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One Hit Wonder
Tain Velasco-Luquez
One Hit Wonder
August 14, 2019
Answered

Unable to add the selected tracks to the playlist on Android

  • August 14, 2019
  • 11 replies
  • 810 views
Hello,

I have been experiencing this error on my Android 7.0 phone when trying to add new songs to the playlist (https://www.deezer.com/playlist/6209841564?utm_source=deezer&utm_content=playlist-6209841564&utm_term=2938404124_1565810170&utm_medium=web). I have already reinstalled the app and cleared the cache and local files but the error persists. I have also checked I have the latest version of the app. The playlist is way below the top limit of songs.

However, when using the desktop version I can add them without errors.

Any help on the issue will be appreciated.

Best,

Mauricio.

The literal error is: "Unable to add the selected tracks to the"All_my_songs" playlist". It doesn't matter if I change the playlist.
    Best answer by Yula

    Hey @Alápitos de Metaponto, we are aware of this issue and our teams are on it! 

    11 replies

    Rafael.
    Ultimate Superstar
    Rafael.
    Ultimate Superstar
    August 15, 2019
    Hi Mauricio, I'm sorry about that! Have you already reinstalled the app?
    One Hit Wonder
    Tain Velasco-LuquezAuthor
    One Hit Wonder
    August 15, 2019
    Yes I have already done that. The problem persists.
    Rudi
    Ultimate Superstar
    Rudi
    Ultimate Superstar
    August 19, 2019
    Hi there @Tain Velasco-Luquez

    Sorry that's happened. So on Android is it happening for any personal playlist? Could you give me more details about your device make and model and app version? Have you tried just logging out and logging back in?
    ghetto_tek_punk
    Roadie
    ghetto_tek_punk
    Roadie
    March 26, 2022

    What is the reason behind all this? I'm experiencing the same thing. Where it says UNABLE TO ADD TRACK!. Plus I reinstalled the app.

    TecknoRocker
      Roadie
      Alápitos de Metaponto
      Roadie
      March 26, 2022

      Sorry to say I am also experiencing the error. Unable to add track to the Playlist. Does not matter what Playlist is selected. 

        Roadie
        Alápitos de Metaponto
        Roadie
        March 26, 2022

        I have discovered that after a while, the app itself recognized the tracks 'unable to be added to the Playlist' and it does it automatically. My tracks were on the Playlist indicated once I open the app and wait a while.

         

        Something is going on, but if it just take time, I can 'accept' it. 

          Guitar Hero
          Irineu Machado
          Guitar Hero
          March 27, 2022

          Same problem here, since a few days ago. It’s happening to any track I try to add to any playlist: it says it’s “unable to add the track”, but it adds the track anyway. It’s annoying.

           

            Yula
            Deezer Staff
            YulaAnswer
            Deezer Staff
            March 27, 2022

            Hey @Alápitos de Metaponto, we are aware of this issue and our teams are on it! 

            (She/her) add your pronouns to your signature!
              Roadie
              landrover15
              Roadie
              July 15, 2022

              In the last week I started having the same issue on my Galaxy ZFold 3 (unable to add track to Playlist). Nothing seems to be clearing the error. Very annoying... Please, please fix. Thanks! 

              Hitmaker
              piotrartist
              Hitmaker
              January 3, 2025

              Error occurs when trying to add songs to liked songs

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