- - A Deezer IntroductionYour Deezer subscription and account8 Troubles? Shoot them!1
Request a Feature
Help Center

Create topic
Login

Unanswered questions

1720 Topics

Recently active

Most views Most replies

Some musics don't work

Good morning,When I put play on some music it doesn't work and I would like to know why does it happen ?I attached a screen to show it to you.It's always the same message and it arrives for all kind of music. Thanks

Windows 10 no offline content

I have a new lenovo 9i and I dump your competitor because you have offline content for mac and pc with my HiFi subscription. Great right? But no! No offline content for PC, the Mac offline works great. I’ve reloaded the app three times now. Someone HELP, PLEASE

help

Im a premium user on my mobile phone when i log into my account on my pc it says im limited but all my stuff is there.

Deletem minha conta.

Não consigo deletar a minha conta. Porfavor já não uso mais o aplicativo. Deletem à minha conta do Deezer. Obrigado.

help with flow constantly playing terrible music I've not chosen

Hi there This has been going on for a while now. Flow constantly plays music i dont like ... even though the other day Deezer asked me about all the artists i like so i thought excellent it will change now... it did for about a day then went right back to playing the same old boring tracks im not a...

Favourite playlist no longer playing in recently added order

HiI have enjoyed Deezer for over 5 years and since recent updates, my favourite playlist seems to have a bug. Whenever i want songs to play in recently added order, it plays in default order instead. I have tried deleting app and re installing, i have tried logging in and out. I have tried logging o...

Desktop app does not work

ik heb per ongeluk de desktopapp verwijderd. Daarna opnieuw geinstalleerd maar deze werkt niet. Als ik wil inloggen gebeurt er helemaal niets. Ook wachtwoord vergeten werkt niet. Wat nu?

Music stops playing on Deezer iOS app

I am having this problem for almost a year now. Sometimes everything works perfect. Sometimes (or a lot actually) the music stops playing when my phone goes locked/screen goes black.Sometimes I have to log out and in again to make it work. Sometimes I have to reinstall the app. I have also tried to...

Upgrade from Premium to Family with the current offer (3months for free)

Hello,The current offer Deezer Family is with 3 free months.I am deezer Premium user till 11/09/16 and I would like to upgrade to deezer Family.Will I benefit from the special offer (3 months for free) ?Thank you

Assisstant support in Slovenia

When will be Deezer avalabile as a music service in google assisstant in Slovenia? A saw that this is quite an old topic for other countrys to but there is no good anwsers for it. Do you have any information from google?

Royalty/payout report time

How long Deezer take to pay and report royalty to distributers (Cdbaby/Distrokid) like spotify tak 2 months and itunes take 1 month to pay

Chromecast icon missing in Deezer android app

It is gone, I can't cast

Change from Deezer Family to HiFi

Hello, How do i change from Deezer family to HiFi account ?

Deezer Premium activation code

Hello, I received as a gift a 6 months deezer premium card. When I input the code it says it does not work since I already have an account. Should I cancel my account to activate the gift?

Can't log in on Samsung TV

HiI can’t log in to Deezer on my new Samsung TV. For some reason there is no space key available when I’m trying to enter my password. Am I just missing something? Thanks

refund Deezer payment

Trong phần yêu cầu hoàn tiền của deezer, có một ô trống có nhãn "chủ đề", vậy nó có nghĩa là gì?

deezer account in listening mode on another device but its not.

I'm dealing with the same problem I have no other device active then my phone, Bluetoothed to my speaker. Unsure why its happening?

It plays a different song lyrics

https://deezer.page.link/FP9D4A9z4Unryk9A7 Lyrics is from a completely different song:https://deezer.page.link/UaYuXgoaVGeFnJVo7

Album songs wrong names

I was listening to Pierce The Veil and their album misadventures has the wrong names for the tracks. For example track 2 is actually track 1 and track 3 is track 2. Could this be fixed?

Android Auto - Playlist order

Hello, When I start a playlist in Android auto, the order changes to 'standard'. If I start the playlist on my phone the order is 'last added'. Is there a way so the order stays at 'last added' when I start the list from Android auto? The same happens with Android Wear.

Play Next feature bug on the updated app

The Play Next bug came back on the updated Deezer app for iOS. When i tap the Play Next option on a song, the song will be listed next on the queue but it disappears after a few seconds. I had to do it again just to keep it on the queue. Re-arraging the queue by dragging the songs upper/lower has th...

Samsung Soundbar and Smartthings

Hey, I set up a Samsung S60T soundbar today which is meant to have Deezer support. How do I link the soundbar to my deezer account over wifi? Is it in the samsung smartthings app or the deezer app? I cant see any option in either. I have eventually managed to get Spotify working via wifi as Spotify...

Corrupted track "Ab-i Verd" by Mercan Dede

This trackis broken, beginning at approximately 05:38 - it sounds as if the CD were skipping when rippedNo, this is not “I’m doing it wrong” problem, it’s consistent across devices etc

Songs not downloading on a playlist that is set to "Download content"

Hello, I have a strange problem where the songs I add to playlist that have the “Download” option turned on do not download after adding them. This has actually been a problem for quite some time now. What is interesting is that I have been using this playlist for over a year and a half and I downlo...

No sound on Samsung TV Deezer app

HiI tried the Samsung TV (Tizen) app. It connects, it has all my lists but when I click on play there is no sound coming from the app, while other apps working properly. I reinstall the app but nothing has changed. I have premium account.Tomas

1
2
3
4
...
69

Page 1 / 69

Powered by inSided

Sign up

Already have an account? Login

Login with your Deezer account

Login to the community

Login with your Deezer account

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK

DEEZER
+

Plans

Features

Explore Channels

Devices

Blog

Help Center

WHO ARE YOU?
+

Labels & artists

Developers

Press

WHO ARE WE?
+

About us

Careers

LEGAL
+

Terms and Conditions of Use

Personal data and cookies

Privacy Requests

Legal Notice

Privacy settings