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🚨 BREAKING NEWS: Deezer Premium/Family 🚨 (Update)

3 days ago

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Sic_zsLover

asked in Other devices

Deezer Hifi on Android TV not working

Dear sirs, Unfortunately I’ve lost a possibility to cast music in HiFi quality from my iOS device to an Android TV since last update which added lyrics to chromecast on Android TVs. Casting to my Nvidia Shield TV is without HiFi ...but with lyrics now. Of course would be great if you add HiFi support for Android TV app, but since i bought Deezer HiFi subscription I’m forced to use chromecast to my Nvidia Shield TV device which is connected to HiFi Stereo system. And the difference in audio quality is really noticeable. So, I have HiFi subscription. 2 weeks ago everything worked fine (except all the time my iPhone 11 disconnects from chromecasting after 2-3 minutes (but sound continues to play on Android TV and I can handle it) until this update with lyrics arrived. iOS 13.3.1. (also tried casting from an Android 10 mobile phone. The same issue - no HiFi now) iOS Deezer 8.10.0.3 Deezer on Android TV (Nvidia Shield TV with the last updates) 3.0.0 (02.07.2019) Uninstalled/Installed Dee

6 days ago

Charlc90Runaway Baby

asked in Other devices

Deezer volume issues with Fitbit Versa 2 when connecting AirPods

Hi I have connected the Deezer app on my Fitbit Versa 2 and to Bluetooth AirPods, the music plays but I can’t control the volume. On a couple of occasions I’ve manage to turn it down a little but then it goes back to full volume without pressing anything or I can’t turn it up or down at all. They are all brand new devices and haven’t had any issues with other apps or connecting to other devices. Hope you can help I’m really disappointed as Deezer is the only music streaming service that works with the Fitbit without needing my phone within range.

1 year ago

jbutchartTiny Dancer

asked in Other devices

Deezer will not cast to Chromecast device: loading, almost there

When i click the Cast icon I get the “casting” tone on my Chromecast speaker and get a message on my device that says, “Loading… Almost there, only a few seconds left.” That’s it. Nothing more. Every other application where Chromecast is an option works flawlessly. I love the HiFi but this is a non-starter for me. Using Deezer over bluetooth to headphones is all I can use. That’s not enough. Using Android version 10, security patch level: March 5,2020 on a Pixel 3a XL Chromecast works on the competition: Spotify, LiveXLive, Amazon Prime Music, Google Play Music, Tidal and Pandora.

1 year ago

danielecastellaniTiny Dancer

asked in Other devices

How to import a CD? How to import iTunes Library to Deezer?

How to import a CD? How to import Itunes Library?

2 years ago

STE74Runaway Baby

posted in Other devices

Deezer HiFi exclusive mode external DAC

Hi’ thanks for add. I move from Tidal, is there in Deezer HiFi desktop an exclusive access to external dac that bypass audio pc. Thanks

1 year ago

serjioRunaway Baby

posted in Other devices

Deezer app keeps forgetting my account details and its window position/size settings

This happens every 2 weeks or so, it’s so frustrating! Does it reset all user settings after each update or something? Platform: Windows 10

2 years ago

LthompTiny Dancer

posted in Other devices

mcdanjwRunaway Baby

posted in Other devices

KODI Plugin for Deezer?

Anyone know of a plugin for Deezer that will work with KODI? I found a plugin on github (from 2017), but it doesn’t work.

1 year ago

marilyne DELL'amicoRunaway Baby

asked in iOS

deezer hifi and airplay?

Hello, if I use my iPhone to play music from Deezer app and a hifi subscription, and redirect the music (normally FAC format) via airplay to my audio system (old system, with an airplay receiver), is the sound will be degradated ? Or is it a valid option ? Is Deezer hifi (launched on my iPhone) is compatible with airplay ? i really try to find a wireless solution with good quality, and by using my existing audio system… thank you for your help

2 years ago

Bennie.van.der.WaltRunaway Baby

asked in iOS

Random logout and deletion of downloaded tracks

Has anyone else experienced where the deezer app just logs you out? I would be listening to music just fine and then all of a sudden my music stops, I am then logged out, need to sign in again and need to re-download all of my offline tracks. Latest IOS version on iPhone 8+.

1 month ago

amrmonsterRunaway Baby

asked in Android

[Premium user] [Android]: can't find play next/add to queue

Hello, I'm a new user, and I can't seem to find an option to play a song next/ add it to the queue, which is quite frustrating. I'm a premium user, and I'm using the Android app. Screenshot attached. Am I doing something wrong? Could someone please help? I have already reinstalled the app, cleared the cache, nothing worked. :( Thanks in advance.

3 months ago

perosmcTiny Dancer

asked in Other devices

Ability to set audio quality in android TV app

Hello there. I am new here. Despite being in 1st month trial I am gonna keep my Deezer HiFi. Its quality is outstanding in Tablet, Mobile and PC. But it is disappointing in Android TV and Android Box. I cannot set quality high enough for my ears.It is not placebo nor lie. When I stream from phone/tablet to TV, it is distinguishable difference. Any ETA for putting real settings? I get it, PC and mobile are mainstream, but TV is also a part in our life. The only “setting” available is logout. Thanks.

