music on echo dot, Alexa said my subscription is not allow to play this content on the echo device.. why ?

0 22 5

1 month ago

V

vsevolodstasiv Groupie

HIFI sounds on Onkyo TX-NR535

Answered

Good day, The HiFi sound will be played on Onkyo TX-NR535?

0 24 1

1 month ago

S

SS's Deezer Emerging artist

help with sonos speakers: can't find Discovery or Chill

Hello i cant find anywhere the "discovery" and "chill" mix in the "daily picked for you" on sonos app that is in deezer app located in the picture

2 29 3

1 month ago

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1500 Topics

Audio is cut with the app

Question

I lost my phone, so I downloaded deezer on my other device and I used same information, but now I get debited twice in a month.

Answered

Technical problems with the Community

Answered

Downloaded Playlist in CarPlay

Question

Desktop app forward/back navigation buttons do not work

Answered

Random songs being played on different apps

Deezer app keeps forgetting my account details and its window position/size settings

Explicit Albums Not on Artist Pages / Being Preferred by Google Assistant

New

No download available for new Premium account on desktop app for Mac

Answered

Music sudden stops at random on Web version of Deezer

Error when switching between two songs

Answered

"Your details are incorrect. Please try again."

Dodawanie urządzeń

Answered

choose to play track mix (radio tr) from Sonos

Bug Report - "Your computer or network may be sending automated queries" appearing when it shouldn't

Question

why is it some of the tracks or most are skipping?

Answered

Deezer Desktop App (Windows) is not working

Answered

Change output using the Desktop application

Question

I cannot play a song or an album, I download some songs and I can't play it

Answered

amazon fire tv issues

no scroll bar on windows 10 desktop app

Deezer Desktop App - does not keep me logged in and too many Captchas

Answered

Russian music on echo dot doesn't play

Question

HIFI sounds on Onkyo TX-NR535

Answered

help with sonos speakers: can't find Discovery or Chill

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