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Deezer crashes on CarPlay iphone 11 pro shuffle playlist

  • 14 September 2023
  • 2 replies
  • 42 views

Deezer Premium crashes in Apple CarPlay sometimes after choosing multiple times next song in download playlist. It is not smooth and fast on CarPlay. The screen freezes is black and after reconnecting cable it works again. I also use Apple Music and I had YouTube Music Premium and no problems with them. I like Deezer on my Sonos at home (it’s snappier then Apple Music) but when there is no solution available for CarPlay then Deezer is no option anymore. 


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2 replies

Experiencing crashes and slow performance with Deezer Premium on Apple CarPlay is frustrating, especially when other music apps function smoothly. Potential solutions include keeping apps and iOS updated, providing feedback to Deezer and Apple, and checking settings. If the issues persist, considering alternatives like Apple Music or YouTube Music Premium might be necessary for a seamless CarPlay experience. Patience for future updates from Deezer and connectivity checks can also help address the problem. Ultimately, the decision hinges on the importance of these issues in your daily use and your loyalty to Deezer's features.

Userlevel 7
Badge +5

Hi @RemClio, , thanks for message.
I already shared your information with our developers and as soon I have more information I will let you know.
Nevertheless, can you give me the following details:
• Share a video of the issue
• What's the version of  Deezer app and OS installed on your iPhone?

• Have you try to use a different cable? 
If you don’t push next song multiple times, do you have any issue?
Also have you done any troubleshooting?