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c_chab New member

Deezer HiFi over Apple/Airplay- (desktop app 4.0.5.13.) is NOT lossless to my ears!? comparison Test
Question

Hi, I decided to get into lossless streaming ( being an audiophile nerd I have until now bought VinyIs and CDs or server streamed via good mediaplayer software) therefore created test accounts with the two companies out there - "Deezer" and the other one with "T...al" ( lest call it "T" ). before...

12 3
Rank
10 minutes ago In: Other Devices
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Albin Strandberg

Maybe let me use shuffle when casting?
New

How can this happen in 2019? If i put on a song on my chromecast i dont want it to automatically disable shuffle and play the playlist in alphabetical order so I have to reconnect with the song to get it back to shuffle. I have the fucking playlist in alphabetical order so I can find my god damn son...

2 0
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14 minutes ago In: Got an idea?
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Irina Toneva-Fedorchuk

Why 2 artists (Omnia) with same name have one artist page?
Question

Why 2 artists with same name have one artist page? For example: https://www.deezer.com/ru/artist/6320 Omnia - Folk group from Netherlands (worldofomnia.com) DJ Omnia - Ukrainian trance DJ (djomnia.com) And this single page is a mess with albums. And there are many such examples. update This 3...

14 2
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1 hour ago In: Deezer Catalogue
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Marko.Nesic

Code activation error
Solved

I've got my activation code from Telenor but I can't use it. I won't open the code activation tab.

24 3
K
1 hour ago In: Your account and subscription
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Irina Toneva-Fedorchuk

Why i cant find old album: Tanzwut - Labyrinth Der Sinne
Question

I can't find an old album: Tanzwut - Labyrinth Der Sinne https://www.discogs.com/Tanzwut-Labyrinth-Der-Sinne/release/465277 Why? 🙂 Can you help me find an answer?

4 0
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1 hour ago In: Deezer Catalogue
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l.borowka One hit wonder

Mix of one selected artist and the current mix.
Not Implemented

There is no option to let the selected artist mix. I'm not interested in others, so it should be up to choose what mix I want.

18 3
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1 hour ago In: Got an idea?
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JJ13 Groupie

Stop/resume music when you get a phone call
Question

Hello, This feature is no longer working in my app. When I'm listening to music and I get a phone call the music doesn't pause, so I've no idea (unless my phone is in my hand, & usually it's in my pocket) that someone has called me! In my app settings "Resume music after phone call" is enabled but i...

8 2
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2 hours ago In: Android
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Rob Igo Deezer Legend

Deezer BETA Desktop App - all feedback, bug reports, tip and ideas / suggestions here please!

Hi everyone let's use this post for anything to do with the new Beta Desktop App 🙂 @Anja will move any related posts over - let's give the team any bugs or feedback/ideas I know I already have plenty! cheers Rob

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2 hours ago In: Other Devices
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Eren Kayacik One hit wonder

The Dates of Adding Songs Have Changed!
Question

Hello @Mafe, @Anja, @helene.deezer, @Rafael. The dates of my songs have changed. I want dates back. Please help me! I think this is a technical problem. That's why I recently renewed my playlists... There are millions of people who use Deezer. But I'm the only one who has this problem. This ma...

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2 hours ago In: Deezer Catalogue
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daniel-d New member

Import statistics from Last.fm (or other similar services)
Discussion on going

Some people have been scrobbling for over a decade and have valuable listening data stored on last.fm, libre.fm or other services. It would be great if Deezer would offer the opportunity to jump start someone's profile by using his/her already scrobbled data. This way Deezer would already recommen...

14 3
D
2 hours ago In: Got an idea?
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Elilili

Signed up for student but got full priced premium instead
Question

So I signed up for deezer student through the link on the deezer website, and created my account via my student e-mail address, but I apperantly was redirected to premium and have been subscribed to premium instead. Now I'd like to sign up for the student version instead but it keeps redirecting me...

5 1
Rank
3 hours ago In: Your account and subscription
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Ertu

Radio Stations on BMW Deezer
Question

Hi, I have deezer app on my mobile and bmw deezer acc on my car. It is possible to listen online radios on mobile app, however same radios are not available on bmw deezer account. Is that corret or I am doing something wrong on bmw deezer while searching online radio stations? Thnx, Ertu

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3 hours ago In: Music, culture & games
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ChanelandBlas Torres

Stop shuffling
Question

Someone please help I recently switched to the iPhone 6s and now when I go to play music from my playlist it automatically shuffles it! I’m so upset someone please tell me how to stop this problem!

