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Hitmaker
saara_jauhiainen
Hitmaker
Jun 2, 2026 8:51 AM UTC
Answered

Playlist problem

My 'most played songs' playlist keeps skipping songs and playing them in random order even though shuffle is off.

This started after I updated the app from Google Play Store. 

It starts playing them in order but then loses its marbels at some point and goes nuts.

I have updated the playlist, the app, I have deleted and reinstalled the app and it fixes the problem for couple days but then it's back again. Any ideas? 

    saara_jauhiainenAnswer
    Hitmaker
    Jun 24, 2026 2:19 PM UTC

    Hi, 

    I have send a video and all the necessary details to Deezer support and they said an update will fix the issue but so far no new updates. But they are aware of the problem for the best of my knowledge. 

    Thank you though! 

    View in thread

    2 replies

    Jaime.Deezer
    Community Manager
    Jaime.Deezer
    Community Manager
    Jun 24, 2026 2:06 PM UTC

    hi ​@saara_jauhiainen I am sorry to hear that.
    Could you please make a video and share it with us in order to investigate?
    Thanks for your help

    Hitmaker
    saara_jauhiainenAuthorAnswer
    Hitmaker
    Jun 24, 2026 2:19 PM UTC

    Hi, 

    I have send a video and all the necessary details to Deezer support and they said an update will fix the issue but so far no new updates. But they are aware of the problem for the best of my knowledge. 

    Thank you though! 

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