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352.8 khz and MQA on Deezer.

Using Deezer Hifi because of my Highend equipment I was very amazed when I was streaming some albums from the 2L label, mostly classical and choir. Normally it's the usual 44.1khz but suddenly... 352.8 khz! And also MQA !! . Switching back and wordward to other albums( checking the system wasn't...

Latest Deezer update scrambles music using Chord Mojo

I use Deezer Hifi, for a long time and without problems. However, after the latest Deezer update, playback using Chord Mojo USB DAC and headphone randomly turns into a earbleeding white noise. Quite annoying. Thusfar I have restarted all devises, checked the iOS Sound and Midi settings, nothing work...

Wont let me resubscribe to student account after a change of debit card

Hi I have recently changed my payment card and I had a student account. I recieved an email saying no payment has been taken so I went to update and it says I’m an not applicable for this special feature however I can pay the full amount. Why is this I still fall into the 18-24 age and I linked my u...

Songs skip on Hitachi TV and Deezer app

Hi. Just got a new Hitachi TV with the Deezer and connected it to my account. Every song skips at exactly 2min 36 seconds. No other connected account is affected.I have looked at all settings, and nothings makes any difference. How can I get the full songs to play?Daniel

Family Mix not showing

Hello, I am a family subscriber and I set up my 4 accounts but i cannot find the Family Mix playlist you mentioned in the website, I only have the Flow playlist which generate songs I may like..is there anything I have to do to enable the family mix list?

I can't listen to music on my Deezer iOS app

This is keep showing up every single time I tried to listen. I’ve also tried to uninstall and install the app, restarting the phone and log in and out

Only see 4 songs

Hi - I’ve been a member of Deezer Family package for a long time now without issues. I started noticing that I can only see 4 songs per artist on my Android App. App Version 6.2.15.146. I use to be able to see a lot of songs per Artist.

google mini playlist playback Issue

Recently both my Google mini's and my Google Nest hub max in my house have lost the ability to play a playlist that I have created.It simply says "sorry something went wrong, when you're ready give it another go"I have tried unlinking my account and relinking again, I have also done the same thing b...

Google Home will not play Deezer playlists

When asking google home to play a playlist she says “sorry something went wrong, please try again”.she can play specific songs, but no playlists. I have tried unlinking the account and delinking but this hasn’t worked. Help!!

I cant receive backstage for artists for a several months!

I cant receive confirmation backstage for artists for a several months, please fix it! I sent a message to support: support@deezer.zendesk.com , but they wrote to me that they do not do this and I need to get access to the artist but I can't get it.

Featured In Section Bug

I’m using the latest Android App - 6.2.15.146.I’m seeing some sort of bug in the ‘Featured In’ section.When you go into this section, and ‘pull down’ to refresh, new content seems to suddenly appear/update.I’m currently sorting this list by ‘release date’. This cant be right. Has anyone else seen th...

Refuzion and all artist pages: "No albums are currently available" for few days!

Hi there.Is there anyone else or is it just me? I just noticed it last saturday in the sushi bar.I was eating well prepared sushi from local chef and I like it all, except this bug on Deezer.I thought perhaps it will go away in time, bud bug is still here,Mobile phone Deezer newest app, Desktop app...

Activate Deezer premium

Good day. I pad for my Deezer premium subscription but I still cannot play my music. Please activate it Thank you

How do I play only a specific album or playlist on Deezer? Deactivate track mix suggestions/recommendations

When I play the album, the playback doesn't stop at the end, but other songs by the artist or similar style continue, and that's confusing. Is there any way to set only a specific album or playlist as in the competition?

playlist on free account

Can I create a playlist when im using the free account? It doesn’t seem to let me?

How to sync between the garmin fenix 6s pro smartphone playlist?

How to sync between the garmin fenix 6s pro smartphone playlist? What is the step-by-step process? When I try to get on the clock, I get a message: sync your playlist by going to home> manage (2050) And I really don't understand where exactly to click

Change of tariff from lower to higher from Deezer Premium to Deezer HIFI

I changed the tariff on the same day, even at the same time and instead of paying the difference, the full fee was charged a second time

songs automatically deleted from playlist

When I've logged in to Deezer nearly 500 songs have been deleted from my playlist?

Family Plan Issue

Hi, Whenever i try to press on the subcribe button for the family plan(android app and pc) it only reloads the same page. Thus not allowing me to purchase it.I already cancelled my premium subscription so I'm have deezer free right now.I'm based in Aruba, but that's not available to choose in countr...

Change country of my account

Hi Deezer team,May you please remove my initial country of subscription, as it is Bulgaria.Please link it to country Serbia. As this is driving me crazy. :)Thanks! Milos Milic

did not receive a verification sms

I have applied 3 times for a verification code and did not receiced such for activation of my Premium subscription.

i think my account has been hacked..

i have the feeling my account has been hacked.I've changed my password and email address but it keeps playing songs i do not listen to and the app throws me out when someone ( i do not know) is listen to strange songs.. also i have deleted all the Connected devices but still nothing changed.. Can s...

Most Lady Gaga songs are missing

Why Lady Gaga tunes are missing? There should be tons of them when going to the artist page

artist top tracks

Hello,All artist 'top tracks' have gone. Only about 4 per artist. Is this an issue or are they gone for good? I listen to top tracks ALOT, I need them back

Playing sorted tracks by popularity on Deezer is buggy

When i sort tracks of any artist in “Popular tracks” tabs by popularity, they play in the wrong order. I click on the first track but the third is playing. And it works for every artist.Sort by clicking hereClick on the first one, but playing the fourth

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