Recently active topics

343 Topics

R
RiccardoJNew member
asked in Android

No sound

Good day, I'm using a Samsung A72 and for some reason Deezer goes mute for a few seconds, sometimes minutes and then starts playing again. My songs doesn't stop, only the sound does. I've tried with my other music apps and it works fine. Just Deezer seems to have this problem. 

0
R
54 minutes ago
D
Davorin MilinovičNew member
asked in Features & Feedback

I cannot select HIFI (HIGH FIDELITY) and I am on Family plan.

Hello,I have activated Family premium plan through my telco provider. When i try to set audio quality to HIGH FIDELITY it does not let me. I have used high fidelity on my 1 month free trial account without any problems.  Here are two screenshots from Iphone 12 PRO MAX and Windows powered HP Elitebook.  

0
D
1 hour ago
M
Mitch C.New member
asked in Features & Feedback

The only thing keeping me from buying a subscription

I tried Deezer's free trial for a month and loved the sound quality, especially in my vehicle. My biggest issue, and the only thing holding me back from getting it for the family, is that when I use the voice assistant to play a specific song, Deezer will most often play a low quality live version. No matter how I rephrase my request, it just continues to play the live version. I'm begrudgingly going back to Spotify until this is no longer an issue.

0
M
2 hours ago
S
shelyuNew member
asked in Android

Created Podcast music

I have created podcast music for my growthtakeover website by using ai software now the problem is that can someone will be able to send any sort of copyright claimed on my podcast if they also used same or similar music?

0
S
2 hours ago
N
Nneoma NzeadibeGroupie
asked in Your account, favorites and playlists

Music that is not mine under my artist

Hi, I’m a new artist and there is music that I don’t own under my artist profile. I would like to have it removed from my profile, my email is xxxxxxx and this picture below is my only song I own. 

4
N
5 hours ago
P
pameaviNew member
asked in Subscription and payments

I paid via Apple

Hi!  I paid via Apple Store my Deezer premium subscription but when I go to Deezer it shows only the free version even when it shows that the account is linked to my apple id. 

0
P
6 hours ago
Y
ymengchaiOne hit wonder
asked in Subscription and payments

Discount for Loyal subscribers

Hi,I have been a subscriber for 3 years and really wish Deezer has discounts for loyal subscribers. Here's a great marketing idea .. give 10% discount for each year of subscription. You can of course put a cap of 30% or something like that. Then loyal subscribers are more motivated to stay on.MC

0
Y
7 hours ago
E
Eastfrisian
asked in Other devices

Amazon Fire stick with Deezer

Hi there, I am using the Amazon Firestick with Deezer, but there is a problem, that every 20 minutes the screensaver starts. I saw already some remarks by other users about this topic. Is there any update? Does not look like a real big change request for the software, or? Thanks in advance Eastfrisian

9
S
8 hours ago
Rudi
Community Manager
RudiThe Godfather
posted in Your account, favorites and playlists

Lyrics feature - We need your feedback!

Our Lyrics feature is one of our favorites, but we know we can make it better. We've had good suggestions in our ideas forum but we need more of your opinion to take another step in order to improve this so popular feature. For this reason, we'd like to invite you to post your feedback here, in one place - so that our product managers and developers can see what we're missing out!  Don't forget to leave your comment below@djjestaa @Hoo Boo our product managers have been monitoring your suggestions too ;)

93
S
8 hours ago
F
Flávia MoreiraNew member
asked in Subscription and payments

como compatibilizar minha atual conta com meu desconto globoplay

Tenho conta deezer desde 2017, e ao assinar globoplay.com ganhei também assinatura deezer. Mas como eu consigo fazer esse link e deixar de pagar na minha conta atual?

0
F
10 hours ago
C
coypuSmash hit
posted in Other devices

Gapless has arrived on the web player at LONG LAST!!!!!!!

I have just discovered that the Deezer web player has now implemented  GAPLESS playback.I play deezer on raspberry pi 4 using Chromium…..now playing Pink Floyd Dark Side Of The Moon in all it’s glory as it should sound. ENJOY!!The Updates tag on the main page needs to be updated to inform the Deezer Community of this good news Cheerscoypu

12
bluezzbastardzz
Deezer Legend
12 hours ago
S
shirGroupie
asked in Android

flow

Why are there songs that repeat themselves in the flow? Why do I need the flow if there is a playlist? What is so special about flow?

3
bluezzbastardzz
Deezer Legend
12 hours ago
mush
mushGroupie
asked in Subscription and payments

error retry

Why does it keep coming up as error retry me busy with an album  while busy busting my moves cleaning in a morning  and can't  get nought done coz I've to move it on to next song even though it'd on an album thanks  in advance x

0
mush
14 hours ago
G
Gordon.BanksGroupie
asked in Android

Very high data usage

Since the 'free' upgrade to HiFi was rolled out Deezer is using huge amounts of streaming data. Before I would have my streaming settings set to 128kbs and would use about 1.5GB a month during my normal use, approx an hour a day, maybe 20 days in a month. Now, Deezer will use approx 100-150MBs per song, regardless of streaming quality selected.  This seems to calculate as being stuck in HiFi quality at all times.  Twice now this has left me stranded with no data and unable to use GooglePay. I have deleted cache data, deleted downloaded songs, tried the beta, set the smart cache to both infinity and 0.  Download while on mobile is also disabled.  I have rolled back a few versions also but to no avail.  It happens on my premium account regardless of phone.I have searched online and see that this is a frequently occuring issue, also mentioned in this community, which is then palmed off as a 'reality of streaming services', which is of course total nonsense. Is there any fix to this issue?

