Subscription and payments

Hello I face problem in buying deezer premium as a gift is this pupllic problem or only for me ..

I have deezer premium activated through my operator and it tells me to use the free version.

I changed my family plan to premium which will change at the end of the month. How do I reverse the decision before it changes. 

I pay monthly for my family plan subscription via PayPal and have done since 2017 next payment due 1st August 2025 yet none of my family profiles are working and it's saying I need to re subscribe! Why!!!! I am in the middle of a paid term! Why is the family account not working?

I paid this month of deezer until next payment which is in August but it wants me to subscribe.  Tried to uninstall and reinstall and also log out then back in and nothing seems to be working.

I've been using deezer for years and have been on deezer family for 5 years now. The app is now behaving like I only have deezer free and isn't showing family as an option. I have checked my payments and all my recent payments have gone out successfully. Any fixes? Or is this a deezer issue? Thanks

Having issues saying that I'm a free user, but I'm buy the family package? 

Exclusive offer Premium 4,99€/month for 3 months doesn’t work ??? When I click on subscribe it goes directly to 14,99€/month ???

Hellow. My friend have an issue with subscribe plans at Ukraine. I’m nov using Deezer Family Hifi Plan. He want use this plan to, but at his subscribe seetings this plan not exist. How he can create own hifi family subscribe. His account id - 6533779441his accountI’m adding screenshot from my subscribe center and his subscribe center. my account 

Hi, I had a previous debit card in GBP and I updated my card with a French Debit Card in EUR for my Premium account. The amount due is still in GBP.How can I change the currency for monthly invoices from GBP to EUR please ?Thank you!

Добрый день. Нашел грубую ошибку в написании слова ( не верно написано слово "друзів"Подаруєте мені рік підписки ? А я Вам скажу де саме. Дякую

J’ai souscrit a l’offre deezer 7,49€ pendant un an mais j’ai été prélevé de 14,99€. Pourquoi ?

Dear Sir or Madam, I recently ordered a Deezer family account. I shared the link with my family. My brother had no problem opening it. My father has a problem. He received a message telling that he needs to be in the same country as mine. We both live in France and we can't find a solution to fix this problem.Can you help us with that please? Regards,

Olá fiz a mudança do plano Free para o plano Premium, porém nenhuma das minhas contas, foi atualizada para Premium ambos continuam como free, como fazer o estorno ou resolver esse problema.

Tenho conta pós paga na Tim e pago um valor adicional para ter o deezer premium,.porém.nao ativa.

Bonjour.j’ai reçu une carte cadeau pour 3 mois de deezer PRENIUM. Malheureusement, en essayant de me connecter le site me dit que ce numéro n’es pas valable et me conseil donc de contacter le support, c’est pour cela que je me permet de vous adresser ce message.bonne soirée cordialement 

Yes I'm being billed $11.99 for my premium plan plus $19.99 for the family plan. I thought it was just $19.99 for the premium family plan.

Hello. I have been using deezer premium since november for 12 pounds. But lately I found out that I can pay 24 aed for deezer premium. But when I try to pay 24 aed, it wants me to pay 12 pounds again. It is twice expensive. Please help me someone.

Здравствуйте как вернуть деньги за подписку? Забыл отключить автопродление , а сервисом не пользуюсь

помогите вернуть деньги за подписку я забыл отключить авто продление

Is there anyway I can use Deezer Student with Virtual DJ just to save a couple of bucks?

I have requested a password reset mail from two different mails. I have not received them

I want to cancel my subscription 

I recently paid for family subscription but everytime another family member tries to use deezer at the same time as myself, I get bumped off with a message saying someone else is using the account and I need to upgrade to family subscription..... which I already have done!