Subscription and payments

I’ve been trying for three days to upgrade to Premium, but the website won’t accept my Visa. The PayPal link goes nowhere, and I don’t have American Express. Support was no help, saying I had to contact my bank. Bank confirmed there were no issues, and I made an online purchase last night. How are people paying for this?

No puedo cancelar la suscripción gratuita por ,12 meses que me dio mercado libre a través de meli+Que debo hacer, ya que ni Mercado libre ni Dezzer me dan la opción de cancelar 

This is the third time in a month I have been randomly logged out to find that my paid subscription has randomly been reset to the free version AGAIN, except this time I had to spend 20 minutes fighting the app to even let me log back in, and I can't find any restore purchase options. I already had to switch to paying through the website. I am not logged into the wrong account. There is no customer service. Fix it it give me back every cent you've gotten for the months of allegedly premium service that you refuse actually provide.

We changed country this summer.I was at some point made aware that I should change my account‘s country, but I forgot to watch for me renewal date, which was December 4th.It is a yearly subscription. From what I read: the procedure should be to cancel my current subscription, and create a new one.Is there a way to “transfer” the remaining 11 months to the new subscription?

I have already bought a subscription from Deezer and it is still asking me to buy a subscription and I have already purchased it 

Hello Deezer Team,I would like to ask for an official clarification about the availability of Deezer Free in two specific countries.Is the Deezer Free (ad-supported) plan currently available in Turkey and Turkmenistan?Some users say the Free plan is not supported in these regions anymore, while others claim it is still active. There is no clear information on the website.Can you please confirm whether the Free plan is officially offered in:• Turkey• TurkmenistanThank you in advance for your help.

I’ve been trying to subscribe to a family plan on my browser for the past half hour but the website (payment.deezer.com) does not react when I press any of the “Start immediately my Deezer Family subscription” buttons. Regardless of the option I choose, the confirmation buttons go absolutely nowhere. I don’t even get a loading symbol, and can continue interacting with the page as if I didn’t press the button at all.Deezer is my favourite of the streaming platforms I've trialled recently but it’s kind of hard to use it if it won’t let me subscribe! How can I fix this?

My email was hacked I can't log on to my email to get the verification code you are sending me to apply my new email everything was linked to the old email even my payment so I would like to get this sorted out please somehow I'd like to link you to my new email

I’m listening to music on my account on my phone. My daughter is listening to music on my laptop and has switched over to *her* account. But despite us playing music on separate accounts, it is routinely stopping and giving me this message:“Why has the music stopped?Your Deezer account is currently being used on another device or page.Your account is strictly personal and cannot be used in multiple locations at the same time. Click below to resume play and pause all other devices.” But I have a family account and both of these accounts are attached. Why am I getting this error?

Every month I pay a double subscription to Deezer via my credit card account. Kindly stop the 2nd payment and reimburse me for all the double payments. 

I have upgraded from Premium to Duo so that myself and my son can listen to our own music. How do we do this without our music still being interrupted when we both want to listen at the same time 

Bonjour j’ai été débité deux fois de ma souscription à deezer alors que j’ai arrêté l’abonnement. Je ne suis pas ravie car j’ai quand même été débité de 30 euros en 20 minutes.Pouvez vous me rembourser ?Merci d’avance 

So received the offer email about 9 days ago and went to use it.  Only to be charged the FULL monthly amount and NO offer working.    Hmmmduo offer 3 months for one and followed the instructions but no offer working.   😏🤨

Hello,I try to renew my subscription and the answer is from deezer there is no new registration.They dont accept my payment.Do you have such experience? 

I was billed today for premium but upgraded to duo which also took payment. As I will no longer be using the regular premium can I get a refund for the premium payment?

My Yahoo account was hacked and so was my bank account which was linked to the email address that I'm currently using for your product I would like to switch emails how do I go about doing that thank you I can't do it in app or on your site because I have no way of accessing the verification code

As a premium subscriber ....can I share my account with my missus ....if so how ....or how do I get her on it ....? 

I had premium for 9.99 but my credit card expired. Now you're making me renew my subscription at 12.99. please restore my old rate

Hello deezer support i have a issue i just finished ny free trial and i forget to cancel before the renewal date and accidentally purchased it today. Please could i get a refund i need it can u help me

I have deezer family subscription, but when my family tries to hear music a message comes out, saying that someone Elsy must be listening to Music and Blocks them. Why?

I noticed there are quite some differences for different countries, but the price is the same, which is not fair, especially when competitors provide similar experience with lower price. Even plan options differs e.g. in my country there is no Duo plan selection and I cannot understand why. Why is that?

Hola.   El sistema no me deja actualizar mi método de pago. En los parámetros cambié el país de Francia a España sin embargo el sistema me obliga a elegir "zona o provincia" en territorio francés (aunque esté en España).  ¿Qué puedo hacer?

Hi! I have a family account and today is payment day. I only had 3 dollars on my card when the money was debited. I've just topped up my balance. How do I pay?

Hi I Got Borad Of Community Website / So Basically Want To Cancal All Monthly Charges And My Membership And Unsubscribe As Well Also Delete Account / So My Full Name Is Neil Campbell And My Username ******* Also My Email Address Is ********

22.08 я не змогла оформити підписку, і просто забула про це і ось зараз з мене списали гроші, коли я вже навіть не користуюсь програмою і я не оформляла підписку, поверніть гроші