2
G
14 hours ago
M
Martin IvandićRoadie
asked in iOS

Siri on iOS 16

After iOS 16 update, Siri is getting worse and worse , before she was able to play playlist on Deezer now , she isn’t, also there is no more question after after saying play music, which music player should I use overall everything is just worse and worse  I don’t know if this is a Apple thing or Deezer, but it is very annoying 

0
M
14 hours ago
BLKKKSKKKNHEAD
BLKKKSKKKNHEADOne hit wonder
posted in Features & Feedback

Auto-refresh homescreen

Make it where the homescreen automatically updates throughout the day without us having to pull down to refresh each time. Every other service has a homescreen that automatically refreshes, so it's about time Deezer gets with it.

2
Scxtt
15 hours ago
B
BrianWGroupie
asked in Android

fitbit versa3

Hi, I can't up load music to my versa3. I've replaced software checked internet setting etc but still get the same message as attachment. I've got a fault logged with Fitbit but checking if this is something you could help with. It was fine a couple of weeks ago. Kind Regards  

0
B
16 hours ago
M
McClauGroupie
asked in Your account, favorites and playlists

I can't update my Deezer playlist on a Fitbit Sense

I am trying to update/add a Deezer playlist on my Fitbit Sense. I have a Samsung S8. On the Fitbit app,  I click on Music and on the Media Folder I select the Deezer service ( i am already subscribed). Since before yesterday is showing this issue message:"Uh OhThere was a problem reaching the server. Please try again later." Please advise how to solve this issue.

3
M
17 hours ago
P
penuwchmikeNew member
asked in Android

linked volume

My volume control is linked with my phone (i.e.when I press the volume on the speaker it changes the volume level on my phone) on my psyc speaker but not my Sony speaker. How do I unlink the volume on with my psyc speaker?

0
P
17 hours ago
L
LeonLaciEmerging artist

Deezer Discord rich presenceNot for now

It would be neat if Deezer had Discord rich presence so it would display the current playing track, album art, artist name, how long into the track the user is and a link to the track. Something like Spotify added recently. Example: https://m.imgur.com/1VYj9Dd

127
K
18 hours ago
D
DanMan5464Groupie
asked in Features & Feedback

lossless with Bluetooth headphones

Will I be able to take advantage of my Bluetooth headphones Max bitrate for streaming lossless(high fidelity) music on Deezer? For instance if my headphone's LDAC codec supports 660kbps or 990kbps will I still be able to stream the lossless audio at those bit rates or will listening to any lossless audio via a Bluetooth connection automatically resort to Deezer's high audio quality(320kbps)?

1
Yula
Community Manager
19 hours ago
R
repepoGroupie
asked in iOS

Can't stream on iphone

Hi!I can’t stream music on my son’s iphone. Tracks appear greyed out. I have a family plan and all the other devices work properly (another iphone, an ipad and a laptop). I can stream podcasts though. I have tried everything: logging out and back, reinstalling the app, power cycle the phone, etc. I see some other people have experienced this same issue.Please help, thanx in advance!

1
Yula
Community Manager
19 hours ago
B
babou241Groupie
asked in Android

can not launch any music

On my phone, I can not launch my music or any music. It search and research. I deleted cache, reboot phone and app multiple time and still not working. Can you help please?   

1
Yula
Community Manager
19 hours ago
D
DMaGroupie
asked in Android

Missing artwork etc... still

An update around 3 months ago near destroyed my app in Android. There's no album art, I can't seem to download music anymore (it starts an endless downloading loop), and searching within my Favourite lists no longer works. I've been in touch with customer service and their suggestions didn't help. Have been waiting on a fix in an update but apparently that's not happening either, with the latest update doing nothing to improve things. My version of Android is 6.0.1 and my phone is 5 years old. Hardly ancient, but is this it now? Do I have to accept it's not going to be fixed?

1
Yula
Community Manager
19 hours ago
fb_sean
fb_seanNew member
posted in Features & Feedback

An Official Deezer Discord Bot

Hey guys my name is Sean and I’m a developer from germany!Last night I got an Idea about something, my Idea was a discord bot that make your play songs from Deezer. Now the point is on Discord Itself are already many discord bots that can do this. BUT they aren’t all official bots from Deezer. The Idea behind this is like a Discord Bot that is Official from Deezer and users can trust the bot because its official! I’m already since over 5 years on discord and already maintenance 2 verified discord bots so I have enough knowledge if that is needed.At all this post is an Idea but I would be happy If I could code this all and all the stuff that is also needed for a discord bot Thanks for Reading and have a nice day!Functions of the bot would be like: ( suggestions are welcome )play/search songs from Deezer in discord See your liked songs in discord and be able to add songs to your liked directly in discord Follow users that are linked to discord directly in discord play your deezer playlis

2
fb_sean
19 hours ago
TERMS OF USE DEEZER COMMUNITY SITE