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17 hours ago

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brkgncRunaway Baby

asked in Other devices

linux app for pc

Today linux pc’s are everywhere. Why only apps are just for windows and apple? I have just finished other popular music app and i was using linux app. I dont think that it is a hard thing or expensive. I am asking for your official app for linux pc.thank you.

1901

2 years ago

Jose BastosRunaway Baby

asked in Android

subscription

Please reactivate my subscription see subscription in Google play...thanks Jose Bastos Email: jlfbastos954@gmail.com

241

2 years ago

DracoriusRunaway Baby

asked in Android

Getting very low bitrate version of songs

Since earlier this week, I have been getting terrible audio quality on about half of my music through the Deezer app for android. The songs sound muffled, with shrill and messy highs. Basically like a 64kbps MP3 file... I have tried with both wired and bluetooth headphones, they both give the same terrible quality. I have compared the track on Deezer with the same track on Youtube, where the track on Youtube sounds miles better, so it is not my phone’s audio output in general. The issue is consistently occurring with a number of songs or albums. But when listening to those songs via the web player or on my wife’s Deezer account, they sound fine. I have tried reinstalling the Deezer app and I have tried wiping the Deezer storage using the ‘clear all’ button under App Settings → Disk usage without effect. I have also tried rebooting my phone to no avail. Songs where I have the issue are for example: at least the first 4 songs of ‘House of Gold & Bones pt 2‘ by Stone Sour the e

167325

2 years ago

Frank.VermoesenRunaway Baby

asked in Android

Volume normalization does not work properly on Android.

I’m sorry I have to report this once again, but the previous topic has been closed for comments:This problem isn’t solved at all.Problem: Some songs will start at maximum (unaltered) volume level and only after the song has already started, the volume gets adjusted/normalized. I have this problem on Android with different Samsung phones (A71 and A32 5G) with the latest versions of Android and Deezer, and with different bluetooth devices (Sony headphones LE_WH-1000XM3, Google Nest speakers and Toyota in-car BT audio) And here’s how to simulate it (every time):Connect to WIFI.Set WIFI audio quality to HIFI, as the problem only seems to occur with HIFI audio quality, not with HQ.Make sure audio normalizing is on.Put the next songs in a playlist:https://deezer.page.link/GR5q5TbbKfZwhHQ9Ahttps://deezer.page.link/f5J2zkCot9k5fXYEAStart the first song and let Deezer play until the second song starts, don’t skip manually. You will notice that the second song starts at unaltered volume level, v

7536

2 years ago

François IsabelleRunaway Baby

asked in iOS

deezer app crashes randomly on iphone 12

The app Deezer on my iPhone 12 crashes randomly after one song or a few seconds in. I have the 16.0.2 ios version and the most recent version of the app. Is there any way the app is gonna start working correctly again?

2371

2 years ago

Adrian.Fox-KirkLover

asked in Android

app starts a new playlist in shuffle tracks mode

Hey Deezer, how do I set the Android app so that it doesn't default to shuffle tracks when I start a playlist? When I create a playlist, I do so in the order in which I want to hear the songs, it seems that the app starts a new paylist in shuffle tracks mode, an I would like the mode to be play in order.

200621

2 years ago

Laura KollárováTiny Dancer

asked in iOS

turn off the application while listening to music

Hello! I have a problem with the Deezer app for the last week. When I listen to music, the whole application shuts down at any time. It doesn't matter if I have airpods or not. I have no problem with anything else. I have already updated the application 2 times. What should I do to make it stop?Have a great day and thank you!

SegsmusiRunaway Baby

Hi, I'm having issues with deezer on Samsung. Music stops playing few minutes after I minimize the deezer app.. and resume playing when I open up the deezer app again..

453

2 years ago

Sindre SandvikTiny Dancer

posted in Android

Deezer (on Android) Stops Playing when screen is OFF

Disregard, found some settings to adjust to try and mitigate.For those that may have the same issue on Samsung:Disable the Music Widget (Settings → Lockscreen → Widgets)Also make sure that Deezer has unrestricted access to battery(Settings → Apps → Deezer → Battery → Unrestricted)I’ll update here if this alleviates the issue.

1121

2 years ago

BLKKKSKKKNHEADLover

asked in Android

Android Remote control feature

It's been pretty much a year now since we've been told that it's in the development stage for Android; so can we expect any updates on the feature soon? It's further on ios, so what's the hold up on Android?

alealeTiny Dancer

Where can i find on the phone the downloaded music?

621

2 years ago

rmbucklRunaway Baby

asked in Android

Cant get Deezer in my car.

I Have a Volvo car with built in android. I cannot find Deezer in the store. Although it seems Deezer is available on my other android devices. Can anyone advise? I'm a new user. But have no problems using the Deezer app on my phone or Tablet. Thank you

4563

2 years ago

mattafloatRunaway Baby

asked in Android

Downloading Stopped

My downloading seems to have stalled and I can no longer download any music. I have cleared the cache and restarted my phone several times and logged off and on. None of these things help. What can you suggest?

