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No HiFi label in Android TV

As a HiFi user I'm not seeing the HiFi emblem at the bottom left when playing music in Android TV. The HiFi emblem that appears on the cover of all tracks with my Android phone, doesn't appear on my Android TV. Why is that? In my phone the HiFi emblem shows:

downloading songs

I found the downloading button once at one song and I can't find it again to download more songs so could u plz help me

Artist/album disappeared form Deezer

Why is Irsh prog-folk phenomenon, Mellow Candle and their album Swaddling Songs no longer available?

Sponsored tracks playing too often??

For the part couple of days when I've listen to my flow, the sponsored track have started playing even though I skip it over and over. I get it what seems like every second or third track. Please deezer, I don't want to hear "Sponsored track" and the song playing that often. Something is probably...

cannot activate download with mobile data in Deezer app settings

Hello I cannot activate this parameter the one we must accept the download by mobile data it shows me "sorry that didn't work" i restarted my phone clear the cache uninstall and install the app nothing works can you please help me.

Can't have access to my artist page on Deezer

Hey,Deezer just fixed my problem :But unfortunately, I can’t have access to my new artist page just because I already claim access to the wrong artist page. Can u fix my problem. Here is my new artist page which just have been created : https://www.deezer.com/fr/artist/139920622?deferredFl=1Here is...

Deezer on Amazon Alexa echo dot - not available

On the Deezer site (.nl) say’s that Deezer is availible throw the Skills and games but when i surch for deezer i get some resultes but no deezer.When i ask alexa for deezer i get a link to activate deezer but i get the massage:You are not elegible to enable this skill due geographilcal restrictions....

Bug unbareable application

Could there be a bugfix, the app is unstable and have a tendencies of crashing and saying i have no connection to internet. There are so many minor bugs that is preventing the app to work properly. Artists not showing completely and songs missing.

content_type.label.conversation Streaming from mac app to receiver

I am using the macOS app so that I can get lossless streaming but I can’t figur out how to stream from the app to my receiver. Airplay doesn’t support lossless and there is no chromecasting ability in the mac app (even though the mobile app seems to have that capability). What are my options?

content_type.label.conversation Daily mixes and Flow feedback

I don’t know if something has been altered behind the scenes, but the standard of Daily mixes in the last few days has been outstanding. They’ve always been good for me, but they’re gone to a different level now. Has anyone else noticed a huge improvement in the last few days. Keep it up Deezer.

Article ▶ REPORT HERE: Artist/albums/songs with wrong profile/page

If you’re an artist, podcaster or simply call yourself a creator, or even if you’re just an avid fan, and have spotted something unusual or inaccurate within our catalogue, this is the place to reach out.With our dedicated metadata teams, we always aim to deliver you the most precise content in the...

Deezer not showing up as music service in Google Home

Hello everyone.I have a Deezer family subscription, and in the Google Home app on Android, I cannot get Deezer to show up in the list of music services. Note that Spotify does show up in the list (see screenshot).Also, when I tap on “other music services”, nothing happens.I really would like to use...

Playlists on Deezer not playing.

HI, Every time I try to play any playlist only one track plays and stops. then I select a different playlist, same track plays and stops. For instance: When I open Deezer and the default track is Selena Gomez - “Feel Me”. Then I start a House Party Mix it will play the Gomez track and end the play a...

Music stops after a one or few songs

When playing a playlist or an album I would expect the next song to automatically start after the current song ends. The current behavior, however, stops the playback after one, or just a few songs. When this happens I cannot manually switch to a new song, all play/pause buttons control the song tha...

Deezer stuttering at 320kb/s, fine at 128kb/s

I’ve been having an issue for 4-5 months whereby tracks would just stop mid-play, sometimes for more than a minute, before continuing. Maybe 1/3 of the time I’ll need to skip the track completely. Given that this was resolved by downloading the track/album I always put it down to an issue at the ser...

content_type.label.conversation How's your offline listening experience?

Do you have trouble when you try to listen to music offline? We’re looking to improve the offline listening experience for the cases where you have no network and want to listen to Shuffle My Music or even to your Flow. To play out a couple of scenarios: You open your app, you’re offline, and you...

Songs skip on TV and Deezer app

Hi. Just got a new Hitachi TV with the Deezer and connected it to my account. Every song skips at exactly 2min 36 seconds. No other connected account is affected.I have looked at all settings, and nothings makes any difference. How can I get the full songs to play?Daniel

I can't get access to my playlists page

Please fix the deezer android app, i can't sidescroll to find my playlists page, because the app is censored. Really annoying, being stuck with only the last five things you listened to, to choose from, besides from the useless junk playlists your employees make.

Where are the downloads saved?

Hi, can you tell me where is the downloaded music is located?

new albums can not be added to favorites on Deezer Android app

Hi, From some time, I can not add new albums to my fav. After clicking heart icon, it says that album was added to fav, but it isn't. I have over 1ths albums. It is so irritating, that frankly I wonder whether not change streaming platform. Does anybody know any solution, I've got the upgraded versi...

Refund request (charged for deezer premium and Trio)

Hello, I chenged my subscription from premium to trio.But 20.07.21 was biling for premium - 3.99€ and today 24.07.21 I paid for trio subscription -4.99€.How can I refund paid biling for premium - 3.99€ or some money that left about left period.

content_type.label.conversation Regional music issue on Deezer

Hi, I live on an island in the Caribbean named Trinidad and our native language is English. Our nearest neighbor is Venezuela so I'm sure it's an honest mistake (which a lot of companies make) in which I get served Latino playlists and music on Deezer when only foreigners speak this language. Please...

Idea Name of playlist too short

The number of characters (50) for the name of a playlist is too short.Is it possible to increase it?

Flow recently started playing classical and others I gate

Hi, anyone else has Flow recently go weird? Ive been with Deezer for years and it’s all worked fine but suddenly and quite regularly, Flow is playing some tracks miles away from things I like and often, the first 4 will be classical, leaving me screaming at my Amazon Echo, to tell it I don’t like th...

Name of playlist shortened

Hi! After adding a song, the name of my playlist has been shortened, and I can't change the name back to the old one. How can I do? The old name was : Best of 2020 Français. Les meilleures chansons françaises de l'année (pop, rock, variétés). The new name is : Best of 2020 Français. Les meil...

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