Hi @Baki ftw sorry to hear that you are having this experience.
Can you give me more details about your situation? Did you try clearing the cache of the app or reinstalling it? 
If you already did all the steps, please answer the following questions:
• Have you tried to log out and log in again with the email address?
• What's the brand and model of the device you are having problems with?
• What's the version of the operating system (Android, iOS, Windows or Mac) installed on your device? 
• If you're using our app, what's the Deezer version installed on your device? 
• If you're using Deezer on the web browser, what's your browser (Chrome, Firefox, Safari or Microsoft Edge)? What's the latest version installed? 
If could you also send me a screenshot of the app Deezer with the option “Data and storage”, it would be very helpful too.