Question

Unable to add the selected tracks to the playlist on Android

  • 14 August 2019
  • 3 replies
  • 30 views

Hello,

I have been experiencing this error on my Android 7.0 phone when trying to add new songs to the playlist (https://www.deezer.com/playlist/6209841564?utm_source=deezer&utm_content=playlist-6209841564&utm_term=2938404124_1565810170&utm_medium=web). I have already reinstalled the app and cleared the cache and local files but the error persists. I have also checked I have the latest version of the app. The playlist is way below the top limit of songs.

However, when using the desktop version I can add them without errors.

Any help on the issue will be appreciated.

Best,

Mauricio.

The literal error is: "Unable to add the selected tracks to the"All_my_songs" playlist". It doesn't matter if I change the playlist.

3 replies

Userlevel 7
Badge +6
Hi Mauricio, I'm sorry about that! Have you already reinstalled the app?
Yes I have already done that. The problem persists.
Userlevel 7
Badge +6
Hi there @Tain Velasco-Luquez

Sorry that's happened. So on Android is it happening for any personal playlist? Could you give me more details about your device make and model and app version? Have you tried just logging out and logging back in?

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