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Jaime.Deezer
Community Manager
Community Manager
January 8, 2025
News

Breaking News: Deezer Outage 🚨

  • January 8, 2025
  • 16 replies
  • 561 views

UPDATE🚨
The service is up again and can be used but you may need to log out of the app and back in again for it to work. We will continue to monitor the situation. Please do not hesitate to reach out if you should encounter recurring issues.

 

Thank you for your patience

 

-------------------------------

 

We have identified the underlying cause of the outage and are working on a resolution. While Deezer is up again, you may still experience some disruption while our technicians work to restore normal service.

 

Thank you for understanding


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We're experiencing a global server issue at the moment. You may not be able to log in or access all your music content.

 

Please bear with us while our teams are investigating this issue. 

 

Apologies for the inconvenience.

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    16 replies

    GropplerZorn
    Superuser
    Superuser
    January 8, 2025

    Happily streaming, problem-free, here in the US. 🤷🏻

     

    Deezer Legend
    archaic_email
    Hitmaker
    Hitmaker
    January 8, 2025

    App is currently down in Canada for me. 

    Hitmaker
    January 8, 2025

    I cant access any page of deezer except favourites , the favourites page still loads entirely fine and i can even access flow from that and it plays just fine just cant favourite new songs.

     

    maybe this is helpfull info.

     

    -Germany

    Roadie
    January 8, 2025

    Brazil here

    Desktop app and website are offline

    On Android, I can still listen to my downloaded playlists

     

    Just when I was typing this, website is back and working, desktop app still off tho

    BigFKahuna
    Hitmaker
    Hitmaker
    January 8, 2025

    Downloaded tracks still play in offline mode.

    BigFKahuna
    Duong
    Roadie
    Roadie
    January 8, 2025

    I'm in Southeast Asia, and I've been able to access the service again.

    Jaime.Deezer
    Community Manager
    Community Manager
    January 8, 2025

    We have identified the underlying cause of the outage and are working on a resolution.
    While Deezer is up again, you may still experience some disruption while our technicians work to restore normal service.
    Thank you for understanding 

    Nina Nebo
    Superuser
    Superuser
    January 8, 2025

     

    I'm in Croatia and I was have Deezer issue before 30 min ,but now all work as normal !

    💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
    CharlyMX
    Superuser
    January 8, 2025

    Reporting from Mexico:

    Everything is back to normal
    Greetings and keep the music flowing

    I 💜 Deezer
    archaic_email
    Hitmaker
    Hitmaker
    January 8, 2025

    Seems it’s now getting back to normal on my end - Canada. 

    Thank you!