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Article Backstage - for Artists!

If you're an artist or partner who would like to have control over your Deezer profile (including bio, pic, social media links), please visit our new Backstage platform here And if it's your first time using it, all you have to do is click on the button 'request access' and follow the steps For...

Music stops playing after 2 minutes

Please advise why recently music stops playing after 2 minutes?

Song skipping like a scratched cd

I am using a Moto z2 play Android phone. In the last 6 months I've started to notice my songs are skipping like a scratched cd and have been producing this popping noise. It started out on just one or two songs but not is like every 5th song. And it is always the same songs. I have I downloaded the...

Widget and application interface recommendations for Deezer

Improving the widget and application interfaceI'd love to see a fully functional widget for Deezer.1. There are not enough buttons "add to favorites". The media player in the notification bar would also be nice to have this "upgrade")2. The ability to scale the widget on the screen is very lacking....

Roku Deezer App only shows 50 albums

I have 260 albums. Why can’t I see all of them?

Deezer playlists with Amazon Alexa

Hi, Is it now possible to listen to our playlist with Alexa ?

Why some ID tags are messed on Deezer?

Hello there.User since 29.06.20 and since then on some dance releases tracks are messed. Were fine on Google Music. What makes them messed like Track name : Track name? Can you please tell what to do.I want to see right meta data on Deezer, it would help song selection.This is jut one example of mes...

Issue with cancel subscription

Hi Deezer!I try to cancel my subscription (after 4 years of happy usage! But need to cut down on my monthly costs..). But its not working, I clicked the button multiple times but it doesn't give feedback. I also doens’t received an email with a confirmation or something. In the attachment the screen...

Favourites tracks not marked on Deezer

Recently I've noticed that some of my favourited songs are not marked with the heart symbol when I find them in search. They appear in the list of favourites but when I search for and find the exact same song, the heart symbol is not filled in. This doesn't happen for all songs. Just some of them....

Apple Watch 5 & iPhone XS combination stopped working with Deezer after update to iOS 14

I was perfectly happy using Deezer on my iPhone XS and my Apple Watch 5, being able to control the songs played on the Watch while doing other things was amazing. Then the update to iOS 14 happened on the Phone and AppleWatch OS7 and while Deezer continues to work absolutely great on my Phone, on th...

Article Country Selector - a global feature!

With a huge presence in 180+ countries, Deezer is now more global than ever! Are you missing home? Want to discover a new culture based on their music? Our new Country Selector is the answer. Travel around the world through the Deezer app with this exciting new feature and enjoy music recommendation...

Article Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

DEEZER CATALOGUE - something is missing We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed. Some of the reasons...

Why do you ask for my gender? (and why so few options?)

I want to try Deezer as an alternative to Spotify - but I can’t signup without either saying I’m Male or Female and giving my age.You state ( https://www.deezer.com/legal/personal-datas )that Deezer collects gender and age data to personalise adverts, but also that I can disable that.If I disable ad...

I was subscribed to Deezer HIFI, and now I cannot find some songs

I was subscribed to HIFI, and now I cannot find some songs e.g. Špurijus - Granice.

deezer family

I currently have Deezer Premium with my phone company, but I want to unlink it because I want to be added on my Deezer Family account.

Review or recommend movies you just watched

Music, culture and games.I’ve been reading this section with pleasure. I thought we may add more value to it with topic about movies. My work place pays my swimming in pools and movie enjoyments in theaters.I watch fresh movies from 10 to 20 a year in theatres, and sometimes I rent from 1 to 5 movie...

Flow repeats tracks

Is it normal to have several tracks repeated way too frequently when you are in the Flow feature?

How do I change / update my Deezer email address (new topic)?

We are happy to change your email address for you, but first we need to confirm that you are the account owner. This is just a data protection measure for your own safety. Please send a copy of the receipt from your last payment to Deezer via this link to our customer support (In order to protect yo...

Article Login to Deezer

I can’t log into Deezer I don’t remember my password Click on Forgot your password? and enter the email address you used to create your Deezer account, then click on Reset your password.An email will be shortly sent to that address, don’t forget to check your spam folder!Password reset links expir...

Memory leak in browser and Deezer desktop app

Recently, there is a memory leak when using the player in the browser. After closing the tab with the player, the memory returns. OS: Debian 8.8 amd64 / 3.16.0-4-amd64 #1 SMP Debian 3.16.51-3 (2017-12-13) x86_64 GNU/Linux Browser: Firefox Quantum 59.0.2 (64-bit)

External USB DACs support

Hello, Saw several similar posts, but they were not created at “”Got an idea” section. The suggestion is to implement function of Deezer player to directly connect external USB DAC’s at smartphones (bypassing the operating system mixer). Since smartphone makers refuse using 3.5 mm mini jack, audioph...

Upgrade from premium to hifi: billing twice?

Hi, I have a premium account and this has just been billed on the 16th of September.I like to upgrade to Hifi, but then I must pay 15€, so I will have to pay 10€ + 15€ = 25€ this month. They should charge me 5€ for this month (or free) and on the 16th of October they should charge me 15€. Or am I mi...

lost one of my playlists in the Deezer app

I recently lost my playlist (didn’t delete it) but can’t find it anywhere in the app. Luckily I favourited most of the songs in the playlist but now I can’t add those to a new playlist because it says they’re already in there. When I add a song that was in the playlist (that I lost) to another playl...

▶ [TIP] Upload your MP3 music collection to Deezer

How do I upload my music collection? Thank you.

Flow keeps recommending Spanish and Russian artists - I'm English and located in UK

Flow keeps recommending Spanish music. Every song that comes up I click the “Never play from this artist” checkbox but I still keep getting Spanish stuff.I also get a few random Russian drill rap songs mixed in. Flow just seems to pick songs from a pool of 30 different mainsteam songs that I don’t s...

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