5415

2 years ago

eriedLover

posted in Android

Android Auto skips all songs when you talk to Google assistant

To reproduce:open deezer in android auto, start any playlist invoke google assistant from your car buttons deezer will jump skipping all songs while is on pause (meanwhile google assistant is talking) deezer resumes from the last song of the playlistI find with this bug, deezer becomes unnusable in android auto. Any voice command will make it skip all songs

1213

2 years ago

Olivier PovelRunaway Baby

asked in iOS

When direct streaming iwatch?

I see numerous questions relating to direct streaming by the iwatch via WiFi or cellular. I am not interested in downloading (this is 2022 not ipod age). A feature Spotify does have!!! Your answer is always NO we don't have this. That is not my question. My question is WHEN will you have this? Else I am back to Spotify.

111

2 years ago

Martin.Frydendal.PedersenRunaway Baby

asked in Android

android app doesn't work properly

profiles don't show up. can't load artist pages and Playlist

45513

2 years ago

TaswegianRunaway Baby

posted in Android

Unwanted popup

I've just started getting a popup saying that Deezer cannot access my tablet's microphone when I try to identify a song.The process of identification still works ok but the popup keeps occuring every time I try to identify a song.It tell me to "update my settings" ???

707

2 years ago

andresdelnortehRunaway Baby

asked in Other devices

Does the webplayer decompress the FLAC?

I use Deezer at work through the webplayer, and currently I connect the laptop to a Bluetooth speaker. Bluetooth limits the bitrate so I want to use my laptop's headphone jack and connect the laptop to the speaker using an aux cable. However I'm not sure how that works for decoding and whether I need a DAC and/or an amp. When I play Deezer through the webplayer does it decompresses the FLAC? And so if I run an aux cable directly between laptop and speaker am I getting the full 1411 kpbs to the speaker?

472

2 years ago

nyx1Runaway Baby

posted in Android

Start/stopping & skipping around

Now the issue that I was having with my Xbox is happening in my car it is stopping and starting songs. it is skipping songs repeating songs. I've turned it off completely. shut down the app and force it to stop. turn my car off open the door and it was still playing when I turn the car back on. I don't understand what's going on

243

2 years ago

Aero.ScottyRunaway Baby

posted in iOS

Error: Failed to play.

I keep getting a Error: Failed to play. The requested content is not loading. (Error: NE0610). I cannot listen to any song. This error happens on both my android and iOS devices. This is NOT a payment issue, because my credit card was already charged for the month of October 2022. Deezer does work on my Windows 10 desktop computer, but as I said it does not work on my mobile devices. I’d rather it work on my mobile devices, because I can’t pick up my computer and put it in my pocket and walk around with it. I’ve tried every fix I’ve seen listed in these forums and none of them work. I’ve un-installed and reinstalled exactly how instructed. I’ve reconnected to my Wi-Fi. I’ve restarted my devices. I’ve logged out and logged back in. Nothing helps. I’ve even expanded the Smart Cache to no avail. As I said, this isn’t limited to just 1 device. It happens on 2 different devices with 2 different software. I prefer to listen to Deezer on my iOS device (which is up to date with the latest soft

8863

2 years ago

shelyuRunaway Baby

asked in Android

Created Podcast music

I have created podcast music for my growthtakeover website by using ai software now the problem is that can someone will be able to send any sort of copyright claimed on my podcast if they also used same or similar music?

193

2 years ago

scrambler.bricksTiny Dancer

asked in Android

Over 300 of my favourite songs have been deleted!

Hey I just opened the Deezer app and I was logged out for no apparent reason. I was asked to enter my username and password l, bit knowing I already had a Google account I used that instead. When I got my account back well over 300 of my favourite tracks had been removed and all my search history was gone. I've been using Deezer since mid 2017 and I use the app quite frequently. What I think happened is that it hasn't saved any of my data since my free trial ended because most of the songs only about 30 left are old songs I added to my favourites a long time ago. I know this is my account because I only have one. Do I have proof of this? No. because nobody prepares for such a situation like this. Nobody should have to prepare for a situation like this. So you will have to take my word for it.

15410

2 years ago

DudusRunaway Baby

asked in Other devices

Deezer app on Philips 58PUS7505 NOT WORKING

Philips 58 Pus7505/12 tv Deezer not working. I get this: Error. Network problem. What i can do?

44620

2 years ago

Gordon.BanksRunaway Baby

asked in Android

Very high data usage

Since the 'free' upgrade to HiFi was rolled out Deezer is using huge amounts of streaming data. Before I would have my streaming settings set to 128kbs and would use about 1.5GB a month during my normal use, approx an hour a day, maybe 20 days in a month. Now, Deezer will use approx 100-150MBs per song, regardless of streaming quality selected. This seems to calculate as being stuck in HiFi quality at all times. Twice now this has left me stranded with no data and unable to use GooglePay. I have deleted cache data, deleted downloaded songs, tried the beta, set the smart cache to both infinity and 0. Download while on mobile is also disabled. I have rolled back a few versions also but to no avail. It happens on my premium account regardless of phone.I have searched online and see that this is a frequently occuring issue, also mentioned in this community, which is then palmed off as a 'reality of streaming services', which is of course total nonsense. Is there any fix to this issue?

shirRunaway Baby

Why are there songs that repeat themselves in the flow? Why do I need the flow if there is a playlist? What is so special about flow?

964

2 years ago

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