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Amazon Fire stick with Deezer

  • 9 October 2019
  • 9 replies
  • 764 views
E
Hi there,
I am using the Amazon Firestick with Deezer, but there is a problem, that every 20 minutes the screensaver starts. I saw already some remarks by other users about this topic.
Is there any update? Does not look like a real big change request for the software, or?
Thanks in advance
Eastfrisian
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Best answer by Rob Igo 9 October 2019, 12:07

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9 replies

Rob Igo
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HI @Eastfrisian

this has been a problem for the last 3 years I'm afraid. However, I believe Deezer are about to update all their TV apps (including Firestick) in the next few months - if you can hang on hopefully they'll be a fix/updated app.
I'm a "Deezerhead" (fanboy) and just love music! (Please note even though I love all things Deezer I do not work for Deezer and therefore cannot assist with account issues etc.)
S
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WOW 1 year and app still does not work on Firestick or Fire Cube.  Are you guys trying to be a competing business?  If so this is a terrible job.  Every other music app seems to be working fine with the Amazon devices except Deezer.  I wanted to use Deezer because of the leaders in the industry needing competition.  This is not competition this is Halt and Catch fire scenario.  Get better.

Rudi
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Thanks for the feedback, @Sevad300. As you're referring to Amazon apps, it's important to bear in mind that such development involves another company and their device - it's a collaboration.

If there are any changes in terms of developing for Amazon devices (with the exception of Alexa) we'll let you know :relaxed:

T
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This is not fixed yet. Is this something at Deezer you are working on or it just lay on a queue on jobs to be done without an end in sight? 

GropplerZorn
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Could you just turn the screensaver off?

 

G
T
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Yes we could do it but we would need an option to turn it off only for Deezer. The auto sleep/ screensaver could be useful in general?

I was also wondering when you develop a Fire Stick app shouldn't it be there a flag/option to decide if the screensaver is on or off when using the app? 

GropplerZorn
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Userlevel 7
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I generally prefer a fix rather than a workaround, but in this case, deezer is dealing with Amazon, who likely doesn’t care about modifying their software for a comparatively minute number of users.

And for an “issue’ that’s been on the table for 3 years, I think I would just take the 15 seconds to turn off the screensaver before my listening session, or maybe just leave it off if I was using deezer through my Fire stick regularly.

Obviously, everyone has their preferences.

Cheers

G

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A
Rank

Is there any update on the auto sleep after 15-20 minutes, really annoying. I would prefer not to revert back to Spotify or Amazon Music?

S
Rank

+1  it’s between annoying and unusuable depending on the situation.  If I’m at my desk, I can keep my remote next to my keyboard (annoying).  If I’m in my house listening while doing chores, it becomes unusable.

 

No other application I use on the fire stick has this problem.  Netflix, Tubi, Prime Video etc don’t flip to screen saver after I don’t do anything for X minutes (because that would be ridiculous)

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