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[Bug report] Android app crashes whenever I try to go to an album page

  • 29 August 2023
  • 2 replies
  • 75 views
M
Rank

As the title says the app crashes everytime I try to go to an album page. It has been doing so for at couple of weeks now and I just downloaded the latest version - it is still happening.

 

This means that I can't go to an album and choose a specific song or anything like that.

 

I'm on Android 13 on a OnePlus 8T, Deezer version 7.1.2.118.

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2 replies

Leonídia.Deezer
Rank
Userlevel 7
Badge +5

Hi @madsrbojesen, sorry to hear that you are having this kind of experience. 
Can you give me more details about your situation? Did you check if the battery optimization is not on for Deezer? Did you try clearing the cache of the app or reinstalling it? 
 

M
Rank

Hi @madsrbojesen, sorry to hear that you are having this kind of experience. 
Can you give me more details about your situation? Did you check if the battery optimization is not on for Deezer? Did you try clearing the cache of the app or reinstalling it? 
 

Hi @Leonídia.Deezer!

I have no idea why I didn’t try reinstalling the app before I made this post… It did the trick, sorry for wasting your time 😅

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