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GERPUD Groupie

Chromecast audio issues - streaming interrupted
Question

Using Deezer with Chromecast is a pain. It's freezing, skipping songs, won't play etc... I confirm that the issue is not Chromecast because it's working well with Google Music and Spotify. I'm cancelling my subscription to switch to spotify because of this. It's sad, because I really like your app b...

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just now In: Troubleshooting and tips
Rob Igo Megastar

Deezer BETA Desktop App - all feedback, bug reports, tip and ideas / suggestions here please!

Hi everyone let's use this post for anything to do with the new Beta Desktop App 🙂 @Anja will move any related posts over - let's give the team any bugs or feedback/ideas I know I already have plenty! cheers Rob

15861 602
20 minutes ago In: Troubleshooting and tips
Florent42

Changing UI language in Android app
Question

Hello, Sine I've joined the english speaking Deezer community, I would like to know how to change the language of the Android app from FR to EN. Can't find it in setting. Thank you. Florent

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33 minutes ago In: Troubleshooting and tips
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James Bennett New member

Flow - dislikes not persisting?
Question

upon disliking track I get the ‘we will not play this track again’ message. However flow is still playing the track. Generally, flow does not seem to be learning much about my listening habits and frequently repeats the same tracks. Frustrating, and hasn’t really improved over the last 3-4 years....

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40 minutes ago In: Troubleshooting and tips
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pbrandoli One hit wonder

How to disable the new theme?
Question

Suddenly the web version of Deezer started using the new design without asking me first. How do I revert to the old, better and more functional design? Paolo

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1 hour ago In: Troubleshooting and tips
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AlliB83

Closing app

When closing the app down the music i am playing still plays in the background so i then have to open the app again, pause the song and then shut the app. It never used to do this...any ideas??

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1 hour ago In: Troubleshooting and tips
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Ego12Draconis Emerging artist

Get notified about new releases of artists listed in favourites songs list
Discussion on going

Please in your next update include the feature of getting push notifications inside the app whenever there is the slightest new release/change on my favourite artist's pages. Oftentimes I come across one of my old favourites without having noticed there's a whole new album.

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1 hour ago In: Got an idea?
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metallijim

Subscription ads
Question

As of this morning my app will pop up with a family subscription advert 20 seconds into a song. It won't stop. I cannot listen to a full song at all. It's infuriating. I'm not sure if it's a big in a recent update but it needs to be sorted. I've been using Deezer premium for a couple of years now. T...

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1 hour ago In: Troubleshooting and tips
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Jazz

Disable new BETA look
Solved

How do you disable the new BETA look? It looks like it's tied to your account, I even tried to delete the cookies... It's unbelievably ugly.

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1 hour ago In: Troubleshooting and tips
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deezercloud

Filter recommendation by country or language
Question

So the other day I added one Arabic song to my favorites, and now my whole Deezer page is filled with recommended songs, albums, latest releases, and artists all Lebanese. I have no interest in Arabic or Lebanese music and now there is no way to get rid of them. Please add the ability to filter the...

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2 hours ago In: What are you listening to?
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becca_fuller

Cancel deezer

Hi how do I cancel deezer, I thought I had done thus already but 9.99 was taken out my account on 8th November causing me to go over drawn. Please help

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2 hours ago In: Your account and subscription
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Sampath Kumar

HQ is missing in Deezer HIFI
Question

Deezer HQ is missing while playing songs from android phone.My audio settings are in Custom (Hq only)

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2 hours ago In: Troubleshooting and tips
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Vlad Lucaci

Application freezes and crashes on Windows 10 while playing flow, albums, or favorites
Question

Observed: While playing flow, albums, or favorites in the background in can be noticed that usually after the first song ends(~3:30), and the new one begins, after several seconds (~30-45 seconds) the application freezes completely and all buttons(including system ones:close, maximize,minimize) los...

