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Deezer Premium subscription not accepted because of already active paying subscription

Hi,I have a problem activating Premium I subscribed using my telco offer. I got the link from A1 (telco) to activate and when I am using my Deezer account it say that I already am on paying subscription. The truth is that I am on Deezer Free when two days ago my previous Premium subscription expired...

Unlike/Slash Heart on Sonos

It has been over a year since I brought up the unlike/slash heart topic, you were “working on it”. It still does not work and I have clients that are complaining about this, too. A couple of my clients say that if this does not work they will not be renewing their Deezer accounts. Why does this f...

Article Backstage - for Artists!

If you're an artist or partner who would like to have control over your Deezer profile (including bio, pic, social media links), please visit our new Backstage platform here And if it's your first time using it, all you have to do is click on the button 'request access' and follow the steps For...

the Deezer app won’t let me change the cover photo of a playlist I created

I created a playlist lately. Now I want to change the cover photo of that playlist. I know the process and I do it, the photo just doesn’t change.

Impossibility to select an album according to the release. Minimum information about the album.

It would be good to add different album releases. Especially the original ones as a basis. Yes, some albums on Deezer are in several releases-original and remaster. But often, for example, just a remaster. But not always a newer remaster version is better. Many, perhaps most new album releases,...

Windows desktop Deezer version constantly crashes

My Windows 10 x64 Deezer app constantly crashes if being used for 1 hour or more of listening to the music. Is it something known? How to fix that? Yet Win10 version does not support smooth tracks changing(non-stop). I would like this iOS feature be implemented for Win10 as well.

Favourites not being added in Deezer mobile app

Every time press the heart to add an album to my favourites, the window pops up saying the album has been added to favourites, but they're not there..Deezer app on Android..?

♫ What are you listening to right now ?

Let's do some "Listening now" thread . I'm listening to

why i Deezer taking money from my account when it is free?

After my free trial I cancelled. For the second month Deezerhave taken money out of my account

i want to delete my community account

I'm getting unwanted emails can you help delete my community account and my free account. I'm not interested. Thank you

Is it possible to ignore specific language song auto playlist?

Is it possible to ignore specific language song in auto playlist?

French ads in English version

Hi,i am using free version of Deezer in browser, my region is Lithuania, but more than a month I have hearing ads in french. Why ??? In account settings I always was selected English language. Vilmantas

Where do I find KPop on Deezer?

I have been listening to this kpop group KARD and i can't find any of their songs here...so can you please add some of their songs. Thank you.

Who can see my recently played/just heard?

To whom are my recently played (desktop) and just heard (mobile app) playlists visible? Can both, people who follow me or not, see it?

probleme comptes

Bonjour, j’ai un souci. J’ai souscrit un abonnement Deezer premium via mon opérateur orange. Il se trouve que j’ai associé cet abonnement à un mauvais compte, je n’y retrouve plus mes musiques…Pour le compte qui contient mes playlists, je ne me souviens plus du mot de passe de l’adresse gmail d’orig...

Deezer Discord Server

Hey, Deezer Community! This post will go over Discord: what it is, how it works, and why I think Deezer should have Discord as an addition to its social platforms used to interact with users. Discord is a free communications platform offering text, and voice channels. Users can create their own...

Backstage

I was trying to get access to Backstage earlier but, with each attempt, my artist name never comes up. In fact, no artist names appear and all that shows up is the little loading ring. I tried waiting but that didn’t lead to anything. How do I get it to show something so I can have access?

My Deezer account is being used by someone else

Hello, I keep finding music saved to my favourites and playlists that I have not set up or even listened to and also saying someone is listening the same time as I'm using my account. I have tried resetting my password, logging in and out and still having these issues??

Deezer friday releases playlist missing

Hey there, for the last 3 weeks I’ve had no personalised Friday releases playlist. I still get tue Sunday chill and the Monday Discovery, but no Friday one. any thoughts? thanks, Jamie

Downloads of favourite tracks get deleted automatically

Since yesterday, my favourite track downloads were spontaneously deleted. The tracks are still there in my playlist, but the downloads are gone. I’ve already tried deleting smart cache, uninstalling app, rebooting phone and reinstalling the app. The problem is still there. It only happens on the Fav...

Virtual DJ Reporting Error: Quota exceeded.

After queueing about 20-30 tracks I consistently receive this error message.Error: quota exceeded!Please help.

No updates in the Netherlands?

Hi, Happy user of Deezer in The Netherlands, unfortunately for the past two months, our latest tracks/newest releases have not been updated?I thought this was done by somebody from the team of was this a hobbyist at work? Any other way to get on top of the newest music? https://imageupload.io/VhpjNE...

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