1 year ago

Kizzy Doornaert

asked in Android

volume banner in app on android with bluetooth beats headphones

Hey When it listen to Deezer with my wireless headphones and bluetooth i can not change thé volume on Deezer. Just with thé buttons of my phone. There is no volume banner in thé app... How can i solve this. I have android system on Huawei mate light 10. Thanks for thé support!

1 year ago

FionaStander

asked in Other devices

Deezer not working on Fitbit: unexpected error occurred

I have a Samsung Galaxy Note 8 and i just purchased a Fitbit Versa 2. I have tried for 2 days straight to get Deezer to work on the watch with no luck.I get to the point twhere i type the activation code from the Deezer app onto my Versa and then it says “Link accounts” - every time i do this I get a message “Uh oh, unexpected error occurred”.Can someone please help!!

124

1 year ago

dEviLzRunaway Baby

asked in Other devices

Deezer App Update WebOS LG TV

Hello Team, Will the Deezer App be updated on WebOS TV?Its not been updated since quite a long time…I can’t play all songs in my favorite playlist. Thank you

1 year ago

MarkVaz

asked in iOS

playback does not resume after phone call

As the title suggests, when I take a call whilst listening to Deezer, playback pauses as it should. However, when the call ends, playback does not resume. This only seems to have started since the latest IOS update (13). I have tried reinstalling the app but this has not corrected the issue. Can anyone help please. This is highly annoying. Many thanks

1 month ago

Eastfrisian

asked in Other devices

Amazon Fire stick with Deezer

Hi there, I am using the Amazon Firestick with Deezer, but there is a problem, that every 20 minutes the screensaver starts. I saw already some remarks by other users about this topic. Is there any update? Does not look like a real big change request for the software, or? Thanks in advance Eastfrisian

1 year ago

nrvncntcmpsTiny Dancer

asked in Android

Require API auth to login again

I was in the middle of adding songs to my playlist when I automatically logged out of Deezer. I tried logging back in and it is saying "Require API auth". I already tried re-installing the app and it still does the same thing. Please help.

11 months ago

parra329

asked in Android

Deezer music expired error message

I left Australia on a holiday to Canada, Alaska and USA. I boarded a ship in Vancouver for a cruise to Alaska, while in the gymon board i used my fit bit and listened to Dreezer while i worked out. When i arrived in Alaska, all of a sudden i get this message....Dreezer Music Expired. Refresh by conecting to saved wi fi network. My saved wi fi network is in Australia. I still have 5 weeks of holiday. Can anyone advise of how i fix this problem. Thank you..Ross

1 year ago

manfer1Runaway Baby

asked in Other devices

Does Deezer stream to Audiocast M5?

Hi! I want to set up an Audiocast M5 in my living room. But I don't know if I can stram to it with Deezer. Thanks in advance!

2 years ago

Nicholas ConradRunaway Baby

asked in Android

Android - Home Screen Widget - Breaks when Casting

Hi! New to Deezer, just checking it out for the first time today after Spotify removed the Android widget feature. Unfortunately, I'm having a little trouble with Deezer's widget too. It starts out working as expected, I can start/stop, skip, etc... But then I open the app to Cast, and upon returning to the homescreen, the widget no longer displays playback controls, rather it just says "Open Deezer". This is not ideal, but fine.... Except that if I click the widget to open Deezer, Deezer does not open, rather the widget goes blank, and will no longer work until I uninstall and reinstall the whole app! I tried just removing and re-adding the widget, but unfortunately, after initiating a cast apparently, the 4x1 playback widget ceases to exist in the widget picker. Troubleshooting steps: I have uninstalled and reinstalled the app, this works until the next time a Cast is initiated. I have moved to the beta version of the app, this worked until the next time I initiated a Cast. I have a

20 days ago

Tain Velasco-Luquez

asked in Android

Unable to add the selected tracks to the playlist on Android

Hello, I have been experiencing this error on my Android 7.0 phone when trying to add new songs to the playlist (https://www.deezer.com/playlist/6209841564?utm_source=deezer&utm_content=playlist-6209841564&utm_term=2938404124_1565810170&utm_medium=web). I have already reinstalled the app and cleared the cache and local files but the error persists. I have also checked I have the latest version of the app. The playlist is way below the top limit of songs. However, when using the desktop version I can add them without errors. Any help on the issue will be appreciated. Best, Mauricio. The literal error is: "Unable to add the selected tracks to the"All_my_songs" playlist". It doesn't matter if I change the playlist.

1 year ago

John 2

asked in Other devices

Samsung TV keeps loading and nothing happens (cannot play My Music)

I've been a subscriber for around 12 months without any problems. Then from yesterday I've been unable to access the Deezer app on my Samsung 6 tv. I've deleted and re-installed it without any result apart from a message advising me to try again later. I can still access it on my desk top and iPad. Can anyone help.

237

2 months ago

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