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Error, cannot play any music or podcasts

  • June 24, 2026
  • 1 reply
  • 6 views

When i listened to my music or anything else keeps showing up error to play

1 reply

CharlyMX
Superuser
  • Superuser
  • June 24, 2026

Hi
Try this on movil:

Clear the app’s cache in Settings -> Data and storage -> Delete all (if you have downloaded tracks, you’ll need to download them again)
and increase the app’s cache to the maximum in Settings -> Data and storage.

You can also try on Mobile/Desk, uninstalling the app and reinstalling it from the official Deezer download page. https://www.deezer.com/explore/en/download/

@Jaime.Deezer  can also help you by checking your account from the server side.

If that doesn’t work, please contact support so they can help you with the problem on your device, detailing the issue as well as the brand and model of your devices and the app and operating system versions using the Deezer contact form: https://support.deezer.com/hc/en/requests/new

Cheers, and may the music keep flowing