This happens every 2 weeks or so, it’s so frustrating! Does it reset all user settings after each update or something?
Platform: Windows 10
This happens every 2 weeks or so, it’s so frustrating! Does it reset all user settings after each update or something?
Platform: Windows 10
Hi
Apologies for not picking up with your topic earlier - have you tried reinstalling the app? Please try to update to our latest version 4.18.50 if you haven't done so and let me know if still have any problems
I’m currently on 4.19.10, and as far as I can tell each time it auto-updates it forgets my login details. I authenticate using email and password.
You're right
Our devs are still working on this, please bear with us a while longer
Updated to 4.19.20, it happened again.
Yes, that version isn't ready to fix the problem yet
OK. Thanks.
After the latest update it asked me to login again. After clicking on the “log in” option it opened a page in a browser, which checked my login, then took me back to the app, and I was authenticated without having to enter a password.
While this is still not ideal, it’s much better than the previous behavior. I can live with this. Thanks for improving the app.
Thanks for waiting for our solution, we've had to act quickly to at least ensure you don't have annoying captchas to deal with
Why does Deezer keep login me out
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.