2 0
C
3 hours ago In: Other Devices
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Sonyrules

Chromecast audio issues on Android
Solved

I am on the trial and the one issue that's preventing me from signing up for the service is the Chromecast audio experience. On my phone, (Pixel 2XL), the audio doesn't play right. Most times the song never finishes and goes to the next track, when it does finish, the next song start already 30sec...

2218 47
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3 hours ago In: Other Devices
Rank
helene.deezer Community Manager

[FEEDBACK] What do you think of "Flow"?

Hi all, We wish to collect some of your feedback on Flow, that's why we are opening a new dedicated thread for you to share your feelings on this feature. Do you like it? Why? What do you think we are missing? Please be as detailed as you can in your comments, cheers!

113 11
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3 hours ago In: Features
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Gustavo.Fagundes

What is wrong with your suggestion / flow algorithm?
Question

I'm a paying customer. I have a family subscription. Why do I keep receiving suggestions in flow and even in the "shuffle my music" that clearly don't match my listening preferences? By now you should have already guessed I clearly don't like Brazilian Funk or Sertanejo or anything that is part of...

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4 hours ago In: Deezer Catalogue
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kuldszun

Why do I get only podcasts suggested that are in French?
Question

Hi, I would like to brows through the podcasts that are available in Deezer but I am only getting podcasts suggested that are in French. But I would like to listen to some that are English and German. Is there a way to change that? Or do I have to know the title of a podcast to find it? If I like to...

8 0
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5 hours ago In: Your account and subscription
R
Richirich

Playback problems "This track is not yet encoded"

For a number of albums I want to play, I see greyed out song titles - in some albums there are a few and in other albums, it's the entire album. When I hover my mouse over them I see "This track is not yet encoded". What does it mean and how can I fix it?

611 47
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5 hours ago In: Deezer Catalogue
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whisky arbor One hit wonder

Music doesn't play on on free/basic account
Question

I have the same problem from two days. I have free subscription, using Chrome on Win10. I also checked my deezer account on Opera. It looks like my account is blocked or I reached out "some limit". When I log out I'm able to play music for 30 sec. - which is understandable. When I log in I can't ev...

2 0
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5 hours ago In: Features
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SJayL1 New member

Music not playing on pc
Solved

Why is there an issue with Deezer playing lately? It's not my internet because it plays other sites music. I just cant seem to get Deezer to play on my pc at times even if I refresh it

124 4
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5 hours ago In: Other Devices
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Karina.Riera

¿Porque si no usas la cuenta premium Deezer te reduce el tiempo de reproducción a 30 segundos?
Question

Si no se tiene cuenta premiun es suficiente que coloquen publicidad a cada rato como para que también vengan a acortar el tiempo de reproducción de música a 30 segundos, de mal gusto.

2 0
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5 hours ago In: Solución de problemas y consejos
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Eren Kayacik One hit wonder

Change of song insertion dates
Question

Hello. The dates of my songs have changed. I want dates back. Please help me! All dates back to 22.10.2018! I beg you, please help me... Thanks in advance...

79 5
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6 hours ago In: Other Devices
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Chanti Louw New member

No downloaded music but big file on iPhone
Question

I have an iPhone X, in my iPhone storage it says I have 5.86 gig used up by Deezer but I have no music downloaded on my profile. My husband has music downloaded on his profile on his phone, I am the account holder as we have a family package Deezer account, could this affect it? And How do I clear t...

13 2
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6 hours ago In: iOS
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Petr D. Groupie

Deezer desktop app is likely preventing my Mac from sleep

Hi, I have encountered problem in latest desktop version for Mac (4.0.5). Current version is preventing my Mac running MacOS 10.14.2 from sleep when is music played and then paused. Petr

27 5
Rank
6 hours ago In: Other Devices
Anja Megastar

Flow FAQ
New

Flow is your personal soundtrack. It’s all your music, mixed with old favorites and new recommendations picked just for you, in one infinite stream. All you have to do is press the button. Tell Flow what you like with the heart button that you see on every track, album, artist and playlist. Then Fl...

1630 79
M
6 hours ago In: Music, culture & games

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