I signed in to deezer on B&O beoplay application with iphone 14pro and i onlu can listen to 30 seconds of all the songs.:(
Answered
Can’t use premium account with Bang and Olufsen Beoplay M5
Best answer by Alfredo.Deezer
Hey
It sounds like your Bang and Olufsen is not recognising your Premium subscription.
Please follow these steps to solve the issue:
- Log out of Deezer on all devices it might be logged in
- Get a new password for the Deezer account on this link
- Delete Deezer from your Bang and Olufsen app
- Turn off your sound system device for 1-2 minutes
- Turn it back on
- Add Deezer to the Bang and Olufsen app
- Login with your new Deezer password
That should fix the problem and you will be able to listen to your favourite music again. Let us know how it goes, please 😎
Thanks 😄
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+3Not that it helps your issue, I had use of a Beoplay P2 recently with no issues, using the Beoplay app and Airplay.
+17- Deezer Legend
- 1114 replies
Mert123454321 wrote:
I signed in to deezer on B&O beoplay application with iphone 14pro and i onlu can listen to 30 seconds of all the songs.:(
Being limited to 30 second previews suggests your account is being recognized as a deezer free account.
I would ensure that your login credentials correspond to your deezer premium account.
If you can’t resolve it own your own, perhaps deezer support can assist you.
Best of luck.
G
+6Hey
It sounds like your Bang and Olufsen is not recognising your Premium subscription.
Please follow these steps to solve the issue:
- Log out of Deezer on all devices it might be logged in
- Get a new password for the Deezer account on this link
- Delete Deezer from your Bang and Olufsen app
- Turn off your sound system device for 1-2 minutes
- Turn it back on
- Add Deezer to the Bang and Olufsen app
- Login with your new Deezer password
That should fix the problem and you will be able to listen to your favourite music again. Let us know how it goes, please 😎
Thanks 😄
+6Hi
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