include
Skip to main content

I signed in to deezer on B&O beoplay application with iphone 14pro and i onlu can listen to 30 seconds of all the songs.:(

Not that it helps your issue, I had use of a Beoplay P2 recently with no issues, using the Beoplay app and Airplay.


I signed in to deezer on B&O beoplay application with iphone 14pro and i onlu can listen to 30 seconds of all the songs.:(

Being limited to 30 second previews suggests your account is being recognized as a deezer free account.

I would ensure that your login credentials correspond to your deezer premium account.

If you can’t resolve it own your own, perhaps deezer support can assist you.

Best of luck.


Hey @Mert123454321 

It sounds like your Bang and Olufsen is not recognising your Premium subscription.

Please follow these steps to solve the issue:

  • Log out of Deezer on all devices it might be logged in
  • Get a new password for the Deezer account on this link
  • Delete Deezer from your Bang and Olufsen app
  • Turn off your sound system device for 1-2 minutes
  • Turn it back on
  • Add Deezer to the Bang and Olufsen app
  • Login with your new Deezer password

That should fix the problem and you will be able to listen to your favourite music again. Let us know how it goes, please 😎

Thanks 😄


Unfortunately this does not work.  I only can listen the first 30 second of the song.


Hi @Mert123454321, can you confirm that you are logging into your Deezer account with this email m*******@yahoo.co.uk?