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3 hours ago In: Android Beta Feedback and Bug Forum
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CataMoon New member

Me están cobrando desde deezer Francia y vivo en otro país
Question

Hola, inicié en Deezer Colombia y nunca tuve problemas, luego me mudé a Australia y seguí el plan pagándolo con mi tarjeta de acá desde el mes de agosto y no hubo problema. Pero ahora resulta que en septiembre empecé con Deezer Family los pagos me aparecen desde "Deezer Paris FR FRANCIA", nunca he...

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3 hours ago In: Tu cuenta y tu suscripción
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Jonathan.De.Glas Groupie

Deezer VS chromecast audio

Hello I have a deezer subscribsion for a half year now and i use it with google chromecast audio. For so long i have problems with deezer when i use my chromecast. Deezer loosing connection to the chromecast all the time! Music keeps playing but in the app it stops playing and i can start an other...

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3 hours ago In: Troubleshooting and tips
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listener1962 Groupie

Music will not play; "An error occurred, please try again later." is the response I get.
Question

Same as above, but going on all day. Both of my computers are doing this. Deezer app exhibits the same problem.

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3 hours ago In: Troubleshooting and tips
Rank
Michael Community Manager

Scrobble Last.fm not working
Solved

Hi @Lucelia.Mascarenhas, It is possible to link your Deezer account to your Scrobble Last FM account from a computer/laptop using this link: https://www.deezer.com/account/share You should see the Scrobble as the option on the right.

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3 hours ago In: Troubleshooting and tips
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Valikko

Family Deezer
Question

I had Deezer Premium subscribe, and deside to make Deezer Family for my children. The money for Family were accepted but in my account subscribe didn’t change. When someone from my family is listening music, another one can’t do it. Can you send me information how I can use Deezer Family together wi...

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3 hours ago In: Your account and subscription
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Master.Minds247

Subscription
Question

After doing subscribe, the app still asking to subscribe. I did log out and in again, what should i do to activate it. thank you best app ever

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4 hours ago In: Your account and subscription
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gomanuke Groupie

Hifi subscription errors on Onkyo
Question

Hi, guys! I'm novice here and i do like Deezer (on my Onkyo NR676)! But it's very sorry, that every half of hour i got an errors with Mixes-Elecronic-Swing house chennel! Really annoying! It says Can't play and stops... Exactly on that one channel. Others channels, that i've played as i can see w...

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4 hours ago In: Troubleshooting and tips
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Antoani New member

Se pasma deezer
Question

Quisiera saber. Que ocurre con la aplicacion pues últimamente se queda con el mensaje de que el contenido no puede cargar. El problema es que ya es continuo el detalle y me molesta. Si no pueden reparar este tipo de situaciones . Pues reintegren la mensualidad y se acabó. No puedo seguir pagando...

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4 hours ago In: Solución de problemas y consejos
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Yulia.Osnach

Новая версия дизайна
Question

Здравствуйте! Подскажите, как вернуть старую версию дизайна? Мне не нравится новая версия из-за отсутствия в левом углу при проигрывании наименования песни, ползунка и других функций. Они теперь внизу, мне это неудобно, плохо видно и неудобно пользоваться. Нет картинки, визуализации песни. Для мен...

4 0
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5 hours ago In: Your account and subscription
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pete1975

99p for 3 months
Question

So my deezer app wasnt logged in, and it was saying 99p for 3 months, i was thinking bargain just b4 xmas, but i logged in and there was no sign of this offer for existing members so why do we have to pay full price when i have been a loyal customer with deezer

7 0
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5 hours ago In: Your account and subscription
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SPK

Recommendations
New

It would be great if users could choose whether they want to see recommendations based on the country they live in or not. I am an expat in the middle east and my deezer homepage is filled with middle eastern music which I have no interest in. It is a nice addition, but considering the number of exp...

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5 hours ago In: Got an idea?
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christy_angelbox New member

Change geographical settings
Solved

Hi, I have registered in Deezer being in Germany, but have not mentioned anywhere in settings that I like German music or even that I live here. Nevertheless, all the recommendations I become are about German music. How can change it to another country? or just make it country-neutral? I would be gr...

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5 hours ago In: Troubleshooting and tips

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