Help Center Support

Recently active topics

946 Topics

C
ctendler1 Chart topper

Full length tracks no longer available to free users
Question

I just relocated to the US from the UAE, and was surprised to suddenly find that I cannot listen to full length tracks on Deezer unless I become a Premium user (i.e., a subscriber). I had no problem listening to full length tracks just a week ago in Dubai. Is this a new worldwide Deezer policy to fo...

15 3
C
15 minutes ago In: Troubleshooting and tips
A
Alejagonzalez

How can I allow someone else to add songs to a play list
Question

How can I allow someone else to add songs to a play list? My friends and I want to share one play list and all be able to collaborate on it. Thanks!

2 0
A
1 hour ago In: Get started
C
Clara Del Bianco

Plano Família
Question

como posso assinar o plano família? Como funciona? Quanto custa?

1 0
C
2 hours ago In: Get started
V
varshik One hit wonder

Music muted after each song on my car Bluetooth unit

Hello, After last Deezer update, I'm struggling with strange problem, each time when new song starts, my car Bluetooth unit muted. I'm using Deezer on Android 7.1.1 connected to Skoda superb 2017 Bluetooth unit. It's making me crazy 🙂 Ideas? Thank you for advance, Alex

3683 154
T
2 hours ago In: Troubleshooting and tips
L
Luke.A

iOS 11 supports FLAC - mobile HiFi is possible
New

https://www.google.com/amp/s/www.theverge.com/platform/amp/2017/6/6/15747518/apple-flac-lossless-audio-compressed-alac-ios-11 i know this topic has been asked about many, many times, but I wanted to create a little bit more noise on the subject. I switched from Tidal to Deezer for many reasons,...

1 0
L
2 hours ago In: Got an idea?
J
Julio Ahumedo

Disfruto - Carla Morrison
Question

Es la mejor canción de la artista y no está en la plataforma, sería bueno que la subieran. Gracias

1 0
J
2 hours ago In: Foro en Español
C
Cainã Kim New member

Musica só carrega
Question

Assinei o plano familia, minha mãe tem um celular android, ao tentar ouvir músicas, a mesma só carrega e aparece a mensagem "carregando... Quase pronto, só mais alguns segundos.". Já fiz todos os passos que sugeriram no fórum. E caso vocês perguntem, o problema não é espaço no celular e/ou cartão de...

1 0
C
3 hours ago In: Fórum em Português
T
Tiffany

Error when trying to play songs
Question

I can't play any new songs on Deezer, everytime i try to it just shows ERROR. I can play the songs already in my favourites list, but any new songs I add to it or search for i can't play just tells me there is an error! Please help!

3 0
T
3 hours ago In: Troubleshooting and tips
S
Sltaylor83 Groupie

Chromecast drops when out of Wi-Fi range
Question

I’m using Chromecast Audios to control my whole house audio system, but I have a dead spot in my backyard that loses Wi-Fi. So when I walk into that spot, the music stops and the Deezer app reports the Chromecast connection has been dropped. This is really unusual, because my assumption was that t...

35 6
S
3 hours ago In: Troubleshooting and tips
V
Vinizikaaaaaaaaaaaaaaaa

Problema
Question

Eu fiz a transferência mas o desejo continua dizendo para mim que não que eu não paguei não está funcionando

2 0
V
4 hours ago In: Fórum em Português
J
JoseMiguelOJ New member

Mi cuenta Deezer se pausa
Question

Cuando escucho una lista de reproducción no me deja escuchar más de cuatro canciones desde el domingo 1 de julio de 2018: se pausa obligadamente en la cuarta canción. ¿Por qué pasa esto? Gracias.

8 2
J
4 hours ago In: Foro en Español
M
Mednik

remove from playlist
Question

Hi. Menu option "remove from playlist" does not work. Other options work. Only this is not working. What could be the problem?

3 0
M
4 hours ago In: Troubleshooting and tips
M
Mariana Valencia

Can't add Favorites
Question

Since yesterday I’m not able to add new songs to “my favorites”. I’ve tried deleting the app and installing it again, but everytime i click on the heart or try to add it as a favorite, it does not happend.

14 4
O
4 hours ago In: Troubleshooting and tips
D
davidoszerowicz

Suscripción activa no funciona

Tengo una suscripción activa con Tigo, pero cambie de celular y en el nuevo equipo no está activa. Cómo la puedo cambiar?

2 0
D
4 hours ago In: Troubleshooting and tips
F
fredfilho1985

Alarm function
Discussion on going

In the same way Deezer labs is testing a sleep timer, I suggest creating an alarm so we will be able to wake up with the sound of a music or a personal playlist.

593 27
B
4 hours ago In: Got an idea?
B
baffo27

Missing compilation tracks
Question

I signed up for a one year HiFi subscription having seen that Deezer had nearly all the Late Night Tales series available. On closer inspection, almost every album from this series has many tracks absent. Is this because of copyright issues? If so, how can I see which tracks are missing? For instanc...

1 0
B
5 hours ago In: Troubleshooting and tips
B
BlackMagenta

Canceling subscription

I’d like to cancel my premium subscription. I’ve went online to do it and it did not work and I’ve tried canceling in the app and still failed. Please help.

1 0
B
5 hours ago In: Your account and subscription
Q
Quaglietto

Student subscribcion
Question

Hi, how do I activate a student subscription??

2 0
Q
6 hours ago In: Your account and subscription
Y
yayarod01

Battery drain
Question

This was a sad surprise today. I’m an expert in the Apple ecosystem but this took me by surprise. I went for lunch leaving my iPhone 6 at work and when I returned the battery was dead with the phone off. I had used Deezer for a short time (approximately one hour) in the morning and stopped it. I can...

122 4
K
6 hours ago In: Troubleshooting and tips
Rank
Anja Community Manager

Our new desktop app is here

Our app brings Deezer directly to your desktop, where you can enjoy all of your music and usual features, plus HotKeys and an improved look and feel. You’ll first need to download the application on your desktop by visiting our desktop app page. Once you’ve downloaded and installed the app, you’ll...

6851 65
T
6 hours ago In: News
T
Tishakay

I am trying to remove a song from a playlist.
Question

I click on the song to be removed and click "remove from playlist" and it's not working. Anyone know why?

1 0
T
7 hours ago In: Troubleshooting and tips
C
cnmanning09

Error
Question

Every time I try to play a song that I habe searched or one that is downloaded it keeps saying it can't play error try again. Please help I want to listen to my music

2 0
C
7 hours ago In: Troubleshooting and tips
E
Esperanza82

Abo
Question

Ich kann mein Abo nicht mehr aktivieren

1 0
E
7 hours ago In: Your account and subscription
S
simon.tomlinson New member

Problems with Chromecast on Android
Question

Hi, I am using deezer to cast to chromecast audio at home but it is very temperamental. It stops playing sporadically and sometimes skips like it's a CD with scratches on. Do you know how to resolve this to make them work better together. Simon

2128 54
J
7 hours ago In: Troubleshooting and tips
R
Radioed4 New member

Deezer app cannot connect/limited connection to the internet.
Question

Hello! I use deezer through my Iphone and Ipod touch. I also connect through my Sonos app. I use my wifi connection. All of sudden my deezer app wont connect to the internet or get logged limited connection and I can’t browse any artist or play any music. If Im using my Sonos app I have the same pro...

252 4
B
7 hours ago In: Troubleshooting and tips

Most liked this week

Badges

Show all badges

Popular subjects

Cookie Policy

By continuing to browse, you accept the use of cookies to enhance and personalise your experience. Learn more.

accept Cookie settings