Those ‘captchas’ are a particular annoyance. The  low quality images result, or is it just normal(?), in having to go through ~5 iterations of ‘hoop-jumping’. I’ve seen other ‘captcha’ mechanisms that aren’t this arduous.

Hi there @ShellstaX @beachseeker 

Thank you for your feedback and patience with the captchas!
Could I please ask you to test the desktop app version 4.19.10 as soon as you find it available? Let me know how it performs 

Umm we have no patience with the captchas after months of this.

4.19.10 is the same awful experience.

Getting close to cancelling after several years and going elsewhere.

As the developer mentioned above, JUST turn it off. PLEASE!

I have version 4.19.20, which did not store credentials, required a captcha.  The first captcha effort failed when it did not load new images after some had been selected.  Of course this error on your part wouldn’t let me continue, instead preventing me from using the service for which I’ve already paid.  What a second rate effort (at best).  If you are asking me to degrade to an older version, then you need to provide instructions.  At this point, I’m looking for alternatives.  None of us should have to pay for services that intentionally prevent core usage.  In fact, by many legal definitions, that’s considered fraud.  

Hey @beachseeker @kororo (in this topic too)

Thanks a lot for your patience, we're really sorry for the inconvenience but we're also working hard on this. Not just the logout issue but a solution in the long term as well. Please bear with us a bit longer 

When will the log outs with the desktop app be fixed? It’s annoying and unnecessary.

Hello @Claus.Juergen.Walde, they should not happen anymore, can you please update the app?