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One Hit Wonder
June 26, 2020
Answered

Can't find LG Deezer app

  • June 26, 2020
  • 21 replies
  • 487 views

I see others are using Deezer on their LG TV. But when I go to the LG Content Store I don't see it listed as an app. Is it only for specific LG TV models? I have the 77” C9 OLED.

 

 

    Best answer by Rudi

    Hey @Claudio Mp 

    Yes! It's taking a while because we had to start from scratch, but it's almost here! :pray_tone2:

    21 replies

    Rudi
    Ultimate Superstar
    Ultimate Superstar
    June 27, 2020

    Hey @JasonD 

    We're currently working on a new version of our TV app - it'll take quite some time before we're ready.

    That could be the reason you can't see it now. But I'll double-check it and get back to you :thumbsup_tone2:

    Roadie
    June 27, 2020

    Hello,

    I just. replaced my Samsung SUHD TV with LG CX OLED TV. I had done a quick research online before buying the TV and thought I was going to be able to install Deezer app.

    I guess I won’t as the app isn't showing on the LG content store (I am in the US) and researching online I see that everyone keeps reporting problems with the app working.not working.

    I wonder why is it that Spotify and Pandora have no issues integrating their app, while Deezer seems to have had issues since the beginning (just referring to the timing of the different posts I have seen).

    Is this an issue on my side? Should I be seeing a Deezer app on the LG content store in the US?

    Regards,

    Axel

     

    JasonDAuthor
    One Hit Wonder
    June 29, 2020

    @Rudi great, thank y

    Rudi
    Ultimate Superstar
    Ultimate Superstar
    June 29, 2020

    Hey Axel @Oakspam21 I'm looking into this at the moment!

    Rudi
    Ultimate Superstar
    Ultimate Superstar
    July 4, 2020

    Hey @JasonD @Oakspam21 

    Our team decided to remove the app from the store until a newer version is fully developed. The current app isn't as reliable as we expected it to be for quite some time, so our teams want to make something better, from scratch. I'll be keeping the community updated about this. Thank you for your understanding :pray_tone2:

    Roadie
    July 20, 2020

    Thanks for the reply. If that’s the case you should definitely remove LG TVs from the list here:

    https://www.deezer.com/us/devices/tv

     

    I just subscribed only to find out now that the app is not available.

    But that’s what trials are for, aren’t they

     

    Rockstar
    July 21, 2020

    Hello @mair, yes you’re right. I’ll communicate that to our teams right away.

    https://www.deezer.com/en/profile/3421485864
    One Hit Wonder
    April 23, 2021

    Are your team still developin deezer for LG Tv?

    Rudi
    Ultimate Superstar
    RudiAnswer
    Ultimate Superstar
    April 26, 2021

    Hey @Claudio Mp 

    Yes! It's taking a while because we had to start from scratch, but it's almost here! :pray_tone2:

    Roadie
    April 26, 2021

    Nice, thank you for the status update.