Skip to main content
Answered

Unable to add the selected tracks to the playlist on Android

T
Hello,

I have been experiencing this error on my Android 7.0 phone when trying to add new songs to the playlist (https://www.deezer.com/playlist/6209841564?utm_source=deezer&utm_content=playlist-6209841564&utm_term=2938404124_1565810170&utm_medium=web). I have already reinstalled the app and cleared the cache and local files but the error persists. I have also checked I have the latest version of the app. The playlist is way below the top limit of songs.

However, when using the desktop version I can add them without errors.

Any help on the issue will be appreciated.

Best,

Mauricio.

The literal error is: "Unable to add the selected tracks to the"All_my_songs" playlist". It doesn't matter if I change the playlist.

Best answer by Yula

Hey @Alápitos de Metaponto, we are aware of this issue and our teams are on it! 

View original
    Did this topic help you find an answer to your question?

    11 replies

    Rafael.
    Alien SuperStar
    Forum|alt.badge.img+7
    • Rafael.
    • Alien SuperStar
    • 8634 replies
    • August 15, 2019
    Hi Mauricio, I'm sorry about that! Have you already reinstalled the app?
    T
    Yes I have already done that. The problem persists.
    Rudi
    Alien SuperStar
    Forum|alt.badge.img+9
    • Rudi
    • Alien SuperStar
    • 14342 replies
    • August 19, 2019
    Hi there @Tain Velasco-Luquez

    Sorry that's happened. So on Android is it happening for any personal playlist? Could you give me more details about your device make and model and app version? Have you tried just logging out and logging back in?
    ghetto_tek_punk
    Tiny Dancer

    What is the reason behind all this? I'm experiencing the same thing. Where it says UNABLE TO ADD TRACK!. Plus I reinstalled the app.

    TecknoRocker
    H
    I
    2 people like this
    • H
      Helen Nicholas
    • I
      IkeZagmoQRWN
    A
    Tiny Dancer

    Sorry to say I am also experiencing the error. Unable to add track to the Playlist. Does not matter what Playlist is selected. 

    I
    1 person likes this
    • I
      IkeZagmoQRWN
    A
    Tiny Dancer

    I have discovered that after a while, the app itself recognized the tracks 'unable to be added to the Playlist' and it does it automatically. My tracks were on the Playlist indicated once I open the app and wait a while.

     

    Something is going on, but if it just take time, I can 'accept' it. 

    I
    1 person likes this
    • I
      IkeZagmoQRWN
    I
    Runaway Baby

    Same problem here, since a few days ago. It’s happening to any track I try to add to any playlist: it says it’s “unable to add the track”, but it adds the track anyway. It’s annoying.

     

    H
    I
    2 people like this
    • H
      Helen Nicholas
    • I
      IkeZagmoQRWN
    Yula
    Moderator
    Forum|alt.badge.img+10
    • Yula
    • Moderator
    • 3225 replies
    • Answer
    • March 27, 2022

    Hey @Alápitos de Metaponto, we are aware of this issue and our teams are on it! 

    (She/her) add your pronouns to your signature!
    H
    I
    2 people like this
    • H
      Helen Nicholas
    • I
      IkeZagmoQRWN
    L
    Tiny Dancer
    • landrover15
    • Tiny Dancer
    • 2 replies
    • July 15, 2022

    In the last week I started having the same issue on my Galaxy ZFold 3 (unable to add track to Playlist). Nothing seems to be clearing the error. Very annoying... Please, please fix. Thanks! 

    P
    Runaway Baby
    • piotrartist
    • Runaway Baby
    • 7 replies
    • January 3, 2025

    Error occurs when trying to add songs to liked songs

    Jaime.Deezer
    Community Manager
    Forum|alt.badge.img+7
    • Jaime.Deezer
    • Community Manager
    • 5221 replies
    • January 7, 2025

    Hello ​@piotrartist could you please explain, I am not sure I understood what you meant to say.
    Thanks 

    Leonídia.Deezer
    1 person likes this
    • Leonídia.Deezer
      Leonídia.Deezer

    Reply


    TERMS OF USE DEEZER COMMUNITY SITE