Playlist Help!

Question

Hello! I am new to Deezer, and so far I am loving it, but I am experiencing some issues with my imported playlists, so I am posting this in the hope that someone can help. I am sorry if this is in the wrong place!

Basically, I imported ALL of my playlists from Spotify, but I am not seeing any of them on my playlists on Deezer or on my homescreen. The thing is that when I search up the name of the playlist, it's there? I am also unable to favourite them.

Another issue I am experiencing is that, when I searched up my playlists as mentioned above, I saw that I have duplicates of my playlists! This is happening despite me only importing once—and I know that it's not an issue on my end, because I made and imported a new playlist on and from Spotify only once and I see two copies. I am deleting the copies, but I don't think it's doing anything, because they are still there.

(This is my first time on Deezer and it may be just trying to sort it out, so it might be fixed by tomorrow)

Any help is appreciated. So far, I love Deezer and I would love to enjoy it with my imported playlists.

Thanks!

Nina Nebo · Answer

Hi ​@Warrior!Imported playlists do not automatically appear on your Deezer home screen.They are likely stored correctly in your library.Favoriting or "hearting" your own playlist is not possible because they are already in your library.You can do this with a playlist made by someone else. When you favor it with heart, then that playlist (or album) will be in your library.

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