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Answered

Windows Desktop app and Browser clicking on artist or album in search results returns error

  • 5 September 2023
  • 1 reply
  • 25 views

They did something to my account because I tried to access albums on an incognito tab and it worked fine so can you guys please fix this every time I click on an album or a single release i get this damn error. So ready to cancel my subscription lol I’ve done everything to try to fix this but it’s a problem tied to my account which is really really irritating consider I pay for this service. 

 

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Best answer by Leonídia.Deezer 8 September 2023, 14:58

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Hi @mico334234234 thanks for sharing this error message.

Indeed this is already an known issue reported in other threads and is under investigation.

So I recommend you reach out our Customer Support through this link - HERE to report this issue, and they will link your case to the incident ongoing.

When the fix is deployed, you will get an email from Support informing what you need to do.