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Question

cant use other apps while listening to deezer

  • April 13, 2026
  • 3 replies
  • 14 views

I've had deezer for over 10 years and absolutely love it but for the last few months I've been having a problem and it's really putting me off. 

I've always been able to put deezer on in the background and go about my business on my phone- including playing games- without any problems.  Obviously there was the odd time when an Advert came on and would play over deezer but that was easily sorted and not too much of a bother as I could pop i to my notifications banner and press play and go on as before.

Now it doesn't matter what app or game I try to use while listening to Deezer- the minute I start to open up the app or game my deezer will stop playing and will be removed from my notifications bar! 

This is driving me insane!!

I've tried changing app settings, clearing cache and data, turning off battery optimisation and no change.

Please help

3 replies

  • Guitar Hero
  • April 14, 2026

same here, some day it doesn’t happen, some days it happens all the time


Alfredo.Deezer
Community Manager
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I've had deezer for over 10 years and absolutely love it but for the last few months I've been having a problem and it's really putting me off. 

I've always been able to put deezer on in the background and go about my business on my phone- including playing games- without any problems.  Obviously there was the odd time when an Advert came on and would play over deezer but that was easily sorted and not too much of a bother as I could pop i to my notifications banner and press play and go on as before.

Now it doesn't matter what app or game I try to use while listening to Deezer- the minute I start to open up the app or game my deezer will stop playing and will be removed from my notifications bar! 

This is driving me insane!!

I've tried changing app settings, clearing cache and data, turning off battery optimisation and no change.

Please help

Hey ​@SnobHarry ​@kbfb2011 

Are you using the BETA version of the app for Android? The latest version of the normal app?

If you can share with us some more details of the type of the device you have, the software version and if possible a little video of the issue, it would be fantastic!

 


  • Guitar Hero
  • April 15, 2026

I've had deezer for over 10 years and absolutely love it but for the last few months I've been having a problem and it's really putting me off. 

I've always been able to put deezer on in the background and go about my business on my phone- including playing games- without any problems.  Obviously there was the odd time when an Advert came on and would play over deezer but that was easily sorted and not too much of a bother as I could pop i to my notifications banner and press play and go on as before.

Now it doesn't matter what app or game I try to use while listening to Deezer- the minute I start to open up the app or game my deezer will stop playing and will be removed from my notifications bar! 

This is driving me insane!!

I've tried changing app settings, clearing cache and data, turning off battery optimisation and no change.

Please help

Hey ​@SnobHarry ​@kbfb2011 

Are you using the BETA version of the app for Android? The latest version of the normal app?

If you can share with us some more details of the type of the device you have, the software version and if possible a little video of the issue, it would be fantastic!

 

 

No, I don’t use the beta. I use the latest version of Deezer, Premium user. When I lisrten to Deezer and then open, for example Facebook or Imdb, Deezer crashes and stops playing.