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432 Topics

A
ArthurrxOne hit wonder
posted in Features & Feedback

new playlists layout is bad

I noticed that since some months ago the “most played first” type of organization/filtering on the playlists had vanished on pc (started a topic but wasn’t answered :/) but at least on the mobile version everything was fine.Until now. I don’t know if this is intended but as opposite from the albums page, the playlists page has a whole different layout where the covers are really small and you can’t switch that, also the organization/filtering now doesn’t have the “most played” then (now only in albums)then (now only in albums) these big covers were so beautifulnow :(nowI guess it’s intended but i’d like to say the older version was so much more practical and also prettier, it’d be good if the “most played” were added again and this organization in lines were kept BUT there was a way to switch to the one with big covers side by side.

3
hmnd
2 hours ago
N
Nathan LeedsGroupie
asked in Features & Feedback

side scro

What happened to the side scroll on artists view? I liked the red artist side scroller so I could efficiently go to a favorite artist. Honestly really annoying and something I would consider switching services over. 

4
hmnd
2 hours ago
Z
ZaurKhOne hit wonder

External USB DACs support for DeezerIn discussion

Hello, Saw several similar posts, but they were not created at “”Got an idea” section. The suggestion is to implement function of Deezer player to directly connect external USB DAC’s at smartphones (bypassing the operating system mixer). Since smartphone makers refuse using 3.5 mm mini jack, audiophiles pay attention to adapters with DAC. It’s assortment is growing - number of reviews on YouTube and feedbacks at Ali confirm this. Streaming platforms as Tidal and Qobuz allow to output sound directly to external DAC through application “USB Audio Player Pro”. Deezer has no such function. In my opinion implementation of this function at Deezer application itself (without workaround) will become a competitive advantage of service and will attract additional audience of audiophiles.

84
G
5 hours ago
B
BuchoyOne hit wonder
asked in iOS

Deezer iOS app and USB DAC thru apple camera connector kit

Hi! Im currently subscribed to Deezer Hifi with a set up of: Ipad or iPhone → Apple camera connector kit → USB DAC/AMP → Headphones Concern for clarification: Currently the USB DAC/amp is only showing a sample rate of 44KHZ/24 bit regardless of what file quality I choose (same concern raise by others). Looking at the music playing, it is indicated that i’m playing HIFI but im not sure if actual hifi file (1411kbs) is being sent to my USB DAC.   It does sound better than having the headphones directly out of the ipad/iphone but im not sure if this is due to the amp or if its actually a hifi file.I do really hope that the hifi file is being sent to my dac/amp. Appreciate the help to clarify   Thanks

4
G
8 hours ago
H
HyperXOne hit wonder
asked in Android

Deezer doesn't go fullscreen

Hi,  So when using deezer on my OnePlus 7 Pro running Android 12 (although behavior is consistent on other devices as well) the status bar is always black whereas most apps use the fact that the status bar is transparent by extending the colour of what's being displayed in the app into the statusbar. Would love to sees this fixed. It's a small thing but a thing that makes a big difference in perceived quality experience. 

2
R
10 hours ago
K
KoeleRyanNew member

CollaborativeNew

I’d like to have a feature were you can whitelist who you’re sharing your playlist with. Example: I’d like to share a playlist with only 1 friend. I don’t want that other people that I didn’t know add songs to it. I want to whitelist him to the playlist, but there is no whitelist feature. So maybe add a whitelist feature for collabrating a playlist with someone? :)

0
K
11 hours ago
J
Joanne.BowenGroupie
asked in Subscription and payments

Payment issue

Hi I'm paying £9.99 a month, It's saying that I'm on the free tarrif why? I wanted to cancel, how can I cancel the £9.99 a month when it's saying I'm on the free tarrif????  

22
Jaime.
Community Manager
13 hours ago
V
Victor VerkhovinNew member
asked in Subscription and payments

Moving from Russia to Slovenia

Hello,My songs are missing from my account. I moved from Russia to Slovenija recently.Please help.

5
Jaime.
Community Manager
14 hours ago
Ironback Jack
Ironback JackOne hit wonder
asked in Subscription and payments

schedule payment

Hello,  my payment to Deezer has failed today. (Indonesian resident. Indonesian bank) Is it possible to schedule payments at the start of the month (as things are tight and don’t want to lose my music)? kind regards

1
Jaime.
Community Manager
15 hours ago
Y
Yuri CostaNew member
posted in Subscription and payments

premium

I already pay for deezer premium days ago and still simple onecau you guys check it out for me please?

1
Jaime.
Community Manager
15 hours ago
E
Enigma80Groupie
asked in Your account, favorites and playlists

Downloaded shuffle keeps changing to 'favourite' and doesn't shuffle

Hi all,Android/Samsung phone.So I have a subscription and have around 80GB of Hi-Fi tracks downloaded.  I like to play these all on shuffle by selecting ‘downloaded’ and then pressing shuffle.  Up until recently, this worked fine and every time I pressed shuffle, it reshuffled the playlist, or at least it appeared to have changed.  I think over the past month I seem to have lost this.  It started after an update I think where it kept crashing when I selected ‘downloaded’.  So after some troubleshooting I had to delete them all and start all over again. When I press shuffle on the downloaded tracks now it just goes to ‘favourites/loved’ and it doesn’t shuffle them at all. On the odd occasion it does work and plays my downloaded tracks on shuffle.   I have an eclectic taste in music and like to listen to all my music randomly most of the time.I imagine I’m not the only one experiencing this issue?

1
Jaime.
Community Manager
15 hours ago
A
aluizsouza2Groupie
asked in Subscription and payments

Help with my account

My account is Premium parter Globoplay in Brazil an my account show as Free aluizsouza2@gmail.com please resolve this asap 

1
Jaime.
Community Manager
15 hours ago
Yula
Community Manager
YulaCommunity Manager
posted in Desktop App Knights

Desktop App vs Deezer Website!

Community, We need to hear your voice!  We are collecting feedback on our Dektop app could you please tell us Why do you prefer to use the desktop app rather than the website? 

10
Noam Asulin
Deezer Legend
15 hours ago
P
PanchocomilkGroupie
posted in Features & Feedback

What about you can choose a song from your phone and streaming it into another device

If you can change songs from your phone to stream it to another device (like a Xbox) it will improve our experience

2
R
17 hours ago
A
amrmonsterGroupie
asked in Android

[Premium user] [Android]: can't find play next/add to queue

Hello, I'm a new user, and I can't seem to find an option to play a song next/ add it to the queue, which is quite frustrating. I'm a premium user, and I'm using the Android app. Screenshot attached. Am I doing something wrong? Could someone please help? I have already reinstalled the app, cleared the cache, nothing worked. :(   Thanks in advance.  

6
Domingos.Justino.Cuinica
17 hours ago
Domingos.Justino.Cuinica
Domingos.Justino.CuinicaNew member
asked in Everything else

Issue with Play next option and sequence edition on IOS

Hi,I've always used Deezer on Android, and I've never had any problems. In November I switched to iOS, since then I've noticed that the sequence in "Play now" doesn't show the option to edit the sequence "The button with the 3 bars". To add when I'm playing my favorite songs randomly, the option to "Play next" doesn't appear.This problem occurs when I randomly play my downloaded songs.

0
Domingos.Justino.Cuinica
17 hours ago
C
Dev Team
Clément DeezerDev Team
posted in Android Beta

Android Beta Release Notes 7.0.5

Hello there, A new beta version of our Android application is available : v7.0.5 (available since May 17th) Release note:  Feature:▷ [PLAYER] The new 'Audio output' page is now available on Android: it is accessible from the bottom left corner of the player and gives users an easy access to audio outputs like Google Cast and Bluetooth. Improvement:▷ [FAVORITES] The fast scroller feature was reintegrated in the new favorite Artists and Playlists pages, and updated in the favorite Albums page Bug fixes:▷ [ADS] Tapping an audio ad's artwork redirects properly to the advertiser's website now▷ [FAMILY] When creating or editing a Family profile, the form is now fully displayed by default (i.e. no extra pulling is needed)▷ [FAVORITES] The design of the search filter feature was fixed (cf contrast color & field's width in landscape mode)▷ [FAVORITES] Private playlists are no longer visible to other users▷ [FAVORITES] Downloaded music is once again properly loaded in the dedicated screen of

0
C
Dev Team
21 hours ago
S
Sam JohnGroupie
asked in Your account, favorites and playlists

Saved Playlist and Alblums on my Profile Gone

All my Saved Playlist and Alblums on my Profile Gone.... Disappeared

1
dee_dirk
Deezer Legend
23 hours ago
D
Day SandovalNew member
asked in Subscription and payments

app problem

The day before yesterday I paid my subscription and I have days without being able to hear my music 

1
dee_dirk
Deezer Legend
23 hours ago
E
enomaoGroupie

popularity barNot for now

Can have in a subtile way some popular color bar or number from 1-100 or 1-1000 or a filter with it with popularity index of the songs, albums and songs within albums. 

5
J
1 day ago
F
Foto Vaso KrivokapicNew member
asked in Android

Problem with logging in to the A1 network in Serbia

Respected,I have free use of the Deezer application via the A1 mobile network in Serbia.Maybe the problem is that I have a huawei p40 lite phone that doesn't have google support and I can't log in to use the app for free.I hope you will help me resolve the situation, thank you in advanceVaso Krivokapic

0
F
1 day ago
J
Judd BonhamGroupie
asked in iOS

No way to start music from CarPlay screen/Music does not return after phone call

Here is a better explanation of the title. When I plug in my iPhone 13 Pro Max on software 15.3 Apple CarPlay starts. Selecting Deezer gives me no option to start playing music from the CarPlay screen. When using any music app in CarPlay one of two things should happen. Either your preferred music player should start playing automatically on connection or,  you should see the Blue play button in the upper right corner of the CarPlay screen for you to actually start playing music. Deezer does neither of these two things. I have used about 5 different music streaming apps with CarPlay and all of them did one of the two options I gave above. Is there a setting I have missed somewhere that prevents Deezer from doing this? Every time I get in my Jeep I have to open the Deezer app and start the music on my phone first before I will be given the option to control the music from the CarPlay app. I don’t typically listen to the Flow feature in Deezer. Also, when I listen to an artist on my phon

9
teaumaz
1 day ago
N
NadavonOne hit wonder
posted in iOS

deezer : apple carplay - stops music whenever I’m using the lhone or siri

It’s been more than 6 months now and it’s just such a bad experience - every time I get a call, answer and end it, the music won’t resume and I have to take my phone and resume it manually. Same go for many other interactions like Siri etc.it’s beyond me how such a big experience like listening to music in the car is not one of your top priority and how such a critical (blocker) bug is out there for that amount of time.I have seen some other conversations here reporting the same thing and chose not to participate as I don’t want to be just another message on the same thread. Such a big issue should be spammed here every week.deezer, I took the time to write all of that cause I really like your product and don’t really want to replace it with anything currently out there. Please address this issue asap. p.sanother small annoying bug while you’re at it would be when airplaying and closing the phone sometimes the playback stops, and the only way to go around it is to restart the app.

4
teaumaz
1 day ago
V
Valdemar Pereira de MatosRoadie

Touch devices - Avoid losing current queueNew

WHEREI'm on a touch device (present case: Android app & iPad app). I have a queue of multiple songs that I’ve been adding. I accidentally press a song or the play button of an album.WHAT HAPPENSSuddenly all the songs of the previous queue disappear. There’s no way to recover the songs form the previous queue. WHAT SHOULD HAVE HAPPENEDAsk: The song/album is going to play now Do you want to replace the current queue? Or do you want to play it while keeping the current queue? Provide settings to enable/disable these options When pressing new songs while a queue is being reproduced Always ask ​​​​​: ON/OFF If the previous setting is OFF: Replace the songs of the current queue: ON/OFF Thanks

0
V
1 day ago
N
natashka_ribkinGroupie
asked in Your account, favorites and playlists

premium account

I've paid for premium but its not working

1
dee_dirk
Deezer Legend
1 day ago
TERMS OF USE DEEZER COMMUNITY SITE