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Android - Home Screen Widget - Breaks when Casting


Userlevel 1
Hi! New to Deezer, just checking it out for the first time today after Spotify removed the Android widget feature. Unfortunately, I'm having a little trouble with Deezer's widget too. It starts out working as expected, I can start/stop, skip, etc... But then I open the app to Cast, and upon returning to the homescreen, the widget no longer displays playback controls, rather it just says "Open Deezer". This is not ideal, but fine.... Except that if I click the widget to open Deezer, Deezer does not open, rather the widget goes blank, and will no longer work until I uninstall and reinstall the whole app! I tried just removing and re-adding the widget, but unfortunately, after initiating a cast apparently, the 4x1 playback widget ceases to exist in the widget picker.

Troubleshooting steps: I have uninstalled and reinstalled the app, this works until the next time a Cast is initiated. I have moved to the beta version of the app, this worked until the next time I initiated a Cast. I have a Note9 on Android 9 with July's security patch.

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Best answer by Rudi 23 August 2019, 11:31

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Userlevel 7
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Hi @chaconhector42 @testarossa @rogerinnyc @testarossa, thank you for reaching out.

I've passed along all the details you've shared, and I'll keep you posted as soon as we have any updates.

Sorry for any inconvenience this has caused.

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