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Hitmaker
April 6, 2020
Answered

Deezer Hifi on Android TV not working

  • April 6, 2020
  • 35 replies
  • 3451 views

Dear sirs,

Unfortunately I’ve lost a possibility to cast music in HiFi quality from my iOS device to an Android TV since last update which added lyrics to chromecast on Android TVs.  Casting to my Nvidia Shield TV is without HiFi ...but with lyrics now. Of course would be great if you add HiFi support for Android TV app, but since i bought Deezer HiFi subscription I’m forced to use chromecast to my Nvidia Shield TV device which is connected to HiFi Stereo system. And the difference in audio quality is  really noticeable. 

So, I have HiFi subscription. 2 weeks ago everything worked fine (except all the time my iPhone 11 disconnects from chromecasting after 2-3 minutes (but sound continues to play on Android TV and I can handle it) until this update with lyrics arrived.

iOS 13.3.1. (also tried casting from an Android 10 mobile phone. The same issue - no HiFi now)
iOS Deezer 8.10.0.3
Deezer on Android TV (Nvidia Shield TV with the last updates) 3.0.0 (02.07.2019)

Uninstalled/Installed Deezer both on iOS and Android TV - no result


Could You please help me to solve this issue?

 

Thanks!

P.S: yes, I’ve set HiFi streaming on iOS Deezer

 

    Best answer by Sic_zs

    Thanks, Rudi!

    35 replies

    Sic_zsAuthor
    Hitmaker
    April 6, 2020

    Hi!

     

    Is there any chances to expect HiFi support on Android Tv? 
    Have Nvidia Shield connected to the HiFi AV receiver with HiFi Stereo. 

     

    Thanks! 

     

    Rudi
    Ultimate Superstar
    Ultimate Superstar
    April 8, 2020

    Hi there @Sic_zs 

    Thank you for reporting your experience to us and for your patience.

    How have you established that it isn't playing in FLAC quality? I say this because of our new integration, which added the lyrics feature, streams in HiFi if the device is compatible, including Android TVs. But either way, I'm keen to look into this further and report to our devs. Please give us more details so that we can try and move forward with this :thumbsup_tone2:

    Sic_zsAuthor
    Hitmaker
    April 11, 2020

    Hi, Rudi!

    Kind thanks for Your reply!

    So, there is (must be) a “HiFi” watermark at the album’s picture during the playback. It appears now on my iPhone and an Android device as well. There was the same watermark on my TV during the googlecast (both on my phone and TV). After the last update there is not. So now, when I playback a song on my phone, I see this HiFi and after I launch casting it dissapears. 
     

    To be honest the sound during the chromcast seems to be better than using Deezer on Android TV, but it better to check:) 

     

    Thanks a lot and would be great to have full HiFi support for Android TV.

    Rudi
    Ultimate Superstar
    Ultimate Superstar
    April 14, 2020

    Hi there @Sic_zs

    Thanks for coming back.

    You're correct, the label has disappeared, but our developers are looking into this at the moment - we'll update you once there's more about it. But also keep checking for app updates - it's definitely streaming in HiFi :wink:

    Sic_zsAuthorAnswer
    Hitmaker
    April 18, 2020

    Thanks, Rudi!

    Guitar Hero
    April 29, 2020

    Deezer app, works fine on Nvidia Shield Android TV. However, there is no way of knowing at what bitrate your track is playing. Secondly, the app doesn't have it in settings to passthrough raw / unprocessed audio signal to the amplifier / AV receiver and let their high quality DAC process the signal. FLAC signal, if processed by android boxes' inferior DACs kills the entire purpose of HiFI subscription.

    Rudi
    Ultimate Superstar
    Ultimate Superstar
    April 30, 2020

    That's good to know @IAMMAK, thanks for sharing your experience. I'll pass your comments to our developers for discussion :v_tone2:

    Sic_zsAuthor
    Hitmaker
    May 4, 2020

    Deezer app, works fine on Nvidia Shield Android TV. However, there is no way of knowing at what bitrate your track is playing. Secondly, the app doesn't have it in settings to passthrough raw / unprocessed audio signal to the amplifier / AV receiver and let their high quality DAC process the signal. FLAC signal, if processed by android boxes' inferior DACs kills the entire purpose of HiFI subscription.

    This is a common issue with all the Android devices. As I know there are 2 apps only to have passsthrough on Android TV - KODI and VLC. I’ve read a few reviews of using USB output+external USB DAC with the Nvidia Shield TV. Over USB it allows bit2bit 14 bit 44 Khz output. Not more. 

    Guitar Hero
    May 6, 2020

    Deezer app, works fine on Nvidia Shield Android TV. However, there is no way of knowing at what bitrate your track is playing. Secondly, the app doesn't have it in settings to passthrough raw / unprocessed audio signal to the amplifier / AV receiver and let their high quality DAC process the signal. FLAC signal, if processed by android boxes' inferior DACs kills the entire purpose of HiFI subscription.

    This is a common issue with all the Android devices. As I know there are 2 apps only to have passsthrough on Android TV - KODI and VLC. I’ve read a few reviews of using USB output+external USB DAC with the Nvidia Shield TV. Over USB it allows bit2bit 14 bit 44 Khz output. Not more. 

    Hmm. Thanks for the update on this. Not an ideal situation it seems. The good options then are to either play Hifi music on dedicated transport with optical out or on laptops / macbooks and use their usb ports and external DAC. Further, Deezer app should have a display telling users at what bitrate the track is playing presently. 

    Rudi
    Ultimate Superstar
    Ultimate Superstar
    May 16, 2020

    Hi there @IAMMAK @Sic_zs 

    Thank you for your support and feedback - please vote for this idea here too :wink: