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673 Topics

T
Tucktuck New member

Is there a way to view the album art w/track and album info on full screen on the desktop app?
Answered

One of features that I used to love in iTunes was the ability to view the album art full screen, and it would also display the track and album info. The desktop app is great, but when I have music playing in the background it would be nice to have a full screen display so I could see what track is p...

About my Deezer / Features
4 1
Rank
1 hour ago
Rank
Rudi Community Manager

Payment Issues

IMPORTANT: We don't share payment details in the community, so please do NOT include emails, account and credit/debit card numbers and other personal info in your comments/topics. Any specific subject related to your payments should be dealt with our Support Team. Here's a list of our most useful...

About my Deezer / Your account and subscription
41525 50
Rank
1 hour ago
W
WapeRPauL

Troubles with fav list on Android
Answered

Hi. Beg pardon for my English. Here is a new trouble i caught on my Android. Sometimes my Fav list showing wrong number of songs. How i got it? 1. I hear a song and decide to "like" it. 2. App tells me,that this song is already liked and added to my fav songs. Ok then 3. I open settings and see c...

Troubleshooting / Android
23 1
Rank
1 hour ago
A
alexandru.ciobica Groupie

Listening mode on another device
Answered

Why am I getting a notification that my Deezer account is in Listening Mode on another device? When it’s Not! And I’m getting these weird playlists in my Recent Tab, as if I have listened to those playlists?? thank you.

About my Deezer / Your account and subscription
175 23
Rank
1 hour ago
M
MS2703 New member

account hacked
Question

Hi - looking for help as getting no response from contacting Deezer. My account appears to have been hacked but only used to create playlists. I can’t play any music. There is no sign of another device attached. I’ve changed the password twice, signed out, deleted the apo and re-installed. Nothing m...

Troubleshooting / iOS
2 0
M
1 hour ago
S
Saraceno Chart topper

Quick access to friends/followers
Discussion on going

Would there be any chance developers could add a quick link to access your followers, and who you are following? Could be called 'Social' or 'Community' and then take you to two areas which are already available through the settings cog wheel. I think it would make Deezer more interactive and some...

Suggestion box / Got an idea?
55 2
S
1 hour ago
R
robinsda1 Groupie

Toshiba smart TV error message
Question

Every time it gets to the third song, when playing music through my new Toshiba smart TV, it will try to load up the song, but then come up with the messege...an error has occurred..... Any idea why please

Troubleshooting / Other Devices
286 11
J
2 hours ago
K
Kirill.Nechesa Groupie

Media control keys not working on desktop beta app with Mojave
Answered

All as stated, f7, f8 and f9 stopped controlling Deezer player just after macOs update. I use desktop app v0.13.4, cannot really find anything related to media controls in mac settings. Miss those sweet days, when I had no need to open the app to switch the track. healp

Troubleshooting / Other Devices
4269 34
C
2 hours ago
S
simon peter

Password recovery
Answered

how can i recover my deezer account password .

About my Deezer / Your account and subscription
1963 19
J
2 hours ago
C
czam

create playlists based on PC folder structure
Question

Hi, I have MP3's in a folder structure (that I know) on the PC. the root folders are more or less "genres" (techno, rock...) and I'd like to make playlists per "folder/genre" (not necessarily uploading missing music to Deezer) while going through al the subfolders it finds? is there a way to crea...

Welcome to Deezer / Ask me anything
10 0
C
2 hours ago
D
dgjones Groupie

Music stops playing. Account is currently in use on another device or page.
Question

I've been getting this message both in the app and on my PC, even though I'm only using one device at a time. I've disconnected all devices in the settings, changed my password, tried playing music after that but it still gives the same error message after about 20 seconds of playing. What else can...

Troubleshooting / Other Devices
4 0
D
3 hours ago
L
Laura Cardenas

Susc

Hola; quisiera saber cómo hago para cancelar mi suscripción pues quiero continuar el proceso con el servicio free y me han hecho un cobro y ya había cancelado la suscripción

Welcome to Deezer / Ask me anything
6 0
L
3 hours ago
M
Mrpnesshead Groupie

Albums not showing
Question

How come when I search an artist there whole discography doesn't show up? I have to get to albums by finding it in there top tracks and going to the album page that way?

Troubleshooting / iOS
124 7
D
4 hours ago
C
c.simpelaar Roadie

Deezer not working in bmw m140i deezer charts not working

I am able to search for music using deezer in the car but when I try and access their own playlists or chart music it won’t load on the screen at all ?

Troubleshooting / Other Devices
33 4
C
4 hours ago
S
shaunc1

Deezer Channels not loading in BMW
Question

My online entertainment voucher in my bmw works fine however when I try to load up the channels tab nothing is loading and the page is blank. Everything else works but just not that? Can anyone shed any light who has had a similar problem? Thanks

About my Deezer / Features
72 4
C
4 hours ago
P
Private Person Groupie

how to scrobble from ios to last.fm?
Answered

Hello I am wondering how I may scrobble from the deezer iOS app to last.fm? thank you

Troubleshooting / iOS
73 9
Rank
4 hours ago
D
DesertConvert One hit wonder

Default queue based on interest for paid subscribers
Already Exists

Please change the default queue for paid subscriptions. Users should be able to specify the type of music played in the queue, by way of: Genre: Specify the type of preferred genre/s in the queue. This adds randomised songs (new releases of the past 3-6 months) of the selected genre/s to the queue...

Suggestion box / Got an idea?
37 3
Rank
4 hours ago
A
alexdsan One hit wonder

Add sharing option to Windows
Already Exists

It will be a huge improvement add an option to share musics on Windows devices apps.

Suggestion box / Got an idea?
11 2
Rank
4 hours ago
D
dvinton New member

HiFi on HomePod via AirPlay in iOS App?
Question

I'm a HiFi subscriber using the macOS and iOS apps. The iOS app has the setting "Streaming to devices" and is set to High Fidelity. Everything I've read states High Fidelity streams at CD Quality (16-bit 1,411 kbps) but on iOS it's limited to MP3 Quality (320 kbit/s). So, with iOS configured to H...

Troubleshooting / iOS
120 6
Rank
4 hours ago
Steamhammer Emerging artist

"Minimize to Tray" and Playback Controls for Deezer Desktop App
Implemented

title: Minimizing desktop app to tray. description: It would be really helpful to have an option to minimize desktop app into system tray instead of keeping it in taskbar. platform/device: desktop app for Win/Linux. There have already been a couple of similar suggestions in general topic (like this...

Suggestion box / Got an idea?
1491 24
C
4 hours ago
P
padillg One hit wonder

Suggestion based on tracks in my Playlist
Already Exists

It will be very Usefull if we can find suggested songs to a play list. When you are preparing a playlist, sometime you forget a song and if deezer can suggest songs it will be pretty nice.

Suggestion box / Got an idea?
32 3
Rank
4 hours ago
A
Andres Romero

Help

AI cant download music, It says I had already 3 devices but Im using only 2

About my Deezer / Your account and subscription
2 0
A
5 hours ago
F
fms Chart topper

custom novelty/discovery level
Replied by Deezer

per Flow and/or playlist, allow for slider- or category-based frequency settings with which new and/or "differing"/unheard songs are played (one in ten, every other song, ...)

Suggestion box / Got an idea?
45 3
Rank
5 hours ago
L
lahey One hit wonder

liner notes for albums
Implemented

I would be nice to be able to read liner notes, credits, on albums and tracks.

Suggestion box / Got an idea?
175 9
Rank
6 hours ago
Rank
Rob Igo Deezer Legend

Deezer Desktop App - all feedback, bug reports, tip and ideas/suggestions here please!

Hi everyone let's use this post for anything to do with the new Beta Desktop App 🙂 @Anja will move any related posts over - let's give the team any bugs or feedback/ideas I know I already have plenty! cheers Rob

Troubleshooting / Other Devices
27380 883
A
6 hours ago

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